Netents "dirty tricks"

Joined
May 14, 2012
Location
scandinavia
A couple of weeks ago i cashed out big after a good run,then all of a sudden my exclusive slot just become unplayable(game not available message every 10 spin or so).Stupid me kept playing and lost some of my win back,I mailed the casino and asked them to consider to refund me,because I felt it wasnt fair play,long shot i know:cool:.....anyway they got back to me after a week or so and said there seemed it was some technical issues,but it wouldnt affect the payout of the machine, so no money back...
And then magicaly the slot was running perfect again,and in the last days I managed to win big again and cashed out last night...
So no surprise today when I wanted to continue my streak,slot totaly unplayable like last time..
It works perfectly when Im not logged in and play for free,Im 99% that this is dirty tactics from the casino,it has also happened at other netent in the past..
Have you experienced this?What do you make of it?
 
A couple of weeks ago i cashed out big after a good run,then all of a sudden my exclusive slot just become unplayable(game not available message every 10 spin or so).Stupid me kept playing and lost some of my win back,I mailed the casino and asked them to consider to refund me,because I felt it wasnt fair play,long shot i know:cool:.....anyway they got back to me after a week or so and said there seemed it was some technical issues,but it wouldnt affect the payout of the machine, so no money back...
And then magicaly the slot was running perfect again,and in the last days I managed to win big again and cashed out last night...
So no surprise today when I wanted to continue my streak,slot totaly unplayable like last time..
It works perfectly when Im not logged in and play for free,Im 99% that this is dirty tactics from the casino,it has also happened at other netent in the past..
Have you experienced this?What do you make of it?

probably not - they just run on different servers; when one lags or breaks down, often the other works fine
 
I just think its to much of a coinsidence that its "breaks down"after running perfectly for long amounts of time,excatly after I cash out big.Also it seems to work fine for all the players who you can see on the "latest winners"list.It has just happened to many times.
 
Honestly, the casino hasn't the staff to monitor any one's persons play. And how unrealistic is it to think they'd crash a whole server just because YOU won a few bucks at that time and close off potentially hundreds of losing players. I just don't see it.
 
Yeah maybe Im beeing paranoid,but I dont think its impossible that the casinos have "tools" to deal with each individual players if they want to,without chrashing the server for all the players.
I understand that Im not that important lol..
 
Ask for your RTP for that exclusive slot, you might be in for a shock when you see it, it might be a bit higher then you expect :)

My RTP for this slot is skyhigh,it has been for many different casinos for years.I quite dont get it actually,anyway I brought this up in another thread and people accused me for lying and bragging,so I wont go there again.
Im pretty sure the casino is trying to slow down my"winning streaks" down by using this tactic.
 
My RTP for this slot is skyhigh,it has been for many different casinos for years.I quite dont get it actually,anyway I brought this up in another thread and people accused me for lying and bragging,so I wont go there again.
Im pretty sure the casino is trying to slow down my"winning streaks" down by using this tactic.

If truly believe all the nonsense you have posted in this thread, then you should consider not playing online any more.
 
At one time, I may have agreed with this argument. However, someone in another thread posted audited stats demonstrating that at most online casinos, the number of unique customers numbered regularly in the millions.

And even if they could introduce a covert subprogram to mitigate their own losses on a player-by-player basis, there are so many similar scandals that have been uncovered due to player cooperation - for example, I think that's how Ultimate Bet was initially uncovered. Netent has a to-date squeaky clean reputation; I'd have to say that these arguments about Netent impose a burden of proof on those promoting such arguments, and you haven't met the burden here.
 
This has happened to me aswell in the past. But it happened as i were loosing. Every 10th spin or so i had to update the game. Did they try to stop me from loosing? :eek2:
 
Lol now Im beeing ridiculed for something that I know is true,you cant discard the fact all the times this has happened to me over the years,it CANT be a coinsidence....And yes I know it also know it happens from time to time on netent,but Im talking about socalled crashes right after a cashout over and over again,after maybe a month of no problem.
I feel like a man a long time ago telling the establishment that the earth is round,and they just laughed and mocked him,saying that is not possible and claiming its flat for sure,100%,its not even up for disussion,its FLAT u fool.
 
Lol now Im beeing ridiculed for something that I know is true,you cant discard the fact all the times this has happened to me over the years,it CANT be a coinsidence....And yes I know it also know it happens from time to time on netent,but Im talking about socalled crashes right after a cashout over and over again,after maybe a month of no problem.
I feel like a man a long time ago telling the establishment that the earth is round,and they just laughed and mocked him,saying that is not possible and claiming its flat for sure,100%,its not even up for disussion,its FLAT u fool.

No, you don't. You THINK it's true.

You don't have one iota of evidence (apart from "I lost") to support your theory/opinion/dream/illusion/hallucination.

You can believe it all you like. It doesn't make it true.

If you play even ONE more spin at ANY online casino from this second onwards, you will lose any shred of credibility you might have had as you would be knowingly playing a completely rigged and cheating game...which only a complete fool would do, right?
 
Monitoring all players continous play is as has been pointed out unlikley.

However having said, with certain casinos its amazing how quickly one of their `chat representatives` pops up with an offer or a bonus soon after logging in, sometimes so quickly that its done before your even able to make a deposit. If players are not routinely monitored how does one explain them contacting you within seconds? :D food for thought.

I have even had it in the past where seconds after losing my first deposit I have been contacted again with a further offer if I make a second deposit..
 
Monitoring all players continous play is as has been pointed out unlikley.

However having said, with certain casinos its amazing how quickly one of their `chat representatives` pops up with an offer or a bonus soon after logging in, sometimes so quickly that its done before your even able to make a deposit. If players are not routinely monitored how does one explain them contacting you within seconds? :D food for thought.

I have even had it in the past where seconds after losing my first deposit I have been contacted again with a further offer if I make a second deposit..

Very good point,it would be naiv not to think the casinos have "control"of their players,to a certain degree at least,so they can maximise your deposits and minimize your withdraws.
However in my case they wouldnt have to monitor me at all,these "incidens"always happens the day after I withdraw...And Im not talking about withdraws in the region of some hundreds of euros that I won after having sex with the sheriff in DoA and won 100xbet,Im talking much larger amounts.
 
Very good point,it would be naiv not to think the casinos have "control"of their players,to a certain degree at least,so they can maximise your deposits and minimize your withdraws.
However in my case they wouldnt have to monitor me at all,these "incidens"always happens the day after I withdraw...And Im not talking about withdraws in the region of some hundreds of euros that I won after having sex with the sheriff in DoA and won 100xbet,Im talking much larger amounts.

I might have at least thought about you being right, if the problems had occured while you were winning and before you hit the cashout button.
It happens after when you are there playing again and giving the money back.
Why in the world would they want you to be bothered then? :confused:
 
I might have at least thought about you being right, if the problems had occured while you were winning and before you hit the cashout button.
It happens after when you are there playing again and giving the money back.
Why in the world would they want you to be bothered then? :confused:

I never meant that the casino monitored and interfered in live play,they "put the breaks on"when I go on a winning streak over time and withdraws my money..
The part that I lost some back while the game was not working is not relevant,it just happened a couple of times.
 
I wasn't ridiculing you personally, I was ridiculing the notion that a casino would a) Have a beatable slot that b) the only way they could stop it haemorrhaging money was by haphazardly disconnecting an individual user.

I think they'd probably pull it altogether - don't you? Of course not before they had chance for you to pour all your winnings back in.

This is classic gambler skewed perspective on a series of entirely unrelated events.
 
Honestly, this topic is from the fruitcake department. IF a casino knew you were going to win, they would act before not post-win. In fact, had you just cashed out, I'd want the game to run impeccably in order for you to re-deposit, not stop you playing further! If you're suggesting you were on some kind of streak, and the casino knew this and messed the game up, then you're into not 'tin foil' territory but 'gold foil' territory. Even platinum foil. This is because the casino must then KNOW the outcome of the RNG before you even attempt to play again, and amongst the various attributes given to casinos, both negative and positive, I have yet to hear of clairvoyance.........:)

games crash and burn and play up on most casinos at different times. Sometimes your PC may simply get hot after running the graphics, and slow down and not respond to the server thus you get an incomplete game. Really, it's nothing to get het up about.
 
Monitoring all players continous play is as has been pointed out unlikley.

However having said, with certain casinos its amazing how quickly one of their `chat representatives` pops up with an offer or a bonus soon after logging in, sometimes so quickly that its done before your even able to make a deposit. If players are not routinely monitored how does one explain them contacting you within seconds? :D food for thought.

I have even had it in the past where seconds after losing my first deposit I have been contacted again with a further offer if I make a second deposit..

Some casinos....mostly playtech....have an automated popup system that detects when you login and immediately brings up a chat window with a message like "How would you like a special bonus today blah blah". A chat rep doesn't see you login and then type a personal message. The backend notifies the chat rep if you reply and then you start chatting. If you don't reply, it either just goes away when you shut it down or another bog standard "Thankyou for being a sucker yada yada".

Its all automated. Its also a VERY far cry from monitoring every bet and assessing your bets over an extended period trying to calculate if you're winning too much so they can kick you off the server or whatever other hogwash you think they do to stop you winning.

The TRUTH is that the less-than-100% RTP and natural variance does all of what you say for them already I.e. produces winning AND losing streaks etc. The more you play, the more they win. Attempting to stop you playing and continually kicking you out is COSTING them money not MAKING them money I.e. they WANT you to play as many spins/hands as quickly as possible.

Further, for them to actually "make" you lose they would have to move you to a different server with a different RTP....in fact a VERY different RTP ...in fact what would amount to an AWP/fruit machine running in the background which controlled each and every spin to ensure you lose. For example, if they kicked you on to a 90% or 85% server from a 95% server you would not immediately see a difference....in fact you could still win big, so it may not have the desired effect anyway.

Ah geez. Why am I even trying to explain common sense and logic to someone who doesn't want to listen? I must be mad.

Its important to note that casinos all over the world make huge profits from running fully regulated and fair games. Its actually tough enough running a casino legitimately, and the time and effort and resources that would be required to continually do such thing as the OP suggests would be economically unviable and perhaps even technically unworkable.

Lets just hope the OP doesn't fall off the edge of the planet before he responds....
 
Okok funny guys,you are to smart for me obviously:notworthy
Ill stop posting,cant prove nothing anyway,but Im just as sure of my claim now as before.
What I would like to mention though is a story here in my country,its about a son who gambled away 10 million euros of his mothers money,4 million on bet365 alone..
My point is that a former employee at bet365 gave a interview in a large paper here,and he revealed that it was common practise to treat loosing players like kings to keep them playing.Winning players on the other hand he was instructed to give horrible service and generally make them feel unwelcome at the casino.Doesent prove anything but Im not backing down from this.
I could post a link to the interview but I dont know how on ipad,its in norwegian anyway.
Ty and good night,Im gonna enjoy a glass of colazero and play fifa.
 
Okok funny guys,you are to smart for me obviously:notworthy
Ill stop posting,cant prove nothing anyway,but Im just as sure of my claim now as before.
What I would like to mention though is a story here in my country,its about a son who gambled away 10 million euros of his mothers money,4 million on bet365 alone..
My point is that a former employee at bet365 gave a interview in a large paper here,and he revealed that it was common practise to treat loosing players like kings to keep them playing.Winning players on the other hand he was instructed to give horrible service and generally make them feel unwelcome at the casino.Doesent prove anything but Im not backing down from this.
I could post a link to the interview but I dont know how on ipad,its in norwegian anyway.
Ty and good night,Im gonna enjoy a glass of colazero and play fifa.

it wouldn't surprise me. Casinos are in business to make money, and would we know woo big spenders, and usually big losers. Careful players who behave with control are not the most profitable customers.

In your case, the way you allege they have gone about it is simply not credible.

The two are not connected in this case.
 
it wouldn't surprise me. Casinos are in business to make money, and would we know woo big spenders, and usually big losers. Careful players who behave with control are not the most profitable customers.

In your case, the way you allege they have gone about it is simply not credible.

The two are not connected in this case.

No it wasnt about careful players,it was players who won much they would try to "push" out of the casino,by treating them badly in different ways.
Also happened to over at cherrycasino,I withdrew 15000euros and just like that my slot wasnt working and they totaly ignored all my emails,wich they always had responded to within 30min before.I actually had to go to betsson live chat because they were able log into cherrys system and help me.
Its so obvious that they dont want me as a customer.
 
Okok funny guys,you are to smart for me obviously:notworthy
Ill stop posting,cant prove nothing anyway,but Im just as sure of my claim now as before.
What I would like to mention though is a story here in my country,its about a son who gambled away 10 million euros of his mothers money,4 million on bet365 alone..
My point is that a former employee at bet365 gave a interview in a large paper here,and he revealed that it was common practise to treat loosing players like kings to keep them playing.Winning players on the other hand he was instructed to give horrible service and generally make them feel unwelcome at the casino.Doesent prove anything but Im not backing down from this.
I could post a link to the interview but I dont know how on ipad,its in norwegian anyway.
Ty and good night,Im gonna enjoy a glass of colazero and play fifa.


the guy (Bjarte Baasland) in the case is a convicted fraudster who gambled away around 8 Million Euros. money which he borrowed from family and friends of the family, he told them it was for his IT business.

and the fact that bet365 valued him as a player isn't weird at all, he made them a fortune. so they increased his bet limits and gave him bonuses. some as high as 30000Euros to keep him playing.
 
No it wasnt about careful players,it was players who won much they would try to "push" out of the casino,by treating them badly in different ways.
Also happened to over at cherrycasino,I withdrew 15000euros and just like that my slot wasnt working and they totaly ignored all my emails,wich they always had responded to within 30min before.I actually had to go to betsson live chat because they were able log into cherrys system and help me.
Its so obvious that they dont want me as a customer.

I don't believe that. If they didn't want you as a customer, they could simply close your account - look in the T&C's. They (like all casinos) can do this without providing a reason. IF you are well up overall at any casino, they will want you to come back, not put obstacles in your way. They know their business, and know over time they will make about 4-5% out of you as you near the TRTP of the casino games. With all due respect, you are coming across here as a borderline paranoiac. :what:
 
I don't believe that. If they didn't want you as a customer, they could simply close your account - look in the T&C's. They (like all casinos) can do this without providing a reason. IF you are well up overall at any casino, they will want you to come back, not put obstacles in your way. They know their business, and know over time they will make about 4-5% out of you as you near the TRTP of the casino games. With all due respect, you are coming across here as a borderline paranoiac. :what:

So how do you explain a former employee at bet365 saying the same thing,about how they treat WINNING players?Is he paranoid to?But offcourse you know better then a employee of one of the biggest online casinos in the world,wow.
Google henning myrer vg,so can you read yourselfe.
 
I am not quite sure that it is nonsense.

I had the same problem with Club Gold Casino. I made a complaint thread about it a couple of month ago.
The main issue was that I played progressive slot which was not allowed (same issue Temperence Fox had recently) and they refused to pay out part of my winnings (which was from the so-called progressive slot).

During my play I started with non-progressive slot (Silent Samurai without the nasty Dollar Ball feature). I was in a winning streak when suddenly the game became unavailable (maintenance mode). I waited some time THEN I switched to a Dollar Ball "enhanced" slot where my winning streak continued, then I tried to cash out, but they refused to pay the part played on the progressive slot.

The slot (Silent Samurai) stayed in maintenance mode for weeks for me (I even asked them when it would be available, but they could not confirm the date) which was funny because I played that slot in many other casinos during this time.

About the automated pop-up chat.

They probably automated and the chat operators have templates to copy to all chat (e.g. the Gladiator Jackpot is over 2.4 m USD bla-bla-bla), but the operators are real (not bots), so they could have time to check what is the player statistic etc.

Why would they do it?
Same reason why the land based casinos changing dealers frequently (even more so when someone is more ahead) to disrupt the winning streak.
 
I am not quite sure that it is nonsense.

I had the same problem with Club Gold Casino. I made a complaint thread about it a couple of month ago.
The main issue was that I played progressive slot which was not allowed (same issue Temperence Fox had recently) and they refused to pay out part of my winnings (which was from the so-called progressive slot).

During my play I started with non-progressive slot (Silent Samurai without the nasty Dollar Ball feature). I was in a winning streak when suddenly the game became unavailable (maintenance mode). I waited some time THEN I switched to a Dollar Ball "enhanced" slot where my winning streak continued, then I tried to cash out, but they refused to pay the part played on the progressive slot.

The slot (Silent Samurai) stayed in maintenance mode for weeks for me (I even asked them when it would be available, but they could not confirm the date) which was funny because I played that slot in many other casinos during this time.

About the automated pop-up chat.

They probably automated and the chat operators have templates to copy to all chat (e.g. the Gladiator Jackpot is over 2.4 m USD bla-bla-bla), but the operators are real (not bots), so they could have time to check what is the player statistic etc.

Why would they do it?
Same reason why the land based casinos changing dealers frequently (even more so when someone is more ahead) to disrupt the winning streak.

Ty for the support:DPeople on here just laughes it off,but Im convinced its a real tactic used by the casinos.I have played a slot for weeks without problems,then go on a streak and cash out.Then boom,it becomes unplayable over a long period,as you said,no problem other places,just your winning slot.
Happened so many times its becoming so obvious whats happening.
Well now Im just repeating myself,anyway nice to have some support for once:cool:
 
I'd agree that a poorly run casino would treat some players badly and others well. The games are ALL biased in the casino's favor; thus, why treat a winning player badly?

I don't dispute that a casino employee claims he was trained to do this; what I am saying is that the casino that does that is hurting themselves, not helping.

Does it make sense from the perspective of a business that has a loyal customer who wants to give the business their money? No, period.
 
"Disrupt the wining streak"

Amazing. Simply amazing.

I guess you can answer in the same manner ("Amazing. Simply amazing.") why they put my slot to maintenance mode suddenly. Not the other 300 slot games just this one. Not in other PT casinos, just there. Not when I was losing.

I know. It is coincidence and my story is conspiration theory.
 
I guess you can answer in the same manner ("Amazing. Simply amazing.") why they put my slot to maintenance mode suddenly. Not the other 300 slot games just this one. Not in other PT casinos, just there. Not when I was losing.

I know. It is coincidence and my story is conspiration theory.

They're all after you guys, looking over your shoulder for a sign of a winning streak with their index finger ready to push the big red "error" button in case you start winning too much.

IMG_5176.webp
 
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Every spin is an independent transaction and an independent result. You make a financial commitment and the server responds. Every time. You might sometimes have a nice winning streak (yaaaay!), you might have a nasty losing streak (boooo!) - regardless - subsequent transactions are entirely unrelated. There's no magic gambling god that prolongs or shortens your winning streak, that the casino can dispel by terminating your connection just as he is empowering you and your laptop with super winning magic power of awesomeness.

We are in the realms of mental illness.

You are only remembering the connection issues when they annoyed you the most.

Its like when the phone rings right at the point you were thinking of the person on the other end. Spooky eh? Nope - you just forgot about the other thousand times the phone rang when you weren't thinking about anyone.

I'm sorry that you might sometimes experience connection problems after you wanted to carry on playing - but I promise you it doesn't make a difference to anything financial, ever - under any circumstances. Apart from maybe prolonging your bankroll a bit.
 
They're all after you guys, looking over your shoulder for a sign of a winning streak with their index finger ready to push the big red "error" button in case you start winning to much.

View attachment 40087

Thanks for your convincingly debated answer.:notworthy So funny.

FTR I just said that I had similar experience once which I can not find reasonable answer for (except that it was coincidence which is a long shot for me).
 
Seriously I'm all for something being rigged... But what's stopping you from jumping on another slot and winning there are they going to put that slot on maintenance as well? Could they put the whole casino on maintenance mode to stop you from winning or would they let you continue playing and just let the house edge run it's course?
 
Seriously I'm all for something being rigged... But what's stopping you from jumping on another slot and winning there are they going to put that slot on maintenance as well? Could they put the whole casino on maintenance mode to stop you from winning or would they let you continue playing and just let the house edge run it's course?

As I said earlier I changed game because of this and that gave reason to Club Gold Casino not to pay me full as the new slot was Dollar Ball enhanced.

Besides I am inclined to continue playing a slot which I am lucky with.
 

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