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PaddyPower - VIP Program a JOKE

Discussion in 'Online Casinos' started by Nate, May 7, 2012.

    May 7, 2012
  1. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Been playing consistently at PaddyPower Casino over the last month or two. My deposits have been significant. I could be slightly ahead or behind - I haven't really checked.

    What really gets to me is the utterly POOR VIP promotions they have. They consistently run the same promotions week in and out and the MAXIMUM (Monday to Friday) that you can get is a 100 Euro Bonus.

    To give you some insight. Monday is double loyalty points (Their points accumulate 2-3 times SLOWER than at Betfred). Whatever points are earned will be doubled and added as a bonus with 1 x Wagering (up to 100Euro Max)

    Tuesdays - 20% Cash Back up to 200Euro with 1 x Wagering)

    Wednesday - 'Double your winnings' up to 100 Euro max with 1 x wagering.

    Thursday - Wager 8000 Euro to qualify for a 100 Euro Bonus with 1 x wagering.

    Friday - a 50% bonus up to 300 Euro with 32 (D+B) wagering

    Saturday to Sunday - VIP LeaderBoard (Highest Wagerer could earn between 1000 - 2000 Euro)

    Is it just me or are these promotions REALLY Poor for a VIP? I mean, I could deposit 5000 Euros in a Day to earn 100 the next?

    BTW - I have received 1 comp since depositing bigger - 50 Euro ( That I didn't ask for) after being down 2500 - 3000 Euro in that Session..

    Your thoughts?

    Nate
     
    1 person likes this.
  2. May 7, 2012
  3. mn001

    mn001 Experienced Member

    Occupation:
    Troll
    Location:
    Casino
    All I know is I got better promos from them before they opened the new casino. I've never been vip though so no comments on those promos. I stopped playing with them some time ago. (But they are still a very good casino/bookie because of quick payout and good support.)
     
    1 person likes this.
  4. May 7, 2012
  5. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Their payouts are super fast. That's why I play there :)

    I am not happy so much with their loyalty program. I mean Why would I spend 2000 Euro for a 100 Euro.

    Its my choice at the end of the day, however I have been reassured that their Offers rival some of the best online.

    Its a far cry from being called a VIP when you can't even get more than 200Euro for up to 8000 worth of deposits in a day :confused:..

    Betfred offers more match bonuses (although phantom) and also Good Will Gestures. They have small promos also where they drop Cash in your account for playing.

    Nate
     
    1 person likes this.
  6. May 7, 2012
  7. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    Hi Nate. You pretty much sum up the experince I've been having with the PP VIP program.
    I've made quite a few deposits with them in 2012, and I don't have a whole lot to show for it.
    I usually don't claim any set VIP bonuses, mostly because I'm getting far better promos elsewhere. If memory serves me right, I've received two ND bonuses this year. They probably equate to less than 1-2% of my deposits with them.

    Freddy
     
    1 person likes this.
  8. May 7, 2012
  9. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    nate go play at prestige casino you shall be looked after in all areas ! played there for years was a vip at one point used to get loads of good free chips ) & realy good matches right upto £2k )
     
    1 person likes this.
  10. May 7, 2012
  11. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Thats actually sick. Sounds a bit like mine. Maybe close on 15 000 Euro deposited in a month and a half and I have received probably LESS than 150 Euros in ND Bonuses.

    The sad part is after liaising with the Casino Manager and his assistant (or Designate) I am told that the more or longer I play, the better the rewards.

    Well, week in and week out, same lousy promos and I haven't bothered asking for a comp because I know the answer (I probably asked once or twice after heavy losses an was never granted one:thumbsup:)

    I expected it to get better... Just horrid - Honestly. For me, its all about looking after your players so they return. I suppose they won't be seeing me for a while irrelevant of my win/lose status.

    Nate



     
    1 person likes this.
  12. May 8, 2012
  13. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Thanks mrjones...

    I see they have nice bonuses. Had a peek on the website and the only thing is the pending period of 4 days that makes me lose interest

    Nate
     
  14. May 8, 2012
  15. Jinn

    Jinn Experienced Member webmeister

    Occupation:
    Webmaster
    Location:
    I.S.S.
    It seems the VIP pages on their site offer a lot more than what you've received, like for example :

    Those type of offers seem to be important for a VIP program, not just the daily promos that you mentioned. It's unfortunate if they're really not living up to all the hype they wrote on their VIP pages...
     
    1 person likes this.
  16. May 8, 2012
  17. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    I read that before but forgot about it...

    What you quoted makes so much sense. I received 1 Cash drop for a huge amount deposited (For me at least) and the VIP Manager told me today that she will now review my account regularly.

    I only got a cash drop today because I mailed her and asked if this was what I could expect.

    What they did note and were quick to point out was what promotions I claimed. I mean seriously? 100Euro for depositing thousands in a day? All these were tallied so it looks like I've been given nice bonuses. All of these were earned through wagering or losses.

    Nate
     
  18. May 8, 2012
  19. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    hi nate i think your find these are for standard members , when i was vip most was done in under 48hrs sometimes next day , you shall get a vip manager rep etc etc , if your spending a fair ammount you get treated very well , they do look after you going from my play there ) anyways down to you at least your hearing it from a customer & not affilate .
     
    1 person likes this.
  20. May 12, 2012
  21. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    It's a shame really, 'cos they are great in many other aspects. They are one of the fastest paying casinos out there, and that applies to big withdrawals too. And of course their selection of games is excellent.

    I've seen this at many casinos lately though. They launch a VIP program ("everyone else is doing so"), and decide on a what benefits to add to the program. Like personalized offers and support, event invitations and so on. Sadly, often there's no real content there. You get the same offers you always did. Which was fine, until you were promised something better :cool:


    Freddy
     
    1 person likes this.
  22. May 13, 2012
  23. topoor

    topoor Banned User - Multiple banned forum accounts

    Occupation:
    Professional
    Location:
    UK
    Its the worst "VIP" scheme I've ever seen. I lost thousands there and played all their promotions, wagering contents etc. The rewards for doing so are the poorest around and practically non-existent. They have lost my business due to this. If they do happen to run a promo then the terms they email you differ wildly from those on the site! The best promo they ran this week for VIP's is a double winnings promo up to £100 (£100!!!:lolup:) Their terms stated a minimum of 300 transactions required so instead of enjoying your play you have to count up to make sure you qualify.
     
  24. May 13, 2012
  25. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    I have to agree wiih refre and you.

    I emailed the VIP Manager and told her that WHEN she decides that I am good enough for better rewards she can contact me. Their offers are laughable honestly.

    The latest offer for VIP's - 50% match up to 300Euro with 32x (D+B) wagering. I mean seriously? Why will I deposit 600 Euro to score 300 and some insane wageriing requirements?

    My personal opinion is they don't care too much for players and from the attitude of the Casino Manager to his assistant and the VIP Manager thinking they are doing good with a 'cheap' VIP scheme is beyond me.

    The Casino Manager said to me "I am happy that our offers stand up to and we frequently check that our comparable offers, wager requirements, etc are amongst the leading offers in the casino industry" ... Umm K - IF you say so :thumbsup:

    I have told them that its bye bye from me UNTIL they come to the party - I honestly will not deposit a dime and have not since I started this thread.

    In any event - I'm not losing at PaddyPower - I'm actually ahead.

    Nate
     
  26. May 13, 2012
  27. topoor

    topoor Banned User - Multiple banned forum accounts

    Occupation:
    Professional
    Location:
    UK
    I've no idea how they believe they are competitive within the industry? Intercasino give me 1000s every month at only 10x wagering! Other places unlimited cashback! Paddypower gives me maybe 10% on slots only up to £100 then puts a wagering requirement on that!
     
  28. May 22, 2012
  29. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    They have upped their promotional offers 'Slightly'... Still doesn't justify being called a VIP Program IMHO.

    Seems I was never a Very Important Player to begin with as I have not dropped a penny there for almost 2 weeks and the Casino nor the VIP Manager have bothered to find out WHY? It's not like I'm losing and not playing because of a bad run... its because they haven't shown me any real VIP treatment...

    Another lesson on how not to run a VIP program on a bronze template.

    Nate
     

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