- Joined
- Dec 16, 2006
- Location
- wild south
I made a deposit at First Web Casino lately with paysafecard and was able to cash out a little about it. Like at every microgaming casinotheres an option at the banking section to set up your preferred payment method. So did I and chose Neteller.
Yesterday I received a statement from them, my payment will be sent by check. I never requested a check because it is no payment option for me in my country. There are high fees and regulations with foreign checksso it is much trouble with checks.
I have almost lost funds years ago because they have sent a withdrawal into a locked click2pay account because they ignored my wish to be paid into Neteller. So you maybe understand that Im not happy with the whole issue.
I contacted the casino support about this and received no reply. From my point of yiew, this is very poor customer service.
Im posting this now here at Casinomeister with the hope of a response from anyone, because I definitely do not understand why First Web Casino is acting that way.
I never experienced those problems with any other Jackpot Factory Casino or any other microgaming casino.
Yesterday I received a statement from them, my payment will be sent by check. I never requested a check because it is no payment option for me in my country. There are high fees and regulations with foreign checksso it is much trouble with checks.
I have almost lost funds years ago because they have sent a withdrawal into a locked click2pay account because they ignored my wish to be paid into Neteller. So you maybe understand that Im not happy with the whole issue.
I contacted the casino support about this and received no reply. From my point of yiew, this is very poor customer service.
Im posting this now here at Casinomeister with the hope of a response from anyone, because I definitely do not understand why First Web Casino is acting that way.
I never experienced those problems with any other Jackpot Factory Casino or any other microgaming casino.