- Joined
- Feb 2, 2012
- Location
- United States
At Drake casino, they had this 200% deposit bonus offer for ALL customers during Easter weekend. Unfortunately, I don't get their newsletter, so i didn't know about it, and I was out of town on Friday and Saturday, and didn't get home until Sunday evening. However, I had deposited around 400 hundred dollars on Thursday night (the 28th) and the same amount on monday morning (the 1st), 200 dollars once and 100 dollars twice each day. (BTW: I absolutely would have deposited on Sunday night when I got back from the Easter festivities, but no one was available in chat to get the name of who to send my money transfer to, so I had to wait until the next morning to send my deposit. I wouldn't even be bitching about this, but i since learned about this weekend bonus offer and am SO ANNOYED because I am a LONG TIME, very loyal customer to Drake casino, and they refuse to give me the bonus retroactively, regardless of my prolific deposit history and longstanding withdrawal allergy. Instead they're taking the stand of "we would have given you the bonus if you'd contacted us within 48 hours, but you're SOL at this point! Sorry!"
Now, the only reason I found out about the bonus at all is because there was a deposit I'd made which showed up on my bank statement but was not showing up in my account statement in the casino, and I was looking thru the terms and conditions to find out what happens in that situation and I came across the newsletter page and saw the bonus specials for that approximate date. I was shocked, because this was such an amazingly rare bonus offer for a legitimate (non-RTG) casino like Drake. It's unheard of, I've literally NEVER heard of them giving 200% bonus before, except when you open your account; it's a big deal. So, I think that if they were giving it out to everyone just once every 6 months then they should give it out, period, and if they admit that you deserve to receive $25 spins of some slot game, then you deserve to receive the bonus itself. And it's not like I'm a once in a while player who hustles them for bonuses all the time. I've literally deposited THOUSANDS of dollars this month alone. But instead, Sean, the manager tells me he'll give me 25 spins of a slot game. Which I won $9 on. Then, strangely I magically received 25 additional spins and won 10.50! "Oh, yay, $20.00 bonus instead of the $300 i should have received!? That's totally cool. Yep, I feel just terrific about the way I have been treated by Drake casino right now! (said no one, ever, in the history of mankind)
Now, the only reason I found out about the bonus at all is because there was a deposit I'd made which showed up on my bank statement but was not showing up in my account statement in the casino, and I was looking thru the terms and conditions to find out what happens in that situation and I came across the newsletter page and saw the bonus specials for that approximate date. I was shocked, because this was such an amazingly rare bonus offer for a legitimate (non-RTG) casino like Drake. It's unheard of, I've literally NEVER heard of them giving 200% bonus before, except when you open your account; it's a big deal. So, I think that if they were giving it out to everyone just once every 6 months then they should give it out, period, and if they admit that you deserve to receive $25 spins of some slot game, then you deserve to receive the bonus itself. And it's not like I'm a once in a while player who hustles them for bonuses all the time. I've literally deposited THOUSANDS of dollars this month alone. But instead, Sean, the manager tells me he'll give me 25 spins of a slot game. Which I won $9 on. Then, strangely I magically received 25 additional spins and won 10.50! "Oh, yay, $20.00 bonus instead of the $300 i should have received!? That's totally cool. Yep, I feel just terrific about the way I have been treated by Drake casino right now! (said no one, ever, in the history of mankind)