OK PAY Debit Card Declined for ALL TRANACTIONS! ATM & POS!!!!!!!

[pmutts]

At about 1AM on Tuesday morning, I requested a withdrawal to OK PAY from Manhattan Slots for $1100. I was surprised and elated to see it had been the withdrawal had been processed within 30 minutes after the request. This has NEVER happened at CWC or anywhere else for me.

I immediately completed an OK PAY Debit Card Top Up for $900. I have tried to withdraw varying amounts from the ATMs of 4 different banks and ALL of them said the same thing...that I had "exceeded my daily withdrawal limit."

I was able to use the card as a credit card to pay a couple of bills and purchases a a couple of stores.

I created a support ticket and uploaded a copy of the receipt for the denied transactions. I got some lame reply about a possible delay time this morning.

It certainly seems no coincidence that when I logged in to one of the Club World Casinos late yesterday afternoon OK Pay had VANISHED from their site. Support told me they had made a decision to not do gaming transactions with US Residents.

Then, just about a half hour ago, I tried to take funds from my Debit Card and put them back in my Web Wallet and that transaction was also DENIED!

Forget about calling OK PAY. You will get nothing but a busy signal.

This may well be the final straw for me in online gaming. I am SICK OF THE HASSLES, SICK OF THE LOSSES, AND SICK OF THE GREEDY ONLINE GAMING OPERATIONS THAT DO EVERYTHING IN THEIR POWER TO DELAY PAYMENTS WHEN YOU ACTUALLY WIN.

As another member pointed out, this is another example of the Casinos, in this case CW Group failing to communicate or offer an honest answer to their loyal patrons who have in many many cases have thrown away tens of thousands (or more) of dollars to their greedy games.

I just hope I can continue to use the Debit Card for "legitimate and legal" purposes until the balance is zero.


UPDATE!!!!!!!!!!!! NOW THE CARD DECLINES FOR ALL TRANSACTIONS!


I just tried to use the card to pay a fine for a traffic violation to the city where I live. The available balance on the OK PAY Site is $540. This transaction was for $350. IT DECLINED. IT LOOKS LIKE I'M SCREWED.

I had a gut feeling yesterday that I should just use all available funds on the card to take care of things or purchase needed items but I didn't do it. I decided to wait until today and unless something changes I have been ripped of $540 at a minimum.

 

[jelsmith]

If you have netspend or bluebird you can register the okpay card and use it to load those cards....ns is 200 a day and bluebird is 100 it may take a couple days to get it all but thats one way to do it.

 

[gambler777]

So Sorry... this should not happen to anyone. But I think all US players just have to give up. We are not getting our funds back, so unless you just like contributing, it's not happening. If CWC is not being reliable, no one is. You are waiting on Okpay that you can no longer get, I am waiting on Paymycard for 9 days now. I almost went okpay but something held me back, now I am glad, thought I don't have PMC either. Another player from INB, another reputable casino, cannot get their funds from Mypaylinq. As I said, I think all US players are done, and I do think this will make it much less profitable for the industry. But I will be wishing you luck, and myself as well, that we can get our funds one last time. I guess I just gave myself a good reason for quitting. Good Luck

 

[anniemac]

This is kinda a surprise about the debit card not working.

I knew that you couldn't deposit with OkPay anymore. I guess if the card is still working for bill pay, that is a perk.

I just had a feeling about something not quite right last week. Glad I got my wire. Could be a viable way to get your money. Requested on Thursday, received in bank on Monday.

 

[pmutts]

READ MY UPDATED INITIAL POST. NOW MY CARD WILL NOT WORK FOR ANY TRANSACTION.

• OK Pay Card will not work at ATMs
• OK Pay Card will not work for point of purchase transactions or "Signature Purchases."
• OK Pay Web Site will not allow you to place funds from the Card back into your Web Wallet
• OK Pay cannot be reached by telephone--you will only get a busy signal.

 

[weesie]

Wow,

I am so sorry to read all of this. I know many of you had to bend over backwards to get the card to begin with. This is just wrong on so many levels.

I am waiting on a withdrawal from CWC but it is with pay my card. I was told by the rep here at CM that it was delayed and I should see it by the end of the week. I hope so.

It was submitted on the 8th, nine days ago. I know I am frustrated with my situation, I can't imagine being in yours.

I hope things work out for you soon,

weesie

 

[weesie]

pnutts, are you using the "debit" option or the "credit" option when trying to use it.

Someone told me you have to use the "credit" option.

 

[pmutts]

I'm using the "Credit" Option--Anyone with a balance has been HAD!

Yesterday it worked; however, now ALL transactions are blocked. I even tried to register it to my Netspend card to transfer money and the verification authorization for under $1 was DECLINED.

I found this buried deeply in tiny print on the OK PAY Site supposedly from 3/17:

Outdated URL (Invalid)

My question is this? Why did they complete the the card top up if they knew an entire month ago that these funds had been seized by the Cypress Government?

Why didn't they IMMEDIATELY suspend all Debit Card Top Ups to protect their "valued customers?"

Get real--these people are thieves!

 

[weesie]

It says something about a $250.00 per day limit.

It also expects the funds to be released, so, it sounds temporary.

Sorry

 

[gloria460]

This is horrible. I know people like to play online but with all the seizures and delays in payment it's time to seriously consider is it worth it.

The casinos are hard enough to win at anyways and when you finally do win you don't even know if you're going to get your money, especially if it's a big win.

Pmutts, I was going to suggest using it at walmart and getting cash advances til it was cleared but looks like that won't even work now.

goodluck...hope CWC can help you out.

 

[anniemac]

Interesting on so many levels.

The people that own OKPay also own Payspark. That may not mean much to some of you but Payspark used to be a viable deposit/withdrawal option for US before UIGEA. Payspark also had a debit card. Payspark is also listed as a deposit/withdrawal option on InetBet but I received an email from Payspark last week stating that they would no longer accept US DL as verification, that I needed to send in a passport. That ended that for me .

I got my wire with no problem. Maybe if you have money that isn't tied up with a debit card, you can have it wired to you.

What a mess this has turned out to be for US players. I guess I can say I'm glad I don't have a withdrawal pending because I'd be a PO'd person right now.

 

[lnspin]

Might be something to do with Cyprus.. I have a payspark account and as of yesterday afternoon it is not working. Have some money in there so trying to get it out asap, but currently does not work at atms or for a purchase.

 

[cpdnd31]

HMMM this is strange I won money on Monday night- had it transferred to okpay - topped off card went to atm in Morning and withdrew it all no problems. I took a grand out no problem.

 

[dcpam39]

Currently both inet and 3 dice still offer okpay for deposits and withdrawals. I wonder if this is only an issue at clubworld.

Reflecting on cw's periodic processor issues-I wonder if a payment to okpay was delayed, which affected customers' balances at okpay.

I hope you are able to retrieve your funds soon.

 

[Nate]

Where there's smoke... there's usually fire. I actually hoping not, but It's probably a matter of time until there are issues at 3Dice and Inetbet too. Maybe someone could PM the 3Dice or Inetbet rep and get clarity?

I would be cautious using OKPAY anywhere at this present moment. The last thing people need is their funds being held or seized by some foreign bank. There is a reason CWC removed the option.

Nate

 

[vinylweatherman]

The latest OKPay update still mentions that there are daily limits, not a complete freezing of funds. Something more recent, and more devastating, has happened.

OKPay has also failed to keep customers informed before applying these new measures, so naturally their phone lines will be busy, something that will only make things worse for the reputation of OKPay.

It seems this more or less confirms my earlier suspicions that the problems at MyPayLinq might also be connected to the problems in Cyprus, where an earlier measure prevented money from leaving the country. However, MyPayLinq has never confirmed this, nor told any customers waiting for a bank wire what the problem was.

It could be the combined effects of the freeze by the Cypriot government and UIGEA measures that have seized up these methods for US players.

Officially, this is all temporary until a decision has been reached and the taxes secured.

 

[pmutts]

Failed on every level.

The latest OKPay update still mentions that there are daily limits, not a complete freezing of funds. Something more recent, and more devastating, has happened.

OKPay has also failed to keep customers informed before applying these new measures, so naturally their phone lines will be busy, something that will only make things worse for the reputation of OKPay.

It seems this more or less confirms my earlier suspicions that the problems at MyPayLinq might also be connected to the problems in Cyprus, where an earlier measure prevented money from leaving the country. However, MyPayLinq has never confirmed this, nor told any customers waiting for a bank wire what the problem was.

It could be the combined effects of the freeze by the Cypriot government and UIGEA measures that have seized up these methods for US players.

Officially, this is all temporary until a decision has been reached and the taxes secured.

Vinylweatherman, you are reiterating my point. The link I posted from the OK pay site is dated 3/17. Why would they continue to top up the debit cards if they knew the Cypress Government would sieze the funds. This makes absolutely no sense whatsoever.

They claim that while any monies they hold for their customers are held in countries other than Cypress and they are "safe." The go on to say the Bank that issued the Debit Cards is in Cypress however and therefore those funds are essentially in jeopardy.

My question is why didn't they boldly announce on their site on March 17 that the Debit Card was temporarily suspended until the Cypress Financial Crises was resolved.

If I had seen that article--and read it--I would have NEVER topped up my card after my first win in well over a month. In fact, I probably would not have withdrawn to OKPay.

Do you think this is why they for all intents and purposes hid this article on their site? Perhaps they realized people would be afraid to entrust their money to them.

 

[vinylweatherman]

Vinylweatherman, you are reiterating my point. The link I posted from the OK pay site is dated 3/17. Why would they continue to top up the debit cards if they knew the Cypress Government would sieze the funds. This makes absolutely no sense whatsoever.

They claim that while any monies they hold for their customers are held in countries other than Cypress and they are "safe." The go on to say the Bank that issued the Debit Cards is in Cypress however and therefore those funds are essentially in jeopardy.

My question is why didn't they boldly announce on their site on March 17 that the Debit Card was temporarily suspended until the Cypress Financial Crises was resolved.

If I had seen that article--and read it--I would have NEVER topped up my card after my first win in well over a month. In fact, I probably would not have withdrawn to OKPay.

Do you think this is why they for all intents and purposes hid this article on their site? Perhaps they realized people would be afraid to entrust their money to them.

It's now dated the 22nd, but still only mentions the daily limits, not the total suspension of the debit cards. There must have been a further development that they have yet to tell their customers about.

 

[LooneyTunez]

Here's a copy of the support ticket I submitted last night, and the response given. Not sure what to make of it.


=======================================================
Reported problems with debit card transactions


Hello,

I'm wondering if there are any issues with the OKPAY debit card, because I have read reports from other card holders (in the USA) that transactions are being declined for all types of purchases (ATM, point of purchase, transfers back to the OKPAY wallet, etc). Any information you can provide would be much appreciated.

Thanks in advance for your prompt attention.

4/18/2013 12:40 AM GMT
Comments

OKPAY Support
Hello,
Thank you for contacting OKPAY support!
We have temporary problems with debit card funding/withdrawal/payment operations. Our technical department is working on this issue now. It will be fixed asap.

We are sorry for any inconvenience it may cause!

 

[anniemac]

Yep, technical difficults are the first thing they say right before the feathers hit the fan.

All entities, casinos, webwallets etc, don't want to let on that there is a problem because then they will lose customers.

I'm pretty sure I am done with online gaming until the US decides to legalize it. I am not wired to wait and hope I get paid. So for my sanity and the safety of others, I am going to make the trip to my local B&M casino when I get the urge.

 

[slotplayer]

Might be something to do with Cyprus.. I have a payspark account and as of yesterday afternoon it is not working. Have some money in there so trying to get it out asap, but currently does not work at atms or for a purchase.

I got my money out back on 3/16 when AGD posted the news of the Cyprus problem.
I had planned on getting it out the week b4 due to the passport requirement but never got around to it.

I tired my bank's ATM first but was unsuccessful. Then I went to a BOA ATM and that worked. Not sure if I just got lucky or what.

anniemac - I received the same email regarding the passport id. no way I'm doing that.
I was considering getting a passport card for $30 and sent them a sample first but they rejected it as an option.

However, they did a 180 and sent me another email indicating a color id front/back (including a dr) was ok.
I never sent them the backside of my dr.

Did you get the 2nd email by any chance?

 

[anniemac]

Slotplayer,

I didn't get another email but they did tell me that a passport card would work. I just told Payspark to go ahead and close my account after having one for 5-6 years. They did tell me that I could reopen my account if I got a passport.

I found it rather foolish that they won't take a US driver's license anymore but a DL is proof of identity to get a passport. I don't know what the problem is but I'm just tired of dancing thru fire. So no more online gaming for me.

I, too, got my money out on the 16th by wire. Looks like it was a good thing too.

 

[weesie]

I bank at a smaller credit union. Even though they are small, they have always been on top of

things as far as the international banking climate. There have been a few times they have

rejected purchases I have tried to make or on-line accounts I have tried to open. Mypaylinq

being one of them. I never got very far with opening an account at Okpay, which, as I see now,

my bank would have refused anyway.

Any processor or e-wallet with holdings or based in Cyprus has been and will be rejected. They

told me due to massive fraud in Cyprus, they refuse to approve such transactions.

 

[slotplayer]

Slotplayer,

I didn't get another email but they did tell me that a passport card would work. I just told Payspark to go ahead and close my account after having one for 5-6 years. They did tell me that I could reopen my account if I got a passport.

I found it rather foolish that they won't take a US driver's license anymore but a DL is proof of identity to get a passport. I don't know what the problem is but I'm just tired of dancing thru fire. So no more online gaming for me.

I, too, got my money out on the 16th by wire. Looks like it was a good thing too.

It is foolish.
I'm not even sure they knew what a passport card was until I sent them the Google sample. Maybe they did.
Been a over a year now since I played online. My days as an affiliate are pretty much over as well.

 

[vinylweatherman]

Here's a copy of the support ticket I submitted last night, and the response given. Not sure what to make of it.


=======================================================
Reported problems with debit card transactions


Hello,

I'm wondering if there are any issues with the OKPAY debit card, because I have read reports from other card holders (in the USA) that transactions are being declined for all types of purchases (ATM, point of purchase, transfers back to the OKPAY wallet, etc). Any information you can provide would be much appreciated.

Thanks in advance for your prompt attention.

4/18/2013 12:40 AM GMT
Comments

OKPAY Support
Hello,
Thank you for contacting OKPAY support!
We have temporary problems with debit card funding/withdrawal/payment operations. Our technical department is working on this issue now. It will be fixed asap.

We are sorry for any inconvenience it may cause!

Really, what exactly are they doing, waterboarding the Cypriot government

It's even stated on their own website that this is a problem brought on by the problems in Cyprus, yet when someone asks they try to hide this and blame "technical problems". There is obviously some truth in the idea that they intended the statement on their site to be hard to find.

 

[pobeda]

I had same problem more them a month ago. The difference, my top up never got to OKPAY card and remained Pending.
After they confirmed that there is an issue, I requested to cancel top up (maybe you can try that) and deposit money back to my OKPAY wallet. It took 3 weeks, I had to sign forms and other documents, but at the end of March I got money back to my wallet and requested wire transfer to my banking account.
It worked, however, I request 2 more since that and the fees are just outrageous. NOT INCLUDING your banking fees, from $1050 wire i received $939

DO NOT use OKPAY master card now, as they having issues. They requested proof of address documents for me (for no reason, I was verified) I guess just to buy some time.

If you OK with high wire fees, proceed with this method, I am got money in 2 days (consistently all 3 times)

 

[anniemac]

Pobeda,

Glad you mentioned the fee raise. I thought I was just mistaken about how much I was charged the first time. This last wire cost me nearly $80 with my bank charging me $7. But, at least I got my money and I am done.

 

[pobeda]

Pobeda,

Glad you mentioned the fee raise. I thought I was just mistaken about how much I was charged the first time. This last wire cost me nearly $80 with my bank charging me $7. But, at least I got my money and I am done.

yep and check this out. in the fee schedule:
Banking Details Clarification $30
SWIFT Confirmation $30

( I did in fact asked who they paying $30 to clarify MY banking details and which bank charges $30 for SWIFT confirmation and, of course, got no answer
all they responded with:
"are not mandatory and are requested by client manually in case the wire transfer needs to be tracked or incorrect details have been specified. They do not apply to regular transfers. "

So, simply saying, OKPAY claiming they only charge $15 for the wire, and they not sure what happens with other fees
its hard enough to win anything online, and we have to waste money to cover those unreasonable fees.

However, there just no other way. Reading horror stories about bounced checks, I am just not ready to screw my banking account with one of those

 

[pmutts]

ATM WITHDRAWAL SUCCESSFUL THIS MORNING

As the message I received from OK Pay support indicated, everything seems back to "normal."

I made my ATM withdrawal this morning without any problems. I panicked yesterday--this is obvious to anyone who read this thread. Of course I panicked because there is a history of any company attempting to do what OK Pay is doing--attempting to provided a service needed and desired by many--get's f--ked over by legislators here or in various other countries.

They were guilty of only one thing, communicating the issue proactively to customers. I should have NEVER referred to them as thieves.

The timing on things was beyond ironic. I hit my first win in at least 6 weeks anywhere and cash out at about 1AM. Literally, a half hour later they have paid the withdrawal which has NEVER happened to me before. Remember, CWC were the very group that tried to convince us all to get OK Pay accounts.

I'm elated. I pay a couple of bills online using the card without issue. The, I go to the ATM that morning and cannot get cash. Then I come home and log in to one of my favorite CWC Casinos and OK Pay has VANISHED from the site. At this point I am close to panic.

The next day the card will do absolutely nothing and I am not even able to transfer them back to my E - Wallet. That is when I completely panicked as most would.

I love the OK Pay business model and really hope they can hold it together and continue to provide service to US Residents but now that we are down to two sites that currently accept them just how worth it to them could the hassles possibly be?

Fortunately, I got the money. Hopefully they can continue to provide their service but these incidents are exactly what causes people to have no trust in them. I hope really hope CWC and some of the other accredited sites will strike a deal but I won't hold my breath on that.

 

[pmutts]

Kudos to you--you were absolutely correct.

It says something about a $250.00 per day limit.

It also expects the funds to be released, so, it sounds temporary.

Sorry

When I read your post I knew you may well be right and hoped you were. Yeah! You were!

 

[gambler777]

Wow,

I am so sorry to read all of this. I know many of you had to bend over backwards to get the card to begin with. This is just wrong on so many levels.

I am waiting on a withdrawal from CWC but it is with pay my card. I was told by the rep here at CM that it was delayed and I should see it by the end of the week. I hope so.

It was submitted on the 8th, nine days ago. I know I am frustrated with my situation, I can't imagine being in yours.

I hope things work out for you soon,

weesie

Hi weesie, My pmc was requested on the 7th,, also a delay and I should see by end of week. Funds are in my account today. So hopefully you will see the same thing shortly.

 

[vinylweatherman]

This is all very well, but if only 2 sites now accept them, this is not just a panic by a few players down to lack of communications. This is a situation where OPERATORS are running scared and ditching OK Pay as an option. They get to see a bigger picture that players generally don't about how OK Pay is working out.

If this is NOT down to the problems in Cyprus, why have that statement on their site?

Until the situation there has settled down, no one can be certain that OK Pay or any other Cyprus based processing business will not suffer even worse problems keeping customers united with their money.

Outside of Cyprus, the media here seem to be spinning this crisis as a few dodgy billionaires taking a haircut from funds tucked away in Cyprus, rather than ordinary people losing money because Cyprus just happens to be in part of a chain of how they are provided with a financial service. This spin is presumably to make us sympathetic to the cause, rather than to the dodgy people facing the loss of large chunks of their ill gotten fortunes.

 

[anniemac]

What's the update on OkPay so far? Cards working again? Have you got your money yet?

CW pulled it as an option but InetBet is still showing is as deposit/withdrawal method. Would be nice to get an update from a casino about this. InetBet also suggested I use Ukash and I don't know how or where to do that.

 

[pobeda]

JUST FYI,

here is what iNetBet send me a couple days ago

At this time the daily withdrawal limit is $250
Weekly it is $1000

This is to OKPAY

 

[harrys99]

InetBet also suggested I use Ukash and I don't know how or where to do that.

Last time I used Ukash (less than a month ago) I had to buy a non-gambling voucher and then pay extra fees to convert it to a gambling voucher via the Cashu website. Everybody takes a cut in fees.

Unless someone else knows how US members can buy Ukash vouchers a different way. Pain in the azz Anniemac.

 

[anniemac]

harrys99,

That's what I thought about Ukash, PIA to make it work.

I just don't want to withdraw to OKPay and then not be able to get a wire sent to me from them. I know depositing via OKPay is out for me.

I tried to get some info from InetBet but got alot of info that I know won't work. LOL!

 

[MisterBJ]

I think Inetbet has paste and pay as a deposit option. You can then get a wire or check via Inetbet

 

[queensx3]

okpay

just a note to let all know, when trying to contact okpay, go thru operator, last week i was trying to contact them, receiving a message that the volume of calls to this destination was to high to complete my call,........ i went thru the operator and they answered on the second ring, my problem was resolved. oh and if u are out there in Casinomester land whoever won the almost 30 g's at clubworld, what game did u play???? and congrats!!!