- Joined
- Aug 24, 2010
- Location
- Your Happy Place
Well, I know in my "about me" section, I mention that I dislike Rival. But
it wasn't because I wanted to dislike them on purpose... It's simply because
I have failed to find a reputable, trustworthy Rival based casino with on-time payouts, with little or no track records of customers getting screwed up
and down. Truthfully, I just don't think that most Rival based online casinos
have the funding needed to pay players if they won big. Maybe they used to and there are probably some players who have been paid big numbers in the past... But what about now?
The best thing about Rival is the intriguing slots they have and IMO generous
bonus rounds and multiple types of bonus rounds on games like "As The Reels Turn". A lot of they're slots have great music, good graphics and you can get
decent play time when you play them.
Here's an example of some funny Rival business: (ALL IS DOCUMENTED)
I recently went to XXXXX Rival casino off a no deposit bonus chip
being offered. I used it and won through the WR of over $1600.
Max cash out on that chip was $200. So I cashed out and it wouldn't
let me withdraw with my QT account. I contacted customer support and they told me I must make a minimum deposit of $25, which I did.
After two days I get an email saying I must submit my I.D and utility bill, plus sign and date a fax back form. Whatever, I did that. Two days later I
contact customer service and they said they received everything but I
must not block out my expiration date on my I.D. and the date has to be shown on my utility bill, plus I have to actually FAX BACK a signed forum. It's been 5 days since that has been done and the money is still sitting in the withdraw section and still labeled as "processing". This was a test to see how fast they process payments and how hard it is to receive it. Needless to say they failed in my book.
All I'm saying is, does it have to be this hard and painful? Why can't they just process payments within 24 hours? Why can't at least ONE Rival online casino get it right and build their reputation. Build it so that they can gain the trust of the online players and become as big or bigger than MG. Rival has the potential. They just need to go through detox and start new from scratch with a clean slate IMO.
If 3Dice has the capability to appease players with quick and on time payments and FYI, (I NEVER ONCE had to submit jack shit to 3Dice for them to process my withdraw after winning), than why can't a Rival casino do the same? Do they think "Hey, come deposit with us, we'll quickly take your money but god forbid you win because if you do, we will try our hardest to make it the most grueling experience you have ever had doing it. And worst case scenario, we will just ignore you until you fade away". That mentality is B.S.
I REALLY hope a Rival based casino prevails as a savior soon and helps them to become once again a trust worthy place to feel at ease about playing with.
it wasn't because I wanted to dislike them on purpose... It's simply because
I have failed to find a reputable, trustworthy Rival based casino with on-time payouts, with little or no track records of customers getting screwed up
and down. Truthfully, I just don't think that most Rival based online casinos
have the funding needed to pay players if they won big. Maybe they used to and there are probably some players who have been paid big numbers in the past... But what about now?
The best thing about Rival is the intriguing slots they have and IMO generous
bonus rounds and multiple types of bonus rounds on games like "As The Reels Turn". A lot of they're slots have great music, good graphics and you can get
decent play time when you play them.
Here's an example of some funny Rival business: (ALL IS DOCUMENTED)
I recently went to XXXXX Rival casino off a no deposit bonus chip
being offered. I used it and won through the WR of over $1600.
Max cash out on that chip was $200. So I cashed out and it wouldn't
let me withdraw with my QT account. I contacted customer support and they told me I must make a minimum deposit of $25, which I did.
After two days I get an email saying I must submit my I.D and utility bill, plus sign and date a fax back form. Whatever, I did that. Two days later I
contact customer service and they said they received everything but I
must not block out my expiration date on my I.D. and the date has to be shown on my utility bill, plus I have to actually FAX BACK a signed forum. It's been 5 days since that has been done and the money is still sitting in the withdraw section and still labeled as "processing". This was a test to see how fast they process payments and how hard it is to receive it. Needless to say they failed in my book.
All I'm saying is, does it have to be this hard and painful? Why can't they just process payments within 24 hours? Why can't at least ONE Rival online casino get it right and build their reputation. Build it so that they can gain the trust of the online players and become as big or bigger than MG. Rival has the potential. They just need to go through detox and start new from scratch with a clean slate IMO.
If 3Dice has the capability to appease players with quick and on time payments and FYI, (I NEVER ONCE had to submit jack shit to 3Dice for them to process my withdraw after winning), than why can't a Rival casino do the same? Do they think "Hey, come deposit with us, we'll quickly take your money but god forbid you win because if you do, we will try our hardest to make it the most grueling experience you have ever had doing it. And worst case scenario, we will just ignore you until you fade away". That mentality is B.S.
I REALLY hope a Rival based casino prevails as a savior soon and helps them to become once again a trust worthy place to feel at ease about playing with.