- Joined
- Apr 10, 2017
- Location
- Netherlands
Hi,
Last week I signed up with primeslots. They offered a nice bonus (some free spins and like 100%) so I deposit 25,-.
At the end I won almost 2K and by then I've fully wagered the bonus so I could made a cashout. So I did. After a few days, fully (successfully) verificated the account I thought the withdraw would be processed.
But then, NO. I got an email that I've made abuse of their system.
In the terms it says when you're playing with a bonus you aren't allowed to spin with more than 5,50 euro each time.
I was spinning for like 2 hours with bets from 1,25 or 2,50 euro.
I simply forgot that rule and made just a few spins of 6 euro (My winnings aren't from this spins though).
And that's the reason they declined my cashout and take everything from my account.
Last week I signed up with primeslots. They offered a nice bonus (some free spins and like 100%) so I deposit 25,-.
At the end I won almost 2K and by then I've fully wagered the bonus so I could made a cashout. So I did. After a few days, fully (successfully) verificated the account I thought the withdraw would be processed.
But then, NO. I got an email that I've made abuse of their system.
In the terms it says when you're playing with a bonus you aren't allowed to spin with more than 5,50 euro each time.
I was spinning for like 2 hours with bets from 1,25 or 2,50 euro.
I simply forgot that rule and made just a few spins of 6 euro (My winnings aren't from this spins though).
And that's the reason they declined my cashout and take everything from my account.
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