- Joined
- Feb 11, 2013
- Location
- Bonnie Scotland!
I just hit a very big win on Koi princess there and my stupid phone didn't capture the screenshot! I told support and they said they will try to retrieve the picture.
They said it will take a few days to investigate and in the meantime I can have a goodwill gesture wager free 10£!
This is after telling him I have just cashed out 357.50(355 after fee)! I asked him why after I've just won big? and he tells me you are still overall a losing player!
This is unheard of!
What a great gesture and thanks Sebastian @ Rizk! Also a big thank you for telling support to process immediately!
Thinking this could be my favourite casino now...
Edit:Flushed away from temptation now! Very impressed!
They said it will take a few days to investigate and in the meantime I can have a goodwill gesture wager free 10£!
This is after telling him I have just cashed out 357.50(355 after fee)! I asked him why after I've just won big? and he tells me you are still overall a losing player!
This is unheard of!
What a great gesture and thanks Sebastian @ Rizk! Also a big thank you for telling support to process immediately!
Thinking this could be my favourite casino now...
Edit:Flushed away from temptation now! Very impressed!
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