Probation: Tropica Casino?

[Refilliates Casinos]

i have account in some "white labels", for me i have never had a problem in vegas regal thats the onlyone that i play this moment (with exception of the 5 days waiting to withdraw to a neteller account)...
but, why the "50%, 25% and 10%" has a "max cash out associted"?? it wasnt like that.....

Hi,

Thank you for your feedback.

I am unable to discuss our offers here, but I assure you that anything 100% or less won't have a Max Cashout. Unless, it is free money like weekly and monthly cashback.

Regards,
D

 

[Mousey]

Hi,

Thank you for your feedback.

I am unable to discuss our offers here, but I assure you that anything 100% or less won't have a Max Cashout. Unless, it is free money like weekly and monthly cashback.

Regards,
D

My personal opinion only... but a max cashout limit on "cash back", makes it a bonus and not 'cash back'. And I don't consider 'cash back' as 'free' money if it is earned with deposits.

 

[The Viking]

as long as im being punished for withdrawing and bonus banned i wont come back, but as soon as they re read that rule i might consider, i used to like Tropica and deposit a lot but after being bonus banned i go somewere else, im not saying i would take a bonus every time i just like to know i have the option

 

[bsilva028]

Hi,

Thank you for your feedback.

I am unable to discuss our offers here, but I assure you that anything 100% or less won't have a Max Cashout. Unless, it is free money like weekly and monthly cashback.

Regards,
D

sorry but
you are wrong

here is a print screen of the claim promotions







as you can see 100% 50% and 20% bonus on the deposite and with max cash out

regards

 

[Pinababy69]

Not only are max cashouts on deposit bonuses a no go......any casino that offers any sort of incentive to REVERSE a withdrawal, is not a good casino IMO. Every bonus I see listed there offers the option of either depositing or reversing a withdrawal. One of the standards of accreditation on this site is that the casino must NOT entice a player in any way to reverse.

 

[bsilva028]

Not only are max cashouts on deposit bonuses a no go......any casino that offers any sort of incentive to REVERSE a withdrawal, is not a good casino IMO. Every bonus I see listed there offers the option of either depositing or reversing a withdrawal. One of the standards of accreditation on this site is that the casino must NOT entice a player in any way to reverse.

tha reversible withdrawals should not be ok also
but the max cashout on a 20% bonus? its ridiculous
and its to the "probation" rep check,
he said "we dont habe any max cashout on 100% bonus or less
but he was wrong again

 

[Silencio]

Hell no. Lots of things are wrong with this casino, for instance their bonuses are really predatory.
The freebies they give out daily make you grow tired of casino games in general.
As it's near impossible to clear these or any other deposit bonus they offer.

 

[bsilva028]

Hell no. Lots of things are wrong with this casino, for instance their bonuses are really predatory.
The freebies they give out daily make you grow tired of casino games in general.
As it's near impossible to clear these or any other deposit bonus they offer.

the playthrough in the 50% is 15x its not too high playthrough but that max cashout that tropica says "it dont exists"........ but in fact exists

 

[chuchu59]

I respectfully disagree Baby. We have heard stories of casinos (even from some acredited ones if I recall correctly who actually contacted the players via telephone or email enticing them to reverse their w/ds and in so doing receive a bonus. This is definitely wrong. However, if you have an option in the cashier that allows you to receive a bonus on a deposit or w/d I honestly cannot see what's wrong with that. The casinos in question have a system in place which allows you to claim a bonus without injection of fresh funds from their own kitty. This contrasts sharply with casinos who take a proactive approach and lure you to reverse. A player can get to play almost immediately and get a bonus without dipping into his own funds and the casino saves on processing fees. They save costs and that's how a business should be run.

ps. Oops! I forgot to quote Pina's post. Sorry guys, I have a fever and feeling a bit out of sorts.

 

[KasinoKing]

The casinos in question have a system in place which allows you to claim a bonus without injection fresh funds from their own kitty. This contrasts sharply with casinos who take a proactive approach and lure you to reverse. A player can get to play almost immediately and get a bonus without dipping into his own funds and the casino saves on processing fees. They save costs and that's how a business should be run.

I totally agree with chuchu - this system is far more sensible than what most other casinos use.
It's much easier (and cheaper!) for everyone to just reverse part of a withdrawal, rather than actually take your money right out & then re-deposit.

KK

 

[bsilva028]

I totally agree with chuchu - this system is far more sensible than what most other casinos use.
It's much easier (and cheaper!) for everyone to just reverse part of a withdrawal, rather than actually take your money right out & then re-deposit.

KK

yes the reversible withdrawals are not bad at all
but how about the time that you have to do it? 5 business days dont you think its too much? 24-48 hours it wasnt a fair time to think in reverse the withdrawal or not?
and the max cashout on 100% 50% and 20% bonus you agree ?

 

[Refilliates Casinos]

sorry but
you are wrong

here is a print screen of the claim promotions

View attachment 30427

View attachment 30428

View attachment 30429

as you can see 100% 50% and 20% bonus on the deposite and with max cash out

regards

Hey there,

This is not our casino. We are Tropica Casino. As mentioned previously, I am not allowed to post our promotions, but if you are interested, open an account and have a look. We do not have Max Cashout on our offers of 100% or less.

We also run higher % offers with no Max Cashout for regular players.

Regards,
Duwayne

 

[Refilliates Casinos]

Not only are max cashouts on deposit bonuses a no go......any casino that offers any sort of incentive to REVERSE a withdrawal, is not a good casino IMO. Every bonus I see listed there offers the option of either depositing or reversing a withdrawal. One of the standards of accreditation on this site is that the casino must NOT entice a player in any way to reverse.

Hi,

Thank you for your feedback.

As mentioned, this is not our casino

We do offer our customers the option of reversing a withdrawal and it is better than making a deposit. This is something even some of the accredited casinos do. There is no difference if a player reverses or makes a deposit to claim a promo. We give the player the choice to reverse all or some of their winnings to continue trying to win more.

Have a good day all!

Regards,
Duwayne

Tropica Casino - an island of fun awaits!

 

[Refilliates Casinos]

as long as im being punished for withdrawing and bonus banned i wont come back, but as soon as they re read that rule i might consider, i used to like Tropica and deposit a lot but after being bonus banned i go somewere else, im not saying i would take a bonus every time i just like to know i have the option

Hi,

Just to let everyone know, I am addressing this with Viking via Private Messaging.

Regards,
Duwayne

Tropica Casino - an island of fun awaits!

 

[jjezebel37]

Just my 10 pence worth. I took up the 300% bonus on Sunday. Deposited £30 and got £90 bonus. Anyhow, it kept me playing for ages and i must admit some of the games i really liked and i even managed to hit a JP on a one reel slot of £750. I knew then that i would manage the WR. I am annoyed though, i am in the UK and i did the withdrawal of £400 on Sunday (keeping in mind that it was 4 x bonus max cash out) and i still have not received any email at all from the casino (even though it's now hitting the 48 hour mark). I logged on last night and my payment was being 'processed' so i asked live help how long?, they replied 2-5 days.

Also, when i read the t&c's it did not state that it was a sticky bonus and they have deducted £90 from my winnings, maybe i just did not read it right but since joining this forum, i have become very wary and i am sure i read it right.

Knowing Rival (as i have another Gofish account), i will prolly have to go through the silly Faxback form and as i am of work for Xmas, i can't see me being paid until the New year as i do not have a scanner at home!

The 2-5 days is ridicilous imo.

 

[Refilliates Casinos]

Just my 10 pence worth. I took up the 300% bonus on Sunday. Deposited £30 and got £90 bonus. Anyhow, it kept me playing for ages and i must admit some of the games i really liked and i even managed to hit a JP on a one reel slot of £750. I knew then that i would manage the WR. I am annoyed though, i am in the UK and i did the withdrawal of £400 on Sunday (keeping in mind that it was 4 x bonus max cash out) and i still have not received any email at all from the casino (even though it's now hitting the 48 hour mark). I logged on last night and my payment was being 'processed' so i asked live help how long?, they replied 2-5 days.

Also, when i read the t&c's it did not state that it was a sticky bonus and they have deducted £90 from my winnings, maybe i just did not read it right but since joining this forum, i have become very wary and i am sure i read it right.

Knowing Rival (as i have another Gofish account), i will prolly have to go through the silly Faxback form and as i am of work for Xmas, i can't see me being paid until the New year as i do not have a scanner at home!

The 2-5 days is ridicilous imo.

Hi jjezebel37,

What is your login please.

I have checked all withdrawals waiting to be processed and we do not have a £400 withdrawal on file. I also checked all £30 deposits for Sunday and could not find an account that meets the criteria you explained here.

Are you certain it was at Tropica Casino?

Regards,
Duwayne

 

[Nifty29]

Just my 10 pence worth. I took up the 300% bonus on Sunday. Deposited £30 and got £90 bonus. Anyhow, it kept me playing for ages and i must admit some of the games i really liked and i even managed to hit a JP on a one reel slot of £750. I knew then that i would manage the WR. I am annoyed though, i am in the UK and i did the withdrawal of £400 on Sunday (keeping in mind that it was 4 x bonus max cash out) and i still have not received any email at all from the casino (even though it's now hitting the 48 hour mark). I logged on last night and my payment was being 'processed' so i asked live help how long?, they replied 2-5 days.

Also, when i read the t&c's it did not state that it was a sticky bonus and they have deducted £90 from my winnings, maybe i just did not read it right but since joining this forum, i have become very wary and i am sure i read it right.

Knowing Rival (as i have another Gofish account), i will prolly have to go through the silly Faxback form and as i am of work for Xmas, i can't see me being paid until the New year as i do not have a scanner at home!

The 2-5 days is ridicilous imo.

Yes 2-5 days is disgraceful.

The bonus terms are also disgraceful. Max of 4xbonus? Plus some ridiculous WR? I reckon they sit back and watch people take these offers, laughing and clinking champagne flutes.

I would play rival games without a bonus without hesitation as i love them, but I'm not prepared to have my cash held hostage when I win.

It's something that rival never bothered to understand.....if you pay a player quickly, they will come back and re-deposit sometimes even right away....make a player wait 5 days, and most will do exactly that, and you'll lose 5 days of their action. Coupled with their stupid bonus ban setup, it explains why their few good licensees have jumped ship and many others gone pear shaped.

 

[jjezebel37]

Hi jjezebel37,

What is your login please.

I have checked all withdrawals waiting to be processed and we do not have a £400 withdrawal on file. I also checked all £30 deposits for Sunday and could not find an account that meets the criteria you explained here.

Are you certain it was at Tropica Casino?

Regards,
Duwayne

100%, i have the casino downloaded. The exact withdrawal was £382, i just rounded it up, they have now reduced it to £298!!


I will PM you my log in details thx

 

[jjezebel37]

Yes 2-5 days is disgraceful.

The bonus terms are also disgraceful. Max of 4xbonus? Plus some ridiculous WR? I reckon they sit back and watch people take these offers, laughing and clinking champagne flutes.

I would play rival games without a bonus without hesitation as i love them, but I'm not prepared to have my cash held hostage when I win.

It's something that rival never bothered to understand.....if you pay a player quickly, they will come back and re-deposit sometimes even right away....make a player wait 5 days, and most will do exactly that, and you'll lose 5 days of their action. Coupled with their stupid bonus ban setup, it explains why their few good licensees have jumped ship and many others gone pear shaped.

Well said!!!

 

[Refilliates Casinos]

100%, i have the casino downloaded. The exact withdrawal was £382, i just rounded it up, they have now reduced it to £298!!


I will PM you my log in details thx

Hi jjezebel37,

Thank you for sending the login and correct withdrawal information.

Here is what we have on file. You withdrew £298.22 (18 Dec) and not £400 as stated above. Also, not sure what you mean by rounding up as our records show that the withdrawal amount is £298.22 and not £382.

Kindly note that the withdrawal is still in the 48 hour reversal period and would have flushed a little later today. I have flushed it now and asked the Security Team if documents are needed as this is your 1st withdrawal at Tropica.

We also have no record of you contacting support regarding this withdrawal and realistically, everything is on track as per our normal operating procedures. I.e. don't think we have not done untoward here.

Regards,
Duwayne

 

[chuchu59]

What's the point reiterating it's not a $400 withdrawal. Or $382 for that matter and sidetracking the issue? The truth is there is a player who is unhappy with waiting for a long time for his cashout. If you continue to make players wait for the mandatory 2-5 days(normally 5 I would say) then the casino shouldnt even be placed in the 'Good to Go' category.

As for the sticky bonus thingie all Rival promos in the cashier state explicitly that this is so. If not, then it should be withdrawable so if a screenshot of the promo can be provided so much the better.

I believe the reverse withdrawal function for claiming of bonuses make good marketing sense. However, the system could do with some refinement. Once a player has submitted a w/d and he only wants to reverse part of it the problem arises as the w/d time will have to start all over again. The Rival cashier should incorporate a function where a player can reverse part of the w/d for the sake of claiming a bonus while the remaining portion of the w/d will remain unaffected and processed without having to start all over again. If this can be done I am satisfied that this is not roguish on Rival's part ie the whole w/d minus the reversed portion is still being processed normally.

 

[jjezebel37]

What's the point reiterating it's not a $400 withdrawal. Or $382 for that matter and sidetracking the issue? The truth is there is a player who is unhappy with waiting for a long time for his cashout. If you continue to make players wait for the mandatory 2-5 days(normally 5 I would say) then the casino shouldnt even be placed in the 'Good to Go' category.

As for the sticky bonus thingie all Rival promos in the cashier state explicitly that this is so. If not, then it should be withdrawable so if a screenshot of the promo can be provided so much the better.

I believe the reverse withdrawal function for claiming of bonuses make good marketing sense. However, the system could do with some refinement. Once a player has submitted a w/d and he only wants to reverse part of it the problem arises as the w/d time will have to start all over again. The Rival cashier should incorporate a function where a player can reverse part of the w/d for the sake of claiming a bonus while the remaining portion of the w/d will remain unaffected and processed without having to start all over again. If this can be done I am satisfied that this is not roguish on Rival's part ie the whole w/d minus the reversed portion is still being processed normally.

Ii am livid to say the least. i am in town at mo with daughter ans i am uaing my android. I feel as though i am being called a liar!! Rep mailed me and tried to say that i did not withdraw 388 but that i withdrew 298?!??

I spoke to online support last nite and when i asked why it haf been reduced, was told it was sticky and that they had auto taken 90.

I am no means a liar duywanye. i appreciate your response back but it is very ambigious in its wordin

the reps name was jon i think
. spoke to him last nite 5.00 uk time

 

[KasinoKing]

yes the reversible withdrawals are not bad at all
but how about the time that you have to do it? 5 business days dont you think its too much? 24-48 hours it wasnt a fair time to think in reverse the withdrawal or not?
and the max cashout on 100% 50% and 20% bonus you agree ?

Yes I agree that 5 days is WAY too long.
Personally I see no reason why all casinos can't do instant (or a few hours max) withdrawals for all fully verified players; after all, if the likes of 32Red, 3Dice, Ladbrokes, Bet365, etc. can do it, why can't everyone?
If the casinos are worried about the costs involved in multiple withdrawals & deposits (which ARE considerable) they should do the instant withdrawals, but then block the player from DEPOSITING for 3 days instead!
That would be much fairer & more responsible.

Again personally, although I would prefer it if they didn't, I don't have a problem with casinos putting max cash-outs on bonuses.
As long as it is CLEARLY spelled out in the T&Cs (which all players should read before depositing) then it's up to the player to decide if they want to take it or not.

KK

 

[bsilva028]

.

Hey there,

This is not our casino. We are Tropica Casino. As mentioned previously, I am not allowed to post our promotions, but if you are interested, open an account and have a look. We do not have Max Cashout on our offers of 100% or less.

We also run higher % offers with no Max Cashout for regular players.

Regards,
Duwayne

hi
i have an account in tropica casino too
and i dont mind of deposit there, and in case of "tentation" of reverse withdrawal ok, but, please put 1st a less time for that, if you put a 24-48 hours (48 max time for processing) for e-wallets withdrawals, i will deposite there when you guarantee me that time, and you alow to reverse withdrawals yes, and max cashouts too, here is a print screen of my tropica casino promotions

 

[bsilva028]

Hi everyone,

Need your help please.

As you know, white labels have been put into the Casinomeister (CM) Rogue Pit. We have been trying to get onto the CM Probation list so that we may prove ourselves as been a reputable outfit, however not getting any replies to private messages that we have sent.

Do any of you have any ideas or advice on what to do next? We want a chance to show that we are a operation : )

All the best,
Tropica Casino

i sent you a PM with my account details on tropica to you can check that what i am posting its correct