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Playtech CAD account - be warned.

Discussion in 'Casino Complaints - Non-Bonus Issues' started by chayton, Feb 21, 2010.

    Feb 21, 2010
  1. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I have 2 Playtech accounts, one of which I opened in CAD without thinking. I play a lot of slots and progressive slots and just realized that the software is charging me 20% exchange rate on progressive games! For instance Wall St. is 50 cents per spin, but it's costing me 60 cents - Cinerama is 30 cents (instead of 25) - Queen of the Pyramids is $1.62 instead of $1.35

    Considering that the exchange rate is a little less than 4% right now, that's ridiculous.

    Anyhow I've contacted the casino to close my CAD account and I'll set up another one in USD. I just wanted to warn my fellow Canucks not to open an account in CAD if you play any progressive games!

    EDIT: I just realized that the games pay out with the same percentage....duh. So nevermind.
     
    Last edited: Feb 22, 2010
    1 person likes this.
  2. Feb 22, 2010
  3. wangpoker

    wangpoker Experienced Member PABnononaccred2 webmeister

    Occupation:
    affiliate marketing
    Location:
    Ontario/Canada
    That's a good lesson but it's not your fault. These casinos should learn from Pokerstars.
     
  4. Feb 23, 2010
  5. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I've been thinking about this....If I'm playing Wall Street for 60 cents ($.50+20%) and win $10, the software pays out $12 ($10+20%) so that part's good. BUT....if I won the progressive jackpot, would that also pay out at 20% exchange????? Probably not right? :confused:
     
  6. Mar 2, 2010
  7. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Just FYI

    I got a PM from Phil @ BetFred, paraphrased below:

    So if you have a CAD account at Playtech, you're paying 20% exchange on your bets on progressive games - and although any wins you get in the games are paid out at that same 20%, if you win the progressive jackpot, you'll be paid (today) with only 4.8% exchange.

    Good to know, right?
     
    1 person likes this.

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