New RTG Buzzluck

[Rusty]

EDIT: Just noticed this Casino is in announcements.

There is another new RTG Casino called Buzzluck.
They are Licensed in Costa Rica.
They have some dubious T&C's,
# At any time after the initial 7 days since opening an account at Buzzluck, a user can decide to withdraw part or all of his/her funds from his/her account. Depending on the currency and the location of the users bank, certain transaction fees may apply.
# Buzzluck will process any withdrawal request immediately. Depending on the handling time of the bank, the user should receive the money within 2 - 5 working days from request. Buzzluck retains the right to subdivide substantial amounts into partial payments.
# It is precondition for the processing of withdrawals that the user provides Buzzluck with the copy of a valid passport or identity card as well as a signed copy of his/her credit card in case he/she made a deposit by credit card. This procedure serves to confirm and most importantly protect the users identity.
# Credit/debit card payout requests should only be made to Visa cards that were used to deposit and for no amount greater than the originating deposit. Should the user have more than one registered credit/debit card, the payout will be processed to the credit/debit card on which the user deposited the most within the last 6 months.
# Each player is allowed 2 free withdrawals per month. Further withdrawals will be subject to a 10 charge. Depending on the currency and the location of the users bank, the card issuer may impose additional charges for the Visa Withdrawal, Buzzluck assumes no responsibility for any fees charged by these institutions on the users end.

but as long as you get verified before you play and wait a Week before you deposit they are probably ok.

Just a heads up and no US.

 

[RobWin]

Why the heck does this RTG Casino not accept USA players but the other 1000 RTG Casinos do ??

 

[Rusty]

Why the heck does this RTG Casino not accept USA players but the other 1000 RTG Casinos do ??

Good question.
I know their CS is quite responsive so maybe you should ask.

Sorry Bryan I missed this in announcements and is a new accredited Casino.
My experience with them started badly but they sorted things out pretty quick and even game me a freebie so no complaints.

I think they should perhaps revise some of the T&C's though.

 

[brucefinaldi]

It is an interesting question, why would they not accept US players, especially whe their software is a US dominant software at the moment.

I personally think it may be a decision based upon where the casino actually sits.
Any other thoughts?

 

[RobWin]

They are Licensed in Costa Rica though where most of the other RTG's are as well.

 

[alexbuzz]

Hey guys

Some quick answers re: buzzluck.

Let's see... why no US? The near term obective for Buzzluck is to move into a whitelisted jurisdiction and conquer the world with our fairly radical take on what a supercasino is and does. Tough to do that with US players onboard, so no US for now.

T's and C's: as we are white-list bound, we try to follow best practices now so we can move into our new jurisdiction with minimal disruption to players or the business processes. Some're following KYC and AML stuff now, before we need to, so it's not problematic later, hence delays on payouts and stuff... we have to know you-are-you for the jurisdiction--or so we're told!

If you see anything else problematic, dubious or just stupid on the site (nope, Tom Cruise does NOT count as 'just stupid' even if HE is (according to some and as a scientologist probably easy enough to confirm, apologies to all you casino-playing scientologists out there (both of you)). Post it here or ping me here and we'll see if we can address it, one way ot the other, ASAP.

Always double down on 11s.

Cheers
Alex

 

[XOXOXOXOXOX]

I cant check their website now but what currency do they accept? The CM pages says . Is it?

 

[alexbuzz]

Chips are in euros but you can buy them wth any currency

 

[XOXOXOXOXOX]

Buzzluck retains the right to subdivide substantial amounts into partial payments.

What is substantial amount and how many payments ?
Too vague for T&C imo....

 

[chuchu59]

Hey guys

Some quick answers re: buzzluck.

Let's see... why no US? The near term obective for Buzzluck is to move into a whitelisted jurisdiction and conquer the world with our fairly radical take on what a supercasino is and does. Tough to do that with US players onboard, so no US for now.

T's and C's: as we are white-list bound, we try to follow best practices now so we can move into our new jurisdiction with minimal disruption to players or the business processes. Some're following KYC and AML stuff now, before we need to, so it's not problematic later, hence delays on payouts and stuff... we have to know you-are-you for the jurisdiction--or so we're told!

If you see anything else problematic, dubious or just stupid on the site (nope, Tom Cruise does NOT count as 'just stupid' even if HE is (according to some and as a scientologist probably easy enough to confirm, apologies to all you casino-playing scientologists out there (both of you)). Post it here or ping me here and we'll see if we can address it, one way ot the other, ASAP.

Always double down on 11s.

Cheers
Alex

"Conquer the world?". Now you really are an ambitious lot.

There are several things to deal with first:

1/ Ditch that RTG = rogue tag. Some have been successful in doing this,

2/ Match prompt payments with that of Inetbet

3/ Provide excellent customer service like that of the Rushmore Group. Get a good CS rep like Louise.

4/ Have promos that are in tandem with Jackpot Capital. They regularly send out 100% match bonuses which are withdrawable to their regular customers with reasonable WRs.

In a nutshell, you will have to beat your competitors first before you advance further. Otherwise, why should we not stick to the tried and trusted?

 

[alexbuzz]

Cheers

1/ Working on that hence here with trhe CM himslef
2/ We aim to be as fastas anyone, given AML and KYC restraints
3/ Have that and plan to grow; see Rusty's comment above
4/ I'll meet or beat any legitimate casino promotion any Casinomeister player ares to bring us,relevant T&Cs included.

I don't really want to conquer the world; I jst want to start a fire ion YOUR heart (to mix metaphor/sing lyrics)

 

[alexbuzz]

What is substantial amount and how many payments ?
Too vague for T&C imo....

Fair question; what do YOU think would be a reasonable amount? Let's say you win a non-progressive jackpot of 100k... would 2 50k's be okay? ten of 10k over as many months? we're a start-up, so such language protects us from a surprise unplanned bank kil and protects YOU as you WILL get your dosh!We want to be fair toour players... while avoiding/limiting damage from fraudulent players (and you know they 're out there!)

 

[chuchu59]

Fair question; what do YOU think would be a reasonable amount? Let's say you win a non-progressive jackpot of 100k... would 2 50k's be okay? ten of 10k over as many months? we're a start-up, so such language protects us from a surprise unplanned bank kil and protects YOU as you WILL get your dosh!We want to be fair toour players... while avoiding/limiting damage from fraudulent players (and you know they 're out there!)

I disagree Alex and believe that with the statement that you have there is a need to pencil in what constitutes a substantial amount and the maximum number of partial payments. Alternatively, you could state the max amount that you could pay out to any single account per week/month. Since you mentioned it, without speaking for everyone, I believe that you should meet most demands with a max of 50k per month (given that it is in euros) and would mean $65-$70K per month. Even Nash would be happy with that I think.

I also think that it should be mentioned in the Ts and Cs that progressives are paid in one lump sum irrespective of the amount won.

 

[alexbuzz]

fair play, guys. we want to run a totally above-board "supercasino" so it does deserve a figure. That figure will change over time, no doubt, as our revenues improve, but we'll work out exactly what we mean today so no one is surprised (/plug except in the 3d lobby /plug). I'll discuss with the directors and post our thoughts here and in revised t&cs cheers.

I cling blindly, perhaps stupidly, to an honesty is the best policy mantra.... you guys know how it works, perhaps together we can create something that eliminates boredom, and has a potential upside for players and operators..

cheers for the frank input

Alex

 

[XOXOXOXOXOX]

Fair question; what do YOU think would be a reasonable amount? Let's say you win a non-progressive jackpot of 100k... would 2 50k's be okay? )

most RTG casinos have weekly limit, so personally for me 5-8K/week sounds fair. It should cover most of random jackpots, not that i win those often . Could be a problem for high rollers though...

Since its only in euros, i will be an ultimate lowroller anyways if i decide to sign up.

 

[vinylweatherman]

Fair question; what do YOU think would be a reasonable amount? Let's say you win a non-progressive jackpot of 100k... would 2 50k's be okay? ten of 10k over as many months? we're a start-up, so such language protects us from a surprise unplanned bank kil and protects YOU as you WILL get your dosh!We want to be fair toour players... while avoiding/limiting damage from fraudulent players (and you know they 're out there!)

ALL of it

Whilst there may be practicalities with amounts so large as 100K for example, subdividing transactions does not mean there has to be a month's wait between them.

For example:-

If I win & withdraw 50,000 from a Microgaming casino, I can withdraw this 50,000 back to Neteller. Now, there is usually a per-transaction limit imposed by Neteller, and a max balance imposed on customers. In my instance, this is 25,000.
I would expect the following to take place with a MG casino such as 32Red or All Jackpots to give but 2 examples:-

I withdraw 25,000 (my Neteller balance limit)
I request a "flush"
Next working day (or next but one MAYBE) I will receive the 25,000 - although it will be subdivided into per-transaction limits set by Neteller on the merchant. Example might be 5x 5000.

I will then request a withdrawal from Neteller, and this will free me to request the second 25,000 from the casino. In another 2 working days, I have this also.

In total, probably around a week, maybe 2, to receive the entire 50,000. Delays down to practicalities, not the casino using a throttling "max per period withdrawal amount" to slow down receipt of funds.

This should be your ASPIRATION, even though this may not be possible at present.

To mitigate having to pay, say, 100K in the first weeks from launch, you should consider insurance. Many competitions use insurance to insure against the chance that a major prize will be won without the entry fees covering anything like the amount.

Such an example is the "win a car" event sometimes seen at village fetes. These are sponsored by a car dealership, but they don't put at risk a car, rather they insure against the unlikely event the car will be won, needing only to cover the cost of this insurance from the event, not the cost of the car. I have seen these where throwing 6 on all of 6 dice wins the car, so usually the car is not won, but the chance is always present. Long term, this type of competition favours the "house", but the insurance mitigates against an early winner.

Now for the choice of RTG. Since it is not intended to allow US players, one HUGE problem with RTG is the lack of multi-currency support. Although you have chosen the Euro, this still leaves many players unable to use their own currency, whereas they can in many other casinos. This places you at an immediate disadvantage when trying to attract NEW players, all other things being equal. It is not so much a problem depositing and withdrawing, but of the unduly large currency conversion fees entailed in depositing and withdrawing in "foreign" currency.

The "dubious terms" are similar to those seen in other casinos, but the wording is more "predatory", making them look a little "rogue", even if there is no such intention.

Take this for example:-

Credit/debit card payout requests should only be made to Visa cards that were used to deposit and for no amount greater than the originating deposit. Should the user have more than one registered credit/debit card, the payout will be processed to the credit/debit card on which the user deposited the most within the last 6 months.

This is a mouthful, and a minefield. yet you have shovelled all the responsibility on the PLAYER to back calculate his deposits over the last 6 months, and second guess how your processor will apportion these when it comes to refunds to multiple cards.
Keep it simple, let the player simply request a withdrawal, and indicate his preferred method of payment. THEN, it is up to the PROCESSOR to reapportion the withdrawal so as to return deposits back to qualifying VISA cards before returning any balance to the player's preferred method of payment.

It is precondition for the processing of withdrawals that the user provides Buzzluck with the copy of a valid passport or identity card as well as a signed copy of his/her credit card in case he/she made a deposit by credit card. This procedure serves to confirm and most importantly protect the users identity.

Predatory bordering on rogue, but is this what you MEAN. Surely what you are wanting is a signed DEPOSIT DECLARATION form (maybe), and a simple set of images of the card (to prove the player has the card in their possession, and that it is valid). Players are now advised, and casinos have to accept (if not to be considered "rogue") that players will blank out the middle 8 digits of the card number, and the 3 digit security code. This protects the PLAYER from misuse of the image files to initiate a "card not present" transaction using the full card number and 3 digit code, the ONLY safeguards for many online card transactions.

Because you are new, use RTG, and to start with are licensed in Costa Rica, you have some work to do to gain player's trust. Once in a whitelisted jurisdiction (except perhaps Malta), this trust should become pretty much guaranteed. Being CM accredited here means gaining the automatic trust from CM members (barring a bad experience), who will be able to tell their friends that whilst you may LOOK "dodgy", you can be trusted because you have passed the CM accreditation tests.

 

[DiamondGeezer]

Let's give a Casinomeister Forum welcome to Buzzluck

I like the fact that Alex has been upfront and open about the situation re payments. I think we need something a bit more concrete though or a lot of players will get scared off. Maybe Bryan could put his Casinomeisterly input in to a more definite payment schedule?

As for basing the currency in euros it looks a sensible move as it is a 300m target audience. Also I like the interactive social networking twitter facebook stuff. Don't understand twitter and facebook though . But the clever young people do and that is all that matters .

William Hill are spamming me to death and don't really give a monkey's for my custom. I can see this place suceeding because it is about fun and entertainment. A small company can still beat the big boys by being customer focused and offering something different.

My advice would be this - keep Bryan involved in the process. The one thing you can't afford to lose is accreditation. And keep the bonuses sensible - we are not expecting something for nothing.

 

[Nifty29]

4/ I'll meet or beat any legitimate casino promotion any Casinomeister player ares to bring us,relevant T&Cs included.

WOW

Alex you're growing on me mate LOL

Watch out Louise you've got some competition....

P.S. One good promo around the Euro thing is to offer some kind of % cashback/bonus for those players (like myself) who only have e-wallets etc in USD to make up for the conversion fees. Maybe the player could send a screenshot or some other proof and it could be added at months end. Attach WR or whatever - its still a bonus but it might be a nice little 'loyalty' reward for someone who had deposited several times. It is probably the main reason Im not playing more at Buzzluck - it costs me money on the way in and out

 

[alexbuzz]

WOW

Alex you're growing on me mate LOL

Watch out Louise you've got some competition....

P.S. One good promo around the Euro thing is to offer some kind of % cashback/bonus for those players (like myself) who only have e-wallets etc in USD to make up for the conversion fees. Maybe the player could send a screenshot or some other proof and it could be added at months end. Attach WR or whatever - its still a bonus but it might be a nice little 'loyalty' reward for someone who had deposited several times. It is probably the main reason Im not playing more at Buzzluck - it costs me money on the way in and out

Sure we can do that, mate... drop a note to [email protected] and we'll sort it out whenever you deposit.

 

[alexbuzz]

Given the input from this forum, we have updated the terms and conditions at Buzzluck.com to reflect the following:

1) There are no more charges for Withdrawals.
2) Credit Card withdrawals via visa can be greater than the amount deposited via the card.
3) We will pay out up to 5000 euros per week, consecutively until wd is completed. (This will certainly improve over time)
4) Once a player has been KYC'ed they can withdraw. They no longer have to wait seven days from opening the account.
5) We have updated our document requests to reflect that players should hide sensitive data we don't need.

Remember that Buzzluck.com does pride itself on highly individualized service--so as a player you have your own casino host-and they can always work wonders for legitimate quality players....

Cheers
Alex

 

[chuchu59]

Probably I looked at the wrong section but the Ts and Cs still state that the third withdrawal onwards is charged at 10 euros/per withdrawal whereas there is a daily withdrawal cap of 5k euros.

Once you have updated everything maybe you can send all your players an email as these are important changes.

BTW, what is KYC?

 

[ramones70]

4) Once a player has been KYC'ed they can withdraw. They no longer have to wait seven days from opening the account.
5) We have updated our document requests to reflect that players should hide sensitive data we don't need.
Alex

Great news to me since I started an account 2 days ago and will send the documents today. Now the withdrawal will be processed immediately.

 

[Rusty]

Given the input from this forum, we have updated the terms and conditions at Buzzluck.com to reflect the following:

1) There are no more charges for Withdrawals.
2) Credit Card withdrawals via visa can be greater than the amount deposited via the card.
3) We will pay out up to 5000 euros per week, consecutively until wd is completed. (This will certainly improve over time)
4) Once a player has been KYC'ed they can withdraw. They no longer have to wait seven days from opening the account.
5) We have updated our document requests to reflect that players should hide sensitive data we don't need.

Remember that Buzzluck.com does pride itself on highly individualized service--so as a player you have your own casino host-and they can always work wonders for legitimate quality players....

Cheers
Alex

That is pretty damn responsive I must say so praise is deserved for that.

Don't get too carried away though there is still that white label license and if you really want to be the best, independent audits with the results published on your site.

Still One step at a time and you have addressed every issue raised here directly so far.

 

[spearmaster]

BTW, what is KYC?

Know Your Customer

 

[Rusty]

I have One then KYS.

Over a period of 2500 spins I got a return of 18% :notworthy

That has to be my worse ever.

Free spin wins are the lowest I have ever come across too.
In fact I went 15 Free spin rounds straight without breaking $5

Prior to that I got more of a game and after it I hit One good win of $80 but since then I must have played 1500 spins and hit 2 features.
I would guess my return over the last 1000 spins has been about 60% and probably less.

These slots are about as tight as they can get without being rigged to not pay at all.

 

[alexbuzz]

These slots are about as tight as they can get without being rigged to not pay at all.

We have our slots set to "loose" as we've learned a long long time ago to keep the games as loose as we can as it keeps players coming back. Operators who set their slots too tightly don't get repeat play... 75% of our play IS repeat play (so far, it's been exactly one month).

You can ask your casino host to pull your actual hold for you privately.

We just processed a few huge winners last week, >10k in winnings, but they were high rollers pushing our maximum deposit limits and playing at the top end of the games.

Bet with your head, not over it.

 

[alexbuzz]

if you really want to be the best, independent audits with the results published on your site.
.

Do you guys generally respect that? We can certainly do that, but when I did CasinoAtlantis.com out of the IOM a hundred years ago (or so) I remember thinking that the PWC statements were pretty worthless. Sure it shows 5 paid in, 4.8M paid out or whatever, but without substantiating detail, 4.7M of that payout could have gone to ONE guy and everyone else got screwed... So I didn't think such audits were still considered important or intersting....

I'll revisit my position though if you guys DO think such a statement is meaningful.

 

[Nifty29]

Just my opinion, but Im with Alex here. I dont see any real value in having audits done, as the auditor can only deal with the data provided by the casino.

The question then is - do we trust the casinos to provide 100% accurate data??

Also, it seems the main software providers have built-in parameters which the operator cant manipulate beyond very strict limits, so the idea that an RTG or MG operator could be cheating is not at all likely.

Lastly, do you REALLY look at the payout % at a site before you download and play??? Just because a casino paid out 95.8% last year or last month it doesnt mean they will this month. In fact, they could pay out 110% one month and 80% the next and still have a respectable average payout.

Personally, it doesnt mean squat to me as I have absolutely no control over the payout % and I have to either accept that the games Im about to play are fair and that I will be paid if I win, or decide the site/games look too dodgy to risk my money on based on such factors as CM and CM forum member opinions and experiences and my own experiences with that software or group. The payout % would make no difference in my decision.

I know some wont agree, but thats just my take.

 

[jas2587]

Given the input from this forum, we have updated the terms and conditions at Buzzluck.com to reflect the following:

1) There are no more charges for Withdrawals.
2) Credit Card withdrawals via visa can be greater than the amount deposited via the card.
3) We will pay out up to 5000 euros per week, consecutively until wd is completed. (This will certainly improve over time)
4) Once a player has been KYC'ed they can withdraw. They no longer have to wait seven days from opening the account.
5) We have updated our document requests to reflect that players should hide sensitive data we don't need.

Remember that Buzzluck.com does pride itself on highly individualized service--so as a player you have your own casino host-and they can always work wonders for legitimate quality players....

Cheers
Alex

even tho I am in the USA sigh when a player request a withdraw say they have 8K in euros an they can withdraw 5k right?
will the other 3k sit there where they cant redeposit? Or will you make them play a intended withdraw?

I as a player hate to do a withdraw log in the next day an see my withdraw sitting there in the deposit window an I click deposit an it wont go to deposit it forces me to play my winnings if I wanna play an I think this is soooo wrong
I will not reverse I will log out an go elseware with my cash an think twice about depositing there again.

We do a withdraw for a reason an that isnt to log in the next day an be forced to reverse the withdraw it we wanna still play
remove it from the window

an it bites you dont take USA but........

Good Luck to ya

Cindy

 

[ramones70]

I as a player hate to do a withdraw log in the next day an see my withdraw sitting there in the deposit window an I click deposit an it wont go to deposit it forces me to play my winnings
Cindy

I totally agree. I made a withdrawal at Buzzluck 2 days ago, and today I felt like playing some Goldbeard. Unfortunately my withdrawal wasn't processed yet(my documents are already approved), and I really don't want to cancel it and start all over again with the withdrawal process.

 

[jas2587]

I totally agree. I made a withdrawal at Buzzluck 2 days ago, and today I felt like playing some Goldbeard. Unfortunately my withdrawal wasn't processed yet(my documents are already approved), and I really don't want to cancel it and start all over again with the withdrawal process.

you are right if you cancel its the waiting game all over again
an I will bet ya if you reverse you will lose it back
an that is what they are hoping for
that is why they do not remove it out of the banking page
wanting you to reverse an lose it back

Good Luck stay strong

Cindy

 

[Rusty]

We have our slots set to "loose" as we've learned a long long time ago to keep the games as loose as we can as it keeps players coming back. Operators who set their slots too tightly don't get repeat play... 75% of our play IS repeat play (so far, it's been exactly one month).

You can ask your casino host to pull your actual hold for you privately.

We just processed a few huge winners last week, >10k in winnings, but they were high rollers pushing our maximum deposit limits and playing at the top end of the games.

Bet with your head, not over it.

Lets stick to the facts shall we?

Please explain 18% return on various slots over 2500 spins.
Not quite my definition of loose.

Those are the worse stats on any Casino I have ever played though I already knew RTG was streaky.
That is over Years of play and Millions of spins but your Casino turns up this staggering anomaly over a few Thousand spins.

You can say it is natural variance of 97% return on low variance slot to get 18% over a sustained period if you like, feel free.

As for betting over my head, that does not really apply since I am a low roller but thanks for the pearl of wisdom.

Betting 18c a spin 9 lines $400* returned $65* That is over 2200 spins.
I then made another deposit which suffered a similar fate.
The next deposit was similar until I hit a freak $90 win the slots then played normally for a while (up and down but mainly down) before it went into the same "suck" mode (No wilds, no scatters,no hits) again.
Always very noticeable on RTG because all the important symbols go AWOL no matter what the slot.
If it was not for the freak hit, just as unlikely as the suck outs, my overall return would be laughable as it is it is just poor complete with massive unnatural swings.

RTG slots are great fun but the weighting is just silly at times.

Been there, seen it, done it, used the T-Shirt for cleaning.

 

[chuchu59]

I didnt know that RTG slots could be set to 'loose'. Does this mean on average around the 96-98% range? Now, while Rusty's 2.5K spins cannot be deemed as being statistically significant especially as they were over a variety of slots the 18% RTP is quite pathetic to say the least.

Rusty, you mind giving us the breakdown of which slots you played and the estimated spins for each slot? We can examine whether they are of high variance. Maybe we can say the slots are now set at 'lose' for the customer. And I thought a 18% return only applied to the Rival Scary Rich slots.

 

[alexbuzz]

Ramones70, Just ping your casino host and tell them what you want; they should be able to sort it for you.

We have no restriction on doing deposits while you have pending withdrawals, Jas.

Rusty, you were mightily unlucky in that run, but also agree with chuchu59 that the sample is pretty damn small. But check your CM messages for your real numbers (I can't share them here.... you can if you choose).

 

[Rusty]

I didnt know that RTG slots could be set to 'loose'. Does this mean on average around the 96-98% range? Now, while Rusty's 2.5K spins cannot be deemed as being statistically significant especially as they were over a variety of slots the 18% RTP is quite pathetic to say the least.

Rusty, you mind giving us the breakdown of which slots you played and the estimated spins for each slot? We can examine whether they are of high variance. Maybe we can say the slots are now set at 'lose' for the customer. And I thought a 18% return only applied to the Rival Scary Rich slots.

Sorry ChuChu but 2500+spins can certainly be deemed statistically significant, it is all about the size of the anomaly.
For example,
I toss a coin 50 Times and it comes Heads every time would you say 50 tosses were too smaller a sample to deem that anomaly significant?

Don't even get me started on Rival!

Anyway here is a breakdown of the data;

Vikings Voyage 335
Cleopatra 1043
Derby Dollar 397
Crystal Waters 115
Tally Ho 263
Triple Toucan 20
Achilles 271
Warlocks Spell 68
Ronin 118
Paris Beauty 43
T-Rex 11

2684 spins of which around 180 would be Free spins so we can say 450 wagered which returned around 100 so about 22% over this period.

Here are the Free spin results over the same period;

Cleopatra's Gold
4.76
3.62
4.32
3.00

Derby Dollar
1.20
0.60
0.90
Zero

Crystal Waters
1.70

Viking voyage
2.60

Achilles
3.15 (Ach)
4.48 (Troy)
1.08 (troy)

TallyHo
3.30

Ronin
0.70

That is 15 consecutive Free Spin rounds that failed to pay 30Xbet
Average trigger around 170 spins
Average win 2.26 (X12 bet)

Ramones70, Just ping your casino host and tell them what you want; they should be able to sort it for you.

We have no restriction on doing deposits while you have pending withdrawals, Jas.

Rusty, you were mightily unlucky in that run, but also agree with chuchu59 that the sample is pretty damn small. But check your CM messages for your real numbers (I can't share them here.... you can if you choose).

The sample size is large enough to show the streak is artificial.
I could run a simulation for Days and not get that result.
On the PM you state my overall return is 93.5% which though higher than I expected is irrelevant to what I am saying.

The return could be 99% but if the results are manipulated it is still not a fair game.
The only question is how likely is that streak in unweighted software?
What are the true odds on my $90 hit?
Put those Two events together and calculate the probability of both events occurring within 3000 spins and you will need to write an awful lot of naughts.

At least with my overall return being over 90% I can say that this is no worse than any other RTG and the CS is is good so if you really don't care about this sort of thing then this RTG is as good as any.
Just watch out for the silly streaks.

 

[chuchu59]

Rusty,

Of all the slots played it would seem that only the spins at Cleopatra's Gold constitute some significance whereas you can blame a poor run for Achilles, Viking's Voyage, Tally Ho and Derby Dollar though the latter 2 always seemed low-mid variance for me so I am baffled by the low payout. For the others I doubt we can actually make a case for low payouts given the small number of spins.

While I am assuming that each spin is independent of the others and that earlier results have no bearing on the current outcome, have you played the above 5 slots before and how have you fared. This could give us a better picture of the overall 'tightness' of the slots.

On the coin tossing part, it's a bit different because you can only have 50% chance of either outcome and for heads to come up on 50 consecutive occasions, then this is certainly rigged IMO. However, slots is an entirely different beast and I venture to say that no casino in their sane mind would try to have their slots pegged at a low RTP say 50%-60% let alone 18%. No player will come back. I am not a fan of most casinos especially RTGs and their slots but at this stage in time I cannot really say much except that the slots seem a bit stingy.

 

[XOXOXOXOXOX]

I signed up but have not deposit yet. May be today...
But why all random jackpots are only around 1K? Because the casino is new or because they won often?

 

[alexbuzz]

We seeded them with 1000.00 and then as they're played a portion of house win goes to adding to the them... We do have some network progressives with BIG jackpots though--more in the download than on the site in flash though...

 

[RobWin]

Alex, I noticed that you did not mention whether or not a progressive win would be paid out in full at one time or if this type of win will also be paid out at 5K per week ??

 

[alexbuzz]

they are paid all at once, cheers. Come and get 'em!

 

[KasinoKing]

4/ I'll meet or beat any legitimate casino promotion any Casinomeister player ares to bring us, relevant T&Cs included.

Excellent!

OK, can I have a Sign-up bonus like Ladbrokes; 100% to 100 WR deposit x 11, cashable.

Then monthly repeat bonuses like 32Red; 100% up to $250, WR Bx30 with ALL games allowed at 100% (no low-risk wagers), or Fantasy 400% up to $60, WR B x15 sticky bonus (not phantom).

Thanks mate!

T&C's as requested:

Ladbrokes:
Qualifying Requirements

This promotion is only available to new Ladbrokescasino.com players - and will only be awarded on your first chip purchase between 5 and 100 chips.
For Finnish, Danish, Norwegian, Swedish, Thai, Spanish, Portuguese, and Greek residents please click on the relevant country to claim your welcome bonus. Claims made through the UK welcome bonus page with a foreign IP address will not qualify.
Players registering during this period who do not qualify for this offer may still be eligible for any future bonus. Sorry, existing Ladbrokescasino.com customers that have previously qualified and rewarded the welcome bonus are not eligible for this offer.
Playing as a guest user does not contribute to eligibility for this offer.
This offer opened at midnight (GMT) on 1st February 2009 and is only available to customers who have yet to claim an introductory bonus.
This offer will close at midnight (GMT) on 31st December 2009. To qualify for this offer, all eligibility requirements must be met by this date. New customers registering after this date will not be eligible for this offer. The promoter reserves the right to extend the offer beyond this date.
To be eligible for the bonus stake offer, your initial chip purchase must be between 5 and 100. For currencies other than Pounds Sterling, you must make a deposit that will allow you to purchase between 5 and 100 chips to qualify for this introductory offer.
The initial chip purchase must be turned over (Play through requirement) once before the claim form can be filled in. Once the wagering requirement has been achieved, and the claim form filled in, the welcome bonus will be entered into the players bonus account within 48 hours.
Qualifying Games

Low risk wagering will not count towards your bonus requirement e.g. bets on red/black or odd/even.
Bets on Blackjack (all), Craps, Roulette (all), Baccarat, Video Poker (all), Sic Bo, Table Poker (all), Red Dog, and Casino War must be at least 10% of the welcome bonus amount being claimed e.g. if youre claiming 100 (or currency equivalent) your minimum bet on the games listed must be 10 (or currency equivalent) or more. If youre claiming 50 your minimum bet on the games listed must be 5 or more.
Bonus Requirements

Turnover/play on Slots and Parlour casino games (Keno) count 100% towards the turnover requirement for the bonus.
Turnover/play through on Video Poker, Blackjack (all), Craps, Roulette (all), Baccarat, All Aces , Sic Bo, Red Dog, Casino War and Holdem High casino games count 10% towards the turnover requirement for the bonus.
Turnover/play through on 3 Card Poker games count 50% towards the turnover requirement for the bonus.
This offer cannot be claimed through playing slot tournaments and Live Dealer Casino. Play on casino games through Ladbrokespoker.com and Ladbrokesgames.com does NOT count towards qualification for this promotion.
Once all criteria has been met the welcome bonus amount (matching the initial chip purchase) will be entered into the bonus account.
The bonus account is separate from the normal Ladbrokes wallet. The welcome bonus will be initially paid into the bonus account.
To remove the bonus balance from the bonus account, the value of the bonus must be turned over 10 times. Once this is done the bonus balance can be transferred into the Ladbrokes wallet or cashed out.
Please note the cash balance in the Ladbrokes wallet will be used before the bonus balance.
If a customer wishes to withdraw any cash balance before turning over the bonus value 10 times, then they will be prompted by a warning message informing them that they will forfeit the bonus if the cash is withdrawn.
Only one bonus stake offer per customer, per household, per shared computer and shared IP address.
Only one promotion payable per initial chip purchase. This offer cannot be use in conjunction with any other offer.
Ladbrokes Casino reserves the right to refuse all future promotions and bonuses to players who do not comply with this condition.
Providing all criteria are met bonuses will be credited within 48 hours and a confirmation email will be sent to all qualifying players.
Sorry, existing Ladbrokescasino.com customers are not eligible for this offer.
General

Ladbrokescasino.com reserves the right to exclude players from this and all future promotions if we have reason to believe they are abusing this promotion.
Customers residing in Russia and China are excluded from this promotion.
As a result of bonus abuse, deposits made using Neteller will be subject to a turnover requirement of 20 times the actual deposit level for all promotions. We reserve the right to recharge all banking fees on deposits which are not turned over at this level. All other payment methods fall into the turnover requirements as specified in the rest of the terms and conditions of this promotional offer.
The Promoter reserves the right to refuse any offer to any player for any reason, or to withdraw/change an offer at any time. No correspondence will be entered into.
Promoter: Ladbrokescasino.com, PO Box 150, Suite 8, 5th Floor, Europort, Gibraltar.

32Red:
The April Bonus is only available to Club Rouge players invited by email, who have already registered, deposited and played prior to midnight on 31st March 2009.
This offer is valid for the casino only. In addition, the bonus cannot be transferred to a player's bingo or poker account, and may not be used for casino games at the Poker Room. The bonus is only valid on the first deposit made after receipt of the email.
Players must claim and receive their April Bonus before they start playing with their deposit. Requests for the bonus once players have started wagering their deposit will be rejected.
Players claiming the April Bonus must place bets to the value of 15x their initial deposit and bonus before a withdrawal request can be made. Once you have made a deposit and claimed the bonus, you will not be able to make any withdrawals until the wagering requirements have been met for both the deposit and the free chips.
Even Money bets at the Sic Bo, Craps and Roulette tables, gamble features and bets on Progressive Jackpots do not count towards the wagering requirement for the April Bonus.
This promotion is restricted to one player per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
This bonus is to be used in the calendar month in which it is awarded, April 2009. 32Red reserves the right to remove unused match bonuses if the promotion's terms are not fulfilled within the same month. Players' purchased chips are deemed to be played first.
The casino may, at their sole discretion, limit the eligibility of customers to participate in this promotion, for any reason whatsoever without notice to the end users. No correspondence will be entered into. 32Red's decision will be considered final in the event of a dispute.
The casino reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.
Terms and conditions last updated 13:50, 1st April 2009.

Fantasy:
Terms & Conditions for Bonuses and Promotions
This section covers Player participation in any promotional programs, such as free bonus for sign-up and monthly bonus awards to frequent players. Management is pleased to award bonuses to eligible Players under the following terms and conditions:

Purpose. Bonuses are awarded in good faith by Management as an incentive to try real money play, to increase the play of particular games, to try new games or as a token of appreciation for loyal Players who return on a regular basis. They are only intended for Players who use House software, websites and services for entertainment purposes and will be revoked, denied or withdrawn from Players who abuse the spirit of this offer.

Eligibility. Participation is limited to Players who are of Legal Age pursuant to applicable law within their local Jurisdiction. If you are in a Jurisdiction with prohibitions against real-money gaming, you are not eligible to receive bonuses. Due to current gaming regulations, Players from some locations will be automatically prevented from participating. However, it is the responsibility of each Player to abide by the laws and regulations of his or her local Jurisdiction. If you do not receive an expected bonus, it may be because of jurisdictional restrictions.

Selective Offer. Management reserves the right to selectively offer promotions, bonuses and special invitations to a subset of players. Management is not obligated to disclose the criteria by which players are selected for such offers, nor to extend the offer to any player outside the chosen subset.

Limitation. Bonuses (whether one-time, sign-up, special promotion, loyalty or any other type) are limited to one per combination of: a person, family, household, geographic address, mailing address, email address, credit card number and shared computer environment (such as a library or workplace). This limitation applies across all affiliations, subsidiaries and partnerships of the House. If an affiliated gaming site is running the same promotion, an individual person cannot receive the same promotion from both sites.

Exclusivity. Bonuses may not be combined or used in conjunction with any other promotion program unless specifically stated in the bonus offer.

General Requirements.
Valid Real Money Player Account. You must have a valid real money player account in good standing to receive any bonus. You must register to open an account and provide all requested information truthfully and accurately. No account that contains false or misleading information or that is inactive, suspended or closed will be eligible for any bonus.

Qualifying Deposit. A qualifying deposit is required in order to make your player account eligible to earn bonuses. Qualifying deposits are those which meet minimum deposit amounts, and satisfy payment method restrictions, amongst other criteria, as specified in each promotion.

Welcome Bonus. All new players may enter the bonus code WELCOME to add the standard Welcome Bonus to their account. Some players may have the ability to choose from multiple bonus codes as their first bonus. These bonuses are mutually exclusive; A player may only receive one (1) "welcome", "sign-up" or "new player" bonus.

Adding Bonuses. In order to earn other bonuses, you may obtain new Bonus Codes via promotion emails from the House, from print and online advertisements and other sources. By entering these bonus codes on your Bonus Account page, you can add these new bonuses to your account. Multiple bonuses can be queued so that once you earn the first bonus in its entirety you will automatically begin earning the next bonus in your queue. However, not all player accounts will be eligible for all bonuses.

Earning Bonuses. Once you have met all the requirements, the first available bonus in your account will become Active. Bonuses are earned one at a time, in chronological order according to the date when the bonus was added to your account.

Expiration. Bonuses are awarded on a limited-time basis. Unless otherwise stated in the offer, Players have up to 30 days from the date of the award to earn the bonus through qualifying play. Any unearned portion of the bonus remaining after 30 days will be forfeited. The expiration dates of all bonuses are clearly displayed on your Bonus Account page.

Status. The status of all bonuses can be obtained by clicking on the Bonus button within the software or Bonus Account from the My Account page.

Types of Bonuses.
Immediate Bonus. An Immediate Bonus is one which is automatically released to your account as soon as it is added, provided that your account meets the basic requirements defined above. There are no additional requirements which you need to meet in order to receive this bonus.

Lump Sum Bonus. This is a bonus which is awarded in its entirety once the earning requirements have been met.

Use. Bonus amounts in your Bonus Account may not be cashed out or used for wagers; however they may be earned and credited to you through qualified real money play. Any bonus that is earned may be used in further real-money play or cashed out at any time. Bonuses may not be exchanged, traded or transferred to other accounts.

Void Where Prohibited. Bonuses and real money games are subject to any and all applicable laws. Bonuses and real money play are void where prohibited. It is the responsibility of Players to abide by the laws and regulations of their local jurisdictions.

Abuse. Players must play as individuals and in the spirit of enjoying the real-money games as fun and exciting entertainment. Players may not abuse the promotions by creating multiple Player accounts or acting as part of a syndicate to defraud the House or other players. Any Player deemed by Management to be attempting to abuse the promotions will be banned from all games at this and all affiliated sites for life. Decisions regarding abuse will be made solely by Management and all decisions are final. Management may and will ban Players where there are reasonable and justifiable causes.

Conditional Offer. Management reserves the right to end any promotional offer at any time, without providing notice, reason or justification. Management also reserves the right to deny a bonus, or a series of bonuses, or a bonus program, to any Player or any group of Players, at any time, without providing notice, reason or justification.

Disputes. In the event of any dispute regarding bonuses, the decision of Management is final and shall be binding on the Player per consent to the Terms of Agreement necessary for the creation of a valid Player Account.

Casino Bonus Chips. Some Everest Gaming single-player casino sites may offer Bonus Chips for real-money play. If so, the following terms apply:
Qualifying Deposit. You must make a qualifying deposit to receive Bonus Chips. Qualifying deposits are those which meet minimum deposit amounts, and satisfy payment method restrictions, amongst other criteria, as specified in each promotion.

Minimum Play-Through. Unless otherwise stated, in order to cash out a qualifying deposit and/or any winnings resulting from a bonus offer, player must wager 15 times the sum of the qualifying deposit plus the bonus award in eligible real-money games. Attempting to cashout before satisfying the Play-Through requirement (PTR) will result in forfeiture of any remaining bonus chips and all winnings received from bonus chip stakes up to that point.

Eligible Real-Money Games. Over 100 Casino games are eligible for satisfying Play-Through requirements, with selections from every category. Unless otherwise stated, wagers from the following eligible real-money games count toward the Play-Through requirement:
Slot Machines
All Video Slot Machines
All Classic Slot Machines

Video Poker
All-American - all machines
Bonus Flush - all machines
Bonus Poker Deluxe - all machines
Crazy 8s - all machines
Double Joker Poker - all machines
Five Aces - all machines

Table Games
Las Vegas Roulette - 300
Money Wheel

Card Games
All Solitaire games
Caribbean Stud Poker
Pai Gow Poker
Red Dog
Roshambo

Lottery Games
Castle Keno
Treasure Island Scratch Ticket


Wagers in all other games not listed here are excluded from counting toward the Play-Through requirements.

Use. Bonus chips may not be cashed out, but they may be staked as wagers in real money play where net winnings will be paid to Player's account in real chips. Bonus chips may not be exchanged, traded or transferred to other accounts.
Last Modified: 2008-12-29

 

[Tengil]

Excellent!

OK, can I have a Sign-up bonus like Ladbrokes; 100% to 100 WR deposit x 11, cashable.

Then monthly repeat bonuses like 32Red; 100% up to $250, WR Bx30 with ALL games allowed at 100% (no low-risk wagers), or Fantasy 400% up to $60, WR B x15 sticky bonus (not phantom).

Thanks mate!

T&C's as requested:

Ladbrokes SUB isnt actually that good anymore. 21xB on 3CP is good but not excellent (10% of B min bet), this is asuming you go for highest EV. And you quoted the CR monthly for 32Red, which could be a bit misleading IMO.

They could try to match the Party Casino offer of 100% up to 100 with 20xB on BJ. Cashable of course. Overall there are many great SUBs but I havent seen an RTG offering a decent one.

 

[alexbuzz]

Thanks spiderlegz, super-aggressive SUBs are tough on RTG due to the way the odds are set on various games... but we're trying!

And Kasinoking, those are GREAT bonus offers from two legitimate players that we do have a modicum of respect for. I suggest we ALL pop over to their sites and try to claim them... good luck!

But as I laid down the gauntlet, so shall I run it (if that's the right use of the metaphor) on a 1:1 basis. KK, check your CM messages for a note from our Player Dev Director.

Cheers!

 

[KasinoKing]

Ladbrokes SUB isnt actually that good anymore. 21xB on 3CP is good but not excellent (10% of B min bet), this is assuming you go for highest EV.

No, I don't go for highest EV - I'm a slots player!
I do all my WR's at all casinos (including Ladbrokes & 32Red) on slots.

However, that Party Casino one sounds good - I might take a look at that.
Thanks for the heads-up!

 

[Tengil]

No, I don't go for highest EV - I'm a slots player!
I do all my WR's at all casinos (including Ladbrokes & 32Red) on slots.

However, that Party Casino one sounds good - I might take a look at that.
Thanks for the heads-up!

Its sort of semi-exclusive, but I think most affiliates have it. Im also mostly a slots player but I try to find good SUBs to fund my slots play.

 

[Rusty]

As this is a general discussion on Buzzluck I would just like to add that my MB withdrawal was handled in a timely manner and over the Easter holidays so I certainly can not fault their CS thus far.

Also they have their own streamed show in the live lounge on their site.
This could have been a toe curlingly bad idea but it is actually pretty good.
It is well presented and includes fun clips and topics as well as competitions for members.

Buzzluck has the potential to be the best RTG on the net, just loosen those slots Guys

 

[AudiManinBoro]

Hmm I dont even appear to be able to access the download of this casino. Every time I try from www.buzzluck.com and I click on the download casino link I get this error message. (see screenshot) yes I have the latest flash player too.

Why is this website taking me to a pretend cashier window when i have no account with them and havent even downloaded their software?

 

[alexbuzz]

Hmmm... we were having some intermittent issues this morning with the servers but thought they were all sorted hours ago... the link is working from here right now. Give it another shot please!

 

[Rusty]

I also had some issues around 3pm to 6pm GMT.
I have used a work around now but none of the download links worked earlier.
I have just tried now and everything seems to be working fine again.

 

[tombee]

Well I tried the sign up bonus My results are..
About 10.000 spins(maybe somewhat less), payout about 92%
Actually in the first half of my WR result was 100%, but in the second half I only played Cleopatra and it killed me. I don't know what it is with this game, but I never win! Playing a couple of 1000 spins I got the bonus only twice within 150 spins. Rest was 200-600 spins with about 300 avarage

I must say the casino looks nice. I believe the 3D lobby is only in flash play?? In the download version there is a button rules and tips but this does not work I think I will be playing some more over here, although I must say I'm no that fond of RTG anymore. But with some nice bonuses... who knows I might be playing more often!