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Question Question about 32Red

Discussion in 'Online Casinos' started by daenyboi, Dec 12, 2014.

    Dec 12, 2014
  1. daenyboi

    daenyboi Non-Gambler

    Occupation:
    Painter
    Location:
    Sweden
    Hello people at casinomeister and/or casino rep from 32Red:)


    I have a question for y´all.


    I once played Online Poker at 32Red i remember it was when i was 18 years old so must be over 7-8 years ago.

    I never used or played casino back then, and what i wonder is, as i am very interested in starting to play at 32Red since it looks like the top casino and most accredited here, can i play there with another account /if i were to make one?


    Since i dont remember, phone number, email used or nothing at all from that long ago.

    I mean, i dont want it to be a problem in the future for winnings and stuff like that.
     
  2. Dec 12, 2014
  3. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi!

    If you contact live chat they will be able to locate your account from your name and date of birth. No need to open a new account. :)

    Good luck and welcome back.

    Regards
    Mark
     
    1 person likes this.
  4. Dec 12, 2014
  5. daenyboi

    daenyboi Non-Gambler

    Occupation:
    Painter
    Location:
    Sweden
    I done this with other casino sites, they start to ask for phone number, latest deposit method used etc.. And there i fail.

    Cuz i dont think anyone remember that ol stuff.
     
  6. Dec 12, 2014
  7. gagamel

    gagamel Professional smurf hunter MM

    Occupation:
    Care Manager
    Location:
    Switzerland
    As Mark stated:

    Name and date of birth.

    I don`t play 32red much but I know that you can trust them at any time.

    Cheers
     
  8. Dec 12, 2014
  9. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    If you can remember your name and date of birth I'm confident our guys will be able to help. :)
     
    2 people like this.
  10. Dec 12, 2014
  11. daenyboi

    daenyboi Non-Gambler

    Occupation:
    Painter
    Location:
    Sweden
    Well, they helped me so i have account now, but my other problem is that i cant even ask for lost password, nothing happens pressing next, i dunno if internet explorer is within the casino software but osmething is wrong, just my luck.
     
  12. Dec 12, 2014
  13. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Support will also help with this. That's what they are there for.
     
  14. Dec 12, 2014
  15. daenyboi

    daenyboi Non-Gambler

    Occupation:
    Painter
    Location:
    Sweden
    Yepp, finally managed to do the lost password thing, now i got the 150 error code for temporarily locked due to many failed attempt, patiently waiting for live chat again now^^:D

    Thanks for the help, hopefully im on playing some immortal romance pretty soon=)
     

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