I have opened an account and deposited 4 times total of 600eur on which i have got welcome bonus. Eventually i have lost all of my money including bonus. After that i have deposited two more times 50eur without claiming any bonus and lost. The next day i deposited 50eur , claimed 20 %(10eur) which was offered to me , met bonus requierements without breaching any terms and condition. I have won 690.68eur and made a withdrawal. The next day i have received a mail saying that they confiscated my winings and they return 50eur to my oshi account. They say that i was beaching they max bet rule when i was playing with my inital first 4 deposits when i used welcome bonus, which i eventually lost. I remember that i place 10 eur bet on starburst, i dont know when( before or after making bonus reqiuerements) but if i did that mistake , i have lost all including that bonus. After losing all of my money they gave my bonus as a compensation for my lost, which i lost too. After that i made 2 deposits , and lost again, but on the last i have won 690.68eur , and decided to cash out.
How can they confiscated my winings, if i have made that mistake , it was only that time when i lost all of my money, i didnt bet over max bet rule ever again.
How can they confiscated my winings, if i have made that mistake , it was only that time when i lost all of my money, i didnt bet over max bet rule ever again.