New Netent superlenny.com ?

I made my first deposit on superlenny last week and am very satisfied with my experience there.

I deposited 20€, took the welcome bonus, beat the quite high wr and cashed out ~220€ in the end. I had constant wins on mg slots, mostly played playboy, and also some netent games. Once my balance reached 200+ i never came down under 200 again so i could easily wager through the wr, with some 100+ bet wins in between which always repaid downswings.
The games ran supersmooth, i really like their interface, on one point i made a max bet on victorious by mistake, damn cost me 25€:eek:, as i was playing with a bonus i was scared they now may see this as a breach as maxbet allowed is 7,5€ on bonusplay. But their very friendly and professional livesupport assured me i would not have to worry about it, all would be fine and so it was.
Cashed out the same evening, docs were validated within 3 hours and payment just came in after that, all on one day.

Yesterday I made a second deposit on superlenny, this time without any bonus, playboy tripled my deposit already, think today I will request my second cashout.

Sofar iam really enjoying this site, seem to be lucky there and the service is very professional, they dont give you any bs. Also they send me some freespins on gonzos yesterday, of course wager free, very cool.

Also thanks to Erik :thumbsup: here on board who alwys sorted any issues and questions i had in no time.



cheers
coxwel
 
Well,

since they never replied to my question regarding terms via email, Erik asked me to send him PM.
That was 2 weeks ago, still no reply.
 
Well, coming up to 2 days now, withdrawal still reversible, no e-mail confirming attempted w/d and no request for docs yet. Poor.
I'll have to PM erik.

Im gonna get right on it buddy, meanwhile please check so that you havent recived any mails from the payment department in your junk mail folder.

Regards
Erik
 
My withdrawal which I requested yesterday also hasnt been paid yet. As the first only took a few hours including verification it made me wonder why it takes so long this time.

Just had a chat with support and was told they are running an update to the site which makes accepting of withdrawals impossible. It should get sorted within in the hour.

So far no problem for me, hope they really get it done like they said.

EDIT: Payment received, nice!


cheers
coxwel
 
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Im gonna get right on it buddy, meanwhile please check so that you havent recived any mails from the payment department in your junk mail folder.

Regards
Erik

I haven't received any e-mails at all regarding w/d's only when I deposit, but w/d has been processed now, thanks Erik.:)

P.S. Freespins are only credited for players who take the bonus, yes?
 
I haven't received any e-mails at all regarding w/d's only when I deposit, but w/d has been processed now, thanks Erik.:)

P.S. Freespins are only credited for players who take the bonus, yes?

I'm talking about other free spins. I'm under the impression from some posts on this threat that there are other free spins (like weekly or something). Would that be right?
 
I'm talking about other free spins. I'm under the impression from some posts on this threat that there are other free spins (like weekly or something). Would that be right?

We send out different offer to different segments, but we do not exclude Oz players. If you see any offer in particular send it to me and I will take a look at it buddy

Erik
 
Hi All,
Yeah, I withdrew on Saturday evening and I didn't get the funds until Monday evening so I'd say they don't process withdrawals over the weekend. The only minor negative was I emailed them twice about withdrawal times etc and what is happening and am yet to receive a response from them. thinking of trying out the second bonus option they have as the 50 free spins with NO WR is pretty good on top of the bonus.

Have a good one peeps,
Same_old
 
Hi All,
Yeah, I withdrew on Saturday evening and I didn't get the funds until Monday evening so I'd say they don't process withdrawals over the weekend. The only minor negative was I emailed them twice about withdrawal times etc and what is happening and am yet to receive a response from them. thinking of trying out the second bonus option they have as the 50 free spins with NO WR is pretty good on top of the bonus.

Have a good one peeps,
Same_old

Hi
Our payment team was a Little backed up last weekend, but normally they do payments With in a few hours ever day Of The week.
Regards
Erik
 
Hi
Our payment team was a Little backed up last weekend, but normally they do payments With in a few hours ever day Of The week.
Regards
Erik

hi erik

I know its easter sunday, I withdrew this afternoon to neteller. any idea when will I be paid?

ps

just had a live chat, due to my first cash out. if docs needed I will receive an e mail. if no e mail, I will receive my winnings within 24hours...
 
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I would love to try them out but since MB left Canada at the beginning of the year all I have is EcoPayz. Erik, any chance SuperLenny and/or Thrills will be adding this as a deposit option soon?
 
Wow, signed up, about to deposit and looks like its playing up, Nothing loading and thats even if you get on to the site
 
I would love to try them out but since MB left Canada at the beginning of the year all I have is EcoPayz. Erik, any chance SuperLenny and/or Thrills will be adding this as a deposit option soon?

Hi

Unfortunately right now it is not in the pipeline, but it might come in the future. I will keep you posted here.

Regards
Erik
 
Hi

Unfortunately right now it is not in the pipeline, but it might come in the future. I will keep you posted here.

Regards
Erik

Erik, what about other deposit options? One thing I really like about EveryMatrix casinos is the cashier.
Almost every deposit option known to mankind. To be honest, I found it quite surprising that Lenny and
Thrills are EM and accept only cards and e-wallets.

On the bright side, while you don`t have the standard EM cashier, you don`t have the generic casino
layout either. Well designed sites IMO ;)
 
Erik, what about other deposit options? One thing I really like about EveryMatrix casinos is the cashier.
Almost every deposit option known to mankind. To be honest, I found it quite surprising that Lenny and
Thrills are EM and accept only cards and e-wallets.

On the bright side, while you don`t have the standard EM cashier, you don`t have the generic casino
layout either. Well designed sites IMO ;)



Hey

Since we are running our payments department, we have to implement all the payment providers ourself. In the long run we think being in controll of the payments ourself we can offer a faster and better service. With time we will have all the payment options you can imagine :)
And thanks for liking the design of our sites:)

Regards
Erik
 
Hey

Since we are running our payments department, we have to implement all the payment providers ourself. In the long run we think being in controll of the payments ourself we can offer a faster and better service. With time we will have all the payment options you can imagine :)
And thanks for liking the design of our sites:)

Regards
Erik
I can see where miiisooo coming from with payment options, Some sites got a complete page of options, Its good that you are implementing your own,
Had the worst run ever on my 1st deposit, Free spins ect went on without no problem,
 
Hi Erik,

Can you clarify whether one needs to finish wagering requirements regardless if one dips into bonus funds or not? I recommended Thrills/Superlenny to my father and he played for a good while (not close to finish wr though), and managed to accumulate some winnings. I told him he could withdraw his deposit and winnings despite not meeting the wr, as he hadn't touched the bonus funds - however, as soon as he cancelled the bonus he not only lost his bonus but also lost all his winnings, and obviously got really pissed at me.

If a player needs to finish the WR, this should really be called a 25xD+B and not 50xB. :( Could you please clarify why he lost them?
 

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