Just got this email:
Dear *
User *
It is with great regret and a heavy heart that we announce that our Casino will be closing on July 31, 2008. If you currently have a balance with the casino, please either play out your balance or withdraw your balance before our closing date. Please note, if you have received a bonus, the wagering requirements are still in place for all bonuses as well as redeemed/comp points. As a matter of goodwill, all players that are not able to playthrough their credits or cash out their withdrawable balance by July 31 will still be able to contact our customer service center 14 days after the closing date to request credits to be cashed out, should they have met wager requirements. All funds remaining in casino accounts after July 31 will be retained by the casino. We hope that you have enjoyed your time with us as much as we have enjoyed having you at.
Sincerely
Oliver Curran
Toll Free US: 1800 824 3175
I got that too, but how would anyone play/withdraw because the whole lot has gone AWOL now!!!!
Very cleverely the have this "All funds remaining in casino accounts after July 31 will be retained by the casino.". The current position seems that they have taken down all the websites and casinos, so of course no players can check and play their balances, and neither can they contact support easily.(because they can't look at the means to do so on the websites).
Come along 14th August, they are sitting pretty with player's balances.
Since the sites closed 2 DAYS before players were sent the Email (cart before the horse syndrome), there has been NO proper opportunity for players to wind down their play and withdraw any funds in the normal manner.
Maybe they didn't close, THEY WERE SHUT DOWN!
Since there are some players here with balances on account, they could let us know whether it is indeed somehow possible to contact support, and actually get a reply, and indeed to access their account and carry out the instructions to meet playthrough and withdraw by 31st July.
Since they are shutting down anyway, and are in Costa Rica, where is the incentive for them to leave honourably rather than run with as much player cash as they can get away with (why change the habits of a lifetime
)