Rizk casino - newly accredited - top score!

[spintee]

We are allowed to voice our experience and opinions just as much as he is welcome to share his counter experience.
I come to his forum specifically to read other peoples' experience with different slots, games, and casinos. That's why I give an honest account of my experiences as well. There are casinos I have a great run with, and this casino I tried out and decided it was not for me. You're welcome to play it as much as you want. But if you only ever want to read good things, close your eyes and imagine them

Stranded practice now days, If a casino does you over and what not, But I would not put my loss at a casino fault in it's self, I have losses at many and can not cal them, Dud, fake, con, because they are not as Its about luck and timing,

But I do wish people can express there feelings without people butting in, Any gambler will now that casino will not or do not change the RTP, But when people win its the next best thing since sliced bread and when lose its a con?

I have seen many of members complain than its sliced bread and visa versa,

I my self had better luck at diffrent places, its the way the cookie crumbles,

I wish you some better luck than I have had in the last week

 

[Jd666]

Registered and ready to deposit!

Before I do, did I read somewhere you don't get the 1st Deposit bonus if depositing with Skrill please?

Really don't want to have to take money out of Skrill via cash point and have to get Paysafe Cards, just deposit directly from my Skrill.

Its in their bonus terms, UK players using Skrill and Neteller for first deposit dont get the sign up bonus

You do not have permission to view link Log in or register now.

 

[spintee]

Registered and ready to deposit!

Before I do, did I read somewhere you don't get the 1st Deposit bonus if depositing with Skrill please?

Really don't want to have to take money out of Skrill via cash point and have to get Paysafe Cards, just deposit directly from my Skrill.

Players from the UK that deposit via Skrill (Moneybookers) or Neteller are NOT eligible for the Welcome Bonus

 

[Jono777]

Cheers Guys

Went to support and checked and yup it is a 'No Go'

Just means I have to go to cash point, withdraw from Skrill account, then buy a Paysafe, then go home.

Yes I'm lazy

 

[interlog]

I am confused.

Deposited £50 and took the 200% bonus so play through requirement of £4,500 (yeah I know - mission impossible).

Anyway, I am currently sitting on my starting balance and played 1,160 spins at £0.60 and 135 spins at £0.90 making it a total of £817.50 wagered, leaving £3,682.50 still to go. (number of spins taken from the stats page on the game)

When I check my account, it shows I have still £3749.10 to wager, a difference of £66.60?

 

[Jono777]

Maybe some games don't contribute the full 100%

If you've only been on IR then I'm as confused as you are lol!

Edit: Some casinos the wagering takes a few minutes to update to the full figure, another possibility maybe?

 

[interlog]

Maybe some games don't contribute the full 100%

If you've only been on IR then I'm as confused as you are lol!

Edit: Some casinos the wagering takes a few minutes to update to the full figure, another possibility maybe?

Either that, or the number of spins on the stats page in the game is not accurate

I am going to say that the point for me is moot anyway, because I can't foresee me clearing the wager requirement to be honest.

What I just did over the past couple of hours (not loosing any money) I have to do 5 times over

 

[Jono777]

Highest WR I have cleared is £3,500, that was from a £40 (£20/£20) starting balance so anything is possible I suppose!

 

[Nicola]

Any reason why UK players are restricted from tomorrow's promo?

 

[Tirilej]

Any reason why UK players are restricted from tomorrow's promo?

It looks like a mix up of two different promos.
The rules are for the free spins promotion, but the headline is from the sign up bonus.

Maybe it's restricted because all from the uk have to make their first deposit , and could only sign up today.

 

[dionysus]

It looks like a mix up of two different promos.
The rules are for the free spins promotion, but the headline is from the sign up bonus.

I think that's just her cut and paste - it's how it reads on site (the uk exclusion with the free spins/dep promo).

 

[Captain Rizk]

It looks like a mix up of two different promos.
The rules are for the free spins promotion, but the headline is from the sign up bonus.

Maybe it's restricted because all from the uk have to make their first deposit , and could only sign up today.

Tirilej is exactly right, the only reason Uk players are excluded from this weeks promotion is that the welcome bonus is there for them this week.

Moving forward UK players will be included in our other promo's

 

[mcgameboy]

Either that, or the number of spins on the stats page in the game is not accurate

I am going to say that the point for me is moot anyway, because I can't foresee me clearing the wager requirement to be honest.

What I just did over the past couple of hours (not loosing any money) I have to do 5 times over

On IR, the number of spins on the stats page within the game includes free spins. So that would suggest that you maybe had
around half a dozen Troy features or so?

In order to get a more accurate idea of what you spin count is, you would need to check your gaming transactions page.
If Rizk has a gaming transactions page that has a similar layout to what GUTS has (I don't know if it does, because I haven't started playing yet),
you will likely find that the spin count tallies up correctly to what you have wagered.

NB. Not all MG games are like this. For example, the spin count on Agent Jane Blonde's stats page stops when a free spin round is triggered and
will only start counting spins again once the round is over.

 

[interlog]

On IR, the number of spins on the stats page within the game includes free spins. So that would suggest that you maybe had
around half a dozen Troy features or so?

In order to get a more accurate idea of what you spin count is, you would need to check your gaming transactions page.
If Rizk has a gaming transactions page that has a similar layout to what GUTS has (I don't know if it does, because I haven't started playing yet),
you will likely find that the spin count tallies up correctly to what you have wagered.

NB. Not all MG games are like this. For example, the spin count on Agent Jane Blonde's stats page stops when a free spin round is triggered and
will only start counting spins again once the round is over.

Didn't know that. That would explain then.

In any event, busted out pretty quick after I got fed up with the slow spins and went all in at £3 a pop.

 

[geordiecolin]

I really do not know what all of the fuss is about?
I signed up last night and found it ran as smooth as a babies arse. No lag,a great bonus with the wheel and navigating around was very easy. For some strange reason I have found, and noticed others experiencing "this game is temporarily unavailable,please try later" in the middle of a big win in JATBS. Not here.
I deposited my first £25 here at Rizk and Jack kindly gave me over £500 that he has swiped from the nasty giant. My Docs are dispatched and when I get time I will post a screen shot and maybe a shaky hand held video of it if its came out ok
*** I still love videoslots too ***

 

[spintee]

On IR, the number of spins on the stats page within the game includes free spins. So that would suggest that you maybe had
around half a dozen Troy features or so?

In order to get a more accurate idea of what you spin count is, you would need to check your gaming transactions page.
If Rizk has a gaming transactions page that has a similar layout to what GUTS has (I don't know if it does, because I haven't started playing yet),
you will likely find that the spin count tallies up correctly to what you have wagered.

NB. Not all MG games are like this. For example, the spin count on Agent Jane Blonde's stats page stops when a free spin round is triggered and
will only start counting spins again once the round is over.

Yep, that cought me out some years back, was trying to work out how much wager I had done, I was going by the spins made, Not relizing that they also include the spins whiten the bonus rounds,

I remember someone did update me on this on here after I mentioned something as I had exhausted the few brain cells I had left trying to figure it out lol

 

[citizenx]

Finally signed up today. Looks great so far.

Few queries. Sure these are in the T&Cs but thought it'd be easier to ask.

Thanks in advance and welcome.

When playing with a bonus:

Are you free to play at any stakes you like up to a max bet limit?

If so, what is the max bet?

Are there any issues if you go up and down stakes as you might choose to do during non bonus play?

Are any games excluded from play with a bonus? Do any affect wagering by less than 100%?

If you play your Rizk wheel wins whilst playing with a bonus, do the winnings go into your withdrawable amount section?

If these do, and they're above your withdrawal minimum, can you make a withdrawal and retain your bonus funds?

Finally, the SUB is only eligible if you deposit by card, if you meet wagering, are you able to withdraw to an e-wallet?

 

[Captain Rizk]

Hey citizenx, please find the answers to your questions below. Please do check all the Terms and conditions though as those are the ones by which any rulings will be based upon.

You can find the full details

You do not have permission to view link Log in or register now.

Are you free to play at any stakes you like up to a max bet limit? Yes

If so, what is the max bet? Max bet is £5/€5/50NOK/50SEK - you should also get a warning pop up the first time you over bet

Are there any issues if you go up and down stakes as you might choose to do during non bonus play? As long as you dont bet over max bet - that is the only restriction

Are any games excluded from play with a bonus? Do any affect wagering by less than 100%? Yes, Slots and other games 100%, All games in the “classic slots” category 75%, Bloodsuckers, 1429 Uncharted Seas, Jackpot Jester 6000, Jackpot Jester Wild Nudge 75%, All tables games and Live Casino 10%, All video pokers 0%

If you play your Rizk wheel wins whilst playing with a bonus, do the winnings go into your withdrawable amount section? Yes

If these do, and they're above your withdrawal minimum, can you make a withdrawal and retain your bonus funds? Yes

Finally, the SUB is only eligible if you deposit by card, if you meet wagering, are you able to withdraw to an e-wallet? Theoretically yes - although in general we can only withdraw to a form of payment that has been used already. Therefore if you have one visa and one e-wallet deposit then you can withdraw to your e-wallet. Please note that if you deposit you must playthrough your deposit at least once before withdrawal, this is a money laundering associated requirement.

 

[citizenx]

Hey citizenx, please find the answers to your questions below. Please do check all the Terms and conditions though as those are the ones by which any rulings will be based upon.

You can find the full details

You do not have permission to view link Log in or register now.

Are you free to play at any stakes you like up to a max bet limit? Yes

If so, what is the max bet? Max bet is £5/€5/50NOK/50SEK - you should also get a warning pop up the first time you over bet

Are there any issues if you go up and down stakes as you might choose to do during non bonus play? As long as you dont bet over max bet - that is the only restriction

Are any games excluded from play with a bonus? Do any affect wagering by less than 100%? Yes, Slots and other games 100%, All games in the “classic slots” category 75%, Bloodsuckers, 1429 Uncharted Seas, Jackpot Jester 6000, Jackpot Jester Wild Nudge 75%, All tables games and Live Casino 10%, All video pokers 0%

If you play your Rizk wheel wins whilst playing with a bonus, do the winnings go into your withdrawable amount section? Yes

If these do, and they're above your withdrawal minimum, can you make a withdrawal and retain your bonus funds? Yes

Finally, the SUB is only eligible if you deposit by card, if you meet wagering, are you able to withdraw to an e-wallet? Theoretically yes - although in general we can only withdraw to a form of payment that has been used already. Therefore if you have one visa and one e-wallet deposit then you can withdraw to your e-wallet. Please note that if you deposit you must playthrough your deposit at least once before withdrawal, this is a money laundering associated requirement.

Thanks a lot for that, much appreciated.

 

[Jd666]

Can you play progressives when you have an active bonus?

 

[Nicola]

Very good experience last night at Rizk, a few disconnections on MG games but otherwise smooth.

That 'Wheel of Rizk' is a challenge. So many skulls

 

[Jono777]

6 spins of the wheel, all good and not one skull. Much more successful than my deposit

But pleased to report no disconnections and only the odd lag on MG/QF slots.

Can see me there quite often as long as there are decent and regular low roller friendly offers!

 

[interlog]

Get rid of the 2.5% deposit fee on card deposits, and I will play more often at the casino.

 

[geordiecolin]

Cheers Rizk. The video had too many "Way I man's" and is too wobbly to post. I need to look at that video capturing mallarky



:)

 

[geordiecolin]

6 spins of the wheel, all good and not one skull. Much more successful than my deposit

But pleased to report no disconnections and only the odd lag on MG/QF slots.

Can see me there quite often as long as there are decent and regular low roller friendly offers!

I think that I am up to level 22 off that £25 first deposit. Out of those 22 spins ( I free as an intro) I got 4 raffle tickets,a total of 95 spins and one skull. I think low rolling with the first deposit+ bonus is the key to getting the most out of the first deposit. Bare in mind that those first 12 or so levels go by much swifter than those afterwards.

 

[cnichas]

Captain for Captain Rizk

Greetings Captain !!! Hoping you can shed some light on this curios enigma for me ,
Guts was my favorite casino to play at but you guys restricted South Africans mid last year and it was devastating but a tad bit of hope was on the horizon in when I saw you opened up Rizk but again SA seems to be restricted
Any chance you will open you're doors to Rizk for SA again ?
Then the big question I have is this
You guys recently opened up a casino called Mobile6000 which to my great delight welcomes SA players with open arms but the casino is missing the Guts and Rizk flare in terms of Freespin offers and bonus / promos in general with no weekly offers ect
What are the plans for Mobile6000? And why so such a low profile of it ?
I'm really happy that you do have a casino for SA players like myself to play at but it seems like its a tad hollow at present ,
Thx any info would be appriciated

 

[PaaskeDenmark]

Must say I am Quite P..... off to be honest. Made the deposit of £50 with neteller and it came up with welcome bonus of 200% tick and accept. All fine and it went through. Then only to find out that no bonus credited.

I am on live chat now but have just seen earlier in this thread that neteller does not qualify??? What is this all bout seems very silly. I am very angry as made deposit to try them with this offer. My money now tied up.

Also this does not state ANYWHERE on the promotion and terms page. It is only hidden in the small terms and conditions or? As I can not find it. I will complain and report this to GC.

(I did find link in bottom now with link to terms and conditions with a window Only just found that. I feel something that important as neteller and skrill not accepted should be shown with big letters in promotion text. Also as I explained to livechat support. The bonus came up and you could tick to accept bonus and said ok accepted. She told me in live chat it should pop up or say neteller not valid for welcome bonus?? )

It does state in the small print terms and conditions. Yes make sure you read them and yes I didn't As I knew it was Rizk and sister of Guts. So clearly no silly terms but sorry but this is a silly term.

I have requested livechat my money sent back to my neteller now. I do not wish to use my bank and have casino statements on that anymore

PS I can only laugh that Paysafecard can be used??? WTF that is the most fraudster payment you could accept?? Neteller and Skrill not accepted because of that reason but Paysafecard which is absolute Anonymous is accepted?

 

[PaaskeDenmark]

Must say I am Quite P..... off to be honest. Made the deposit of £50 with neteller and it came up with welcome bonus of 200% tick and accept. All fine and it went through. Then only to find out that no bonus credited.

I am on live chat now but have just seen earlier in this thread that neteller does not qualify??? What is this all bout seems very silly. I am very angry as made deposit to try them with this offer. My money now tied up.

Also this does not state ANYWHERE on the promotion and terms page. It is only hidden in the small terms and conditions or? As I can not find it. I will complain and report this to GC.

(I did find link in bottom now with link to terms and conditions with a window Only just found that. I feel something that important as neteller and skrill not accepted should be shown with big letters in promotion text. Also as I explained to livechat support. The bonus came up and you could tick to accept bonus and said ok accepted. She told me in live chat it should pop up or say neteller not valid for welcome bonus?? )

It does state in the small print terms and conditions. Yes make sure you read them and yes I didn't As I knew it was Rizk and sister of Guts. So clearly no silly terms but sorry but this is a silly term.

I have requested livechat my money sent back to my neteller now. I do not wish to use my bank and have casino statements on that anymore

PS I can only laugh that Paysafecard can be used??? WTF that is the most fraudster payment you could accept?? Neteller and Skrill not accepted because of that reason but Paysafecard which is absolute Anonymous is accepted?

Better quote myself sorry for my wtf's in above just very frustrated. But Isabella was very good in support and I did behave as well. She has arranged with me I can take welcome bonus on my 2nd deposit as long not using neteller or skrill. But yes could not have my deposit back without £2.50 fee so decided to play now instead. Hope for withdrawal of at least small profit then I can go buy my "anti fraud" Paysafecard of £50 tomorrow

 

[spintee]

Better quote myself sorry for my wtf's in above just very frustrated. But Isabella was very good in support and I did behave as well. She has arranged with me I can take welcome bonus on my 2nd deposit as long not using neteller or skrill. But yes could not have my deposit back without £2.50 fee so decided to play now instead. Hope for withdrawal of at least small profit then I can go buy my "anti fraud" Paysafecard of £50 tomorrow

HeHeHe Antifraud I do not use these cards etc,

But you would of thought when choosing ewallet there should of been a notification or not be able to click the bonus at all, Maybe they should do this for the future, I know we are suppose to read rules but its very easy to bypass this king of stuff as its not something you see all the time, Normally its the ewallets they want you to use

 

[vinylweatherman]

Get rid of the 2.5% deposit fee on card deposits, and I will play more often at the casino.

This is definitely off putting because this drives players to other deposit options, yet they hate the ones like Neteller and ban such players from some of the best promos. Are they driving players towards cards in order to profit from the 2.5% fee, which itself is unusual in the industry. A recent EU directive means that card issuers can no longer charge excessive interchange fees for retailers who accept card payments, so the practice of credit card surcharges should have ended as have the loyalty schemes for card customers that used to be funded from the fees charged to merchants.

What players need is a deposit method for which there is no charge, but that also qualifies them for all the promotions.

The screenshot also suggests that it's only UK players that are affected by this Neteller nonsense, so I don't buy the idea that this is a general problem they have with Neteller being poor at fraud prevention compared to banks. If it were, the problem would apply to ALL countries where Neteller offers service, not just the UK.

There is always PayPal, and although they don't normally allow the service to be used for casinos, they DO when there is the kind of regulation that is present in the UK, and a number of casinos already accept PayPal. It would be a viable but "Neteller free" eWallet solution for UK players, although it can be more troublesome to use than Neteller due to the "false positive" problem with their fraud detection systems.

Many UK players don't use cards because they don't want their bank to use the mere fact that they gamble as a negative credit scoring factor, which they do, so if Neteller is out as an option, they may flock to even more fraud vulnerable solutions like the Paysafe card. Whilst the casino can do the relevant KYC on the player using Paysafe, they can't really determine the origin of the funds, they have to accept that the player has come by them legitimately since the retailer accepted the money as payment for the Paysafe credit.

Traditionally, withdrawals have been a bigger problem for players who only use cards as there are often card issuer restrictions that prevent the casino from simply sending withdrawals back to the card, and this leaves players waiting for a cheque in the post, which for some is an unsuitable alternative. This is why eWallets thrived and became so popular, despite their many shortcomings.

 

[PaaskeDenmark]

This is definitely off putting because this drives players to other deposit options, yet they hate the ones like Neteller and ban such players from some of the best promos. Are they driving players towards cards in order to profit from the 2.5% fee, which itself is unusual in the industry. A recent EU directive means that card issuers can no longer charge excessive interchange fees for retailers who accept card payments, so the practice of credit card surcharges should have ended as have the loyalty schemes for card customers that used to be funded from the fees charged to merchants.

What players need is a deposit method for which there is no charge, but that also qualifies them for all the promotions.

The screenshot also suggests that it's only UK players that are affected by this Neteller nonsense, so I don't buy the idea that this is a general problem they have with Neteller being poor at fraud prevention compared to banks. If it were, the problem would apply to ALL countries where Neteller offers service, not just the UK.

There is always PayPal, and although they don't normally allow the service to be used for casinos, they DO when there is the kind of regulation that is present in the UK, and a number of casinos already accept PayPal. It would be a viable but "Neteller free" eWallet solution for UK players, although it can be more troublesome to use than Neteller due to the "false positive" problem with their fraud detection systems.

Many UK players don't use cards because they don't want their bank to use the mere fact that they gamble as a negative credit scoring factor, which they do, so if Neteller is out as an option, they may flock to even more fraud vulnerable solutions like the Paysafe card. Whilst the casino can do the relevant KYC on the player using Paysafe, they can't really determine the origin of the funds, they have to accept that the player has come by them legitimately since the retailer accepted the money as payment for the Paysafe credit.

Traditionally, withdrawals have been a bigger problem for players who only use cards as there are often card issuer restrictions that prevent the casino from simply sending withdrawals back to the card, and this leaves players waiting for a cheque in the post, which for some is an unsuitable alternative. This is why eWallets thrived and became so popular, despite their many shortcomings.

Super post thanks Vinyl

I could only think that doing it that way they get in some of the revenue they "lose" on UK customers which is those 10%. BUT still does not make sense. As why would you use your card when you can just get a paysafecard voucher for NO FEE.

And then when you need to make withdrawal we have the issue again. Then I assume only option would be bank transfer or? I have not looked into it but I am sure Paysafecard has a option for money to be sent to your account. I just recent registered with paysafecard online and track my vouchers through there. But I find it bit a pain when I mainly use neteller and have decided not to use bank or visa cards anymore that I am now forced to use it to take a nice welcome bonus by the way.

I have taken my opinon up with live chat earlier and hope they get it passed to management. Same in regards to no warning comes up when you actually get bonus of 200% offered when making deposit with neteller even has field to tick and accept. NO info comes up that you will not receive it which also came to my surprise and even Isabella in live chat support. That was reason I got so angry earlier. But yes my fault I look at the wrong terms and conditions as I only found my way to their general terms and conditions in bottom of website and not the small link you needed to click for the welcome bonus.

 

[vinylweatherman]

I've had a look at Paysafe. Does the rep know that Paysafe = Neteller? It's on the corporate site, not the customer facing one.

One problem is that they can only be bought in denominations up to £100. This is tricky where a promotion asks for a greater amount to be deposited in a single transactions, for example "deposit £200 and receive a xx% bonus". Whilst it's possible to deposit £200 by buying and using 2 x £100 Paysafe cards, I am not aware of any casino banking that can deal with this as they would generally apply the bonus only on the first transaction, leaving the player short changed.

On a more positive note, it's not necessary to go to the shop and buy one, they can also be bought online through an authorised distributer, and the Paysafe PIN is emailed. This is more convenient, but not as secure as using your pocket to ensure than a third party can't see your PIN and use your money first.

It's a load of hoops to jump through simply to avoid using Neteller and anything directly connected to your bank that would inform them that you gamble.

The other way is to have separate bank accounts, and use one for gambling, but apply for credit or mortgages with others who can't see your gambling transactions. The problem with this is of course the 2.5% fee that is skimmed off every deposit - it all adds up over time.

 

[vinylweatherman]

The 2.5% card fee is both ways, not just deposits There is NO fee free withdrawal method available, the rest have a fixed £2.50 fee, and VISA is 2.5%. Withdrawal to MasterCard is not an option.

The cheapest methods to deposit and withdraw are Neteller, Skrill, and Paysafe (yes, it is possible to withdraw). Paysafe is the only one where all the promos are available. Even here, there is the fixed £2.50 fee for every withdrawal.

Unlike US players, the British have rarely been stung by this level of charges for deposits and withdrawals, and whilst there are many Neteller averse casinos, they don't charge fees on the alternatives.

 

[Captain Rizk]

Must say I am Quite P..... off to be honest. Made the deposit of £50 with neteller and it came up with welcome bonus of 200% tick and accept. All fine and it went through. Then only to find out that no bonus credited.

I am on live chat now but have just seen earlier in this thread that neteller does not qualify??? What is this all bout seems very silly. I am very angry as made deposit to try them with this offer. My money now tied up.

Also this does not state ANYWHERE on the promotion and terms page. It is only hidden in the small terms and conditions or? As I can not find it. I will complain and report this to GC.

(I did find link in bottom now with link to terms and conditions with a window Only just found that. I feel something that important as neteller and skrill not accepted should be shown with big letters in promotion text. Also as I explained to livechat support. The bonus came up and you could tick to accept bonus and said ok accepted. She told me in live chat it should pop up or say neteller not valid for welcome bonus?? )

It does state in the small print terms and conditions. Yes make sure you read them and yes I didn't As I knew it was Rizk and sister of Guts. So clearly no silly terms but sorry but this is a silly term.

I have requested livechat my money sent back to my neteller now. I do not wish to use my bank and have casino statements on that anymore

PS I can only laugh that Paysafecard can be used??? WTF that is the most fraudster payment you could accept?? Neteller and Skrill not accepted because of that reason but Paysafecard which is absolute Anonymous is accepted?

Hi there, thanks for your post and our apologies if you didnt see the details about Neteller and Skrill with the Welcome Bonus offer. At the bottom of the site there is a "Bonus Terms" section next to the General Terms and conditions that you found. In addition there is a link from the deposit pag as you say.

Furthermore when you select "claim" for the Welcome bonus and then select Neteller or Skrill your deposit box looks like this:



You are correct that this rule is missing from the Welcome Bonus on the Rizk Insider - many thanks for pointing this out, it is being updated as we speak.

In future, if you have any problems like this then please feel free to PM me as i would have been able to help you with this before your level of frustration reached its peak! Please PM me the e-mail address that you signed up with and I will ensure that any deposit fees you incurred are refunded to your account.

 

[Captain Rizk]

Greetings Captain !!! Hoping you can shed some light on this curios enigma for me ,
Guts was my favorite casino to play at but you guys restricted South Africans mid last year and it was devastating but a tad bit of hope was on the horizon in when I saw you opened up Rizk but again SA seems to be restricted
Any chance you will open you're doors to Rizk for SA again ?
Then the big question I have is this
You guys recently opened up a casino called Mobile6000 which to my great delight welcomes SA players with open arms but the casino is missing the Guts and Rizk flare in terms of Freespin offers and bonus / promos in general with no weekly offers ect
What are the plans for Mobile6000? And why so such a low profile of it ?
I'm really happy that you do have a casino for SA players like myself to play at but it seems like its a tad hollow at present ,
Thx any info would be appriciated

Hi cnichas, thanks for your message. The simple answer is that Mobile 6000 is not operated by the Guts Group. Only Guts, Betspin and Rizk are owned and operated by us - we provide Mobil 6000 with our platform and licence and they manage the casino themselves.

Hope this helps

 

[interlog]

Why is the rep ignoring the comments about the 2.5% fee to deposit via card?

 

[vinylweatherman]

Why is the rep ignoring the comments about the 2.5% fee to deposit via card?

Maybe there is no intention to change it so long as players are still depositing and are prepared to pay it. Experienced players know that the norm is for fee free deposits, certainly for eWallets and DEBIT cards. Withdrawal fees are more common, but they are still the exception rather than the norm.

Maybe it's the multi provider browser based casinos that are trying to normalise deposit fees, as it's not something usually experienced with the traditional download client casinos. Newbie players probably won't know any better if the first casino they join imposes such fees, but us old timers know the score.

I would not expect a land casino or games arcade to impose an entrance fee nor an exit fee, nor even a charge for changing money at the kiosk. At worst there is the scourge of fee charging ATMs that want £1.99 for the pleasure of withdrawing a wad to lose in the fruit machines. This is LESS than the fee charged by Rizk as it's £1.99 fixed, even if the withdrawal is £500. A deposit of £500 at Rizk by bank card (as used in ATMs) is 2.5% or £12.50 on £500.

It appears that the land arcades are beginning to get in on the bonus act, particularly Bingo and the main family and seaside arcades. The bonus terms are about 15 years behind that of the online world, free money basically if played right ;-)

My niece is "bonus abusing" the *&%£ out of the new Gala bingo that just opened near her - makes me proud

 

[interlog]

Maybe there is no intention to change it so long as players are still depositing and are prepared to pay it. Experienced players know that the norm is for fee free deposits, certainly for eWallets and DEBIT cards. Withdrawal fees are more common, but they are still the exception rather than the norm.

Maybe it's the multi provider browser based casinos that are trying to normalise deposit fees, as it's not something usually experienced with the traditional download client casinos. Newbie players probably won't know any better if the first casino they join imposes such fees, but us old timers know the score.

I would not expect a land casino or games arcade to impose an entrance fee nor an exit fee, nor even a charge for changing money at the kiosk. At worst there is the scourge of fee charging ATMs that want £1.99 for the pleasure of withdrawing a wad to lose in the fruit machines. This is LESS than the fee charged by Rizk as it's £1.99 fixed, even if the withdrawal is £500. A deposit of £500 at Rizk by bank card (as used in ATMs) is 2.5% or £12.50 on £500.

It appears that the land arcades are beginning to get in on the bonus act, particularly Bingo and the main family and seaside arcades. The bonus terms are about 15 years behind that of the online world, free money basically if played right ;-)

My niece is "bonus abusing" the *&%£ out of the new Gala bingo that just opened near her - makes me proud

My usual deposit at another casino is £300 a go. That would mean a £7.50 fee on deposit let alone the fee if I am lucky enough to make a withdrawal. Times that by 2 or 3 deposits per week and you're talking £22.50 a week. Times that by 45 weeks a year and there is no way in the world that I am going to hand over £1,000 to a casino for just playing there.

It is, of course, their choice but they must lose out on quite a large number of players. I just don't understand it, but hey what do I know!

 

[geordiecolin]

^^^^ Good post Weatherman.
What highlights the disparity between one online casino and another is the fact that Casino's thrive without subjecting punters to deposit or withdrawal charges. Unless a casino uses most of those extra charges to offer back to punters in prizes or promotions I see no obvious reason for the levy.
On the flip side I have found the Rizk CS reps to be very helpful. Irene today was very efficient in processing my docs and dealing with my enquiries.

 

[Captain Rizk]

Why is the rep ignoring the comments about the 2.5% fee to deposit via card?

Hi all, we are not ignoring your comments - I can promise you that we take them all onboard and are looking into it. If/when i have anything further on this you will be the first to know.

 

[Nicola]

I have no issues with the 2.5% fee, Rizk provide a good service and ultra fast payouts

Every time I visit Holland Casino, they charge €5.00 just to get in the door!

 

[mac72]

Joined rizk today.In the middle of a DOA session deposited £50 took the welcome bonus offer of £100 so starting balance of £150.Been playing for 10hrs 36-90p bets peaked at £300 troughed at £4 and at the moment back to £150 with £950 wagering left to go! Hope i make a cashout after all this

One thing i will say is i haven't had one disconnection in the whole ten hours.Now anyone who plays DOA knows that is highly commendable,none of this having to reload and set bet , advanced settings etc. Platform seems really smooth and i for one really like the layout.
As for the fees they don't bother me at all (i actually asked if i could deposit by ewallet and pay whatever fee they needed but thats not allowed with the welcome bonus).Does seem slightly odd that they charge on the cards though which you would think the costs are minimal on to them and 0 fee on the ewallets which i'm pretty sure are more expensive for them.
Anyway good experience here i'm enjoying it.

 

[spintee]

I have no issues with the 2.5% fee, Rizk provide a good service and ultra fast payouts

Every time I visit Holland Casino, they charge €5.00 just to get in the door!

I completely understand, I do not mind a small fee and I am a small depositor, But a good service and fast payouts should be the norm and not be charge for such said privilege,

Like interlog said, The fees can add up over time to a considerable amount, 2.5% is pretty high when you take into account the withdraw fee also, Which is another story, A small fee for a withdraw is not a problem, Charge for depo It will turn alot of players away, Somebody depositing £500 and getting charged £12.50 than I think they are going to think twice about pressing that deposit button, You also remember that some country's may even get charged by there card or an exchange fee on top of this.

 

[marsan]

I have no issues with the 2.5% fee, Rizk provide a good service and ultra fast payouts

Every time I visit Holland Casino, they charge €5.00 just to get in the door!

you should try out their "try out package " then

from memory,you pay 35 euro
for that 35 euro you get

free entrance
free drink
free small foodbite
10 euro roulettechips
15 euro chips for tablegames
10 euro slotcredits

so you get the 35 euro back in playcredits + free entrance + free drinl+ free food

just ask for it at entrance

 

[Nicola]

7 minutes on a Saturday night

Rizk has overtaken my personal record time at VideoSlots!

 

[Jono777]

^^ Now THAT is good, in fact amazing!! ^^

Feedback such as that draws my custom, just need some Low Roller friendly deposit matches etc thru my e-mails and they got my regular business!

 

[Jd666]

7 minutes on a Saturday night

Rizk has overtaken my personal record time at VideoSlots!

Hopefully will test withdraw time out myself on Monday. I like to take my time clearing bonuses, usually get 4 or 5 days play if the slots not doing too bad.
Still got over 900 left to turn over with a 550 balance.
Didnt take full bonus, deposited 34 so I had about 100 to play with.
If I manage this then its 3 out of 3 WR,s completed this month

 

[mac72]

All good here too on the withdrawal end, card withdrawal of £350 from welcome bonus of 50+100 (reversed previous withdrawal of 260 and then re withdrew 350) approved and processed within a few hours,did a small ewallet deposit of 25 and withdrew at 65 to test withdrawal time 15mins back in account.Wheel of risk bonuses can really add up- gathered 115 free spins and £5 cash all wager free (just the way it should be) so they get a thumbs up from me Everything working as it should and i'll be back this week to try again.
Rep says future promos for UK players will allow use of ewallets which is great news and if your depositing by ewallet no deposit fee and £2.5 withdrawal fee which isn't an issue for me anyway as i like my withdrawals processed fast and don't mind paying a negligible fee for the service (would gladly pay that to get funds out of my 32red account on a saturday evening)

 

[mac72]

7 minutes on a Saturday night

Rizk has overtaken my personal record time at VideoSlots!

Videoslots record with me is about 20seconds and that was for a 4 figure sum at 3am,was just getting up from computer and email popped in

 

[FavoPlayer]

Videoslots record with me is about 20seconds and that was for a 4 figure sum at 3am,was just getting up from computer and email popped in

Well, Betsson Group (Betsson, Betsafe and so on) have instant withdrawals to e-wallets. When you click on button withdraw, money already in Skrill account within 1 second