purpletin
Full Member
- Joined
- Dec 17, 2006
- Location
- Southampton
My recent experience with Purple Lounge has been less than impressive.
I have been playing there for around 18 months and do their Sunday match bonuses and also their happy hour bonus during the week.
I was lucky enough to win, make the WR and then make a withdrawal. Now guess what, my account has been locked!!
I have emailed them 3 times over the last 7 days asking why I can't log in but so far have been ignored at every turn. i would pm the rep here on the site but can see from her profile she has not visited since February.
This is a casino on the accredited list so I cannot understand my treatment from them. I am meticulous in my casino records and can see that even with my recent withdrawal of £1400 I am still almost a grand "down" over the past 18 months.
If they have banned me for winning, for playing with bonuses too often or simply because my name is too similar to theirs I do not care. I just would like someone from Purple Lounge to SPEAK TO ME!!
Rant over.
I have been playing there for around 18 months and do their Sunday match bonuses and also their happy hour bonus during the week.
I was lucky enough to win, make the WR and then make a withdrawal. Now guess what, my account has been locked!!
I have emailed them 3 times over the last 7 days asking why I can't log in but so far have been ignored at every turn. i would pm the rep here on the site but can see from her profile she has not visited since February.
This is a casino on the accredited list so I cannot understand my treatment from them. I am meticulous in my casino records and can see that even with my recent withdrawal of £1400 I am still almost a grand "down" over the past 18 months.
If they have banned me for winning, for playing with bonuses too often or simply because my name is too similar to theirs I do not care. I just would like someone from Purple Lounge to SPEAK TO ME!!
Rant over.