5ta
Full Member
- Joined
- Aug 11, 2014
- Location
- West Midlands
The whole industry is a mess in this regard and I for one won't be complicit.
Some of you know recently, I was put through the DNA test wringer and simply couldn't produce what they "wanted" not needed. Some of you quoted the law and how it's an ass but it's simply not the law.
They paid my withdrawal. I didn't give them a utility bill. They also still want to see it. I am happy for them to verify this is true but let me just say that again;
They demanded I provide :
1. Driving license (front and back - shows my address)
2. Bank card (front and back - obscure certain numbers)
3. Utility bill (fully visible)
They paid my withdrawal yet I did NOT provide number three, I am not able to. I did provide some screenshots of my online banking. They still want the utility bill. I still cannot provide it.
To finish, the industry SHOULD be demanding the DNA test before accepting deposits. Anything else, is entrapment if you cannot have your money back.
Some of you know recently, I was put through the DNA test wringer and simply couldn't produce what they "wanted" not needed. Some of you quoted the law and how it's an ass but it's simply not the law.
They paid my withdrawal. I didn't give them a utility bill. They also still want to see it. I am happy for them to verify this is true but let me just say that again;
They demanded I provide :
1. Driving license (front and back - shows my address)
2. Bank card (front and back - obscure certain numbers)
3. Utility bill (fully visible)
They paid my withdrawal yet I did NOT provide number three, I am not able to. I did provide some screenshots of my online banking. They still want the utility bill. I still cannot provide it.
To finish, the industry SHOULD be demanding the DNA test before accepting deposits. Anything else, is entrapment if you cannot have your money back.