Baptism by Fire Redbet Casino

[tanga]

Just a quick question anyone else have extreme lag on casino blue in the evening? its been for few weeks now, Casino Red is ok its just Blue
its almost unplayable its so slow, once you hit spin the reels spin for 8-10 sec before they come to stop ?

Same with me with Casino Blue, so much slower.

 

[dionysus]

got a nice match deposit bonus from redbet today for my birthday...sadly, no money to dep lol

 

[PCJACKPOT2008]

Just a quick question anyone else have extreme lag on casino blue in the evening? its been for few weeks now, Casino Red is ok its just Blue
its almost unplayable its so slow, once you hit spin the reels spin for 8-10 sec before they come to stop ?

Same for me. I asked support about it but they said it worked fine so I updated every software, reset modem etc. Still runs incredibly slow.

Also, when a win is about to hit the spin takes a few seconds longer. Reminds me of when you could tell when you would hit something big on Netent. That "glitch" is gone now.

 

[The Viking]

Yeah i tried everything as well, but since more folks are having probs looks like the prob is on Redbets site ?

 

[Redbet-Andy]

Thanks for the info, sorry about this.
I thought Microgaming had fixed these issues with a recent update. I'm onto them now.

Andy

 

[Seventh777]

Played earlier today and np`s whatsoever , since i've had my new PC I haven't experienced any problems with MGS at all, also got my 1st ever wild on each reel DoA hit, will post the screenie later.

Great calender bonus today also 100% deposit bonus .

 

[tanga]

Played earlier today and np`s whatsoever , since i've had my new PC I haven't experienced any problems with MGS at all, also got my 1st ever wild on each reel DoA hit, will post the screenie later.

Great calender bonus today also 100% deposit bonus .

That's my late night gamble sorted for tonight, bring it on.

 

[Mouche12]

Thanks for the info, sorry about this.
I thought Microgaming had fixed these issues with a recent update. I'm onto them now.

Andy

The same problem occurs when playing games other than MG in the Blue section of the casino.

Anyway, I am not complaining since I cashed out nicely today - so you're no.1 in my book now!

 

[Mouche12]

I have another comment to make about which I sent Andy already a PM earlier this afternoon.

My first withdrawal of € 700 early in the morning was processed very quickly. Right after I had made my first withdrawal I sent a copy of my passport and utility bill to support at 4.44 am, which was forwarded to Redbet's ID dept.

My second withdrawal of € 1900 at 11.02 am, however, is still pending (tempting me to reverse ) because they emailed me that I should send proof of address in view of the sizeable amount (of course), hence disregarding the fact that I had already sent a utility bill, which clearly states my home address. It is the very same bill I've used for verification at Maxino and 32Red (to name a few) without any problems.

So, I sent both my passport and utility bill again at 13:12 pm, but I've only received an email confirming receipt and the message that they will get back to me shortly. It's 4.34 pm now, and my withdrawal is still pending.

This leads me to think that there are some sloppy people working at the security dept. who have overlooked the 2nd attachment to my 1st email - the utility bill - or that it is perhaps a stalling technique. The latter doesn't make any sense since the first € 700 withdrawal was processed very quickly, around 9 am.

I don't like it when people at security depts. overlook attachments.

Update: received a reply at 16:52

Hello again,

Thank you for your email.
The reason why your copy of your bill wasn't good enough is that it doesn't show your full name.
However we have now released the withdrawal requested on your account, but please note that we might request a new "proof of address" for larger withdrawals.

Have a nice day!
Best regards,
Maria

Redbet Security Department
id@redbet.com


Their first email does not mention anything about the utility bill being unacceptable due to an "incomplete" name (initials + surname). It suggests that they had not received any proof of address from me. Poor communication. Also, I don't understand their line of reasoning. My passport lists my first names in full and it matches the initials of my name on the utility bill. As mentioned above, my utility bill is perfectly acceptable to other casinos. Bills or any documents from Dutch authorities that I might be required to submit in the event of future larger withdrawals always state my initials + surname, never my full first names, unless it's a birth certificate or passport and they have a copy of the latter. What is this?? I will wait for Andy's reply.

 

[aceking123]

hi is anyone geeting realy realy bad lag on the blue casino side of things i can play netent which flows great , but micro gaming lags to hell >?

 

[Redbet-Andy]

hi is anyone geeting realy realy bad lag on the blue casino side of things i can play netent which flows great , but micro gaming lags to hell >?

Me!
Sorry, I raised it again with Microgaming on Thursday and gave them logins etc.
It happens quite a lot to me on MG Flash casinos recently and ours is especially poor.
Waiting for a response...
Andy

 

[ChopleyIOM]

Me!
Sorry, I raised it again with Microgaming on Thursday and gave them logins etc.
It happens quite a lot to me on MG Flash casinos recently and ours is especially poor.
Waiting for a response...
Andy

I've found 32Red's Flash Casino to be unplayably bad.

If I switch to the Viper client it's perfect, well, as perfect as the Viper client will ever be

 

[Seventh777]

That's my late night gamble sorted for tonight, bring it on.

I done very well with that and my withdrawal was through in minutes, bar SUB`s 100% deposit bonuses at NetEnt based casino`s are rarer than rocking horse shit .

 

[Seventh777]

I've found 32Red's Flash Casino to be unplayably bad.

If I switch to the Viper client it's perfect, well, as perfect as the Viper client will ever be

I get constant error 2`s from some sites using the quickfire package, certain times of the day MGS games are unplayable for me at Nordic/Maxino, Ben has tirelessly tried to remedy this with MGS IT guys, but we all know how piss poor MGS are when it comes to fixing glitches .

 

[Jasminebed]

I decided to take advantage of the match too. I still had 3 cents in my account, it warned me a bonus was active. So off I went and played my 3 cents. Still seemed to think I had a bonus pending, contacted Live Chat. Niklas (sp?) was both friendly and helpful, and was able to manually add it lickety split.

I haven't needed them often, but support has been pretty good here, cashouts fast and quite a few small perks.

I hope they are added to the accredited list soon.

 

[Seventh777]

I decided to take advantage of the match too. I still had 3 cents in my account, it warned me a bonus was active. So off I went and played my 3 cents. Still seemed to think I had a bonus pending, contacted Live Chat. Niklas (sp?) was both friendly and helpful, and was able to manually add it lickety split.

I haven't needed them often, but support has been pretty good here, cashouts fast and quite a few small perks.

I hope they are added to the accredited list soon.

Agreed, Andy is to much of a man's man to have his name written in pink .

 

[Jasminebed]

Real men are secure enough to wear pink.

 

[Redbet-Andy]

Real men are secure enough to wear pink.

Only my underwear!

 

[Seventh777]

Real men are secure enough to wear pink.

I had a pink shirt once .

 

[Seventh777]

Only my underwear!

Who doesn't wear pink underwear , I remember a few years ago I had an array of women's underwear I used to wear - After an ex found a thong and stockings on the bedroom floor and growled "Who the hell do these belong to?", and I replied "Me" .

 

[Tirilej]

Who doesn't wear pink underwear , I remember a few years ago I had an array of women's underwear I used to wear - After an ex found a thong and stockings on the bedroom floor and growled "Who the hell do these belong to?", and I replied "Me" .

Nothing you say surprise me any longer

..boys will be boys..

 

[Redbet-Andy]

Who doesn't wear pink underwear , I remember a few years ago I had an array of women's underwear I used to wear - After an ex found a thong and stockings on the bedroom floor and growled "Who the hell do these belong to?", and I replied "Me" .

My ex tried the same with me once.
I still can't figure out how a woman who wore a size 12 dress could be comfortable in 38 inch waist Y Fronts.

 

[Seventh777]

My ex tried the same with me once.
I still can't figure out how a woman who wore a size 12 dress could be comfortable in 38 inch waist Y Fronts.

PMSL, reminds me of my ex, every year on holiday she got pregnant, so in the end I decided to take her with me, I also remember asking why she didn't let me know when she was nearing her climax, her answer - "Because you're never there" .

 

[The Viking]

Was really bad tonight, not only Redbet, but Nordicbet was worse just horrible, i timed it was up to 15sec for a spin
on a brighter note though managed a Withdraw from Redbet, paid in 10 min from the time i withdrew class act

Me!
Sorry, I raised it again with Microgaming on Thursday and gave them logins etc.
It happens quite a lot to me on MG Flash casinos recently and ours is especially poor.
Waiting for a response...
Andy

 

[Balthazar]

Well I just had my first run at Redbet (also my first NetEnt session with real money). It was fun, even though I never even came close to win anything. I'm having a horrible gambling week overall. At least I got some playtime while betting very low, unlike my previous 32red session.

I also had the most frustrating bonus round ever: I was running low on funds and finally hit the Jack and the Beanstalk free spins, I reached the last level with a few spins left and didn't get anything and won a total of 5x stake.

On a side note, how is this even possible: