MartiniMan
high octane booze, works for me!
- Joined
- Oct 22, 2017
- Location
- earth
I'm unfortunately located in Australia. As you'd probably know, the only casinos accepting Aussies are grey market casinos. Been playing at one such establishment since Sept 2019. Most deposits are with BTC. All withdrawals are paid to BTC.
EG - April 1'st 2020 to April 30'th 2020 (inclusive) is what Per Month, means.
In April 2020, I reached the Per Month withdrawal limit.
Today May 7'th (6'th may in EU), I won AU$3,900.
A few moments after initiating a BTC withdrawal for AU$3,000, that money was returned to my player account. Contacted Live Chat, was informed, I'd exceeded the monthly withdrawal limit, and I could not withdrawal till 14:00 7'th of May, and only $1,500. They went on to say my monthly withdrawal limit (in full) will reset itself to AU$0.00 @ 14:00 8'th May 2020.
I've contacted management, but they refuse to budge. Stating, I've exceed the Monthly withdrawal limit, and I can not withdrawal until 7'th and 8'th May 2020.
No where in the T&C's does it state Calendar Month. Which, is what they're trying to whitewash me with.
Per Month and Calendar Month are two completely different meanings.
- Daily withdrawal limit: AU$4,000
- Weekly withdrawal limit: AU$5,000
- Per Month withdrawal limit: AU$30,000
EG - April 1'st 2020 to April 30'th 2020 (inclusive) is what Per Month, means.
In April 2020, I reached the Per Month withdrawal limit.
Today May 7'th (6'th may in EU), I won AU$3,900.
A few moments after initiating a BTC withdrawal for AU$3,000, that money was returned to my player account. Contacted Live Chat, was informed, I'd exceeded the monthly withdrawal limit, and I could not withdrawal till 14:00 7'th of May, and only $1,500. They went on to say my monthly withdrawal limit (in full) will reset itself to AU$0.00 @ 14:00 8'th May 2020.
I've contacted management, but they refuse to budge. Stating, I've exceed the Monthly withdrawal limit, and I can not withdrawal until 7'th and 8'th May 2020.
No where in the T&C's does it state Calendar Month. Which, is what they're trying to whitewash me with.
Per Month and Calendar Month are two completely different meanings.