Rizk Source of Wealth Bullshit!

[Tirilej]

Again, I'm happy I don't live in the UK. I would never accept to give such information. Sweden will be regulated from next year though, but if they will demand the casinos to ask the same from us there is no chance of me continuing to play.

I do see it from both ways as usual but now I think it's taking too long. Deeplay have been a customer for some time and also a member here for many years. I doubt that the way he played now was so much different than before or that the deposits was so high that you suddenly thought he was laundering money. It's ridiculous in this case.
Pay him and close the account. I doubt you will see him there again anyway.

 

[SpinUk]

And it is exactly questions such as the above which have gone so far unanswered by Rizk Casino. All I was told is I had to email in all manner of private documents to an email address. No idea who at the other end would read them, just send them off into the void. Where is the consideration for identity theft which has been rife in the UK the past fews, along with so many security data breaches ... but as of yet no answers. Under UK Law provision has to be made and clearly outlined how personal information will be treated and stored.

Even when on the phone when im speaking to say my bank or another financial institution who ask for private financial information they read me a full transcript of data protection, explaining exactly how my private information will be treated.

Rizk casino provided me with NO such information! Yet have requested highly personal private documentation , and at the same time holding me to ransom now by locking down my casino account and withholding payment of winnings which legally belongs to me.

Well they need to be careful here - the new European Directive on data protection has very clear - and draconian - guidelines on how data is stored, what can be requested and the limitations of use.

Getting this wrong or innaccurate now has a maxiumum fine of 3% of turnover.

If this highly personal information is collected and stored, they need legal chapter and verse in the request that directly relates to the purpose/secure data storage and limitations of data use.

Instead we have the legal equivalant of a few notes written down on a fag packet.

Rizk and other Casinos - trust me when I say you WILL come a cropper by someone soon if you do not get your house in order legally with these requests. It will only take one formal complaint to be investigated to knock down the house of cards.

 

[colinsunderland]

I want to know one way or another can they keep the money if you won't give documents. If they can then all UK players really need to think carefully about playing in future. If they can't or aren't prepared to provide all this proof then their monies can be stolen at any time.

No, legally there is no basis whatsoever for the casino confiscating funds after refusal to supply documents for either AML or RG issues. That will be why no casino, including Rizk, have been able to link to anything that allows them to do this.
Any casino attempting to do it should be blacklisted by players and lose their gaming licenses.

Whatever happens here, the intent to not pay is extremely clear from the emails that have been posted. How many other players have been scammed by them, especially considering this has been ongoing for at least 4 months now that we know of.

@Deeplay send a letter before action as I mentioned earlier. Rizk have had plenty of time to pay you now. You can do it via email, just ask live chat for an email address for legal, if they pay you in the meantime then great, you don't need to go further, but if not you can submit a claim this time next week.

 

[goatwack]

I feel a big sit down meeting with several platform directors (GIG/EM etc etc) chaired by the UKGC themselves is needed to form a full understanding of EXACTLY what is required and WHEN.

I strongly feel that the source of this problem is a total misunderstanding by operators of what is being asked of them.

That's the funniest thing I've heard all millennium Jon

 

[Deeplay]

Heard from Captain Rizk he is still waiting for information from the head of compliance. And will respond after lunch today.

1 very clear simple question has been asked by me to them which I await an answer on. So cant say much more right now

 

[SpinUk]

No, legally there is no basis whatsoever for the casino confiscating funds after refusal to supply documents for either AML or RG issues. That will be why no casino, including Rizk, have been able to link to anything that allows them to do this.
Any casino attempting to do it should be blacklisted by players and lose their gaming licenses.

Whatever happens here, the intent to not pay is extremely clear from the emails that have been posted. How many other players have been scammed by them, especially considering this has been ongoing for at least 4 months now that we know of.

@Deeplay send a letter before action as I mentioned earlier. Rizk have had plenty of time to pay you now. You can do it via email, just ask live chat for an email address for legal, if they pay you in the meantime then great, you don't need to go further, but if not you can submit a claim this time next week.

He will get his money, I promise you that. Rizk know it too but are reticent to confirm it for the below reason.

Without the incentive of getting their withdrawals, an awful lot of players will say “f this for a game of soldiers, just pay me and close the account”. Rizk just lost a valuable depositing player. You multiply that burn rate of ten percent conservatively of each request they do, thats an awful lot of players and revenue lost.

So they keep schtum and hope that they get the paperwork, and the ones that don’t just reverse and play it away anyway. Thats a short sighted approach. In fairness this thread seems to have kicked off an urgent review of their policy, and just as well for everyone concerned.

 

[ternur]

Well they need to be careful here - the new European Directive on data protection has very clear - and draconian - guidelines on how data is stored, what can be requested and the limitations of use.

Getting this wrong or innaccurate now has a maxiumum fine of 3% of turnover.

If this highly personal information is collected and stored, they need legal chapter and verse in the request that directly relates to the purpose/secure data storage and limitations of data use.

Instead we have the legal equivalant of a few notes written down on a fag packet.

Rizk and other Casinos - trust me when I say you WILL come a cropper by someone soon if you do not get your house in order legally with these requests. It will only take one formal complaint to be investigated to knock down the house of cards.

A little clarification to your post if you don't mind.

GDPR comes into force May 25th and it's not a directive but a regulation. It's a different type of legal instrument. Main difference here is that a regulation is a binding legislative act and it must be applied in its entirety across the EU.

Under GDPR infringements are subject to a administrative fine of up to 2 or 4% of total global annual turnover or €10M or €20M (whichever is the higher) depending on infringement itself.

The GDPR will be the core legal framework for data protection in the EU. But it must be noted that AML legislation in relation to GDPR is lex specialis which can, and does contain specific provisions which supersede (some of the) general DP rules.

 

[SpinUk]

The GDPR will be the core legal framework for data protection in the EU. But it must be noted that AML legislation in relation to GDPR is lex specialis which can, and does contain specific provisions which supersede (some of the) general DP rules.

Happy to stand corrected on this - whats the specific provisions superceding these? As I am guessing the rules in regards to data storage, secure transmission of information and purpose of request would be identical. And - as a start - it seems these are being fallen short of.

 

[mack341]

If such a meeting took place it would be good if a few people from the customers side could attend too, with sensible actions by the casinos it should be possible to reduce money laundering and assist responsible gambling and at the same time not ruin customer's enjoyment and fun.

But at the moment this whole situation feels like its an badly run experiment by the UKGC, that will result in thousands of customers walking away.

 

[pinnit2014]

Have they passed the new Data Protection and Digital Bill in the UK yet?

 

[brianmon]

Have they passed the new Data Protection and Digital Bill in the UK yet?

Not yet. But it has passed it's 3rd reading in the commons, and due to go to the 'ping pong' stage on monday. So it depends on how long ping pong goes on for.
So it's on the way to being passed, only 2 stages of 12 left to go.

 

[Deeplay]

The The new General Data Protection Regulation (GDPR) comes into effect 25th May 2018
and my bank RBS have just sent me a letter outlining in very clear terms my privacy rights, how they will handle and manage my private information
and what they can or can not do.

Quote from RBS

"The new General Data Protection Regulation (GDPR) gives you more control over how your personal information is used and makes it quicker and easier for you to check and update the information we, and other organizations we work with, hold about you.

"As we've always done, we'll continue to collect, use, store and share your data safely and securely."


None of collection methods include sending sensitive information via insecure methods, can only be requested by authorized personal, and I have the right to full access for information they may hold.

Now lets compare the above to Rizks request for my financial history:

Send us all your private financial information to this email address and we will get back to you.

Make your own minds up people ...

 

[goatwack]

Have they passed the new Data Protection and Digital Bill in the UK yet?

25th of May I think they say....

edit: goddam you Deeplay. Goddam you

 

[Deeplay]

25th of May I think they say....

edit: goddam you Deeplay. Goddam you

Too slow fella !!! you been drinking tenants super pilsner in the sun again ?

 

[paul7388]

Thing that gets me is the casinos try and make out they are following rules.

William Hill got that big fine because of amount people had deposited.

Surely if it was required that all casinos had to do the SOW etc. then British Bookies would be the first they have more to lose.

But yet i can get asked to fill in forms from some casinos i deposit little at. Yet none of the main places i use Ladbrokes ,William Hill , Coral , Paddy Power are asking for anything.

Seems to me it is the foreign Malta based casinos that are just panicking and really not got a clue what they are meant to do.

 

[Deeplay]

Okay heard from Rizk compliance again and I copied my below post here to Rizks rep : whom should be getting back to me after lunch even though we now heading to 4pm Friday.


Due to regulatory requirements we are obligated to ask for this sort of information and documents.

We kindly request that you provide additional documents which can support your income. Your latest P60 form would possibly be sufficient and we also request a full statement of your Paypal account, not only one which shows total transactions in.

They fail to understand that I can NOT and will NOT pass on the information of my clients! To do so means I loose my own contract with the company whom I work with it is also against Paypals own T&C

So basically this is now a no pay. they refused to answer the question of them withholding my money and I wont get paid unless I break the law and share private information of the people whom transact with me.

 

[The Dude]

Wow - yesterday was a holiday, and this thread just took off.

This SOW, a "female pig", is a real bad idea - this thread as an example of its pitfalls.

Who in their right mind wants to give any casino company their income sources, especially if they are self employed? It is intrusive and will be a real deal breaker for loads of players.

What the UKGC doesn't get is that the majority of players have nothing to hide and they are gambling with well earned cash, they just don't want this very personalized scrutiny. And in doing so, many players will start signing up at non-UK licensed casinos.

The black market just scored one massive win, and the folks calling the shots don't see this.

If the UKGC is implementing this online - why aren't they enforcing this in the UK land based casinos and betting shops? Bring your pay stubs and bank statements when heading out for the Hippodrome.

 

[Jono777]

That's the funniest thing I've heard all millennium Jon

Good comeback sir, good comeback

 

[The Dude]

They fail to understand that I can NOT and will NOT pass on the information of my clients! To do so means I loose my own contract with the company whom I work with it is also against Paypals own T&C

So basically this is now a no pay. they refused to answer the question of them withholding my money and I wont get paid unless I break the law and share private information of the people whom transact with me.

Is there any way to "blank out" the clients details?

 

[Deeplay]

Just heard from Captain Rizk who as I have said has been polite through out. But sadly this is now a "no pay"

Basically if I dont send full paypal statements or my P60 or tax return I wont get my money.

Im not sure what to do now but I feel like I have just been royally fucked over!

 

[Deeplay]

Is there any way to "blank out" the clients details?

I do 100s of transaction many of which are micro transactions each month ... and no im not going to give my own full financial history to a casino it is wrong on every level

and captain rizk has admitted that email is not perfect but its all they have at this time so there is not even any guarantee that any information i sent will be 100% secure
which is a very basic demand.

 

[goatwack]

Too slow fella !!! you been drinking tenants super pilsner in the sun again ?

NO!!

How dare you

(hic)

 

[Deeplay]

Rizk now have taken over £2500 in deposits from me the past week, and are keeping the £800 i managed to claw back to limit my losses.

So for Rizk casino its been a very good week and the player is screwed!

So be warned if you get the dreaded SOW from Rizk / Gigg casinos and are not happy to give out your private financial information they will NOT pay you if you have withdraws pending. They have just fucked me over for £800!

 

[Chipkin9]

Wow - yesterday was a holiday, and this thread just took off.

This SOW, a "female pig", is a real bad idea - this thread as an example of its pitfalls.

Who in their right mind wants to give any casino company their income sources, especially if they are self employed? It is intrusive and will be a real deal breaker for loads of players.

What the UKGC doesn't get is that the majority of players have nothing to hide and they are gambling with well earned cash, they just don't want this very personalized scrutiny. And in doing so, many players will start signing up at non-UK licensed casinos.

The black market just scored one massive win, and the folks calling the shots don't see this.

If the UKGC is implementing this online - why aren't they enforcing this in the UK land based casinos and betting shops? Bring your pay stubs and bank statements when heading out for the Hippodrome.

The problem is; is that although the UKGC set the regulations, it's the Operators enforcing them. They are only obligated to ask for this SoW should they suspect a customer is a high risk of being involved in criminal activity, that's what the UKGC guidelines say.

The UKGC aren't demanding that every player send these documents like Guts have just Emailed to everyone and informed they will be requesting. It's the Operators going the wrong way about this.

If it was the case that it was the UKGC forcing operators to ask for this SoW from every player then we would see all the Casino's requesting these docs, but we don't see that.

So it's the casino being either being overly cautious or abusing what the UKGC regulations say. At least that's my limited understanding of it.

 

[Deeplay]

So it's the casino being either being overly cautious or abusing what the UKGC regulations say. At least that's my limited understanding of it.

Yep I have ZERO to hide I am NOT a money launder just a regular player nothing more nothing less who happens to be self employed. And they have hung me out to dry.
So over cautious is an under statement.

 

[Borgie]

Rizk now have taken over £2500 in deposits from me the past week, and are keeping the £800 i managed to claw back to limit my losses.

So for Rizk casino its been a very good week and the player is screwed!

So be warned if you get the dreaded SOW from Rizk / Gigg casinos and are not happy to give out your private financial information they will NOT pay you if you have withdraws pending. They have just fucked me over for £800!

This is beyond disgusting. They took your money. People go to prison for stealing. I have no words.

 

[goatwack]

The problem is; is that although the UKGC set the regulations, it's the Operators enforcing them. They are only obligated to ask for this SoW should they suspect a customer is a high risk of being involved in criminal activity, that's what the UKGC guidelines say.

The UKGC aren't demanding that every player send these documents like Guts have just Emailed to everyone and informed they will be requesting. It's the Operators going the wrong way about this.

If it was the case that it was the UKGC forcing operators to ask for this SoW from every player then we would see all the Casino's requesting these docs, but we don't see that.

So it's the casino being either being overly cautious or abusing what the UKGC regulations say. At least that's my limited understanding of it.

Well we've seen how trigger- happy the UKGC are with imposing fines. Casinos are bricking their britches, simples. Outright panic

Hence the overbearing requests and general pandemonium, because they'd rather be safe than sorry. No skin off their nose that honest players are being interrogated, what do they care in all honesty

 

[theapple]

Well we've seen how trigger- happy the UKGC are with imposing fines. Casinos are bricking their britches, simples. Outright panic

Hence the overbearing requests and general pandemonium, because thy'd rather be safe than sorry. No skin off their nose that honest players are being interrogated, what do they care in all honesty

yeah and Rizk people were so nice to him to let him deposit that much, and he would probably still be able to deposit if he hasnt tried to cashout that 800.

so i think this is down to both Rizk and player, partially anyways. If he hasnt tried to cashout this would have never happened.

moral of the story - dont try to cashout and youll be fine people.

 

[goatwack]

yeah and Rizk people were so nice to him to let him deposit that much, and he would probably still be able to deposit if he hasnt tried to cashout that 800.

so i think this is down to both Rizk and player, partially anyways. If he hasnt tried to cashout this would have never happened.

moral of the story - dont try to cashout and youll be fine people.

As the saying goes:

"We'll take your dirty money no questions asked!"

 

[Deeplay]

I have been a legitimate player for over 10 years. A member of this community for god knows how long. I have never once been treat in this way and never actually ever had to PAB / Chargeback or issue a county court judgement anything.
Captain Rizk knows damn well im not doing anything wrong! Even had a drink with him the other year at the Meister Meet .

All options are now on the table which I will think over the weekend. It took Rizk right up until Friday afternoon for them to give me the answer they are NOT paying me unless I comply with them. Nice timing as its the weekend and everyone goes home. And for the way it has been handled is terrible. If they think Im going to be quiet about this then they need to think again. I wont be.

@Casinomeister is this behavior of withholding payment (remember I am fully verified at Rizk and they gladly took over 2k in deposits only sending me the SOW after I went to withdraw ) is this in any way a breech of your own sites terms and conditions for accreditation here ?

 

[theapple]

on a bright side, as Cpt said they have been working (hard) on making this system better. They have been working on it since January and as we all can see, great progress has been made since then.

give it another 11-28 months and it all should be ready for beta testing.

on a serious note now, on what grounds they get to keep his money? unless they plan on reporting Deeplay to authorities, its not their money to begin with.

Tbh if i were you id wait til 25th, then send docs via mail and then go to small courts because of the way they handle so important documents. When it rains it pours

 

[Chipkin9]

@goatwack Very true.

But I assume those casino's who were fined actually had unlawful money coming through them which ultimately led to the fines.

If the casino's had have follwed the UKGC guidelines and had backstop measures to identify possible ML's and implemented these measures, they would not have been fined. But the Casino didn't care where the money came from, becuase the casino only cares about getting that money.

Now casino's seem to be reacting in almost rebellion by going completely overkill on the UKGC guidelines; which is not required of them. And to top it off will withold peoples cash "Legally" and say "We were complying".

Sooner or later these casino's are going to get a wake up call.

Complete shitshow!

 

[goatwack]

Problem with the prawn- munching stiffs at the UKGC is that none of them have even done a spin on Starburst in anger, so what do they know about the gambling userbase

I'd say they must know these regulations are confusing everyone but are too disinterested in amending them or clearing things up, the stubborn divvs. Not to mention how long re-drafting regulations must surely take.........

 

[Deeplay]

@Captain Rizk

Hi can you please explain why Rizk Casino are requesting very sensitive private information to be sent in a very insecure way ? Is it legal for you to request such documentation without adequate safe guards in place ? Such as secure HTTPS uploads with a clear written statement of who will view these documents and how they would be treated and stored as required by the GDPR which comes into effect 25th May 2018 ?

Should such things such as SOW requests only have been implemented after correct procedures were firmly in place ?

As a business man myself thats how I would have handled it and ...

By your own admission and I quote : "Sending these via e-mail is not ideal however it is the only way to ensure that it ends up with compliance and compliance only."

Not ideal meaning you know as well as every one else does that email is not secure and sensitive data should never not only be handled in that way but should never be requested to be sent in such a way. Its like my bank calling me up and asking for my Debit card pin number.

The above question is exactly what I will be asking the UKGC on Monday when I call them and give a complete account of what has happened including the soon to be none compliant way data could be handled. Again not personal your a nice chap. Im just a player protecting his rights!

 

[goatwack]

I have a hard enough time entrusting casinos with basic personal information, as my Hotmail inbox has never seen as much spam since partaking in gambling, and yes that includes the 'good' ones

Let's face it, they tout this information about, it's no secret, so it's little wonder the last thing anyone wants to do is provide even more, in- depth financial details to be flogged across the net.

I wonder how much of that is covered in the upcoming Data Protection Act. Officially yes no doubt, behind the scenes, who the f*ck truly knows.....

 

[Slottery]

Rizk now have taken over £2500 in deposits from me the past week, and are keeping the £800 i managed to claw back to limit my losses.

So for Rizk casino its been a very good week and the player is screwed!

So be warned if you get the dreaded SOW from Rizk / Gigg casinos and are not happy to give out your private financial information they will NOT pay you if you have withdraws pending. They have just fucked me over for £800!

Would be interesting PAB (you for sure get your money from way or another, could bet for that) because of very active rep and close relationship for community (at least some people traveled Malta to see Rizk and GIG etc.....). And that is clear BS, of course they want to get you these documents but final word that funds confiscated can't really stay there.

P60 could be quite easy to send, no need to show any customer details etc.... just that you earn pay taxes from your earnings what you for sure do, would still somehow interesting to see PAB filled for this and have radio silence in topic for while and see what reply would be and what it would be based that this process is so..... what it is.

Sorry for your situation @Deeplay really not trying to make anything fun about it but this start to be like Kafkas book.... But as said, ready to make bet with somebody that you will end up to get paid as there is no any legal reason for that and as been stated many times earlier, they need to claim you doing something and report you if they are refuse to pay you and that would be interesting what they could come out with. 0 chance that money can stay in their pocket even you would be biggest coke dealer in whole UK so they just don't know what they are doing with these new regulations and keep repeating you same story what is needed. If you are fed up enough for whole platform operating under same license, you might find yourself bit a problem gambler and self exclude yourself for 6 months, then they don't have even much time to do anything but accuse you or pay you.

Quite many interesting option and can't see that any outcome would show really great professionalism from operator in this case....

 

[colinsunderland]

Wow - yesterday was a holiday, and this thread just took off.

This SOW, a "female pig", is a real bad idea - this thread as an example of its pitfalls.

Who in their right mind wants to give any casino company their income sources, especially if they are self employed? It is intrusive and will be a real deal breaker for loads of players.

What the UKGC doesn't get is that the majority of players have nothing to hide and they are gambling with well earned cash, they just don't want this very personalized scrutiny. And in doing so, many players will start signing up at non-UK licensed casinos.

The black market just scored one massive win, and the folks calling the shots don't see this.

If the UKGC is implementing this online - why aren't they enforcing this in the UK land based casinos and betting shops? Bring your pay stubs and bank statements when heading out for the Hippodrome.

As much as I agree with your whole post, the UKGC aren't enforcing this exact situation, it is individual casinos that are making rules up as they go along.

The question has been asked numerous times by me and others, what legislation permits them to not pay. They haven't answered, as simply, there isn't one. If it is a RG issue then the account should be closed and any account balance returned to player. If it is AML based, as it seems this is, then same applies, UNLESS they have passed the case to law enforcement to review. If that happens then they cannot release the funds until they are given the go ahead. However, in that situation, the casino would not be asking for more documents, and as Rizk are in this case, it doesn't apply.

Simple fact is, Rizk have confiscated his funds with no lawful reason, surely they should be suspended from the accredited list, and if it group wide policy, then all of the GIG group should be too.

@Deeplay I know this is frowned upon on here, but I would either chargeback my transactions since my last withdrawal as you have paid for a service and the retailer has not provided it, or do a LBA for the same amount and start court proceedings in 7 days. They will not win in court, I am 100% sure of that, as they have no legal basis to do this. I would probably go with the court option first though.

 

[goatwack]

We don't even know what criteria Rizk is using, or how that differs to others. But we know casinos have found various ways to antagonize players.

Nor will we ever know if the next big winner at eg Rizk will have the same information accepted and verified. How much discretionary power do they exert exactly, and who's to say they won't just give other players the runaround and then point- blank refuse winnings?...

(Of course I want you to be paid Deeplay, just giving examples)

 

[colinsunderland]

@Captain Rizk just closed my account with you. That will cost you more than you owe Deeplay, hopefully everyone else who has read this thread will do the same having seen how you steal money from your customers. Still waiting for you to show us which legislation allows you to confiscate players money like this.

@Deeplay I have the direct email address for the head of legal at GIG, if you don't get anywhere in the next few days drop me a PM and I'll send it over

 

[dpp00]

well the worst outcome for the player as usual, personally id be starting small claims court proceedings because i don't think

this bull would stand up in front of a judge, and now how can i possibly deposit at rizk anymore one of my go to casinos when im not gonna get paid,

all round bad for players bad for casinos, and i presume the accredited list is goin to have to be tweaked as really it was a place to stop you goin to dodgy

casinos who might or might not pay you, now we need a whole new list of trusted casinos who might or might not pay you.

 

[Tirilej]

We don't even know what criteria Rizk is using, or how that differs to others. But we know casinos have found various ways to antagonize players.

Nor will we ever know if the next big winner at eg Rizk will have the same information accepted and verified. How much discretionary power do they exert exactly, and who's to say they won't just give other players the runaround and then point- blank refuse winnings?...

(Of course I want you to be paid Deeplay, just giving examples)

One that I've heard been mentioned in here is when you deposit €2k within 24 hours. That is my thought of what triggered this for Deeplay.
The sad thing is that he had no idea when he asked them to raise the deposit limit he had on his account. I doubt he would have asked otherwise

Now I'm not 100% sure of course but I see no other reason for why they would have asked him.

 

[colinsunderland]

One that I've heard been mentioned in here is when you deposit €2k within 24 hours. That is my thought of what triggered this for Deeplay.

Is that not for enhanced KYC?

 

[goatwack]

One that I've heard been mentioned in here is when you deposit €2k within 24 hours. That is my thought of what triggered this for Deeplay.
The sad thing is that he had no idea when he asked them to raise the deposit limit he had on his account. I doubt he would have asked otherwise

Now I'm not 100% sure of course but I see no other reason for why they would have asked him.

That's the thing isn't it. They must already know Deeplay's deposit and playing patterns, and so could have exercised some of that discretion they so favour, or at least go through the basics and wrap it up.

He's being treated like Pablo Escobar for no reason, triggers or not. The regulations state that casinos have to be satisfied with x y z, so why they're not accepting what's already been sent is nothing more than stalling/ stealing

 

[itsover2014]

In cases like this, should all deposits not be refunded, otherwise this is pretty much theft as what have you paid your money for?

 

[Tirilej]

Is that not for enhanced KYC?

Isn't this just that?
I have no clue what the difference is otherwise. Enhanced KYC is what you do if you suspect money laundering isn't it?
Anyway several of reps have mentioned it and it suits perfect here as what triggered it.

 

[Deeplay]

Isn't this just that?
I have no clue what the difference is otherwise. Enhanced KYC is what you do if you suspect money laundering isn't it?
Anyway several of reps have mentioned it and it suits perfect here as what triggered it.

Trigger or not I dont launder money! its madness for them to even think that. But its the way they have requested the information ... and the lack of communication so damn slow at everything!

I have my 2016 2017 tax return in front of me now. Contains everything anyone would want to know about my income but guess what even that I suspect is not enough because they are wanting
a complete history of my paypal transactions which is ridiculous as they are 1000s of them over the years.

 

[aceking123]

Charge back or take legal action, you say above you have a tax doc, this would be enough to prove your earnings per year & its legal as well , you could use that.

I know if this happened to me that would be it period for all the casinos online. if one can do this , it means many many others can.

 

[colinsunderland]

Isn't this just that?
I have no clue what the difference is otherwise. Enhanced KYC is what you do if you suspect money laundering isn't it?
Anyway several of reps have mentioned it and it suits perfect here as what triggered it.

No, enhanced KYC is just a casino being sure if who the customer is, they don't ask for financial details for that.
Whats happening here is when a customer is a high risk of being involved in criminal activities and there is no set threshold for that.

 

[Tirilej]

No, enhanced KYC is just a casino being sure if who the customer is, they don't ask for financial details for that.
Whats happening here is when a customer is a high risk of being involved in criminal activities and there is no set threshold for that.

Ok, then I have misunderstood that. I thought that was more or less the same

A stupid question from me then. If someone are doing a job online but not paying their taxes, is that considered a criminal activity?
It might sound stupid of me to ask but when it comes to casinos I always thought it was about drug money or money to fond terrorists and such.

 

[colinsunderland]

Ok, then I have misunderstood that. I thought that was more or less the same

A stupid question from me then. If someone are doing a job online but not paying their taxes, is that considered a criminal activity?
It might sound stupid of me to ask but when it comes to casinos I always thought it was about drug money or money to fond terrorists and such.

Yes it is but it is unlikely to get picked up by this sort of check.

It's to prevent what you say, but also anyone involved in criminal activity to be able to use 'stolen' money to play. Stolen could be from the tax man or from a cash machine you just robbed and anywhere inbetween