N1 Casino is now Accredited

[refre]

I had the strangest experience playing Netent Classic Auto Roulette.
After a session of playing slots I spent my last funds on five numbers straight up.
I placed my bet and after 'No more bets' being announced and just before the ball landing I got an error saying something to the effect of "You have exceeded your limit, please come back later". Of course my number hit. I checked both the limits of the game (€500 straight up, I was well within) and my personal bet limits (I have none activated).
Really bugs me this. Do you think I have a case? There is no mention of this bet in history, but I'm guessing a admin at N1 will be able to see it and why the bet was accepted then rejected.

 

[homerbert]

I had the strangest experience playing Netent Classic Auto Roulette.
After a session of playing slots I spent my last funds on five numbers straight up.
I placed my bet and after 'No more bets' being announced and just before the ball landing I got an error saying something to the effect of "You have exceeded your limit, please come back later". Of course my number hit. I checked both the limits of the game (€500 straight up, I was well within) and my personal bet limits (I have none activated).
Really bugs me this. Do you think I have a case? There is no mention of this bet in history, but I'm guessing a admin at N1 will be able to see it and why the bet was accepted then rejected.

Hey mate!

In most cases, I had such things happened in our casino - bet was simply not accepted. But you can contact our CS and they will investigate it with the game provider to be sure.

If you will need any help - just let me know!

Br,

V.

 

[refre]

Ok I've had a reply from N1 Casino.
Turns out the casino has an internal bet limit of €100 on table games regardless of your personal settings (or lack of) and game specific limits. I do find this a bit strange, but I have no reason to doubt it.
This is probably why I had such a strangely worded error. The limit was not enforced by the game but rather the casino back-end
after 'no more bets' being announced and just before ball landing. The bet was then returned to my balance.

 

[dionysus]

Kudos to N1
Made deposit last night (sent in docs last night sightly prior to, though didnt know whether yet approved or not)
Played last night to tonght. Requested WD of 750 (dep 200, no bonus)
Within an hr, WD approved and funds on the way.

Easy peasy lemon squeazy so thanks

 

[dionysus]

edit - will MM data when funds arrive

 

[muziq]

still cant play there for a strange reason , when ever i visits page it says "uk players are not allowed "

im no way near uk in another continent actually

Hopefully they will get a ukgc license soon so i can play too

 

[dionysus]

just a bit of update
taked to chat because received an email funds were approved and on the way, but hadnt received an etransfer email
apparently takes 3-5 business days.

No biggie, I'm not fussed or pressed for the funds. but was rather surprised, I'd have though if etransfer in a few seconds, etransfer out would have been the same (or min)
but essentially it's really just a bank withdraw

 

[hhhelllo]

N1 is always the same with this wd method. If you receive sms at around at 11am. You receive the funds at 4h30 am the next day. No sms? The middleman wasnt on a working day. Wait until next working day. Always the same, they never made a single mistake. Neither direx, n1 or gigadat

 

[dionysus]

N1 is always the same with this wd method. If you receive sms at around at 11am. You receive the funds at 4h30 am the next day. No sms? The middleman wasnt on a working day. Wait until next working day. Always the same, they never made a single mistake. Neither direx, n1 or gigadat

cheers
ya, sms at about 11 on the dot ill watch for the email tomorrow

 

[dionysus]

I..I can't even

My acct was last used 2 years ago. Had old address on it.
So naturally, went to update to my new address (sent all relevant docs and banking for new address)
You can't update to a new address manually.
You have to prove where you lived 2 years ago. (or well, before in any case to update your profile)

Kinda hard right? I mean, everything now would have my new address on it.

Chat said, you have to prove where you lived 2 years ago.
I explained well, obv all my new ID, new documents have my current address, but still you have to prove where you lived 2 years ago to change your acct to your new address
I said, ok, can I send those year's tax returns.
They said yes, I uploaded them.

all declined.

Why? theyre older than 90 days old
No, seriously

Uh..I cant magicaly make documents 2 years old, from an old address 2 years ago be less than 90 days old

Not without committing fraud and breaking a few federal laws

@homerbert ???

 

[dionysus]

well...
that all turned out to be highly invasive.
Current tax returns for current address, old tax returns for old address, bank statements, utility bills

all to....update my address

I mean, I had sent bank statements with my current address, deposited from said bank
youd kind of think that would all suffice JUST to update my address
(I mean, really, I should only have to say, hey, I moved can you change it to this please). I was only updating details, not withdrawing or anything.

Anyway, sorted.

 

[homerbert]

Hey mate!

give us few moments for a magic please

 

[dionysus]

it's sorted now, but ty

 

[dionysus]

N1 is always the same with this wd method. If you receive sms at around at 11am. You receive the funds at 4h30 am the next day. No sms? The middleman wasnt on a working day. Wait until next working day. Always the same, they never made a single mistake. Neither direx, n1 or gigadat

cheers for that
haappened as you said
while chat said 3-5 business days, they had sent the text and was able to transfer this morning

so as you described and faster than support said, all good
and nice cashout

ty N1

 

[hhhelllo]

It all depends on who you speak to on chat if homer isn’t available. The best chat agent/supervisor is in the hospital I heard but if you need names for competent collegues its a pleasure. Some of them are actually very very good.

 

[spiker1977]

Somedays are just........

After N1casino got accredited i made a account there.
I deposited with skrill few times, was running bad but after few bullet i hit something and i thougt to make a withdraw. Few hour later i got a email that says my withdraw is canceled, becouse of they need some documents from me.

Dear Player,
Please be informed that your last withdrawal request was canceled. Due to the new regulations of MGA policy we have to fully verify all the payment methods used.

Kindly upload the following documents into your profile
proof of the deposits to our casino from your Bank account (account owner's name, IBAN and the details of the transaction have to be specified);
screenshot of your Bank account used for withdrawing (account owner's name and the IBAN have to be specified);



I got a bit confuse why they ask about IBAN and so on .. but thougt it just a standard email. So i send my skrll account info and pic of all the transaktion. And made a new withdraw.

That too got canceled and i got this email

Dear player

Your cash-out request of XXX EUR was cancelled. Please, contact Live Chat support for more information.

Here comes the funny part (im stupid )

So i go to N1casino and log in, try to find the live chat, no luck.
I google "N1casino live chat" no luck, but find support page: send a email about my sitvation no reply hole day.

So i verify my phone nr and try a new withdraw, same thing : canceled and same email.

This is how the site look in firefox, opera and chrome for me.



After a while i need to do some work and i go to my linux computer.
And check the site again and tadaaaa... .there is the live chat

Back to windows computer and check ... no live chat and then i start to see what is different and ublock on my windows computer is blocking the live chat funktion, here a felt like

After i got in to live chat and got to know what info they did need. I Send it and 20 min later i was verifed and money was in my skrill account.

So N1casino was realy fast on verification and withdraw only minus is that they could have askt all the info in first email

 

[Lobo]

I tried N1Casino yesterday, and a few quick notes.

- LOW RTP on ALL Play'n'go slots... around 94%
- They have capped the max bet on Evolution live games. F.ex on a Blackjack table that clearly says it accepts bets from €5 to €1000, you get an error message from N1 when trying to bet more than €300. THAT is a shady practice.
- Their livechat is slow as hell. First time trying to chat I had to wait 18 minutes (actually to ask about the cap on live tables. The agent did not have a clue what I was talking about). 2nd time in the live chat I had to wait 12 minutes.
- Many of the blackjack-tables don't have sidebet option.
- Very cool thing that you can split your screen into 4 windows.

I would only play here again if Malta was nuked by Russia.

 

[dionysus]

*sigh

despite funds having left my acct and accepted by Gigadat an hr ago, deposit still sitting as 'pending'

 

[dionysus]

*sigh

despite funds having left my acct and accepted by Gigadat an hr ago, deposit still sitting as 'pending'

2 hrs, still nothing
not how I planned on spending my Friday
paying 100 bucks without actually playing

 

[dionysus]

well...at least theyre consistent

 

[dionysus]

so despite now another hr of waiting for it to 'hit' my balance at N1 and not arriving, since have deposited at VS using same method, yet there 5 min as per usual; so it aint the processor seeing as they both use gigadat etransfer

 

[Kroffe]

so despite now another hr of waiting for it to 'hit' my balance at N1 and not arriving, since have deposited at VS using same method, yet there 5 min as per usual; so it aint the processor seeing as they both use gigadat etransfer

If you need a third account to deposit money into, just to be extra sure.

 

[dionysus]

hit acct
ah well, who needs sleep

 

[Kroffe]

hit acct
ah well, who needs sleep

I have always been of the opinion that sleep is for squares.
Some people even say they have trouble sleeping.. I mean come on, i could do that shit with my eyes closed.

 

[hhhelllo]

Well its interac’s fault today. The same happened to me at unibet. Doesnt even show in transactions. At least at any softswiss you see it as pending.