NYSPINS £50,000 Withdrawal Denied

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Hi guys,

this is what I have to put up with live chat! Told incorrect information again on my balance! He told me he was busy! Sorry for the inconvenience Sebastian I have only waited 17 weeks! Obviously the relevant department are very busy with my verification process!
Maybe a PAB would be appropriate here, then you will be compelled under the rules to stop posting all this stuff.
 
NYSpins is reviewed by Casinomeister

navyboy

Newbie member
Joined
Jan 20, 2021
Location
hull
Maybe a PAB would be appropriate here, then you will be compelled under the rules to stop posting all this stuff.
Sorry mate what’s a PAB? All my posts are true facts I do not cover anything up and everything can be read in the chat so don’t see the issue? I thought this was the place to discuss these matters? If you can explain? Thanks
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I just wanted the 2-3 post deleted as I am repeating myself just didn’t think the first one uploaded properly. Wong let me do it?
The reason it looks like you are repeating yourself is because you were cross-posting and I merged the threads. Unless there is personal information like your real name, physical address, phone number, username, passwords, etc., I wouldn't worry about it.
 

navyboy

Newbie member
Joined
Jan 20, 2021
Location
hull
Hey guys just a quick update with NYSPINS I have now had to get my solicitor involved as they are not accepted my documentation absolutely disgrace. They seem to have a issues with source off funds which is laughable as I have given them all correct documentation and information.
sadly the team are NYSPINS very bad at customer service. I have tried to call this lovely guy Josh at suprnation he hasn’t replied to three emails I sent, Skype message and two messages on this website. So he is obviously ignoring me as he has been online after i sent the message.

please stay away from NYSPINS please because if you win big like me you will have to wait weeks and days for any reply.

I will not be playing online casinos anymore as I cannot go through this again, it has caused me massive stress in my life now
 

Attachments

  • 856D70A5-5CB7-43BA-A52A-1060BA18F7EC.jpeg
    856D70A5-5CB7-43BA-A52A-1060BA18F7EC.jpeg
    59.4 KB · Views: 69

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
It looks that they clearly want to get this sorted and are willing to discuss with your legal representative which is usually good sign. I don't wonder you don't get any information as it's very limited amount of people who usually have access to all this type of information which you have provided, most probably casinos rep is not included to them.

If they have any AML concerns about Source of Funds etc... it's just really normal that they don't share almost any information with you, that's called tipping and is one type of breach in AML regulation. You should be ok now if your solicitor will take this over, probably he/she have wider understanding for AML operations and can find way to provide documentation that satisfy casinos demands.

None of us here have seen whole paperwork and facts which you and casino can so it's impossible for any of us here to say if their demands are reasonable or not, i would take that as good sign that they are willing to solve issue with your legal advisor.
 

navyboy

Newbie member
Joined
Jan 20, 2021
Location
hull
My big problem with NYSPINS compliance is that they have asked me for information to COMPLETE in there own words!!!! the source of funds then when I have given them this they just ask for more information.
They now want me to justify transactions in my savings account just unbelievable.
I have now asked them to send me a complete list/dates off the transactions on my savings account that they are not happy with. Then I can go through then and sort this out.
when I receive and email saying they are not happy with some transactions but what they don’t do is send me which ones just expect me to guess!!
I have attached the email from December which according to them should be completed as I have sent everything.
God help me!!!
 

Attachments

  • 70AFADAC-17C5-455D-82CB-7AB289220221.png
    70AFADAC-17C5-455D-82CB-7AB289220221.png
    40.1 KB · Views: 66

neon claws

Experienced Member
Joined
Jan 5, 2020
Location
Australia
It's times like this I'm almost glad my idiot government tried to ban online gambling so I now only deal with the "shady" joints...

To the op; you'll get the cash eventually, try not to stress. Also it kinda sounds like you've been on a bit of a gambling bender lately.. they never work out in the long term.

Good luck
 

hhhelllo

Not really here
PABnonaccred
MM
Joined
May 31, 2015
Location
canada
Wow... why the f... should they know about a casino withdrawal like these 3 20,000 cashouts. I mean... nyspins is a casino ffs... is clearly stalling tactics to the point of driving someone insane. The guy won 5 months ago. Whats the goal here? Force him to depression or death? Shame
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Wow... why the f... should they know about a casino withdrawal like these 3 20,000 cashouts. I mean... nyspins is a casino ffs... is clearly stalling tactics to the point of driving someone insane. The guy won 5 months ago. Whats the goal here? Force him to depression or death? Shame
This
They seem to be asking for certificates of winnings for transfers coming in from other large, well known casinos. Lets be honest, seeing a deposit into someone's account from another casino should be all they need, unless they think Grosvenor is involved in money laundering.
 

navyboy

Newbie member
Joined
Jan 20, 2021
Location
hull
This
They seem to be asking for certificates of winnings for transfers coming in from other large, well known casinos. Lets be honest, seeing a deposit into someone's account from another casino should be all they need, unless they think Grosvenor is involved in money laundering.
That’s what’s so disappointing with NYSPINS all my documentation have come from the casinos and there email so it’s just nonsense what they are putting me through .
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
You the same guy OP that’s on CG, didn’t anyone from there help you?..

sorry if you mentioned this and I forgot..
 

hhhelllo

Not really here
PABnonaccred
MM
Joined
May 31, 2015
Location
canada
Whats the point of even mentionning a casino liscense reallly? This is intentionnal retardness, stalling and shameful behavior. What happens in another 3 months when this guy goes nuts and end up dead? Casino owners do as they please, fancy imaginary liscense or not. You almost have to feel lucky when you win a couple thousands and actually getting ´paid. I am very tolerant to the usual sudden mental ilness every casino manager catch when he sees 4 digits beside the word withdrawal. All of a sudden, asking for non existent proofs, thinking everything is dangerous for their precious fragile weak player and will be very comfortable pushing anyone mentally sane to the limit of suicide. Yes. Its exacly whats happening here. A greedy bunch of filthy humans that would let a dozen people die over 100$ and a botttle of cheap wine. Obviosuly they play this game very well... using mga to back those dumb demands and acting like paying a gambler will probably end his misery. Its been 5 months now. Just pay him ffs.

I am disgusted once again by the most disturbing behavior a company could do. i guess its normal... well...

there is one thing though. Why go all the way though the sky with your insane win ammount? If your 50k withdrawal jeopardise the whole company, dogs wîll be dogs. It makes me think about the crazy players who turned 500 into 600k euros on dast ist casino. What do you think happened? Sorry cant pay, bye. Account closed. Decision is final. Thx
 
Top