Baptism by Fire - success N1 Casino is now being tested!

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lockinlove

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Then change the terms to say only in certain extreme cases? Because having it in the terms like it is makes it seem like its for everyone and it gives the casino the power to do it to anyone. 1x wager is enough and all that is required to do their part to deter fraud. 3x is just a ploy.

I have had some of these direx casinos uses tactics to delay withdrawls a few times. Fully verified then suddenly when im cashing out a few times they suddenly unverify me, ask for new documents that were approved a month ago and start asking for selfies with ID etc. I can accept it was Loki casino and cleopatra and not N1.

However having 3x wager in your terms gives the casino too much power and permission to use it on anyone and claim "oh ya this is an extreme case sorry"

Sorry but unless that is removed from the terms or changed I cant vote in favor of becoming accredited. Once you go down that road of letting accredited casinos have terms like oh you have to wager 3x well then others will jump on board and claim "oh well you allowed such and such to do it so now we can" And before you know it all casinos start doing it.

Casinos are already hard enough to beat the last thing we need is more terms like this. And people choose to play with their own money so they dont have to wager. Now possibly having to wager your money like that?

My two cents anyways. GL with baptism.
 
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homerbert

Accredited Casino Representative
Joined
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NoWhere
Then change the terms to say only in certain extreme cases? Because having it in the terms like it is makes it seem like its for everyone and it gives the casino the power to do it to anyone. 1x wager is enough and all that is required to do their part to deter fraud. 3x is just a ploy.

I have had some of these direx casinos uses tactics to delay withdrawls a few times. Fully verified then suddenly when im cashing out a few times they suddenly unverify me, ask for new documents that were approved a month ago and start asking for selfies with ID etc. I can accept it was Loki casino and cleopatra and not N1.

However having 3x wager in your terms gives the casino too much power and permission to use it on anyone and claim "oh ya this is an extreme case sorry"

Sorry but unless that is removed from the terms or changed I cant vote in favor of becoming accredited. Once you go down that road of letting accredited casinos have terms like oh you have to wager 3x well then others will jump on board and claim "oh well you allowed such and such to do it so now we can" And before you know it all casinos start doing it.

Casinos are already hard enough to beat the last thing we need is more terms like this.

My two cents anyways. GL with baptism.
Hey Lockinlove!

1) It's not about Direx thread, so I'll contact you via PM to check. What unverification means?! Unacceptable and case for warning to operators.

2) I can't understand your point regarding x3 WR. Did anyone here was requested it on N1? I guess no. So basically you just saying 'what if'? Like I said, this rule is small protection regarding anything but when you really have bad customer - it helps (but still not much). But if I will add 'in extremely rare cases' in rules - I already imagine people asking 'why my case extremely rare', 'what it extremely rare case' etc etc.

But I hear you guys, and we will check this matter internally, discuss it, and maybe will come down to better solution.

But to confirm - we are not going to make people suffer from this rule.

And yes, good job guys, now I hate this rule too :D

Have a nice start of the Friday!

BR,

Vitali
 

lockinlove

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Hey Lockinlove!

1) It's not about Direx thread, so I'll contact you via PM to check. What unverification means?! Unacceptable and case for warning to operators.

2) I can't understand your point regarding x3 WR. Did anyone here was requested it on N1? I guess no. So basically you just saying 'what if'? Like I said, this rule is small protection regarding anything but when you really have bad customer - it helps (but still not much). But if I will add 'in extremely rare cases' in rules - I already imagine people asking 'why my case extremely rare', 'what it extremely rare case' etc etc.

But I hear you guys, and we will check this matter internally, discuss it, and maybe will come down to better solution.

But to confirm - we are not going to make people suffer from this rule.

And yes, good job guys, now I hate this rule too :D

Have a nice start of the Friday!

BR,

Vitali

When I use the term unverify it means I was already verified and had cashouts approved and paid. Then after a few cashouts they unverified me and asked for more documents including a selfie.
Im using that as an example. Cleo is supposed to be good and in line with N1 service from what I have read. Yet simple old me was flagged to provide selfies all of the sudden on a recent cashout. So I think if little ol me could be flagged for extra strange verification when I did nothing strange or weird to flag me, I could be flagged for 3x wager just...well...because.

And I think its perfectly acceptable to use what ifs considering it could happen because its in your terms. I have seen alot of well known members here be extra checked in highly rated casinos..just because. So why not try and stop it before it might happen. I understand you are saying you are here to help if it ever did but there are alot of players outside of this forum too.

It could be written as 1x wager applies to all cash deposits. If our system detects fraudulant behavior we may require more. That does two things. It allows new/all players to feel safe and know only 1x wager will apply and two it warns fraudsters that if they mess around they will be caught.

Thank you for saying you would consider looking at it.
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
I just signed up many hours ago and while I was able to have a bit of fun, the outcome for two out of the three welcome bonus was pure evil!

CM_N1Casino_welcome_bonus_results_evil_20181215.png

In terms of RTP...

First deposit bonus = 48.9% ( Since I started with $50 + $50 )
Second deposit bonus = 89.2% ( $50 + $25 ) - This is fine.
Third deposit bonus = 33.6% ($50 + $50 )

Most slots I played were high variance which is the main reason why is bad, but I did have a lucky bonus on Chilli Pop by Betsoft in my second bullet which was able to help out a ton. Most of my bets are 40 - 60 cents or so.

I will still play here in the future since I wanted a second site in the Direx N.V group to play at since I am doing not good on Bitstarz ATM.
 

Ruder

Dormant Account
Joined
Dec 8, 2018
Location
Poland.
Pretty good casino and team.
I worked with them sometime, but then contacts got lost.
Let's see how they put themselves here.
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
...made my first deposit last nite and got a bonus added without checking any boxes for a bonus. i don't play with bonuses as i never beat the wagering....it would be nice to have a choice. and yes you can forfeit the bonus on another screen but i find it a bit strange that it was added without me agreeing to it.

and also won $450 on my 10th spin and was wondering about the wagering my deposit 3X after that. which i did. but i have to tell you i'm not a fan of wagering 3x your deposit. for the same reasons i don't like bonuses. the wagering.
 

homerbert

Accredited Casino Representative
Joined
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NoWhere
...made my first deposit last nite and got a bonus added without checking any boxes for a bonus. i don't play with bonuses as i never beat the wagering....it would be nice to have a choice. and yes you can forfeit the bonus on another screen but i find it a bit strange that it was added without me agreeing to it.

and also won $450 on my 10th spin and was wondering about the wagering my deposit 3X after that. which i did. but i have to tell you i'm not a fan of wagering 3x your deposit. for the same reasons i don't like bonuses. the wagering.
Hey mate!

When making deposit you can click box 'I do not want to receive bonuses' and that's it :)
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
Hi @homerbert

I'd like to request that for the "bets history" page that you should be able to see every bet that you have played on the slots for that day. Currently, it only shows the most recent events up to 36 entries. At this point in my deposit today, I am over 2x my balance which would be my cashout point, but I also know that I have more spins, but I can't see them so it is hard to calculate how much more that I would need to wager in order to at least play my balance 1x through the slots. Could you fix it and make it so you could see up to the last 500 bets with each page containing 50 bets worth?
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
I just got my first cashout from here and it was done quick once my documents were verified. I did have an issue where my first few documents were done within 10 minutes, but then one of the documents was stuck on "pending" for quite a while. After waiting about two hours, I decided to remove it and place a better quality one and once I did, it and the last document that I needed to be verified was done quick. Overall if I don't count the issue with the one document... It was all done in about 20 minutes which is fast. The cashout was pending for quite a while because of the documents, but once I fixed my issue with the documents, the cashout was done not much longer than 10 minutes so all in all... It is what I expected since Bitstarz was also fast about this.

It is crazy for me to say that both Bitstarz and N1 Casino in terms of getting verified and getting cashouts have been quicker than all of the other accredited casinos that I play at! Videoslots is the only one that is close to this, but all others I found took quite a while to get verified and cashouts are slower, but still decent.

Well done, N1 Casino. :)

P.S Speaking of the 3x wagering... My deposit was $50, and I only played though about $66+ or so, yet the cashout was processed which means that the 3x rule is really there for people trying to "game" the system. It would be better if the rule was changed to say "1x" though!
 

homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
Hi @homerbert

I'd like to request that for the "bets history" page that you should be able to see every bet that you have played on the slots for that day. Currently, it only shows the most recent events up to 36 entries. At this point in my deposit today, I am over 2x my balance which would be my cashout point, but I also know that I have more spins, but I can't see them so it is hard to calculate how much more that I would need to wager in order to at least play my balance 1x through the slots. Could you fix it and make it so you could see up to the last 500 bets with each page containing 50 bets worth?
Hey buddy!

Basically, it is not that easy question. We already discussed it with the devs, and if we will add all bets in player profile, or even 500 - our frontend will work much more slower. Plus backend...

Therefore, you can ANYTIME just popup in live chat, and ask guys to send you full bets history. Or for few days. It is matter of few clicks, therefore it is fast, easy, and I believe it is player friendly. So in short - just ping guys when you need it - and they will do the rest :)
 

homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
I just got my first cashout from here and it was done quick once my documents were verified. I did have an issue where my first few documents were done within 10 minutes, but then one of the documents was stuck on "pending" for quite a while. After waiting about two hours, I decided to remove it and place a better quality one and once I did, it and the last document that I needed to be verified was done quick. Overall if I don't count the issue with the one document... It was all done in about 20 minutes which is fast. The cashout was pending for quite a while because of the documents, but once I fixed my issue with the documents, the cashout was done not much longer than 10 minutes so all in all... It is what I expected since Bitstarz was also fast about this.

It is crazy for me to say that both Bitstarz and N1 Casino in terms of getting verified and getting cashouts have been quicker than all of the other accredited casinos that I play at! Videoslots is the only one that is close to this, but all others I found took quite a while to get verified and cashouts are slower, but still decent.

Well done, N1 Casino. :)

P.S Speaking of the 3x wagering... My deposit was $50, and I only played though about $66+ or so, yet the cashout was processed which means that the 3x rule is really there for people trying to "game" the system. It would be better if the rule was changed to say "1x" though!
Like many times was said by me and other members here, our best and good brands indeed pay within minutes. We do not stall payments, we do not aim to make you recall your winnings - we are people with idea that if you will be able to get your winnings fast any time - chances that you will come back to us and not in other casino are increase greatly :)

And re 3x deposit - like was said - we want to have it in terms for protection. And basically it is not applied for most customers, so no worries here.

I'm happy that you happy, really!
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
Unfortunately, it looks like N1 casino is trying to enforce the "3x wagering" as I played through about $75 worth on a $50 deposit and wanted to cash out as it was a good amount and the cashout was never processed. Up until about 20 minutes ago ( At the time of this post ) when I got an email saying my cashout was cancelled and then I got one later that shows what is in the picture below...

N1casino_3xwageringseemstobereal_20181217.png

This is not good at all @homerbert ! Not only was the cashout sitting in pending for quite a few hours, but this 3x rule is being used for all customers! Please get this 3x wagering rule removed and have it say 1x since now, I am a lot less likely to play as trying to beat a wager on my own money with no bonus attached is bad to begin with! :/
 
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Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
Unfortunately, it looks like N1 casino is trying to enforce the "3x wagering" as I played through about $75 worth on a $50 deposit and wanted to cash out as it was a good amount and the cashout was never processed. Up until about 20 minutes ago ( At the time of this post ) when I got email saying my cashout was cancelled and then I got one later that shows what is in the picture below...

View attachment 100930

This is not good at all @homerbert ! Not only was the cashout sitting in pending for quite a few hours, but this 3x rule is being used for all customers! Please get this 3x wagering rule removed and have it say 1x since now, I am a lot less likely to play as trying to beat a wager on my own money with no bonus attached to begin with! :/

..that is exactly what it is....trying to beat a wager on your own money with no bonus...ugh....
 

homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
Unfortunately, it looks like N1 casino is trying to enforce the "3x wagering" as I played through about $75 worth on a $50 deposit and wanted to cash out as it was a good amount and the cashout was never processed. Up until about 20 minutes ago ( At the time of this post ) when I got email saying my cashout was cancelled and then I got one later that shows what is in the picture below...

View attachment 100930

This is not good at all @homerbert ! Not only was the cashout sitting in pending for quite a few hours, but this 3x rule is being used for all customers! Please get this 3x wagering rule removed and have it say 1x since now, I am a lot less likely to play as trying to beat a wager on my own money with no bonus attached to begin with! :/
Hey mate!

PM me pls your email and I'll have a look.

Br,

V.
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
I will PM you my email, but I was a bit tilted today which hasn't happened to me in a long time. That $133+ balance that I had is now $0 since at the point when I figured I cleared wagering after getting the email and playing for a bit, I had around $80 which was below my cashout point. My own fault, but I am letting you know because this is exactly why 3x wagering your own deposit with no bonus is bad. My own post here proves it. :/
 
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homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
Okie, I've checked, and indeed my team made mistake. Accepted, points taken.

You now have 50$ bonus as compensation with x3 WR (little joke here ;D)

Term with x3 will be changed today at N1, to something like we require x1 only of deposit, but in case we suspect someone in money laundering or some kind of cheating - we reserve the right to request more. This should help.

Sorry once again :(
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
PABinit
Joined
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Location
Cyberspace
Morning Homerbert,

I'm just curious to know what RTP setting are Play'n Go and Pragmatic games running on at N1 / other Direx properties.

Can you confirm if you are running any providers including the above on lower RTP's or at the highest default RTP?

Nate
 

homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
Morning Homerbert,

I'm just curious to know what RTP setting are Play'n Go and Pragmatic games running on at N1 / other Direx properties.

Can you confirm if you are running any providers including the above on lower RTP's or at the highest default RTP?

Nate
Hey mate!

AFAIK - we never changed any RTP settings on any game provider.

But it is completely our of my hands and my responsibilities, but I'll try to check with responsible team.

Br,

V.
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
PABinit
Joined
Feb 14, 2007
Location
Cyberspace
Hey mate!

AFAIK - we never changed any RTP settings on any game provider.

But it is completely our of my hands and my responsibilities, but I'll try to check with responsible team.

Br,

V.

Ofcourse, I understand.

Softswiss is the aggregator in this instance, so it would be reassuring to know if any PNG or other providers have a lower RTP setting.

Nate
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
Thanks for the "compensation" bonus @homerbert

I tried my best to have a chance at a cashout with the bonus, but alas, the slots all said "Nope!". I do see that the term is indeed changed so all in all, I am happy the way things have turned out so thanks for listening to us. :)
 

lockinlove

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Canada
This casino needs bet protection.

No idea what on earth happened I set domnitors on 90 cent spins and it started doing $45 spins for some reason. Went to live chat to report and they refused to refund the amount even though its clear as day I only do $1 spins and would never do $45 spins. Especially on a bonus.

Messaged Homerbert to see if he can get it sorted
 
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lockinlove

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Canada
$45 spin loss
$45 spins loss
$45 spin win $50
$45 spin loss

is what happened on auto before I caught it.

My wager is $7500. And I played through about $5500 of it so its clear as day to see I dont bet anywhere near even $5 a spin.

Im sure the rep here will sort it but if it wasnt for the rep, I would be screwed as live chat is being very adamant it will not sort the problem.
 
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