Powerbet Closing Down?

studmuffin

Dormant account
Joined
May 28, 2006
Location
Texas
I just tried to deposit at Lucky Coin, one of Powerbet's sister sites (SureTurn? Is that anything?), and my deposit was denied. I called CS, and they told me that as of today, they were no longer accepting deposits because the casino was closing down. I asked if he meant the whole group, and he said yes! WTF?

These were nice while they lasted. Oh well.
 

Westland Bowl

Tin Foil Hat Club Member
PABnonaccred
CAG
Joined
Nov 1, 2005
Location
America
I just tried to deposit at Lucky Coin, one of Powerbet's sister sites (SureTurn? Is that anything?), and my deposit was denied. I called CS, and they told me that as of today, they were no longer accepting deposits because the casino was closing down. I asked if he meant the whole group, and he said yes! WTF?

These were nice while they lasted. Oh well.
A bigger question is why are/were you gambling at a NON-Casinomeister-accredited casino(s)? Hmmmmm...?? :confused:

Edit: Then again, I also play at a non-CM-accredited casino, Bodog, but at least it isn't rogued.
 

studmuffin

Dormant account
Joined
May 28, 2006
Location
Texas
They offer +EV bonuses. I've successfully deposited and withdrawn on several occasions and never had any problems.
 

jetset

RIP Brian
CAG
Joined
Feb 22, 2001
Location
Earth
I just tried to deposit at Lucky Coin, one of Powerbet's sister sites (SureTurn? Is that anything?), and my deposit was denied. I called CS, and they told me that as of today, they were no longer accepting deposits because the casino was closing down. I asked if he meant the whole group, and he said yes! WTF?

These were nice while they lasted. Oh well.
This is probably related to Warren Cloud's unexpected demise last week, as the organisation (and silent partners??) he leaves behind adjust to the new situation.

Silver Sands Poker is still advertising extensively.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Seems odd since our friend Warren supposedly had nothing to do with the group after quitting, yet the loss of this one man caused the entire business to collapse! It shows just how unstable this business was, as any well run business would factor in the possibility of key personnel becoming unavailable without notice, and would have plans in place to deal with it.

The question now is will this be an orderly closure, with enough funds available to pay players, affiliates, and staff - or was the group struggling badly, and this blow was more than it could take.

This could leave an opening for a new casino group to acquire the assets at a discount, including the player base, and relaunch after some rebranding. If it is clear that new owners and management are in charge, the casinos could try to shake off the earlier rogue image. A move to a recognised licencing juristiction would certainly help, as if they remain in Costa Rica, it may be suspected that this is simply another of their tricks, pretending to change owners and turn over a new leaf, but still being run by the same crowd, with the exception of Warren.
 

Simmo!

Moderator
Staff member
Joined
May 29, 2004
Location
England
Crystal Palace has gone aswell. Check the website.

This website is no longer available.

Please check this space often for more information & updates.
Think the Meister is about to get very busy!
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
This website is no longer available.

Please check this space often for more information & updates.
Wow! That was fast!
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Seems rather TOO fast to have been an accident. Only the other day I got my usual (and always ignored) Crystal Palace bonus offer - and today they are gone, not just "down", but cleaned house & gone!!!!!

It would be interesting how RTG address this (if they bother), as this is one HELL of a lot of casinos to do the proverbial "midnight flip", and presumably leaving a huge trail of recent deposits, pending withdrawals, and (naturally) disputed withdrawals.

Since Warren's demise was a while back, this excuse just won't wash, as the casinos were actively touting for business & taking deposits until this last weekend:what:

The band of reputable RTG operators should keep abreast of this issue, as this could well affect them by association, as Crystal Palace group (at least in some quarters) was becoming seen as less rogue.
 

Nicole50

Dormant account
Joined
Sep 13, 2006
Location
Netherland
For example : Accredited casino in casinomeister mean when some player get a big winning as Jackpot like 250.000 or 300.000, the casino has an obligation to pay it all and the casinomeister is here for this kind of issue,

But when you said I have no problem with crystal place or other which are not listed here, I am sure that your withdrawal does not exeed 1000 or maybe you have made withdrawal of 50 USD. That' why they pay you to let you continue depositing. But when yo have big winning , they will take you in the boat and you will not get your winning. They call it "not accredited casinos".
 

studmuffin

Dormant account
Joined
May 28, 2006
Location
Texas
For example : Accredited casino in casinomeister mean when some player get a big winning as Jackpot like 250.000 or 300.000, the casino has an obligation to pay it all and the casinomeister is here for this kind of issue,

But when you said I have no problem with crystal place or other which are not listed here, I am sure that your withdrawal does not exeed 1000 or maybe you have made withdrawal of 50 USD. That' why they pay you to let you continue depositing. But when yo have big winning , they will take you in the boat and you will not get your winning. They call it "not accredited casinos".
I am well aware of the definition of a non-accredited casino. I have different standards than casinomeister for choosing where I play. My largest withdrawal was approximately $1,700, and I had 4 other withdrawals over $1,000 in the past year.

The probability of running up a balance in the tens of thousands of dollars while playing games with a low house edge to clear a bonus is so small that most would consider it absurd.

If you're just a degen looking to "get lucky" by playing slots, it really doesn't matter where you play.
 

studmuffin

Dormant account
Joined
May 28, 2006
Location
Texas
Just got this email:

Dear *
User *

It is with great regret and a heavy heart that we announce that our Casino will be closing on July 31, 2008. If you currently have a balance with the casino, please either play out your balance or withdraw your balance before our closing date. Please note, if you have received a bonus, the wagering requirements are still in place for all bonuses as well as redeemed/comp points. As a matter of goodwill, all players that are not able to playthrough their credits or cash out their withdrawable balance by July 31 will still be able to contact our customer service center 14 days after the closing date to request credits to be cashed out, should they have met wager requirements. All funds remaining in casino accounts after July 31 will be retained by the casino. We hope that you have enjoyed your time with us as much as we have enjoyed having you at.

Sincerely
Oliver Curran
Toll Free US: 1800 824 3175
 

uungy

Dormant account
PABaccred
PABnoaccred
PABnononaccred
Joined
Jul 11, 2004
Location
Planet Earth (I think)
So is Oliver back from the dead, or are they using their past deceit as usual and signing off with other peoples names?

Last option may be that since there was no Oliver, then anyone can sign it off!

:what::what:
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Just got this email:

Dear *
User *

It is with great regret and a heavy heart that we announce that our Casino will be closing on July 31, 2008. If you currently have a balance with the casino, please either play out your balance or withdraw your balance before our closing date. Please note, if you have received a bonus, the wagering requirements are still in place for all bonuses as well as redeemed/comp points. As a matter of goodwill, all players that are not able to playthrough their credits or cash out their withdrawable balance by July 31 will still be able to contact our customer service center 14 days after the closing date to request credits to be cashed out, should they have met wager requirements. All funds remaining in casino accounts after July 31 will be retained by the casino. We hope that you have enjoyed your time with us as much as we have enjoyed having you at.

Sincerely
Oliver Curran
Toll Free US: 1800 824 3175
I got that too, but how would anyone play/withdraw because the whole lot has gone AWOL now!!!!

Very cleverely the have this "All funds remaining in casino accounts after July 31 will be retained by the casino.". The current position seems that they have taken down all the websites and casinos, so of course no players can check and play their balances, and neither can they contact support easily.(because they can't look at the means to do so on the websites).

Come along 14th August, they are sitting pretty with player's balances.

Since the sites closed 2 DAYS before players were sent the Email (cart before the horse syndrome), there has been NO proper opportunity for players to wind down their play and withdraw any funds in the normal manner.

Maybe they didn't close, THEY WERE SHUT DOWN!

Since there are some players here with balances on account, they could let us know whether it is indeed somehow possible to contact support, and actually get a reply, and indeed to access their account and carry out the instructions to meet playthrough and withdraw by 31st July.

Since they are shutting down anyway, and are in Costa Rica, where is the incentive for them to leave honourably rather than run with as much player cash as they can get away with (why change the habits of a lifetime:rolleyes:)
 

Simmo!

Moderator
Staff member
Joined
May 29, 2004
Location
England
All funds remaining in casino accounts after July 31 will be retained by the casino
Which would be theft quite simply. It's unblievable in this day and age that companies can be allowed to do this.

Time for RTG to step up to the plate IMO. Arguably their biggest test yet.
 

jetset

RIP Brian
CAG
Joined
Feb 22, 2001
Location
Earth
I doubt that they will, but before we look too far on the dark side has anyone tried that telephone number in Oliver Curran's signature?

In the meantime, we have an enquiry in with RTG regarding these anomalies.

These folks need to supply a working email channel to keep communications channels open in the absence of their websites.
 

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