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Neteller down?

Discussion in 'Payment Processing Issues' started by osulle, Sep 17, 2015.

    Sep 17, 2015
  1. osulle

    osulle Ueber Meister CAG mm4 mm1

    Occupation:
    life
    Location:
    Northern hemisphere
    Hi I have been having a few problems with Neteller today. I sent money to a casino and received an email confirmation from Neteller that the amount was sent but the casino didn't receive it. I can't seem to be able to login to Neteller either. I can't sign in to Neteller either. Anybody else experiencing any issues today?
     
  2. Sep 17, 2015
  3. PyroclasticFlow

    PyroclasticFlow Experienced Member PABnoaccred

    Occupation:
    :)
    Location:
    Poland
    I also can not log in and send money :(
     
    1 person likes this.
  4. Sep 17, 2015
  5. osulle

    osulle Ueber Meister CAG mm4 mm1

    Occupation:
    life
    Location:
    Northern hemisphere
    Thanks for the info. Seems like for now my money is stuck in limbo until Neteller comes back up again. The casino says that the deposit didn't clear even though I got an email from Neteller saying it was sent. I can't log in to check to see what is going on. Hopefully it will be back up soon so I can get this mess cleared up. Cheers
     
    1 person likes this.
  6. Sep 17, 2015
  7. PyroclasticFlow

    PyroclasticFlow Experienced Member PABnoaccred

    Occupation:
    :)
    Location:
    Poland
    I got the answer from neteller:

    The Service Desk has been notified that we are currently experiencing issues with the Neteller Production environment. Support teams are aware of the issue and are investigating.
     
  8. Sep 17, 2015
  9. osulle

    osulle Ueber Meister CAG mm4 mm1

    Occupation:
    life
    Location:
    Northern hemisphere
    It's back up now but seems that my deposit happened just when they went down so I have to chase that deposit. I got a merchant ID from live support so hopefully that will help. This has never happened to me before when sending money to a casino.

    Now that Neteller is back up hopefully everything will be back to normal.:)
     

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