Hello Everyone!
As you can tell I am new to this site. I thought I would join you guys to get some help and information.
I don't have any complaints (well not many but that is a whole other issue), I am just looking for some help.
I have been playing at realvegasonline.com for some time now (off and on for a few years ) I have made some money and lost more money
Up to now I have never had a problem with getting a withdrawal from them. About two weeks ago I was playing there, I had made a deposit and got the deposit bonus, I totally understand the rules about the deposit bonus rules, so that is not the problem.
My play through min. amount had to be at least $9000 USD before a withdrawal, I had played aprox. $17,000 in action and decided to make a withdrawal of $800 USD. Now I can't get my money, much less anyone on the phone or by email. I have left at least 20 emails and 25 voice mails, but no response at all
I guess, after explaining all of this, my question is What can I do to get my money?? Is there a contact or phone number (other than what they post on there site) that anyone knows that I can contact to get this moving along??
If anyone knows anything please let me know.
Thanks for all of your help in advance.
John
As you can tell I am new to this site. I thought I would join you guys to get some help and information.
I don't have any complaints (well not many but that is a whole other issue), I am just looking for some help.
I have been playing at realvegasonline.com for some time now (off and on for a few years ) I have made some money and lost more money
Up to now I have never had a problem with getting a withdrawal from them. About two weeks ago I was playing there, I had made a deposit and got the deposit bonus, I totally understand the rules about the deposit bonus rules, so that is not the problem.
My play through min. amount had to be at least $9000 USD before a withdrawal, I had played aprox. $17,000 in action and decided to make a withdrawal of $800 USD. Now I can't get my money, much less anyone on the phone or by email. I have left at least 20 emails and 25 voice mails, but no response at all
I guess, after explaining all of this, my question is What can I do to get my money?? Is there a contact or phone number (other than what they post on there site) that anyone knows that I can contact to get this moving along??
If anyone knows anything please let me know.
Thanks for all of your help in advance.
John