I am a big fan of the same rules applying to everyone though. I've seen many people complain publicly over the years that their VIP level dropped considerably because they had a rough month or got tired of the losing streak and didn't want to deposit. Mine dropped because my deposits came out of my safe. This was acceptable but they quietly changed the rules without telling anyone. I'm assuming that was done so people wouldn't dump all the money in their safes into a Skrill account and deposit from there. I'm also betting that rule doesn't apply to everyone..
Which rules do you want to apply to everyone?
Are you saying that 3Dice are unique in regards of offering different promotions and/or VIP status and/or comps and/or anything else that's discretionary to their players?
Last year I built my VIP status up, hit a bad run, took a break, my VIP status dropped down.
This year I built my VIP status up, hit a bad run, intend to take a break for a bit (or at least slow down), so I asked upfront if there was something that could be done with regards to my VIP status, and 3Dice agreed to put it on hold for a bit.
Should I email 32Red and tell them that I want all the Club Rouge rules to apply to me just because I think it should be that way?
The most important rules of all ARE the same for everyone at 3Dice, everyone plays the same games with the same RTPs in the same way as everyone else, there is no 'advantage' and indeed no difference if you deposit fifty dollars per month or fifty thousands dollars per month.
Everything beyond that is entirely at the casino's discretion. Indeed,
ANY VIP system, by definition, treats different people in different ways, and pretty much every single damn casino out there runs on that sort of basis - so if 3Dice are guilty then so are 32Red, and Redbet, and
Unibet, and Jackpot Party, and so on.
I've already said that I think 3Dice's VIP system is flawed insofar as it basically puts players on a treadmill, and if they stop running then their VIP status gets negatively impacted - but I do like the casino, I do like the slots, I do like the way Enzo will come out here on CM and tell people how their games are designed and how they work, I think their CS is great, so I took it upon myself to ask if the aspect of the VIP system that I don't like could be given a tweak for a short period of time to accommodate me taking a break. (The same question that anyone else is entirely free to ask of them if they choose to do so.)
This comes back to the basic point I've made before about 3Dice, they get unfairly maligned for doing exactly the same sort of things that every other casino out there does as a matter of routine, even though they're actually more transparent about why and how they operate - it kind of sucks.