- Joined
- Apr 2, 2011
- Location
- Ontario
No mate. it wasn't from your side. The BTG rep asked me in this thread to PM my account details, all I really know about my account is my username, which is my email addressI did not receive such a request, but if that request was submitted - we provide your username only, e.g. abc12345
Because that's the only piece of data (plus country,gender and age) we send to our game providers.
I'll chase Nyx today for you.
Two weeks later, and still no explanation...
Quelle Surprise
No mate. it wasn't from your side. The BTG rep asked me in this thread to PM my account details, all I really know about my account is my username, which is my email address
No mate. it wasn't from your side. The BTG rep asked me in this thread to PM my account details, all I really know about my account is my username, which is my email address
When I restarted a bonus and lost Quite Some money on that, you guys Said you Could not see an issue.@brianmon
Could you please PM me your details for this casino account? We will look into the game data as it is made available by our partners.
We were told by our distribution partner to this casino (..) that there were issues with their Malta service and they were rebuilding the database, I will get a full statement from them today and we will look at get an answer to you as soon as we know the full facts of the situation.
In addition to me not hearing anything from BTG, Jan at L&L, hasn't heard anything back from NYX.
But, on the plus side, Jan has credited my account with a VERY generous £200 NDB, as compensation.
Sorry Jan. I cleared the £5000 wagering, with a balance of £1300, and took 1st place in the tournament.But bonuses are meant for fun, not to actually win!
Well done Brian, great result!