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RedBet transaction History

Discussion in 'Online Casinos' started by Deeplay, Mar 25, 2015.

    Mar 25, 2015
  1. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Hi does anyone else have issues with checking transaction history on Red Bet ?

    Every time I have tried I get the below error ... tried in both Chrome and FireFox same thing!

    We are working on our servers at the moment, which may result in the page being inaccessible for a few minutes.

    We apologize for any inconvenience.

    The website administrators have been informed of this error but feel free to contact us at This email is not visible to you..

    – Redbet
     
  2. Mar 25, 2015
  3. suomikala87

    suomikala87 Senior Member PABnoaccred webmeister

    Occupation:
    recycle
    Location:
    Northern Countries
    I had the same error during a period of months when I checked (or tried to check) my transactions so the problem is nothing new. It's a shame they don't seem to get it fixed.
     
  4. Mar 25, 2015
  5. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    I've also been having this problem, for months now.
    Support has confirmed the issue, and they are working on it. They were very helpful in pulling my transactions manually though.

    Freddy
     
  6. Mar 25, 2015
  7. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    They've had this problem for about a year by my reckoning :mad:

    I thought they fixed this towards the end of 2014 though - but it looks like it's gone back to how it was again.
    Totally ridiculous!

    KK
     
  8. Mar 25, 2015
  9. MariusManager

    MariusManager Official Rep for <a href="http://www.casinomeister

    Occupation:
    Senior affiliate manager at Bonnier Gaming
    Location:
    Malta
    Redbet transaction histroy section

    Hi Guys,

    Hope you are well! I would like to shed some light on the Redbet transaction History section.
    Apologize for any inconvenience caused, we had some problems before but now that bug has been fixed. Please let us know if you will experience this error in future and we will fix it right away.

    Thanks for understanding,

    Marius
     
    3 people like this.
  10. Mar 25, 2015
  11. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    I can confirm its working again my end. But not first time had this. Anyway seems to be fixed and I can see how much I lost last night :mad::cool:
     
  12. Apr 15, 2015
  13. Mezz2408

    Mezz2408 Dormant account

    Occupation:
    longterm planner
    Location:
    Netherlands
    Also at Whitebet now the same message since yesterday

    Good evening and hello,

    I get this exact same message since yesterday at Whitebet.com . There is no way I can reach my account page. Live support mentioned that more people have the same problem and that IT is working on it, but it is taking already quite long.

    Apparantly the Casino Blue, Poker and Sports pages are working, but the account and Casino white pages are not, no matter what browser you use etc.

    Tried to withdraw my money through live support, but they told me they could not do that manually on their end. Quite annoying.

    Regards.
     
  14. Apr 15, 2015
  15. Fjellsame

    Fjellsame Experienced Member MM

    Occupation:
    Security
    Location:
    Norway
    Have had the same problem for months now. But after i read this tread, i wanted to see if Transaction History was working. And yes, looks like its up and running. :thumbsup:

    Only issue i experience is very long loading time on the site.
     
  16. Apr 15, 2015
  17. thebigs

    thebigs Senior Member

    Occupation:
    part time argos slave lol
    Location:
    roscommon ireland
    Never had to check my transaction history at Redbet.Simple reason my deposits with them never last longer than about 20 mins.
    I am sure we all have an unlucky casino and sadly this one is mine.
     
  18. Apr 16, 2015
  19. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    well this is what i have been seeing for 12 hours ? i can log on and access front page but my account and deposit page, then this pops up.
    was going to deposit there today but guess that have to wait until tomorrow i hope :)
     

    Attached Files:

  20. Apr 16, 2015
  21. Mozaik

    Mozaik Experienced Member webby

    Occupation:
    Student
    Location:
    Holland
    I'm experiencing the same problem on Redbet for exactly the same time. Nothing I can do expect access Casino Red, Sportsbetting and Live Casino.
    Can't access My Account section to withdraw anything. Rather annoying, never had this happen before.

    Hopefully they can solve it sooner or later, because I'm assuming everyone is having the same difficulties today?
     
  22. Apr 16, 2015
  23. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    I haven't been able to check my transaction history since Andy left!!!! no bullsXXX :mad: I think he took my transactions with him :p
     
  24. Apr 16, 2015
  25. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Obviously Redbet is also under a DDOS attack so it is very slow if it works at all, and have been like that for the last few days.
     
    1 person likes this.
  26. Apr 16, 2015
  27. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    The transaction history works perfectly for me? What are you guys trying to see?

    Nate
     
    1 person likes this.
  28. Apr 16, 2015
  29. MariusManager

    MariusManager Official Rep for <a href="http://www.casinomeister

    Occupation:
    Senior affiliate manager at Bonnier Gaming
    Location:
    Malta
    Redbet New Transaction section

    Hi Guys,

    Happy Belated Easter!

    Kindly note that we investigated and the Transaction section history works absolutely fine with a new Redbet design and layout. Please do not hesitate to PM me if you will experience this error in future and we will fix it right away.

    Thanks for your help.

    Marius
     
    1 person likes this.
  30. Apr 16, 2015
  31. Mezz2408

    Mezz2408 Dormant account

    Occupation:
    longterm planner
    Location:
    Netherlands
    Hi Marius, I was not talking about Redbet, but about Whitebet.com and since Whitebet is owned by RedBet Ltd and I found this thread about exactly the same error message, I replied to this thread.

    Now, 2 days later, it still is not working. Sports is slow, Poker is good, Casino Blue is good, but account and Casino White can not be opened, leading to that error message about working on servers etc.

    I can not withdraw, I can not play the Casino White games. It just is a mess since a couple days. Annoying. I understand technical problems are always possible, but for that to take more than 48 hours now on specific pages and most important pages like account is just not done.

    So that is why I asked if more people experienced this problem at Whitebet.com. I tried RedBet and that site is working just fine.
     
  32. Apr 16, 2015
  33. MariusManager

    MariusManager Official Rep for <a href="http://www.casinomeister

    Occupation:
    Senior affiliate manager at Bonnier Gaming
    Location:
    Malta
    Hi my friend,

    Apologies for not coming back to you sooner, bit busy and I can assure you that we treat every case with it's due urgency.

    Most probably your problem is related to DDoS attacks we experienced recently. Last week we received an email from a group of hackers threatening to disrupt our services with a DDoS attack should a ransom payment not be made. Our experienced technical team worked hard on preventative measures to counter further attacks with minimal possible downtime.

    Unfortunately we have had some problems with our mail server during those days, this issue was related to the DDos attacks we experienced and I can inform you than now has been solved. Also there may be a possibility of intermittent outages across our services during that time so we would like to apologize for any inconvenience caused.

    Thank you for your understanding.

    Have a lovely evening!

    Thanks and kind regards

    Marius
     
  34. Apr 17, 2015
  35. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    still having this prob here darn
     
  36. Apr 17, 2015
  37. MariusManager

    MariusManager Official Rep for <a href="http://www.casinomeister

    Occupation:
    Senior affiliate manager at Bonnier Gaming
    Location:
    Malta
    Hi my friend,

    Sorry to hear of your difficulties. Kindly note that we investigated and the "Transaction section history" works absolutely fine with a new Redbet design and layout.

    I will be most grateful if you could PM me the following:

    • Can you kindly tell us which browser and the version number?
    • Are you on Mac, Linux or PC user ?
    • Have you tried another browser on the same machine?
    • I assume you've tried to reload the page, yes?

    Hopefully some of this will help us narrow your issue down a bit.

    Thanks, Marius
     

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