thecrowbar
Dormant account
- Joined
- Dec 17, 2004
- Location
- Georgia
I deposited to Roxy Palace as it is listed on this site. I worked a 100$ deposit to 400$ and asked for a cashout. Before I cashed out I sent an email to their support asking that my payment be made to neteller because lets be realistic, checks are a pain in the butt.
They sent me an email back stating that they usually can only send deposit amounts back to neteller and the rest by check, but would forward my request to their accounting department. 4 days later I get an email stating that 100$ had been sent to my neteller account and the remaining 300$ sent by check which will take 21 business days to come. ARE YOU KIDDING ME!!
So now I have to wait 3 weeks for the check to come, and then wait for the check to clear before I can get my winnings. I talked to their support again, pleading to send the check amount to neteller, but that plea fell on deaf ears.
This is just a warning that Roxy Palace ignores the requests of their customers and pays by check. What a crock of SH*T
They sent me an email back stating that they usually can only send deposit amounts back to neteller and the rest by check, but would forward my request to their accounting department. 4 days later I get an email stating that 100$ had been sent to my neteller account and the remaining 300$ sent by check which will take 21 business days to come. ARE YOU KIDDING ME!!
So now I have to wait 3 weeks for the check to come, and then wait for the check to clear before I can get my winnings. I talked to their support again, pleading to send the check amount to neteller, but that plea fell on deaf ears.
This is just a warning that Roxy Palace ignores the requests of their customers and pays by check. What a crock of SH*T