PlayOJO withdrawal, waiting more than 24 hours.

[annieivy01]

Hi just wondering if anyone’s able to help me out I have made a withdrawel from ojo many times before I usually wake up and the money is processed and just wondered it’s not been processed and it past 24 hours and eager to get this money for private reasons and just wondered if anyone’s got any help?

 

[maxd]

Hello,

Your best bet would be to contact the PlayOjo rep here on the forums. They are @EGO , click on their name and send them a Private Message with your account details, withdrawal info, etc. They’re usually quite prompt and I would expect you’ll have the answers you need quite quickly. That said it is the weekend and it’s not unusual for these things to move a little slower than usual.

If contacting the rep fails and you feel you need further assistance please feel free to file a Player Arbitration (PAB) request with us and we’ll look into it for you.



Regards,

Max Drayman
Head of Dispute Arbitration & Player Complaints (PABs)

 

[EGO]

Hi just wondering if anyone’s able to help me out I have made a withdrawel from ojo many times before I usually wake up and the money is processed and just wondered it’s not been processed and it past 24 hours and eager to get this money for private reasons and just wondered if anyone’s got any help?

Just checked for you and you have been paid

 

[maxd]

@annieivy01 , can you confirm that you’ve received your payment please? Thank you.

- Max