I agree these are perfectly valid questions to pursue and I appreciate your efforts in that regard. If anything, this puts Neteller on notice that there will be close scrutiny of its handling of the US customers frozen funds until this matter is resolved.So, are you seriously suggesting that US players who's funds are frozen (and for that matter all Neteller clients because this is a policy that could impact on them too in different circumstances) are not entitled to know:
1) What rate of interest is applied to their frozen funds in the Neteller trust account, and who is entitled to it and
2) Simple administrative information on the trustees of the fund ie whether Neteller execs have sole control or whether it is a shared responsibility or a Neteller-exclusive responsibility involving independent trustees.
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