Rizk casino - newly accredited - top score!

[lotusch]

Loud and clear..

Thanks for that!

Hi Mark

10 Free Spins = 1 Super Spin (Value £€$1 or 10NOK/SEK per spin) and is valid on any of the following games:

Jack Hammer, Magic Portals, South Park or Twin Spin

3 Super Spins = 1 Mega Spin (Value £€$3 or 30NOK/SEK per spin) and is valid on the following games:

Jack Hammer 2 or Reel Rush.

IF i remember correctly you can stack up to 200 of any of the different spins but if have 200 or more no further spins will be added to your account so you can keep changing and stacking them until you have 200 Mega Spins, 200 Super Spins and 200 Free Spins. If you get to that stage you are just going to have to play them I am afraid!!

All Spins chips are valid from 7 days from your last level up therefore as long as you level up at least once per week then they should never expire.

Hope this helps

 

[bowki]

Anyone knows what the Jackpot is? Cant find what Jackpot exactly means. I will probably never find it out myself so it would be nice to know what i will never hit.

 

[aceking123]

Anyone knows what the Jackpot is? Cant find what Jackpot exactly means. I will probably never find it out myself so it would be nice to know what i will never hit.

£500 £1k & £2k good luck )

 

[scarletmuse]

Hi Mark

10 Free Spins = 1 Super Spin (Value £€$1 or 10NOK/SEK per spin) and is valid on any of the following games:

Jack Hammer, Magic Portals, South Park or Twin Spin

3 Super Spins = 1 Mega Spin (Value £€$3 or 30NOK/SEK per spin) and is valid on the following games:

Jack Hammer 2 or Reel Rush.


Hiya Captain,
Quick question! Out of curiousity...

Does the Free Spins Swap Option include trading down? Like, swapping 2 Super Spins for 20 Free Spins for example?

 

[Captain Rizk]

you can swap downwards but not just for 2 super spins. Minimum would be 5 Super Spins for 50 FS until we launch an automatic exchange system.

 

[writeon]

Rizk charge

Why oh Why does such a good casino spoil it by charging £2.50 to deposit with a debit card

nope wont play here on principal

 

[spintee]

Why oh Why does such a good casino spoil it by charging £2.50 to deposit with a debit card

nope wont play here on principal

Its a bit steep, I can understand a small charge for withdraw, to cover some costs and we do not really mind as we have had a withdraw, But to be charged a deposit

It s a good site but charging for deposits is a sure way to turn away people at the door,

 

[colinsunderland]

Its a bit steep, I can understand a small charge for withdraw, to cover some costs and we do not really mind as we have had a withdraw, But to be charged a deposit

It s a good site but charging for deposits is a sure way to turn away people at the door,

Its the reason I don't deposit there any more. I can easily do 10 x £20-£30 deposits at a casino over a week, not a chance I'm going to pay an extra £25 for the privilege of giving them my money. Same applies to a withdrawal, on the rare occasion I can withdraw something, stuff them if they expect me to pay.

 

[interlog]

It is main reason I don't play there too. Scrap the deposit fee and you will have a chunk of my deposits

 

[nutnut]

paying to lose money heard it all

 

[mina1929]

I deposit with Neteller so no fee for me and if I was charged 2.50 I wouldn't mind as I love Rizk and the Captain as well of course

I spend 2.50 on other stupid things anyway so I would not miss it

 

[Captain Rizk]

Mina, don't tell anyone else but I love you too. Ssshhhh....

I deposit with Neteller so no fee for me and if I was charged 2.50 I wouldn't mind as I love Rizk and the Captain as well of course I spend 2.50 on other stupid things anyway so I would not miss it

 

[Adriana B]

Mina, don't tell anyone else but I love you too. Ssshhhh....

She is a sweetheart so I will forgive you for your infidelity this time Captain.

 

[scarletmuse]

I deposit with Neteller so no fee for me and if I was charged 2.50 I wouldn't mind as I love Rizk and the Captain as well of course

I spend 2.50 on other stupid things anyway so I would not miss it

I deposit with M-Card and Skrill mostly-M-Card fee is charged dependant on amount. The little numbers change accordingly at the bottom, on 10aud it says 0.25$ but I usually get 38cents taken from my account so i reckon the fee is actually € ?

Skrill is free to deposit, and it's actually a couple of cents cheaper to upload from M-Card to Skrill then make the deposit at Rizk But I find the payment method quicker and easier with M-Card- all ya gotta do is the CvC and boom. Unlike VS for eg, with 2 sets of SMS confirmation and popup tabs etc.

Withdrawals usually $2.50 to most payment options I think but I have also found that if I make say 2 WDs relatively close together sometimes the second fee hasn't been applied

I did mention a cheeky idea on another thread about this topic actually-WoR reward chips that offer free deposit/cash-out for a limited time/amount or something..:clap:

 

[scarletmuse]

She is a sweetheart so I will forgive you for your infidelity this time Captain.

:sob:

For a moment I thought that us smitten girls would have to stage a revenge situation like in that movie with Cameron Diaz and the mistresses

 

[FavoPlayer]

Closed my account at Rizk on Saturday.

Btw, Captain you probably forgot, but I'm still waiting for your reply since May

 

[Steviedoo]

Played fire joker. Won with $5 from wheel of rizk after busting out with my deposit. I'm just wondering what the bank of rizk. Rizk vault etc are on top corners and what does it have to do w this game. Can I win these? I've never played this game before. Looked at rules but no mention.

 

[Captain Rizk]

Played fire joker. Won with $5 from wheel of rizk after busting out with my deposit. I'm just wondering what the bank of rizk. Rizk vault etc are on top corners and what does it have to do w this game. Can I win these? I've never played this game before. Looked at rules but no mention.

HI Steviedoo - nice hit.

This is a mystery Jackpot Progressive where the jackpot is won by whoever trips the jackpot value to a previously, randomly generated value. The jackpot that you are p[laying for is dependant upon the amount that is bet per round - as per the game rules:

 

[bjtaz44]

I learnt if your ever under the influence of some beers and decide to sign up here, don't! or at least have a proof reader beside you....I some how (according to them) entered my birth date wrong but won't tell me what I put. After sending them Government photo ID and a birth certificate (both show b-day obviously) they refuse to help me and correct the problem and verify me lol. I am very glad I didn't win money (in this case) I would of been screwed. So I am in search of the doctor that delivered me to write a letter, wish me luck!.

 

[nachhaltig]

I think I fell in Love with the Captain (but not in the homosexual way DD). The last weeks were brutal for me, lost sooo much money. Also I never managed to get something useful at the Wheel of Rizk as I always ended up with the 10 Freespins for 10c or the 2x Speed Bar...

Until a few minutes ago, where I hit the Wheel again and finally the Captain was good to me I am still a little bit shocked so forgive me my typos. Sounds extremely dumbish, but Rizk saved my Weekend. I'll have a few beers now on you guys. Cheers

Btw: I like the "OK" Button

 

[spintee]

I think I fell in Love with the Captain (but not in the homosexual way DD). The last weeks were brutal for me, lost sooo much money. Also I never managed to get something useful at the Wheel of Rizk as I always ended up with the 10 Freespins for 10c or the 2x Speed Bar...

Until a few minutes ago, where I hit the Wheel again and finally the Captain was good to me I am still a little bit shocked so forgive me my typos. Sounds extremely dumbish, but Rizk saved my Weekend. I'll have a few beers now on you guys. Cheers

Btw: I like the "OK" Button

Very nice, I hit hit the other day and it jumped to like 5 spins lol, I have the screen shot I think but wish I was recorded it

 

[mina1929]

I think I fell in Love with the Captain (but not in the homosexual way DD). The last weeks were brutal for me, lost sooo much money. Also I never managed to get something useful at the Wheel of Rizk as I always ended up with the 10 Freespins for 10c or the 2x Speed Bar...

Until a few minutes ago, where I hit the Wheel again and finally the Captain was good to me I am still a little bit shocked so forgive me my typos. Sounds extremely dumbish, but Rizk saved my Weekend. I'll have a few beers now on you guys. Cheers

Btw: I like the "OK" Button

Congrats on the win

I think we all have a thing for the Captain so its ok

 

[Jd666]

Congrats on the win

I think we all have a thing for the Captain so its ok

Speak for your bloody self lol

 

[spintee]

Congrats on the win

I think we all have a thing for the Captain so its ok

Speak for your bloody self lol

Yep some one gets turned on by a man in a silky suit, Def Rigged

 

[Jeannie]

Just signed up a few days ago after creeping this thread and knowing I likely won't make the guts squad even though I'm loyal as all heck. Anyhow overall it's all good but as a Canadian I'm bummed that the free spins are practically useless as it's all NetEnt games and I'm lazy so bugging live chat after my wheel spins to get a whole dollar in place of free spins (where there is a chance no matter how remote of those spins being worth more than a buck) is a PITA. Also, no Deck The Halls? WTF? LOL. That game is a beast but when it's good, it's really good.

 

[Steviedoo]

i'm not sure what's happening...but i tried to deposit with a debit card...one time use card...and it kept getting rejected....it did work at another casino so i went CS they told me i need to verify the card and need to verify my identity....to send in my docs. photo id etc...I am already verified at Rizk. and since when do we need to verify credit cards before we deposit let alone verifying a debit card and myself again.

captain help!.

 

[Tirilej]

Wow, they have done it, finally! I never thought it would happen but it did, it certainly did. Ok ones too

They finally changed the games you win the spin on from the wheel:notworthy:notworthy:notworthy



Starburst is gone

 

[brianmon]

Wow, they have done it, finally! I never thought it would happen but it did, it certainly did. Ok ones too

They finally changed the games you win the spin on from the wheel:notworthy:notworthy:notworthy



Starburst is gone

Not that much of an improvement though

 

[Jono777]

Always good to see positive changes and lets face it axing Starburst has to be lol...

It would have been good to maybe see Book of Dead and Holiday Season as choices.

Both fit the Minimum bet criteria and can, if your luck is in drop decent wins for those bets.

 

[Captain Rizk]

Hey "Jono777" - feels weird.... ;-)

We will be changing the games up every month or so from now on and will be looking to have a more of a mix of volatility games in there and from more varied providers too - proof of the pudding comes with how many people choose them so we will remove less popular and add in others as we move onwards. The idea of Free Spins is of course to put them onto games that people want to play so if we can do it technically and practically then we will

Always good to see positive changes and lets face it axing Starburst has to be lol...

It would have been good to maybe see Book of Dead and Holiday Season as choices.

Both fit the Minimum bet criteria and can, if your luck is in drop decent wins for those bets.

 

[amourgirl]

Please dont ever do DOA

Mind you DOA is ruined now anyway. Damn Neteller!

Hey "Jono777" - feels weird.... ;-)

We will be changing the games up every month or so from now on and will be looking to have a more of a mix of volatility games in there and from more varied providers too - proof of the pudding comes with how many people choose them so we will remove less popular and add in others as we move onwards. The idea of Free Spins is of course to put them onto games that people want to play so if we can do it technically and practically then we will

 

[Tirilej]

Not that much of an improvement though

I choose a positive attitude

To me it was a fact that they listened and made the changes, and the new games are much better and very welcome.
If they will keep changing like the Captain said then it will be even better

 

[spintee]

Wow I just had an instant withdraw??

Only small But I used my new card :same bank: I uploaded card details incase but thats still pending, Unsure if its really gone or it was an automated message as if skill I would of known and as they charge foe cashout as a small roller I can live with the charge if they sort it out that quick, I also know this should come the norm now days with swift cashouts and free but whos moaning.

 

[Harry_BKK]

Not one to complain easily but these constant T&C's updates with no directions as to which specific paragraphs have been changed are really starting to p*ss me off. Is it indeed too much to expect that a casino can put an extra line into their announcement aka.

"We have updated our T&C's, changes are for paragraph X,Y,Z"

Simple but no can do, too much work for over stressed casino staff .....instead we are expected to remember what we read 1 year ago and then read the whole litany again trying to figure out what has changed.

Come on Rizk, you can do better!

 

[Steviedoo]

Not one to complain easily but these constant T&C's updates with no directions as to which specific paragraphs have been changed are really starting to p*ss me off. Is it indeed too much to expect that a casino can put an extra line into their announcement aka.

"We have updated our T&C's, changes are for paragraph X,Y,Z"

Simple but no can do, too much work for over stressed casino staff .....instead we are expected to remember what we read 1 year ago and then read the whole litany again trying to figure out what has changed.

Come on Rizk, you can do better!

View attachment 73910

Or how about just highlighting in a different colour what they've changed. I went through the terms too and honestly...didn't see what they've changed.

 

[spintee]

I keep banging on about them my self mate,

Constant feking updates with not a clue whats been changed, Accept terms? What bloody terms, I not looking by 20 pages to find out all that changed is an excludded game

Not one to complain easily but these constant T&C's updates with no directions as to which specific paragraphs have been changed are really starting to p*ss me off. Is it indeed too much to expect that a casino can put an extra line into their announcement aka.

"We have updated our T&C's, changes are for paragraph X,Y,Z"

Simple but no can do, too much work for over stressed casino staff .....instead we are expected to remember what we read 1 year ago and then read the whole litany again trying to figure out what has changed.

Come on Rizk, you can do better!

View attachment 73910

 

[interlog]

Kudos to Rizk on Christmas day.

Had a tenner on my account that I turned into a 150 withdrawal.

Processed within the hour

 

[Steviedoo]

i am a fan of rizk however the gameplay is terrible these last few weeks. i have been lucky at this casino.

but playing the slots this past week is like watching molasses drip down a wall....very slow. its painful.

and its not my laptop...i play at a bunch of other places and its all good.

anyone else?

 

[nachhaltig]

i am a fan of rizk however the gameplay is terrible these last few weeks. i have been lucky at this casino.

but playing the slots this past week is like watching molasses drip down a wall....very slow. its painful.

and its not my laptop...i play at a bunch of other places and its all good.

anyone else?

Same for me. Site and also Slots are extreme laggy and a torture to play. No matter if I use Chrome or Opera.

 

[Adriana B]

Completely unplayable and totally unacceptable.

 

[Steviedoo]

Completely unplayable and totally unacceptable.

its been like this for a week if not more.
and finally gave up.

it is absurd. totally and completely frustrated. i just wanted to lose so i could get the eff out.

 

[Adriana B]

I have given up too!

 

[hedgehok]

Works fine on Edge this morning.

 

[Harry_BKK]

Works fine on Edge this morning.

I can play at Rizk only on Edge as it is asking me every time for a "I am not a robot" test. The link is only visible when i use Edge, on FF or Chrome i see only a blank background page.

Didn't have any issues with lag or disconnections but the games are running terribly slow. Quickspin gives me about the normal speed i get at VS.

What i find more concerning is their "soft closure" of the games. When i click on the "X" in the top right hand corner it reverts to the game page but the game is still active in the background. Now if you do that while still on a running Autospin the game will continue playing, happily munching your balance away. It actually closes the game only when you start a new one.

 

[spintee]

For what its worth guys I in the same boat, The lag is terrible, I was getting good play there but must of played at the right time or my cookies decide to crumble at the right time than magic appear again

 

[Adriana B]

Done with this site. The icing on the cake was when I couldn't play my 10 freespins due to Netent. I thought they had this resolved. Too much frustration at this casino for absolutely no gain.

Adios Captain. I am outta here after I unlock my next 20 spins.

 

[brianleeporter]

Yup same here laggy as hell!

Connection lost

No thanks

 

[Captain Rizk]

its been like this for a week if not more.
and finally gave up.

it is absurd. totally and completely frustrated. i just wanted to lose so i could get the eff out.

I have given up too!

For what its worth guys I in the same boat, The lag is terrible, I was getting good play there but must of played at the right time or my cookies decide to crumble at the right time than magic appear again

View attachment 74186

Same for me. Site and also Slots are extreme laggy and a torture to play. No matter if I use Chrome or Opera.

Completely unplayable and totally unacceptable.

Hey guys, I get your frustrations - please, please, please report these through to Customer Services as and when they happen. You may think that I am joking when i say that we get very few contacts on this but clearly it is happening. However without the detail and the ability to replicate these issues it is nigh on impossible to solve.

Therefore if you have any issues like this then please contact Customer Support at the time it happens and give details such as time, game, platform, operating system, browser and description of the problem. There are procedures in place for this to be pushed through to the tech department as a Priority 1 issue so that they can deal with these problems as and when they arise.

 

[Tirilej]

Hey guys, I get your frustrations - please, please, please report these through to Customer Services as and when they happen. You may think that I am joking when i say that we get very few contacts on this but clearly it is happening. However without the detail and the ability to replicate these issues it is nigh on impossible to solve.

Therefore if you have any issues like this then please contact Customer Support at the time it happens and give details such as time, game, platform, operating system, browser and description of the problem. There are procedures in place for this to be pushed through to the tech department as a Priority 1 issue so that they can deal with these problems as and when they arise.

I did turn to them one time but they just told me that there was no problems. They didn't ask anything.
I got angry and left.
Now as you know I've had problems for longer than this week, but if support denies there is an issue then it's hard to argue. I do hope that they got orders of asking questions now and trying to help.

...and you should be on holiday and not posting here

 

[spintee]

Hey guys, I get your frustrations - please, please, please report these through to Customer Services as and when they happen. You may think that I am joking when i say that we get very few contacts on this but clearly it is happening. However without the detail and the ability to replicate these issues it is nigh on impossible to solve.

Therefore if you have any issues like this then please contact Customer Support at the time it happens and give details such as time, game, platform, operating system, browser and description of the problem. There are procedures in place for this to be pushed through to the tech department as a Priority 1 issue so that they can deal with these problems as and when they arise.

You get more than the fair share of contact by CS, I do not think they pass it on, I know your site is better than most but what can they tell us if its your site they is causing the trouble??
Besides being told there is not a bonus lol, which was nether asked for from the start,