Casino Complaint Putting this one before the players!

WyldGirl

Banned User
Joined
May 12, 2009
Location
California
First let me say if I have put this in the wrong place I apologise. Second if it is too long that could not be helped as all the facts were needed!!

Ok I recently had an issue with Casino US Group and it is still unresolved. So I decided to put all the fact in front of other players.
You - the Players - get to determine if
the Casino is in the right and I will drop the matter
or
I am seeing it very clearly , I am in the right and should take further action until this matter is resolved.

Better grab a BIG cup of coffee as this is going to be a long one! But all the facts are before you!

All RED TEXT is my added comments
=======
On 8/15 I made a $35 deposit to my VCFN++++++ account with the Vegas Partner Lounge group. I was given a 100% match bonus. I began playing Summer Holiday and apx every 10 pulls the game would spin w/o stopping and I would have to log out of the casino in order to get it to stop. After a few times of this happening I contacted support.
This is the chat.
==============
Helen: Welcome to the support desk. How may I assist you?
Tina: Hi Helen
Helen: Hello Tina, how are you today?
Tina: First let me ask that if I am talking to you on chat then I am obviously hooked to the net right?
I am good and you
Helen: I am ok Tina, you should be hooked on to the net to speak to me.
Tina: ok I am playing in my VCFN+++++++++ I funded $35 and got a match bonus
I am playing summer holiday and it keeps just spinning till I log out and back in I have let it keep spinning so you can see and it has been spinning for apx 2 min now
Helen: Thank you for your patience, I will be with you shortly.
Tina: problem is when I log out and back in each time I am minus the $1
Helen: May you please confirm your physical address as well as your telephone number?
Tina: (I provided the info)
Helen: One moment while I review your account please.
Tina: ok - I still have it spinning!
Helen: Please can you take a screen shot, please e-mail the screen shot to [email protected].
Tina: ok but left it spinning so that you could see it is not due to my internet connection as I am talking to you just fine
Helen: We will need to send this error to our service provider and query what the issues are with the game.
Tina: I keep getting replied that it is my net connection
Helen: We will need you to take a screen shot so that we can log a call to our service provider so that we can assist you accordingly.
Tina: can you note for me the time we began that chat so that they will see from the screenshot the time it kept spinning - hello?
Helen: Yes I can do that for you.
Tina: can you tell me so that the time is also showing in the screen shot want them to be clear it IS NOT my connection lol
Helen: I can only do that when we receive the screen shot.
Tina: ok u aren’t understanding I am asking you what time or how long have we been on chat? ie what time did I pop up
Helen: Our chat started at 07:38 am and it is now 07:50am
Tina: ok hold 1 min while I do this ss
Helen: Ok.
Tina: done I set the chat in the middle of the screen of game spinning while I did the ss
Helen: Ok once we receive it we will log the call and we will get back to as soon as possible.
Tina: I will now send it

These are the 2 screenshots I sent to them on 8/15 at 11:39 PM.

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==============
This is the reply I got on 8/16 at 1:10 AM

Dear Tina, VCFNXXXXXXXX
Thank you for contacting us at The Casino US,
Our technical team asked if you could follow the following steps:
Firstly: Uninstall the Casino Viper software using the ADD/REMOVE feature in the Control Panel.
Then, If he has Windows XP or Windows 2000:
1. Open My Computer, Select 'Tools' and then 'Folder options'
2. Click on the 'View' tab.
3. Select the 'Show hidden files and folders' radio button, and click 'Apply'.
4. Browse to 'C:\Documents and Settings\All Users\Application Data\Bob' and delete all files/folders found in this folder.
OR
If he has MS Vista: (NB: must be administrator to do this)
1. Click 'Start' and select 'Control Panel'
2. Double-Click 'Folder options'
3. Click on the 'View' tab.
4. Select the 'Show hidden files and folders' radio button, and click 'Apply'.
5. Right click on your desktop and select 'Personalize'
6. Click 'Change Desktop Icons' in the left hand sidebar.
7. Check the 'Computer' checkbox if it is not already checked, click 'Apply' and then 'Ok'
8. Open 'Computer' and browse to 'C:\Users\All Users\MGS'
9. Delete all files/folders found in this folder.
After the above has been completed, do the ffg:
- delete all cookies and old internet files
- close all programs
- disable firewall
- disable all spyware
- disable antivirus
- disable popup blockers and anything else that would possibly hinder the connection
- Ensure that ports 1970 to 2002 are open
Also ensure that you have updated:
- Version of Windows
- DirectX
- Macromedia Flash
If you have any further queries please do not hesitate to contact us.
Regards, Maya

I had already completely removed all micro and micro types from my pc and re-downloaded.

==============

I sent to them this reply on 8/15 at 11:39 PM.

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I have again attached the screenshots along with a copy of transaction history( see below for this)!
I deposited $35 and got a $35 match bonus and after the game locking and booting me out 4 times
I switched games but No matter what game I switched to it just continued to eat the deposit and bonus.
And then I get a message telling me to do a bunch of stuff to remove the files of the casino from my pc and after that to
delete all cookies and old internet files - close all programs - disable firewall - disable all spyware - disable antivirus - disable popup blockers and anything else that would possibly hinder the connection
Yeah sure I am going to leave my pc open to whatever attack is coming! The whole reason behind my sending the screenshot showing I was on chat with your support was to show this problem is not my connection or pc it is something going on in the software as I have continued to have this problem since the switch with this “New System. Yet all I keep getting from the casino is it is on my end. Funny I don’t have this problem with my all slots – rich reels – or casino share!
And I have been funding my accounts with you regularly since the switch yet I have heard nothing in the way of any compensation for the problem!
Tina

THE FIRST ROW OF MONEY IS ANOUNT WAGERED THE SECOND ROW IS THE PAYOUT

5 View 2010/08/16 5:12:03.93 AM Summer Holiday $1.00 $0.00
6 View 2010/08/16 5:12:10.37 AM Summer Holiday $1.00 $0.00
7 View 2010/08/16 5:12:14.82 AM Summer Holiday $1.00 $0.00
8 View 2010/08/16 5:12:19.17 AM Summer Holiday $1.00 $0.04
9 View 2010/08/16 5:12:24.60 AM Summer Holiday $1.00 $1.00
10 View 2010/08/16 5:12:31.90 AM Summer Holiday $1.00 $0.00
11 View 2010/08/16 5:12:40.40 AM Summer Holiday $1.00 $0.06
12 View 2010/08/16 5:12:46.84 AM Summer Holiday $1.00 $1.00
13 View 2010/08/16 5:12:55.93 AM Summer Holiday $1.00 $0.00
14 View 2010/08/16 5:13:02.41 AM Summer Holiday $1.00 $0.00
15 View 2010/08/16 5:13:08.73 AM Summer Holiday $1.00 $0.00
16 View 2010/08/16 5:13:17.74 AM Summer Holiday $1.00 $1.00

<<<<<<<<< took 5 min to get back in casino to play

17 View 2010/08/16 5:18:26.59 AM Summer Holiday $1.00 $0.00
18 View 2010/08/16 5:18:34.99 AM Summer Holiday $1.00 $1.00
19 View 2010/08/16 5:18:47.32 AM Summer Holiday $1.00 $0.00
20 View 2010/08/16 5:18:52.11 AM Summer Holiday $1.00 $0.90
21 View 2010/08/16 5:18:59.92 AM Summer Holiday $1.00 $0.30
22 View 2010/08/16 5:19:05.79 AM Summer Holiday $1.00 $0.00
23 View 2010/08/16 5:19:12.93 AM Summer Holiday $1.00 $0.00
24 View 2010/08/16 5:19:17.89 AM Summer Holiday $1.00 $0.00
25 View 2010/08/16 5:19:22.91 AM Summer Holiday $1.00 $0.24
26 View 2010/08/16 5:19:27.94 AM Summer Holiday $1.00 $0.00
27 View 2010/08/16 5:19:36.40 AM Summer Holiday $1.00 $0.00
28 View 2010/08/16 5:19:43.48 AM Summer Holiday $1.00 $0.00

<<<<<<<<<< took 11 min to get back in casino to play


29 View 2010/08/16 5:30:43.28 AM Summer Holiday $1.00 $0.20
30 View 2010/08/16 5:30:51.43 AM Summer Holiday $1.00 $0.00
31 View 2010/08/16 5:30:56.28 AM Summer Holiday $1.00 $0.58
32 View 2010/08/16 5:31:03.20 AM Summer Holiday $1.00 $1.00
33 View 2010/08/16 5:31:11.23 AM Summer Holiday $1.00 $0.30
34 View 2010/08/16 5:31:17.22 AM Summer Holiday $1.00 $0.00
35 View 2010/08/16 5:31:23.68 AM Summer Holiday $1.00 $1.00

<<<<<<<<<< took 26 min to get back in casino to play


36 View 2010/08/16 5:57:37.48 AM Avalon $0.20 $0.15
37 View 2010/08/16 5:57:37.48 AM Avalon $0.20 $0.00
38 View 2010/08/16 5:57:46.12 AM Avalon $0.20 $0.10
39 View 2010/08/16 5:57:46.12 AM Avalon $0.20 $0.00
40 View 2010/08/16 5:57:50.44 AM Avalon $0.20 $0.00
41 View 2010/08/16 5:57:55.02 AM Avalon $0.20 $0.00
42 View 2010/08/16 5:57:59.08 AM Avalon $0.20 $0.00
43 View 2010/08/16 5:58:03.82 AM Avalon $0.20 $0.00
44 View 2010/08/16 5:58:07.66 AM Avalon $0.20 $0.00
45 View 2010/08/16 5:58:12.10 AM Avalon $0.20 $0.00
46 View 2010/08/16 5:58:20.80 AM Avalon $0.20 $0.15
47 View 2010/08/16 5:58:20.80 AM Avalon $0.20 $0.00
48 View 2010/08/16 5:58:29.68 AM Avalon $0.20 $0.10
49 View 2010/08/16 5:58:29.68 AM Avalon $0.20 $0.00
50 View 2010/08/16 5:58:38.44 AM Avalon $0.20 $0.70
51 View 2010/08/16 5:58:38.45 AM Avalon $0.20 $0.00
52 View 2010/08/16 5:58:42.68 AM Avalon $0.20 $0.00
53 View 2010/08/16 5:58:50.59 AM Avalon $0.20 $0.15
54 View 2010/08/16 5:58:50.60 AM Avalon $0.20 $0.00
55 View 2010/08/16 5:58:56.52 AM Avalon $0.20 $0.00
56 View 2010/08/16 5:59:00.49 AM Avalon $0.20 $0.00
57 View 2010/08/16 5:59:04.76 AM Avalon $0.20 $0.00
58 View 2010/08/16 5:59:09.09 AM Avalon $0.20 $0.00
59 View 2010/08/16 5:59:12.95 AM Avalon $0.20 $0.00
60 View 2010/08/16 5:59:17.11 AM Avalon $0.20 $0.00
61 View 2010/08/16 5:59:25.66 AM Avalon $0.20 $0.15
62 View 2010/08/16 5:59:29.69 AM Avalon $0.20 $0.60
63 View 2010/08/16 5:59:29.69 AM Avalon $0.20 $0.00
64 View 2010/08/16 5:59:33.99 AM Avalon $0.20 $0.00
65 View 2010/08/16 5:59:37.89 AM Avalon $0.20 $0.00
66 View 2010/08/16 5:59:41.97 AM Avalon $0.20 $0.00
67 View 2010/08/16 5:59:49.89 AM Avalon $0.20 $0.15
68 View 2010/08/16 5:59:56.90 AM Avalon $0.20 $0.35
69 View 2010/08/16 6:00:01.17 AM Avalon $0.20 $0.40
70 View 2010/08/16 6:00:01.18 AM Avalon $0.20 $0.00
71 View 2010/08/16 6:00:08.06 AM Avalon $0.20 $0.00
72 View 2010/08/16 6:00:17.41 AM Avalon $0.20 $0.20
73 View 2010/08/16 6:00:21.82 AM Avalon $0.20 $0.05
74 View 2010/08/16 6:00:21.82 AM Avalon $0.20 $0.00
75 View 2010/08/16 6:00:41.99 AM Avalon $0.20 $0.00
76 View 2010/08/16 6:00:48.27 AM Avalon $0.20 $0.00
77 View 2010/08/16 6:00:53.67 AM Avalon $0.20 $0.00
78 View 2010/08/16 6:01:04.73 AM Avalon $0.20 $0.05
79 View 2010/08/16 6:01:04.74 AM Avalon $0.20 $0.00
80 View 2010/08/16 6:01:08.21 AM Avalon $0.20 $0.00
81 View 2010/08/16 6:01:52.05 AM Avalon $0.20 $0.40
82 View 2010/08/16 6:01:52.05 AM Avalon $0.20 $0.00
83 View 2010/08/16 6:01:56.28 AM Avalon $0.20 $0.00
84 View 2010/08/16 6:02:05.79 AM Avalon $0.20 $0.25
85 View 2010/08/16 6:02:05.80 AM Avalon $0.20 $0.00
86 View 2010/08/16 6:02:10.70 AM Avalon $0.20 $0.00
87 View 2010/08/16 6:02:20.32 AM Avalon $0.20 $0.05
88 View 2010/08/16 6:02:20.32 AM Avalon $0.20 $0.00
89 View 2010/08/16 6:02:41.16 AM Avalon $0.20 $0.00
90 View 2010/08/16 6:02:48.95 AM Avalon $0.20 $0.40
91 View 2010/08/16 6:02:53.63 AM Avalon $0.20 $0.10
92 View 2010/08/16 6:02:53.63 AM Avalon $0.20 $0.00
93 View 2010/08/16 6:02:57.95 AM Avalon $0.20 $0.00
94 View 2010/08/16 6:03:18.31 AM Avalon $0.20 $0.10
95 View 2010/08/16 6:03:22.89 AM Avalon $0.20 $0.05
96 View 2010/08/16 6:03:22.91 AM Avalon $0.20 $0.00
97 View 2010/08/16 6:03:27.26 AM Avalon $0.20 $0.00
98 View 2010/08/16 6:03:42.48 AM Avalon $0.20 $0.00
99 View 2010/08/16 6:04:21.86 AM Avalon $0.20 $0.05
100 View 2010/08/16 6:04:30.49 AM Avalon $0.20 $0.40
101 View 2010/08/16 6:04:36.12 AM Avalon $0.20 $0.15
102 View 2010/08/16 6:04:36.12 AM Avalon $0.20 $0.00
103 View 2010/08/16 6:04:56.24 AM Avalon $0.20 $0.15
104 View 2010/08/16 6:05:00.64 AM Avalon $0.20 $0.15
105 View 2010/08/16 6:05:00.64 AM Avalon $0.20 $0.00
106 View 2010/08/16 6:05:50.95 AM Avalon $0.20 $0.10
107 View 2010/08/16 6:05:50.96 AM Avalon $0.20 $0.00
108 View 2010/08/16 6:05:54.42 AM Avalon $0.20 $0.00
109 View 2010/08/16 6:05:58.75 AM Avalon $0.20 $0.00
110 View 2010/08/16 6:06:10.45 AM Avalon $0.20 $0.40
111 View 2010/08/16 6:06:10.46 AM Avalon $0.20 $0.00
112 View 2010/08/16 6:06:15.49 AM Avalon $0.20 $0.00
113 View 2010/08/16 6:06:19.69 AM Avalon $0.20 $0.00
114 View 2010/08/16 6:06:23.89 AM Avalon $0.20 $0.00
115 View 2010/08/16 6:06:28.42 AM Avalon $0.20 $0.00
116 View 2010/08/16 6:06:32.26 AM Avalon $0.20 $0.00
117 View 2010/08/16 6:06:42.00 AM Avalon $0.20 $0.65
118 View 2010/08/16 6:06:42.00 AM Avalon $0.20 $0.00
119 View 2010/08/16 6:06:50.26 AM Avalon $0.20 $0.25
120 View 2010/08/16 6:06:50.26 AM Avalon $0.20 $0.00
121 View 2010/08/16 6:06:59.15 AM Avalon $0.20 $0.20
122 View 2010/08/16 6:07:02.91 AM Avalon $0.20 $0.05
123 View 2010/08/16 6:07:07.57 AM Avalon $0.20 $0.05
124 View 2010/08/16 6:07:12.81 AM Avalon $0.20 $0.50
125 View 2010/08/16 6:07:12.81 AM Avalon $0.20 $0.00
126 View 2010/08/16 6:07:20.81 AM Avalon $0.20 $0.15
127 View 2010/08/16 6:07:20.82 AM Avalon $0.20 $0.00
128 View 2010/08/16 6:07:29.06 AM Avalon $0.20 $0.05
129 View 2010/08/16 6:07:32.80 AM Avalon $0.20 $0.05
130 View 2010/08/16 6:07:37.86 AM Avalon $0.20 $0.15
131 View 2010/08/16 6:07:37.86 AM Avalon $0.20 $0.00
132 View 2010/08/16 6:07:47.72 AM Avalon $0.20 $0.10
133 View 2010/08/16 6:07:52.53 AM Avalon $0.20 $0.20
134 View 2010/08/16 6:07:59.11 AM Avalon $0.20 $1.10
135 View 2010/08/16 6:08:03.08 AM Avalon $0.20 $0.15
136 View 2010/08/16 6:08:03.08 AM Avalon $0.20 $0.00
137 View 2010/08/16 6:08:08.00 AM Avalon $0.20 $0.00
138 View 2010/08/16 6:08:15.66 AM Avalon $0.20 $0.05
139 View 2010/08/16 6:08:15.66 AM Avalon $0.20 $0.00
140 View 2010/08/16 6:08:20.21 AM Avalon $0.20 $0.00
142 View 2010/08/16 6:09:27.67 AM Cashapillar $1.00 $0.02
143 View 2010/08/16 6:09:32.54 AM Cashapillar $1.00 $0.04
144 View 2010/08/16 6:09:32.54 AM Cashapillar $1.00 $0.00
145 View 2010/08/16 6:09:45.35 AM Cashapillar $1.00 $1.20
146 View 2010/08/16 6:09:52.46 AM Cashapillar $1.00 $1.02
147 View 2010/08/16 6:09:52.46 AM Cashapillar $1.00 $0.00
148 View 2010/08/16 6:09:57.73 AM Cashapillar $1.00 $0.00
149 View 2010/08/16 6:10:02.94 AM Cashapillar $1.00 $0.00
150 View 2010/08/16 6:10:08.52 AM Cashapillar $1.00 $0.00
151 View 2010/08/16 6:10:14.95 AM Cashapillar $1.00 $0.00
152 View 2010/08/16 6:10:20.25 AM Cashapillar $1.00 $0.00
153 View 2010/08/16 6:10:25.35 AM Cashapillar $1.00 $0.00
154 View 2010/08/16 6:10:35.39 AM Cashapillar $1.00 $0.02
155 View 2010/08/16 6:10:35.39 AM Cashapillar $1.00 $0.00
156 View 2010/08/16 6:11:06.66 AM Cashapillar $1.00 $9.52
157 View 2010/08/16 6:11:06.66 AM Cashapillar $1.00 $0.00
158 View 2010/08/16 6:11:18.42 AM Cashapillar $1.00 $0.12
159 View 2010/08/16 6:11:18.43 AM Cashapillar $1.00 $0.00
160 View 2010/08/16 6:11:23.72 AM Cashapillar $1.00 $0.00
161 View 2010/08/16 6:11:35.24 AM Cashapillar $1.00 $0.30
162 View 2010/08/16 6:11:48.02 AM Cashapillar $1.00 $2.00
163 View 2010/08/16 6:11:53.78 AM Cashapillar $1.00 $0.24
164 View 2010/08/16 6:11:53.79 AM Cashapillar $1.00 $0.00
165 View 2010/08/16 6:11:58.78 AM Cashapillar $1.00 $0.00
166 View 2010/08/16 6:12:10.27 AM Cashapillar $1.00 $0.28
167 View 2010/08/16 6:12:10.27 AM Cashapillar $1.00 $0.00
168 View 2010/08/16 6:12:22.00 AM Cashapillar $1.00 $0.04
169 View 2010/08/16 6:12:22.01 AM Cashapillar $1.00 $0.00
170 View 2010/08/16 6:12:36.81 AM Cashapillar $1.00 $2.60
171 View 2010/08/16 6:12:43.99 AM Cashapillar $1.00 $0.68
172 View 2010/08/16 6:12:50.04 AM Cashapillar $1.00 $0.14
173 View 2010/08/16 6:12:56.53 AM Cashapillar $1.00 $0.28
174 View 2010/08/16 6:12:56.54 AM Cashapillar $1.00 $0.00
175 View 2010/08/16 6:13:12.35 AM Cashapillar $1.00 $2.04
176 View 2010/08/16 6:13:18.21 AM Cashapillar $1.00 $0.20
177 View 2010/08/16 6:13:18.22 AM Cashapillar $1.00 $0.00
178 View 2010/08/16 6:13:24.66 AM Cashapillar $1.00 $0.00
179 View 2010/08/16 6:13:30.08 AM Cashapillar $1.00 $0.00
180 View 2010/08/16 6:13:35.43 AM Cashapillar $1.00 $0.00
141 View 2010/08/16 6:14:14.90 AM Avalon $0.20 $0.20
182 View 2010/08/16 6:14:23.79 AM Avalon $0.20 $0.40
183 View 2010/08/16 6:14:23.82 AM Avalon $0.20 $0.00
184 View 2010/08/16 6:14:28.45 AM Avalon $0.20 $0.00
185 View 2010/08/16 6:14:32.47 AM Avalon $0.20 $0.00
186 View 2010/08/16 6:14:36.29 AM Avalon $0.20 $0.00
187 View 2010/08/16 6:14:40.21 AM Avalon $0.20 $0.00
188 View 2010/08/16 6:14:48.89 AM Avalon $0.20 $0.30
189 View 2010/08/16 6:14:48.90 AM Avalon $0.20 $0.00
190 View 2010/08/16 6:14:57.01 AM Avalon $0.20 $0.05
191 View 2010/08/16 6:14:57.02 AM Avalon $0.20 $0.00
192 View 2010/08/16 6:15:09.07 AM Avalon $0.20 $0.05
193 View 2010/08/16 6:15:09.08 AM Avalon $0.20 $0.00
194 View 2010/08/16 6:15:13.59 AM Avalon $0.20 $0.00
195 View 2010/08/16 6:15:17.70 AM Avalon $0.20 $0.00
196 View 2010/08/16 6:15:27.48 AM Avalon $0.20 $0.15
197 View 2010/08/16 6:15:31.93 AM Avalon $0.20 $0.05
198 View 2010/08/16 6:15:35.86 AM Avalon $0.20 $0.10
199 View 2010/08/16 6:15:35.86 AM Avalon $0.20 $0.00
200 View 2010/08/16 6:15:40.22 AM Avalon $0.20 $0.00
201 View 2010/08/16 6:15:43.95 AM Avalon $0.20 $0.00
202 View 2010/08/16 6:15:51.49 AM Avalon $0.20 $0.05
203 View 2010/08/16 6:15:55.95 AM Avalon $0.20 $0.05
204 View 2010/08/16 6:16:00.19 AM Avalon $0.20 $0.15
205 View 2010/08/16 6:16:00.19 AM Avalon $0.20 $0.00
206 View 2010/08/16 6:16:04.48 AM Avalon $0.20 $0.00
207 View 2010/08/16 6:16:08.41 AM Avalon $0.20 $0.00
208 View 2010/08/16 6:16:16.39 AM Avalon $0.20 $0.05
209 View 2010/08/16 6:16:21.32 AM Avalon $0.20 $0.30
210 View 2010/08/16 6:16:25.45 AM Avalon $0.20 $0.05
211 View 2010/08/16 6:16:25.46 AM Avalon $0.20 $0.00
212 View 2010/08/16 6:16:34.59 AM Avalon $0.20 $0.05
213 View 2010/08/16 6:16:34.59 AM Avalon $0.20 $0.00
214 View 2010/08/16 6:16:39.63 AM Avalon $0.20 $0.00
215 View 2010/08/16 6:16:43.80 AM Avalon $0.20 $0.00
216 View 2010/08/16 6:16:52.08 AM Avalon $0.20 $0.20
217 View 2010/08/16 6:16:52.08 AM Avalon $0.20 $0.00
218 View 2010/08/16 6:17:00.61 AM Avalon $0.20 $0.05
219 View 2010/08/16 6:17:05.79 AM Avalon $0.20 $0.05
220 View 2010/08/16 6:17:05.80 AM Avalon $0.20 $0.00
221 View 2010/08/16 6:17:18.28 AM Avalon $0.20 $0.10
222 View 2010/08/16 6:17:18.29 AM Avalon $0.20 $0.00
223 View 2010/08/16 6:17:27.90 AM Avalon $0.20 $0.40
224 View 2010/08/16 6:17:35.12 AM Avalon $0.20 $0.10
225 View 2010/08/16 6:17:35.12 AM Avalon $0.20 $0.00
226 View 2010/08/16 6:17:39.76 AM Avalon $0.20 $0.00
227 View 2010/08/16 6:17:44.42 AM Avalon $0.20 $0.00
228 View 2010/08/16 6:17:48.08 AM Avalon $0.20 $0.00
229 View 2010/08/16 6:17:57.63 AM Avalon $0.20 $0.60
230 View 2010/08/16 6:17:57.63 AM Avalon $0.20 $0.00
231 View 2010/08/16 6:18:08.49 AM Avalon $0.20 $1.10
232 View 2010/08/16 6:18:13.35 AM Avalon $0.20 $0.30
233 View 2010/08/16 6:18:18.71 AM Avalon $0.20 $0.05
234 View 2010/08/16 6:18:18.72 AM Avalon $0.20 $0.00
235 View 2010/08/16 6:18:28.81 AM Avalon $0.20 $0.20
236 View 2010/08/16 6:18:28.82 AM Avalon $0.20 $0.00
237 View 2010/08/16 6:18:32.77 AM Avalon $0.20 $0.00
238 View 2010/08/16 6:18:40.07 AM Avalon $0.20 $0.40
239 View 2010/08/16 6:18:45.10 AM Avalon $0.20 $0.10
240 View 2010/08/16 6:18:53.42 AM Avalon $0.20 $0.55
241 View 2010/08/16 6:18:57.98 AM Avalon $0.20 $0.05
242 View 2010/08/16 6:18:57.98 AM Avalon $0.20 $0.00
243 View 2010/08/16 6:19:06.91 AM Avalon $0.20 $0.15
244 View 2010/08/16 6:19:06.91 AM Avalon $0.20 $0.00
245 View 2010/08/16 6:19:11.51 AM Avalon $0.20 $0.00
246 View 2010/08/16 6:19:15.87 AM Avalon $0.20 $0.00
247 View 2010/08/16 6:19:20.09 AM Avalon $0.20 $0.00
248 View 2010/08/16 6:19:29.52 AM Avalon $0.20 $0.15
249 View 2010/08/16 6:19:29.52 AM Avalon $0.20 $0.00
250 View 2010/08/16 6:19:38.53 AM Avalon $0.20 $0.05
251 View 2010/08/16 6:19:43.31 AM Avalon $0.20 $0.10
252 View 2010/08/16 6:19:43.32 AM Avalon $0.20 $0.00
253 View 2010/08/16 6:19:48.42 AM Avalon $0.20 $0.00
254 View 2010/08/16 6:19:52.16 AM Avalon $0.20 $0.00
255 View 2010/08/16 6:19:56.10 AM Avalon $0.20 $0.00
256 View 2010/08/16 6:20:00.54 AM Avalon $0.20 $0.00
257 View 2010/08/16 6:20:08.84 AM Avalon $0.20 $0.10
258 View 2010/08/16 6:20:15.66 AM Avalon $0.20 $0.45
259 View 2010/08/16 6:20:15.66 AM Avalon $0.20 $0.00
260 View 2010/08/16 6:20:19.15 AM Avalon $0.20 $0.00
261 View 2010/08/16 6:20:23.47 AM Avalon $0.20 $0.00
262 View 2010/08/16 6:20:27.86 AM Avalon $0.20 $0.00
263 View 2010/08/16 6:20:31.96 AM Avalon $0.20 $0.00
264 View 2010/08/16 6:20:40.45 AM Avalon $0.20 $0.05
265 View 2010/08/16 6:20:40.45 AM Avalon $0.20 $0.00
266 View 2010/08/16 6:20:49.91 AM Avalon $0.20 $0.15
267 View 2010/08/16 6:20:55.82 AM Avalon $0.20 $0.40
268 View 2010/08/16 6:21:00.52 AM Avalon $0.20 $0.05
269 View 2010/08/16 6:21:00.54 AM Avalon $0.20 $0.00
270 View 2010/08/16 6:22:19.63 AM Sonic Boom $0.05 $0.00
271 View 2010/08/16 6:22:47.63 AM Sonic Boom $0.05 $0.00
272 View 2010/08/16 6:22:50.12 AM Sonic Boom $0.05 $0.20
273 View 2010/08/16 6:22:53.01 AM Sonic Boom $0.05 $0.00
274 View 2010/08/16 6:22:55.48 AM Sonic Boom $0.05 $0.00
275 View 2010/08/16 6:22:59.17 AM Sonic Boom $0.05 $0.25
276 View 2010/08/16 6:23:01.70 AM Sonic Boom $0.05 $0.00
277 View 2010/08/16 6:23:04.38 AM Sonic Boom $0.05 $0.00
278 View 2010/08/16 6:23:09.78 AM Sonic Boom $0.05 $0.00
279 View 2010/08/16 6:23:12.63 AM Sonic Boom $0.05 $0.25
280 View 2010/08/16 6:23:16.20 AM Sonic Boom $0.05 $0.10
281 View 2010/08/16 6:23:18.94 AM Sonic Boom $0.05 $0.00
282 View 2010/08/16 6:23:21.59 AM Sonic Boom $0.05 $0.10
283 View 2010/08/16 6:23:24.32 AM Sonic Boom $0.05 $0.10
284 View 2010/08/16 6:23:26.88 AM Sonic Boom $0.05 $0.00
285 View 2010/08/16 6:23:29.52 AM Sonic Boom $0.05 $0.00
286 View 2010/08/16 6:23:32.44 AM Sonic Boom $0.05 $0.00
287 View 2010/08/16 6:23:35.35 AM Sonic Boom $0.05 $0.00
288 View 2010/08/16 6:23:37.97 AM Sonic Boom $0.05 $0.00
289 View 2010/08/16 6:23:40.76 AM Sonic Boom $0.05 $0.00
290 View 2010/08/16 6:23:43.16 AM Sonic Boom $0.05 $0.00
291 View 2010/08/16 6:23:46.09 AM Sonic Boom $0.05 $0.00
292 View 2010/08/16 6:23:49.08 AM Sonic Boom $0.05 $0.00
293 View 2010/08/16 6:23:52.96 AM Sonic Boom $0.05 $0.00
294 View 2010/08/16 6:23:56.29 AM Sonic Boom $0.05 $0.00
295 View 2010/08/16 6:24:00.15 AM Sonic Boom $0.05 $0.00
296 View 2010/08/16 6:24:03.24 AM Sonic Boom $0.05 $0.00
297 View 2010/08/16 6:24:05.79 AM Sonic Boom $0.05 $0.00
298 View 2010/08/16 6:24:08.45 AM Sonic Boom $0.05 $0.00
299 View 2010/08/16 6:24:11.53 AM Sonic Boom $0.05 $0.25
300 View 2010/08/16 6:24:14.76 AM Sonic Boom $0.05 $0.00
301 View 2010/08/16 6:24:17.67 AM Sonic Boom $0.05 $0.00
302 View 2010/08/16 6:24:20.33 AM Sonic Boom $0.05 $0.00
303 View 2010/08/16 6:24:23.51 AM Sonic Boom $0.05 $0.00
304 View 2010/08/16 6:24:26.74 AM Sonic Boom $0.05 $0.00
305 View 2010/08/16 6:24:30.05 AM Sonic Boom $0.05 $0.25
306 View 2010/08/16 6:24:33.42 AM Sonic Boom $0.05 $0.00
307 View 2010/08/16 6:24:36.41 AM Sonic Boom $0.05 $0.00
308 View 2010/08/16 6:24:39.46 AM Sonic Boom $0.05 $0.00
309 View 2010/08/16 6:24:42.10 AM Sonic Boom $0.05 $0.00
310 View 2010/08/16 6:24:46.27 AM Sonic Boom $0.05 $0.10
311 View 2010/08/16 6:24:49.05 AM Sonic Boom $0.05 $0.10
312 View 2010/08/16 6:24:52.02 AM Sonic Boom $0.05 $0.00
313 View 2010/08/16 6:24:54.91 AM Sonic Boom $0.05 $0.10
314 View 2010/08/16 6:24:57.49 AM Sonic Boom $0.05 $0.00
315 View 2010/08/16 6:25:00.22 AM Sonic Boom $0.05 $0.00
316 View 2010/08/16 6:25:02.76 AM Sonic Boom $0.05 $0.00
317 View 2010/08/16 6:25:05.38 AM Sonic Boom $0.05 $0.00
318 View 2010/08/16 6:25:08.16 AM Sonic Boom $0.05 $0.25
319 View 2010/08/16 6:25:11.46 AM Sonic Boom $0.05 $0.00
320 View 2010/08/16 6:25:13.93 AM Sonic Boom $0.05 $0.00
321 View 2010/08/16 6:25:17.03 AM Sonic Boom $0.05 $0.00
322 View 2010/08/16 6:25:20.01 AM Sonic Boom $0.05 $0.10
323 View 2010/08/16 6:25:22.92 AM Sonic Boom $0.05 $0.00
324 View 2010/08/16 6:25:25.50 AM Sonic Boom $0.05 $0.00
325 View 2010/08/16 6:25:28.25 AM Sonic Boom $0.05 $0.00
326 View 2010/08/16 6:25:30.91 AM Sonic Boom $0.05 $0.00
327 View 2010/08/16 6:25:33.73 AM Sonic Boom $0.05 $0.00
328 View 2010/08/16 6:25:36.26 AM Sonic Boom $0.05 $0.00
329 View 2010/08/16 6:25:39.00 AM Sonic Boom $0.05 $0.00
330 View 2010/08/16 6:25:41.86 AM Sonic Boom $0.05 $0.00
331 View 2010/08/16 6:25:44.97 AM Sonic Boom $0.05 $0.00
332 View 2010/08/16 6:25:47.88 AM Sonic Boom $0.05 $0.00
333 View 2010/08/16 6:25:50.76 AM Sonic Boom $0.05 $0.00
334 View 2010/08/16 6:25:53.52 AM Sonic Boom $0.05 $0.00
335 View 2010/08/16 6:25:56.31 AM Sonic Boom $0.05 $0.00
336 View 2010/08/16 6:25:59.35 AM Sonic Boom $0.05 $0.00
337 View 2010/08/16 6:26:02.09 AM Sonic Boom $0.05 $0.00
338 View 2010/08/16 6:26:04.72 AM Sonic Boom $0.05 $0.00
339 View 2010/08/16 6:26:07.54 AM Sonic Boom $0.05 $0.00
340 View 2010/08/16 6:26:10.20 AM Sonic Boom $0.05 $0.00
341 View 2010/08/16 6:26:12.93 AM Sonic Boom $0.05 $0.10
342 View 2010/08/16 6:26:16.17 AM Sonic Boom $0.05 $0.00
343 View 2010/08/16 6:26:18.67 AM Sonic Boom $0.05 $0.00
344 View 2010/08/16 6:26:21.39 AM Sonic Boom $0.05 $0.00
345 View 2010/08/16 6:26:23.75 AM Sonic Boom $0.05 $0.00
346 View 2010/08/16 6:26:27.96 AM Sonic Boom $0.05 $0.00
347 View 2010/08/16 6:26:30.96 AM Sonic Boom $0.05 $0.00
348 View 2010/08/16 6:26:33.47 AM Sonic Boom $0.05 $0.00
349 View 2010/08/16 6:26:36.16 AM Sonic Boom $0.05 $0.10
350 View 2010/08/16 6:26:38.73 AM Sonic Boom $0.05 $0.00
351 View 2010/08/16 6:26:41.54 AM Sonic Boom $0.05 $0.00
352 View 2010/08/16 6:26:44.18 AM Sonic Boom $0.05 $0.10
353 View 2010/08/16 6:26:47.40 AM Sonic Boom $0.05 $0.00
354 View 2010/08/16 6:26:50.42 AM Sonic Boom $0.05 $0.00
355 View 2010/08/16 6:26:53.14 AM Sonic Boom $0.05 $0.00
356 View 2010/08/16 6:26:56.09 AM Sonic Boom $0.05 $0.00
357 View 2010/08/16 6:26:58.68 AM Sonic Boom $0.05 $0.00
358 View 2010/08/16 6:27:01.19 AM Sonic Boom $0.05 $0.00
359 View 2010/08/16 6:27:03.96 AM Sonic Boom $0.05 $0.10
360 View 2010/08/16 6:27:06.56 AM Sonic Boom $0.05 $0.00
361 View 2010/08/16 6:27:09.55 AM Sonic Boom $0.05 $0.10
362 View 2010/08/16 6:27:13.21 AM Sonic Boom $0.05 $0.00
363 View 2010/08/16 6:27:15.79 AM Sonic Boom $0.05 $0.20
364 View 2010/08/16 6:27:19.04 AM Sonic Boom $0.05 $0.00
365 View 2010/08/16 6:27:21.86 AM Sonic Boom $0.05 $0.00
366 View 2010/08/16 6:27:24.67 AM Sonic Boom $0.05 $0.10
367 View 2010/08/16 6:27:27.82 AM Sonic Boom $0.05 $0.00
368 View 2010/08/16 6:27:31.32 AM Sonic Boom $0.05 $0.00
369 View 2010/08/16 6:27:34.02 AM Sonic Boom $0.05 $0.00
370 View 2010/08/16 6:27:36.60 AM Sonic Boom $0.05 $0.00
371 View 2010/08/16 6:27:39.62 AM Sonic Boom $0.05 $0.00
372 View 2010/08/16 6:27:43.74 AM Sonic Boom $0.05 $0.00
373 View 2010/08/16 6:27:46.60 AM Sonic Boom $0.05 $0.00
374 View 2010/08/16 6:27:49.34 AM Sonic Boom $0.05 $0.00
375 View 2010/08/16 6:27:52.04 AM Sonic Boom $0.05 $0.00
376 View 2010/08/16 6:27:54.71 AM Sonic Boom $0.05 $0.00
377 View 2010/08/16 6:27:58.18 AM Sonic Boom $0.05 $0.00
378 View 2010/08/16 6:28:01.19 AM Sonic Boom $0.05 $0.00
379 View 2010/08/16 6:28:03.58 AM Sonic Boom $0.05 $0.10
380 View 2010/08/16 6:28:06.35 AM Sonic Boom $0.05 $0.00
381 View 2010/08/16 6:28:08.71 AM Sonic Boom $0.05 $0.00
382 View 2010/08/16 6:28:11.59 AM Sonic Boom $0.05 $1.50
383 View 2010/08/16 6:28:15.66 AM Sonic Boom $0.05 $0.00
384 View 2010/08/16 6:28:18.48 AM Sonic Boom $0.05 $0.00
385 View 2010/08/16 6:28:21.58 AM Sonic Boom $0.05 $0.10
386 View 2010/08/16 6:28:25.08 AM Sonic Boom $0.05 $0.00
387 View 2010/08/16 6:28:27.76 AM Sonic Boom $0.05 $0.00
388 View 2010/08/16 6:28:30.69 AM Sonic Boom $0.05 $0.00
389 View 2010/08/16 6:28:33.55 AM Sonic Boom $0.05 $0.10
390 View 2010/08/16 6:28:36.70 AM Sonic Boom $0.05 $0.00
391 View 2010/08/16 6:28:39.55 AM Sonic Boom $0.05 $0.25
392 View 2010/08/16 6:28:42.45 AM Sonic Boom $0.05 $0.00
393 View 2010/08/16 6:28:45.44 AM Sonic Boom $0.05 $0.20
394 View 2010/08/16 6:28:50.01 AM Sonic Boom $0.05 $0.00
395 View 2010/08/16 6:28:52.49 AM Sonic Boom $0.05 $0.00
396 View 2010/08/16 6:28:55.24 AM Sonic Boom $0.05 $0.00
397 View 2010/08/16 6:28:59.02 AM Sonic Boom $0.05 $0.00
398 View 2010/08/16 6:29:01.80 AM Sonic Boom $0.05 $0.00
399 View 2010/08/16 6:29:04.52 AM Sonic Boom $0.05 $0.00
400 View 2010/08/16 6:29:07.27 AM Sonic Boom $0.05 $0.00
401 View 2010/08/16 6:29:10.12 AM Sonic Boom $0.05 $0.00
402 View 2010/08/16 6:29:12.73 AM Sonic Boom $0.05 $0.00
403 View 2010/08/16 6:29:15.68 AM Sonic Boom $0.05 $0.00
404 View 2010/08/16 6:29:17.92 AM Sonic Boom $0.05 $0.10
405 View 2010/08/16 6:29:20.59 AM Sonic Boom $0.05 $0.00
406 View 2010/08/16 6:29:23.23 AM Sonic Boom $0.05 $0.00
407 View 2010/08/16 6:29:25.62 AM Sonic Boom $0.05 $0.00
408 View 2010/08/16 6:29:29.60 AM Sonic Boom $0.05 $0.00
409 View 2010/08/16 6:29:32.17 AM Sonic Boom $0.05 $0.00
410 View 2010/08/16 6:29:35.16 AM Sonic Boom $0.05 $0.00
411 View 2010/08/16 6:29:38.30 AM Sonic Boom $0.05 $0.00
412 View 2010/08/16 6:29:41.00 AM Sonic Boom $0.05 $0.10
413 View 2010/08/16 6:29:43.79 AM Sonic Boom $0.05 $0.00
414 View 2010/08/16 6:29:46.37 AM Sonic Boom $0.05 $0.00
415 View 2010/08/16 6:29:49.25 AM Sonic Boom $0.05 $0.00
416 View 2010/08/16 6:29:52.36 AM Sonic Boom $0.05 $0.00
417 View 2010/08/16 6:29:54.95 AM Sonic Boom $0.05 $0.00
418 View 2010/08/16 6:29:57.81 AM Sonic Boom $0.05 $0.00
419 View 2010/08/16 6:30:00.43 AM Sonic Boom $0.05 $0.20
420 View 2010/08/16 6:30:03.76 AM Sonic Boom $0.05 $0.10
421 View 2010/08/16 6:30:06.47 AM Sonic Boom $0.05 $0.00
422 View 2010/08/16 6:30:09.74 AM Sonic Boom $0.05 $0.00
423 View 2010/08/16 6:30:12.35 AM Sonic Boom $0.05 $0.00
424 View 2010/08/16 6:30:15.27 AM Sonic Boom $0.05 $0.00
425 View 2010/08/16 6:30:19.09 AM Sonic Boom $0.05 $0.00
426 View 2010/08/16 6:30:21.58 AM Sonic Boom $0.05 $0.00
427 View 2010/08/16 6:30:24.37 AM Sonic Boom $0.05 $0.00
428 View 2010/08/16 6:30:27.21 AM Sonic Boom $0.05 $0.00
429 View 2010/08/16 6:30:30.17 AM Sonic Boom $0.05 $0.10
430 View 2010/08/16 6:30:34.10 AM Sonic Boom $0.05 $0.00
431 View 2010/08/16 6:30:39.04 AM Sonic Boom $0.05 $0.00
432 View 2010/08/16 6:30:41.94 AM Sonic Boom $0.05 $0.00
433 View 2010/08/16 6:30:46.21 AM Sonic Boom $0.05 $0.00
434 View 2010/08/16 6:30:49.09 AM Sonic Boom $0.05 $0.00
435 View 2010/08/16 6:30:51.84 AM Sonic Boom $0.05 $0.00
436 View 2010/08/16 6:30:54.48 AM Sonic Boom $0.05 $0.00
437 View 2010/08/16 6:30:57.48 AM Sonic Boom $0.05 $0.00
438 View 2010/08/16 6:31:03.94 AM Sonic Boom $0.05 $0.00
439 View 2010/08/16 6:31:06.78 AM Sonic Boom $0.05 $0.00
440 View 2010/08/16 6:31:09.60 AM Sonic Boom $0.05 $0.00
441 View 2010/08/16 6:31:12.33 AM Sonic Boom $0.05 $0.00
442 View 2010/08/16 6:31:15.14 AM Sonic Boom $0.05 $0.00
443 View 2010/08/16 6:31:17.75 AM Sonic Boom $0.05 $0.00
444 View 2010/08/16 6:31:20.02 AM Sonic Boom $0.05 $0.00
445 View 2010/08/16 6:31:24.01 AM Sonic Boom $0.05 $0.00
446 View 2010/08/16 6:31:26.40 AM Sonic Boom $0.05 $0.20
447 View 2010/08/16 6:31:28.94 AM Sonic Boom $0.05 $0.20
448 View 2010/08/16 6:31:31.77 AM Sonic Boom $0.05 $0.00
449 View 2010/08/16 6:31:34.55 AM Sonic Boom $0.05 $0.00
450 View 2010/08/16 6:31:37.11 AM Sonic Boom $0.05 $0.00
451 View 2010/08/16 6:31:39.85 AM Sonic Boom $0.05 $0.00
452 View 2010/08/16 6:31:42.50 AM Sonic Boom $0.05 $0.20
453 View 2010/08/16 6:31:45.15 AM Sonic Boom $0.05 $0.00
454 View 2010/08/16 6:31:47.81 AM Sonic Boom $0.05 $0.00
455 View 2010/08/16 6:31:50.57 AM Sonic Boom $0.05 $0.00
456 View 2010/08/16 6:31:53.49 AM Sonic Boom $0.05 $0.00
457 View 2010/08/16 6:31:56.56 AM Sonic Boom $0.05 $0.00
458 View 2010/08/16 6:31:59.09 AM Sonic Boom $0.05 $0.00
459 View 2010/08/16 6:32:02.33 AM Sonic Boom $0.05 $0.00
460 View 2010/08/16 6:32:04.90 AM Sonic Boom $0.05 $0.00
461 View 2010/08/16 6:32:07.53 AM Sonic Boom $0.05 $0.00
462 View 2010/08/16 6:32:10.67 AM Sonic Boom $0.05 $0.00
463 View 2010/08/16 6:32:13.32 AM Sonic Boom $0.05 $0.10
464 View 2010/08/16 6:32:15.99 AM Sonic Boom $0.05 $0.00
465 View 2010/08/16 6:32:18.68 AM Sonic Boom $0.05 $0.00
466 View 2010/08/16 6:32:21.33 AM Sonic Boom $0.05 $0.10
467 View 2010/08/16 6:32:24.02 AM Sonic Boom $0.05 $0.00
468 View 2010/08/16 6:32:26.89 AM Sonic Boom $0.05 $0.00
469 View 2010/08/16 6:32:29.79 AM Sonic Boom $0.05 $0.00
470 View 2010/08/16 6:32:32.25 AM Sonic Boom $0.05 $0.10
471 View 2010/08/16 6:32:35.38 AM Sonic Boom $0.05 $0.00
472 View 2010/08/16 6:32:38.13 AM Sonic Boom $0.05 $0.00
473 View 2010/08/16 6:32:41.04 AM Sonic Boom $0.05 $0.00
474 View 2010/08/16 6:32:44.07 AM Sonic Boom $0.05 $0.00
475 View 2010/08/16 6:32:46.47 AM Sonic Boom $0.05 $0.00
476 View 2010/08/16 6:32:48.87 AM Sonic Boom $0.05 $0.00
477 View 2010/08/16 6:32:51.62 AM Sonic Boom $0.05 $0.10
478 View 2010/08/16 6:32:54.51 AM Sonic Boom $0.05 $0.75
479 View 2010/08/16 6:32:57.60 AM Sonic Boom $0.05 $0.10
480 View 2010/08/16 6:33:01.35 AM Sonic Boom $0.05 $0.00
481 View 2010/08/16 6:33:04.49 AM Sonic Boom $0.05 $0.00
482 View 2010/08/16 6:33:07.77 AM Sonic Boom $0.05 $0.00
483 View 2010/08/16 6:33:10.46 AM Sonic Boom $0.05 $0.00
484 View 2010/08/16 6:33:13.16 AM Sonic Boom $0.05 $0.00
485 View 2010/08/16 6:33:15.74 AM Sonic Boom $0.05 $0.00
486 View 2010/08/16 6:33:18.48 AM Sonic Boom $0.05 $0.00
487 View 2010/08/16 6:33:21.34 AM Sonic Boom $0.05 $0.00
488 View 2010/08/16 6:33:24.16 AM Sonic Boom $0.05 $0.00
489 View 2010/08/16 6:33:27.04 AM Sonic Boom $0.05 $0.00
490 View 2010/08/16 6:33:29.79 AM Sonic Boom $0.05 $0.00
491 View 2010/08/16 6:33:32.51 AM Sonic Boom $0.05 $0.00
492 View 2010/08/16 6:33:35.33 AM Sonic Boom $0.05 $0.10
493 View 2010/08/16 6:33:38.24 AM Sonic Boom $0.05 $0.00
494 View 2010/08/16 6:33:41.16 AM Sonic Boom $0.05 $0.00
495 View 2010/08/16 6:33:44.20 AM Sonic Boom $0.05 $0.00
496 View 2010/08/16 6:33:46.80 AM Sonic Boom $0.05 $0.00
497 View 2010/08/16 6:33:49.38 AM Sonic Boom $0.05 $0.00
498 View 2010/08/16 6:33:52.07 AM Sonic Boom $0.05 $0.00
499 View 2010/08/16 6:33:56.14 AM Sonic Boom $0.05 $0.00
500 View 2010/08/16 6:33:58.95 AM Sonic Boom $0.05 $0.10
501 View 2010/08/16 6:34:02.89 AM Sonic Boom $0.05 $0.00
502 View 2010/08/16 6:34:05.45 AM Sonic Boom $0.05 $0.00
503 View 2010/08/16 6:34:08.32 AM Sonic Boom $0.05 $0.10
504 View 2010/08/16 6:34:11.47 AM Sonic Boom $0.05 $0.00
505 View 2010/08/16 6:34:14.58 AM Sonic Boom $0.05 $0.00
506 View 2010/08/16 6:34:17.36 AM Sonic Boom $0.05 $0.00
507 View 2010/08/16 6:34:19.82 AM Sonic Boom $0.05 $0.00
508 View 2010/08/16 6:34:22.88 AM Sonic Boom $0.05 $0.00
509 View 2010/08/16 6:34:25.74 AM Sonic Boom $0.05 $0.00
510 View 2010/08/16 6:34:29.74 AM Sonic Boom $0.05 $0.00
511 View 2010/08/16 6:34:32.54 AM Sonic Boom $0.05 $0.00
512 View 2010/08/16 6:34:35.27 AM Sonic Boom $0.05 $0.00
513 View 2010/08/16 6:34:38.25 AM Sonic Boom $0.05 $0.00
514 View 2010/08/16 6:34:40.79 AM Sonic Boom $0.05 $0.00
515 View 2010/08/16 6:34:44.76 AM Sonic Boom $0.05 $0.00
516 View 2010/08/16 6:34:47.42 AM Sonic Boom $0.05 $0.00
517 View 2010/08/16 6:34:49.92 AM Sonic Boom $0.05 $0.00
518 View 2010/08/16 6:34:52.79 AM Sonic Boom $0.05 $0.00
519 View 2010/08/16 6:34:55.84 AM Sonic Boom $0.05 $0.00
520 View 2010/08/16 6:34:58.58 AM Sonic Boom $0.05 $0.00
521 View 2010/08/16 6:35:01.37 AM Sonic Boom $0.05 $0.00
522 View 2010/08/16 6:35:04.01 AM Sonic Boom $0.05 $0.00
523 View 2010/08/16 6:35:06.62 AM Sonic Boom $0.05 $0.00
524 View 2010/08/16 6:35:09.00 AM Sonic Boom $0.05 $0.00
525 View 2010/08/16 6:35:12.90 AM Sonic Boom $0.05 $0.00
526 View 2010/08/16 6:35:15.70 AM Sonic Boom $0.05 $0.20
527 View 2010/08/16 6:35:18.45 AM Sonic Boom $0.05 $0.00
528 View 2010/08/16 6:35:24.51 AM Sonic Boom $0.05 $0.00
529 View 2010/08/16 6:35:27.14 AM Sonic Boom $0.05 $0.00
530 View 2010/08/16 6:35:29.76 AM Sonic Boom $0.05 $0.10
531 View 2010/08/16 6:35:32.56 AM Sonic Boom $0.05 $0.00
532 View 2010/08/16 6:35:35.24 AM Sonic Boom $0.05 $0.25
533 View 2010/08/16 6:35:38.26 AM Sonic Boom $0.05 $0.00
534 View 2010/08/16 6:35:41.16 AM Sonic Boom $0.05 $0.00
535 View 2010/08/16 6:35:43.78 AM Sonic Boom $0.05 $0.00
536 View 2010/08/16 6:35:46.77 AM Sonic Boom $0.05 $0.10
537 View 2010/08/16 6:35:49.46 AM Sonic Boom $0.05 $0.00
538 View 2010/08/16 6:35:52.51 AM Sonic Boom $0.05 $0.00
539 View 2010/08/16 6:35:55.43 AM Sonic Boom $0.05 $0.00
540 View 2010/08/16 6:35:57.93 AM Sonic Boom $0.05 $0.00
541 View 2010/08/16 6:36:00.48 AM Sonic Boom $0.05 $0.00
542 View 2010/08/16 6:36:03.38 AM Sonic Boom $0.05 $0.00
543 View 2010/08/16 6:36:06.35 AM Sonic Boom $0.05 $0.00
544 View 2010/08/16 6:36:08.87 AM Sonic Boom $0.05 $0.00
545 View 2010/08/16 6:36:11.38 AM Sonic Boom $0.05 $0.20
546 View 2010/08/16 6:36:14.14 AM Sonic Boom $0.05 $0.00
547 View 2010/08/16 6:36:16.70 AM Sonic Boom $0.05 $0.00
548 View 2010/08/16 6:36:19.40 AM Sonic Boom $0.05 $0.00
549 View 2010/08/16 6:36:22.17 AM Sonic Boom $0.05 $0.00
550 View 2010/08/16 6:36:25.37 AM Sonic Boom $0.05 $0.00
551 View 2010/08/16 6:36:28.07 AM Sonic Boom $0.05 $0.00
552 View 2010/08/16 6:36:31.93 AM Sonic Boom $0.05 $0.00
553 View 2010/08/16 6:36:34.51 AM Sonic Boom $0.05 $0.00
554 View 2010/08/16 6:36:37.19 AM Sonic Boom $0.05 $0.00
555 View 2010/08/16 6:36:40.24 AM Sonic Boom $0.05 $0.00
556 View 2010/08/16 6:36:43.06 AM Sonic Boom $0.05 $0.00
557 View 2010/08/16 6:36:45.94 AM Sonic Boom $0.05 $0.10
558 View 2010/08/16 6:36:48.93 AM Sonic Boom $0.05 $0.00
559 View 2010/08/16 6:36:51.94 AM Sonic Boom $0.05 $0.25
560 View 2010/08/16 6:36:55.45 AM Sonic Boom $0.05 $0.00
561 View 2010/08/16 6:36:58.16 AM Sonic Boom $0.05 $0.10
562 View 2010/08/16 6:37:01.52 AM Sonic Boom $0.05 $0.00
563 View 2010/08/16 6:37:04.20 AM Sonic Boom $0.05 $0.00
564 View 2010/08/16 6:37:06.75 AM Sonic Boom $0.05 $0.00
565 View 2010/08/16 6:37:09.52 AM Sonic Boom $0.05 $0.00
566 View 2010/08/16 6:37:11.95 AM Sonic Boom $0.05 $0.00
567 View 2010/08/16 6:37:14.94 AM Sonic Boom $0.05 $0.00
568 View 2010/08/16 6:37:17.67 AM Sonic Boom $0.05 $0.00
569 View 2010/08/16 6:37:20.34 AM Sonic Boom $0.05 $0.10
570 View 2010/08/16 6:37:24.19 AM Sonic Boom $0.05 $0.10
571 View 2010/08/16 6:37:26.63 AM Sonic Boom $0.05 $0.00
572 View 2010/08/16 6:37:29.26 AM Sonic Boom $0.05 $0.00
573 View 2010/08/16 6:37:32.46 AM Sonic Boom $0.05 $0.20
574 View 2010/08/16 6:37:34.86 AM Sonic Boom $0.05 $0.00
575 View 2010/08/16 6:37:37.60 AM Sonic Boom $0.05 $0.10
576 View 2010/08/16 6:37:39.99 AM Sonic Boom $0.05 $0.00
577 View 2010/08/16 6:37:42.87 AM Sonic Boom $0.05 $0.00
578 View 2010/08/16 6:37:45.46 AM Sonic Boom $0.05 $0.00
579 View 2010/08/16 6:37:48.37 AM Sonic Boom $0.05 $0.00
580 View 2010/08/16 6:37:51.15 AM Sonic Boom $0.05 $0.00
581 View 2010/08/16 6:37:54.84 AM Sonic Boom $0.05 $0.00
582 View 2010/08/16 6:38:00.14 AM Sonic Boom $0.05 $0.00
583 View 2010/08/16 6:38:02.76 AM Sonic Boom $0.05 $0.00
584 View 2010/08/16 6:38:06.56 AM Sonic Boom $0.05 $0.00
585 View 2010/08/16 6:38:09.14 AM Sonic Boom $0.05 $0.00
586 View 2010/08/16 6:38:12.15 AM Sonic Boom $0.05 $0.00
587 View 2010/08/16 6:38:15.10 AM Sonic Boom $0.05 $0.00
588 View 2010/08/16 6:40:47.09 AM Witches Wealth $0.01 $0.00
589 View 2010/08/16 6:40:51.33 AM Witches Wealth $0.01 $0.00
590 View 2010/08/16 6:40:55.86 AM Witches Wealth $0.01 $0.00
591 View 2010/08/16 6:41:01.27 AM Witches Wealth $0.01 $0.02
592 View 2010/08/16 6:41:06.44 AM Witches Wealth $0.01 $0.00
593 View 2010/08/16 6:41:10.49 AM Witches Wealth $0.01 $0.00
594 View 2010/08/16 6:41:14.56 AM Witches Wealth $0.01 $0.00
595 View 2010/08/16 6:41:18.50 AM Witches Wealth $0.01 $0.00
596 View 2010/08/16 6:41:22.77 AM Witches Wealth $0.01 $0.00
597 View 2010/08/16 6:41:27.40 AM Witches Wealth $0.01 $0.00


I feel that since I was asked to remove casono files then the problem was in the casino and after seeing the payout ratio or actually the non-existence of any I felt the casino should compensate for the problem

==============
8/19/2010 5:24 AM I got this reply

Dear Tina,
Thank you for sending the e-mail and screen shots.
We logged a call with our software provider with the following Call ID: REQ000000007916 about your query. We will notify you via e-mail accordingly once we receive feedback from them with a solution.
We hope you find this in order.
We strive to ensure you the best online gambling experience.
Regards,Gabriel

Then I got this on at 2:38 PM the same day

Dear Tina,
Thank you for your valued support at The Casino US.
Please be advised that our Service Provider has come back to us with regards to your query the following was relayed to us.
You will need to delete MUPDb folder, to do that you will need to follow the following steps.
• You will need to go to the following folder and delete all files in the mupdb folder on your computer:
• C:\Microgaming\Casino\[CASINO NAME]\mupdb
• Then please re-open the Casino
• Once the above steps have been completed, please go back to the game and try it again.
You issues should be resolved once the above has been done.
Attached you will also find the complete audit that has been completed by our Service Provider.
We hope this is to your understanding and Approval.
The Casino US strives to ensure you the best online gambling experience, offering the best promotions all the time. We also back our services with a 24-hour toll free helpdesk service. Contact us 24 hours a day, 7 days a week if you have any queries or suggestions.
Regards, Bryce


I have bolded a sentence that really pissed me off as the attached document was my EXACT transaction history I had just sent them. I replied with this


I think you missed the point of my query! Instead of continuing to tell me how to fix a problem that has been fixed you need to contact management as to how the casino is going to compensate me for it! Someone needs to send this to Management!
The statement in your email Attached you will also find the complete audit that has been completed by our Service Provider.
Shows that either you are not taking this serious or you are not paying attention!
The attached document (which I have once more attached) is not an audit from the provider but one that I compiled and sent to you so that you could see how badly I was cheated of my play!
I feel that since both replies from the casino included instructions on removing files from the casino folders then you have acknowledged that this was indeed a problem with the casino not of mine or my pc. But even knowing this you have still continued to avoid properly compensating me.
That being said I feel I must let you know I will not be funding my accounts with this treatment and this matter will be posted at Casino Meister.

Tina

This is the final reply I got from them

Dear Tina,
Thank you for your patience and support.
We have received feedback from our software provider and received a reply with regards to your game query.
They informed us after reviewing all your game information that the issue must be on your side, as they received no other player complaints about the game “Summer Holiday”. They confirmed after testing the game on there side, that they could not replicate the error that you experienced. They also pulled a financial audit on your account and could not see that anything was out of place.
Please note that when you do a spin, your spin gets registered on the gaming server and whether you lose connection or not, you would have won or lost and your account will be credited or debited with the credits.

Another thing they did is to pull an account login log audit and noticed that you were logging in and out normally with no issues. If there were issues then you would see a login notification following each other which means you never logged out but was kicked out.
What i would suggest you do is to delete your MUPDb folder as this should resolve your issue, please find below the instructions of how to do this below.
• Please can you go to the directory as shown below and delete all files in the mupdb folder:
• C:\Microgaming\Casino\[CASINO NAME]\mupdb
• Please re-open the Casino again.
• Once you have completed the above steps, please go back to the game and try it again. I credited your account with a $10 complimentary bonus for you to test the Summer Holiday game again. Please reply back to us if this still does not work.
We hope you find this to be satisfactory?
We strive to ensure you the best online gambling experience, offering the craziest promotions all the time. We also back our services with a 24hour toll free helpdesk service. Contact us 24-hours a day, 7 days a week if you have any queries or suggestions.
Regards, Gabriella
The Call Centre Supervisor
The Casino US


So somebody clue me in – If it is a problem on MY END why do they keep saying remove files from the casino folder?? Those files come with the download I do not create them so doesn’t that make it an error on their part?? And the transaction history clearly shows the steady Taking of money w/o any real payout!

And I explained that logging out was the only way to get the game to stop spinning.

and that $10 was not cashable per my inquiring with support before logging in!

I find this whole thing to be underhanded and questionable as to the integrity of this casino!

NOTE: As a player I don't mind risking my own money and don't get bent if I lose while playing a fair game or casino. But if I spend my game time fighting the machines or have a payout ratio that is not acceptable by any standards then yes I have a problem with it. I don't mind giving my money but don't like feeling I was cheated out of it.

If you agree please post then send the casino a link to your response to this matter!

Thank you
==============
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Compensation for what? Your frustration? Those payouts don't look out of line to me.....

More than likely it's a connection issue, maybe not on your end or their end, but somewhere inbetween the two.

And fwiw, live chat and the casino itself has nothing in common in regards to your connection. The casino server isn't housed on the same network that the support staff is on.

If any casino were to compensate players for every bad session they had or when a player had issues with a bad connection that isn't their fault because of 'net congestion inbetween that particular player and the casino server, they'd be broke in no time....

....just my 2c...

ps: now on the other hand, if the game was still making wagers while you were logged off (ie: autoplay,) then of course any and all bets should be voided and returned to you....
 

skiny

Banned User - violation of <a href="http://www.cas
Joined
Oct 30, 2008
Location
Canada
I've had the endless spinning slots many times playing RTG and Microgaming. I always test my internet connection, download and upload speeds and find it to be working at peak performance. I think the problem is their servers just can't handle the traffic so you're left waiting.

I doubt anything is broken or anyone is doing anything wrong. It's aggravating for sure but there's probably nothing that can be done about it at the player's end.

I find a lot of times when it behaves like this, I change nothing and come back in a couple of hours and it works fine.

Sucks though when you've already made your deposit and want to play. At least you got a free 10 bucks out of it.
 

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
I had an issue once with one MG casino in the game "Lucky Stars" - I went into the game, hit the bonus, the wheel came up and it got stuck. I couldn't spin it and I couldn't go back to the regular game. I was able to get into other games fine but when I'd log back into that one game the wheel was sitting there and wouldn't let me do anything. I talked to support and they got me to try a bunch of different stuff - nothing worked so they sent it off to MG. I didn't hear anything back from anyone, I bugged live chat at the casino a couple times and they didn't know what was going on either. Then one day about 3 or 4 weeks later I logged into that game and the wheel was working and I finally got my bonus round. Now I realize that this isn't the same issue as you're having but the point of my story was that I didn't get any "Sorry for the inconvenience - here's some $" - MG never contacted me to even tell me when they fixed it.

I understand your frustration and I agree it was pretty crappy payouts across the board, but we've all had sessions like that and it's got nothing to do with being able to see the reels stop or not. The outcome of the spin is calculated when you press the button - whether you can view it or not doesn't change the payout.

Having said that, if it had happened to me...chances are I wouldn't play there again. I hate it when things don't work the way they're supposed to.
 
Last edited:

WyldGirl

Banned User
Joined
May 12, 2009
Location
California
Sometimes when we are too close to an issue it becomes difficult to look at the situation objectively. Thats why I put it before other players!
I Thank you all for the feedback . I appreciate you taking the time to review this matter and submitting your honest opinions.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I've had similar problems from time to time with endlessly spinning reels. MG's standard response is always it's our end.

I understand your frustration, but anytime it has ever happened to me, the payout seems to end up correct, sometimes it has been as much as 7 or 8 minutes to show up in the game logs.

I think at this point you are flogging a dead horse, and that non-cashable $10 is all the compensation you are likely to receive from this casino.

If you truly feel you were treated unfairly, I'd just choose another casino.
 

WyldGirl

Banned User
Joined
May 12, 2009
Location
California
Thanks for the feedback. And I have already stopped all funding to the group until i reach a decision!

Still looking for more feedback from players!
 

funeral979

Dormant account
PABaccred
Joined
Apr 4, 2008
Location
Texas
As tempting as it may be, it is never a good idea to try and blackmail the casino by threatening to post on Casinomeister.
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Thanks for the feedback. And I have already stopped all funding to the group until i reach a decision!

Still looking for more feedback from players!

Why would you need more feedback? I think the verdict is pretty unanimous :)
 

Perc

Webmeister
webmeister
Joined
May 19, 2010
Location
Canada
I have the same issue with Summer Holiday, while all other games seem fine (except for the odd time). It was really testing my sense of humor a couple weeks ago because it was actually in the mood to pay out, but it kept buggering up causing me to have to log out and back in to keep playing it. Couldn't complain too much because it gave me a few hundred bucks, but sucks to get kicked off a hot game.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
This is a long standing issue with MGS. They ALWAYS claim that "no other player has reported this issue". They are LYING, because this issue has been brought up numerous times. MGS simply blame the player's end, and delete the issue from their logs, so when another player flags it up, it is again a "new issue".

There has NEVER been a detailed investigation into this (and many other intermittent problems). MGS check logs, and if nothing is amiss, they blame something else other than their systems.

The problem seems to be in the client application, which fails to deal properly with a delay in receiving a game result, or a lost packet. Their logs are NOT accurately reflecting the situation, since they ASSUME the client has both received and displayed the result, even though it has not, and has the reels spinning endlessly. It stands to reason that the next logged action is NOT another bet, but the player exiting the game and/or the casino, which IS logged, but as a "normal logout", thus masking the reason WHY the player logged out.
 

WyldGirl

Banned User
Joined
May 12, 2009
Location
California
As tempting as it may be, it is never a good idea to try and blackmail the casino by threatening to post on Casinomeister.

It was not an attempt to blackmail as their stand is final. I just believe in informing a buisiness when I am taking a public action against them. Just as any time I plan to post a chat I inform them accordingly. This avoids any possible legal issues.

And I am STILL looking for more feedback.
 
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