My ride on the Titan "Take" train....

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RTG slots being tight is nothing new and I can attest to it. However, I am bewildered at the trashing of the casino and Paul Titan himself. IMO this is a wonderful opportunity for both the OP and the casino rep to engage in meaningful dialogue and we could also chip in to give our views as well.

Unless I have missed something I cannot understand how the OP can be enraged by the fact that he/she was not told earlier that she had a balance of over $1,500 and could have cashed out. Surely this refutes the statement that there were 100 deposits with no cashouts. If these were game logs a player might not have remembered them so correctly but for heaven's sake even if the deposit was $250 (the high end of the scale) surely one would at least had realised that the withdrawable balance was $1500. To put the blame on the casino for not notifying you of this and then saying one would not have made a claim of having no cashouts after 100 tries isnt cool.

There are still issues that Paul should contend with and I hope he doesnt disappear as many of us who have recently played at the RTG platform would like to know. Having played at Titan myself I am also of the opinion that theu should be renamed "Tighten" casino.:D

Hi Chu! My take on the problem was that the Titan cashier never reflected a withdrawable balance.
 
Thanks Suze. If that is the case, Titan should be taken to task as to why there is no counter to show the remaining playthrough. Players should not be burdened with asking support every now and then on how much more they have to wager. This should only be the case say with a manager's bonus at Inetbet. For normal bonuses, the player should be able to enter a coupon code and all allowed/disallowed games shown. The playthru counter should also be clearly visible.

Over to you now Paul
 
There is a playthrough counter that is clearly visable....my counter NEVER EVER REFECTED THAT I HAD A 1500.00 WITHDRAWABLE CASH. OF course it would not be their responsibility to tell me when I could withdraw....that's just plain silly...But when you're working your way through your wagering requirements, you have to be able to depend on the calculations showing in your casino to be correct.
I would have been thrilled with a 1500.00 withdrawal...

I am sorry if I am appearing to get out of control here. Really, I am. That will serve no purpose...What you guys don't realize is that I didn't want things to come to this...for three weeks I tried to converse with Casino Titan and get some answers...I was truly hoping to get some answers that would clear things up. I could never get any straight answers on the real questions.


It took me quite some time to realize the depths to which I was being railroaded and the whole trip has taken its toll on me.

And things really only got worse when instead of thinking I'd never won at all, they try to tell me suddenly that I could have cashed out...
Believe you, me...had that been true, they would have told me in any of the previous 200 emails that Mr. Titan talks about. The point is, the last couple of months there, my whole intent and purpose was to succeed in a cashout and we all know you have to watch as you wade through the wagering requirments before you can start thinking about cashing out. And we had talked back and forth about me not making the playthrough let alone a cashout...
Even if I did play 100 times, had I had a lousy couple of cashouts along the way........I wouldn't have/couldn't have gone to such extremes as this.
 
I sincerely feel for the poster in this situation. The problem that I would really like to see Paul Titan address also, is the functionality of the casino features and give some evidence as to whether they are actually functioning as they should be. Just saying they are, at this point, will not put the doubts to bed for many readers of this posting.

It can be very deceptive to a player if the WR is not displaying properly and every player refers back to this to see how their progress has been going and see if they have a withdrawable amount showing. This feature should be accurate at all times and a player should never have to question such features. Our players trust in these features that involve a players invested interest should never be brought into question. Also if the RJ's and other features are displaying in an way that is not consistant with proper function, then maybe there is some programming issues that should be addressed.

If Paul Titan cannot answer these issues because they are out of his realm, then it is his duty to seek the answers from the software provider and present the findings here.

A player absolutely has the right to question and expect some answers when it is their money they are spending.
 
There is a playthrough counter that is clearly visable....my counter NEVER EVER REFECTED THAT I HAD A 1500.00 WITHDRAWABLE CASH. OF course it would not be their responsibility to tell me when I could withdraw....that's just plain silly...But when you're working your way through your wagering requirements, you have to be able to depend on the calculations showing in your casino to be correct.
I would have been thrilled with a 1500.00 withdrawal...

I am sorry if I am appearing to get out of control here. Really, I am. That will serve no purpose...What you guys don't realize is that I didn't want things to come to this...for three weeks I tried to converse with Casino Titan and get some answers...I was truly hoping to get some answers that would clear things up. I could never get any straight answers on the real questions.


It took me quite some time to realize the depths to which I was being railroaded and the whole trip has taken its toll on me.

And things really only got worse when instead of thinking I'd never won at all, they try to tell me suddenly that I could have cashed out...
Believe you, me...had that been true, they would have told me in any of the previous 200 emails that Mr. Titan talks about. The point is, the last couple of months there, my whole intent and purpose was to succeed in a cashout and we all know you have to watch as you wade through the wagering requirments before you can start thinking about cashing out. And we had talked back and forth about me not making the playthrough let alone a cashout...
Even if I did play 100 times, had I had a lousy couple of cashouts along the way........I wouldn't have/couldn't have gone to such extremes as this.


Boy howdy! When some accredited casinos I used to play at started shennagans such as this it became clear to moi that it was time to find other ways to entertain myself. So it turned out that I was not addicted to the thrill of gambling :cool: but just reacting to the stimulus presented via email and live chat. Maybe they did me a favor?;)
 
My win experience at titan

Numerous deposits, very few bonus rounds, no cashins.

They do provide me an occassional free bonus in my account. But those lost quickly also.

Not good payout for me.
 
I want to thank Paul Titan for joining this thread. I want to to thank the OP for bring their issues to CM.

One thing that stuck in my craw was support telling the OP they were "due" to win.

If an RNG is fair, then you are no more "due" do win than you were on your last deposit.

I don't know the playthrough terms of all the bonuses the OP took, sometimes they definitely favour the house. IMO a good bonus increases my EV, but the house still maintains an edge, albeit a smaller one.

It does sound like Titan offered generous ND bonuses for a player on the losing end of the stick.

If the playthrough counter was faulty, some reparation needs to be made.

I'm seriously rethinking playing at RTG at all lately...Alexbuzz made a very telling statement in this thread: https://www.casinomeister.com/forums/threads/if-you-were-starting-a-new-casino-you-would-do.37068/

I'm not in the US, I have other choices.

Even US players have other choices.
 
I played at Titan today and lost about $700 ($1400 including bonus). The slots were as tight as a nun's (insert word). While I got quite a few bonus rounds none of them paid anything. At no point was I ever more than $80 in front on any single deposit. I was playing mostly $2 bets.

Thank goodness I took the 100% match for each deposit otherwise I would have been crucified and lost double.

I have being playing slots for twenty years and can tell there is something definitely going on. While I don't think there is any rigging involved, I think Titan is using the lowest RTP possible to compensate for the unlimited 100% bonus they are offering.
 
I see where this is going:
here here! bring out the pitch forks & torches !

We rather not go there, but have a fair and honest debate. I don't believe that in the forum we will get it.
Wow, that's amazing! Was that Vortran, who added them? - Did he travel in time?!
Or You? like you just had "a travel"... or "trip"

Anyway... maybe they will reply... after we wait that ...18099 years

As mentioned, if you thinks we were not well responsive and doing honest & fair business, you are more then welcome to PAB. Brian/ Max act as neutral mediators and do not "'team" together" against a casino - I do not say that all of you are together against us, but some of you surly are.

Ignoring our request to PAB clearly shows that the things you contumely brought here are nothing but a try to hurt our good name by false accusations.

And for those who are "riding this train" in attempt to pour out their rage, I am inviting you to send me a PM with any complaint you may have and i can assure you that every issue will be handled with care. I said it in my previous posts and i will say again - Casino Titan, since day one, was based on honesty fairness and trust with it's customers. Casino Titan has thousands of customers enjoying our excellent services as well many winners every month.

We are proud in what we are doing and specially from the way we do it. We believe that fairness and integrity are not just a way of doing business, it is without a doubt the key to success.

I would like to thanks also for the good words and bad ones as well, those will help us to provide better business

Feel free to contact me anytime

Paul.
 
Casino Titan on day one PLAYED fair, Titan on day 300 does not. As for the PAB, there is nothing specific to complain against, apart from the fact your tight as hell these days. And please dont insult mine or anyone elses intelligence here by saying things are the same now as they were when you first joined this site, because we all here know there not. Shame really, as your only damaging your selfs with your low set rtp. Or can you not see this?

Apart from the woeful payouts and playtime, I have no other concerns about Titan, never have had, good service, good promotions, you do the best you can in your position Paul, and you take a lot of abuse for it, 99 % of what is probbaly not your fault, its just a pity, in my eyes anyway that your management cannot see they are only hurting themselves. I cant speak for anyone else but for myself i used to deposit regularly with you, mid week and weekend but I hardly bother now. I tried again yesterday with a couple of smallish deposits, think i hit one bonus round and lasted all of 20 minutes.

I wish I DIDNT have to write a post like this, I WISH things were like they once were, I hate complaining, id much rather us all be happy but IM not, and neither are a lot of other people here as you see evidenced by this thread and I would hate to think how many people who aernt even members here.

I dont know what you can do to sort it out either Paul, I really dont.
 
I see where this is going:

We rather not go there, but have a fair and honest debate. I don't believe that in the forum we will get it.

As mentioned, if you thinks we were not well responsive and doing honest & fair business, you are more then welcome to PAB. Brian/ Max act as neutral mediators and do not "'team" together" against a casino - I do not say that all of you are together against us, but some of you surly are.

Ignoring our request to PAB clearly shows that the things you contumely brought here are nothing but a try to hurt our good name by false accusations.

And for those who are "riding this train" in attempt to pour out their rage, I am inviting you to send me a PM with any complaint you may have and i can assure you that every issue will be handled with care. I said it in my previous posts and i will say again - Casino Titan, since day one, was based on honesty fairness and trust with it's customers. Casino Titan has thousands of customers enjoying our excellent services as well many winners every month.

We are proud in what we are doing and specially from the way we do it. We believe that fairness and integrity are not just a way of doing business, it is without a doubt the key to success.

I would like to thanks also for the good words and bad ones as well, those will help us to provide better business

Feel free to contact me anytime

Paul.

Well, something isn't right here.

200 emails from the OP does seem excessive, BUT was this due to the inability of the OP to get a PROPER answer, necessitating the asking over and over again of essentially the same questions in order to prise an answer TO THE ACTUAL QUESTION PUT, rather than an answer the CS THINK has been asked. I have this problem in many casinos, where I have to ask a question again and again because the CS have merely "skimmed" my email, and sent back a completely inappropriate "canned response".

Apart from the main gripe, what is with all those software issues, this should NOT BE HAPPENING!!!!

RJ counters jumping around, dropping 1000 even though the RJ was not won.

You have "thousands of happy players", yet RJ rises a mere $12 in a WEEK!

The broken playthrough counter IS an issue, and it DID affect RTG casinos across the board, and DOUBLED WR. The OP may well have seen the $1500 balance, checked in cashier, but saw that further significant WR was due, so played some more & lost the lot. Later, playlogs on your side show that WR had indeed been met, and at a time when the balance was $1500, and certainly worth cashing out.

Many others mention your "tight" slots. Why is this if nothing has been changed? These games are suposed to be random, they should NOT have a long term "cycle" between "hot" and "cold" as seems to be the case here.

Many have said that when Titan launched, there were plenty of winning sessions between the losing ones, presenting many opportunities to withdraw, yet now they say that such sessions are significantly rarer. What are players doing different now than they were before? OR - has the underlying game engine been "tweaked" in some way. (We KNOW RTG operators can do this).
 
Many have said that when Titan launched, there were plenty of winning sessions between the losing ones, presenting many opportunities to withdraw, yet now they say that such sessions are significantly rarer. What are players doing different now than they were before? OR - has the underlying game engine been "tweaked" in some way. (We KNOW RTG operators can do this).

Well said VWM, and THIS is the crux or the problem, for me anyway, tho I wouldnt have said rarer, I would have said non existant lol
 
Just my 2 cents worth, I have lost money playing at Titan but i have won also as the same with most of the casinos i play at and not all of them are RTG.

Paul Titan is a good Rep on CM and has always been involved with player issues concerning his casino, he does not shirk from questions when asked on an open forum, good or bad. I would much rather have a Rep who is willing to answer issues and debate it fairly, than a Rep who only posts when it suits them and the casino.

This casino remains one of my favorites along with others just for the pure fact that they play fair and i can contact them at any time and they will respond and if i do happen to cashout, i know it will be paid promptly.


Laurie
 
I see where this is going:

We rather not go there, but have a fair and honest debate. I don't believe that in the forum we will get it.

As mentioned, if you thinks we were not well responsive and doing honest & fair business, you are more then welcome to PAB. Brian/ Max act as neutral mediators and do not "'team" together" against a casino - I do not say that all of you are together against us, but some of you surly are.

Ignoring our request to PAB clearly shows that the things you contumely brought here are nothing but a try to hurt our good name by false accusations.

And for those who are "riding this train" in attempt to pour out their rage, I am inviting you to send me a PM with any complaint you may have and i can assure you that every issue will be handled with care. I said it in my previous posts and i will say again - Casino Titan, since day one, was based on honesty fairness and trust with it's customers. Casino Titan has thousands of customers enjoying our excellent services as well many winners every month.

We are proud in what we are doing and specially from the way we do it. We believe that fairness and integrity are not just a way of doing business, it is without a doubt the key to success.

I would like to thanks also for the good words and bad ones as well, those will help us to provide better business

Feel free to contact me anytime

Paul.

hi paul, as a point take above comment with a pinch of salt bring out the pitch forks & torches ! if that winds you up then so be it even though it was just said as a joke . but perhaps you didnt get it ! plz dont start me on this thread either as i could fully add to this with your casino . many thx keep your chin up :lolup:
 
I dont think anyone is "teaming" up on you PaulTitan, I think people are just fed up with that tightness of your casino. I for one, have a hard time believing that things are fair there. I have made numerous deposits, some large some small, and no matter what, its gone in less than 20 minutes.

I heard good things about this casino, so I gave it a shot, and for a while I thought it was just me, but now I see others have the same outcome. Not once in 30+ deposits was I ever able to cashout. I could understand if it was just one or two players that had an issue, but obviously it is not. This is not the only forum that this problem is being talked about. Different players on a different forum are saying the same thing.

I play for entertainment, as well as the chance to cashout a win, but when you get absolutely no entertainment from your deposit its very frustrating. It doesn't make me want to continue to play there that is for sure.
 
RTG slots being tight is nothing new and I can attest to it. However, I am bewildered at the trashing of the casino and Paul Titan himself. IMO this is a wonderful opportunity for both the OP and the casino rep to engage in meaningful dialogue and we could also chip in to give our views as well.

Unless I have missed something I cannot understand how the OP can be enraged by the fact that he/she was not told earlier that she had a balance of over $1,500 and could have cashed out. Surely this refutes the statement that there were 100 deposits with no cashouts. If these were game logs a player might not have remembered them so correctly but for heaven's sake even if the deposit was $250 (the high end of the scale) surely one would at least had realised that the withdrawable balance was $1500. To put the blame on the casino for not notifying you of this and then saying one would not have made a claim of having no cashouts after 100 tries isnt cool.

There are still issues that Paul should contend with and I hope he doesnt disappear as many of us who have recently played at the RTG platform would like to know. Having played at Titan myself I am also of the opinion that theu should be renamed "Tighten" casino.:D

Isn't this a reference to the playthrough meter? I'm reading that the complainant is saying that the cashier's playthrough meter stated that he/she needed to continue playing, even though he/she had actually met the playthrough requirement. Based upon that misleading information, he/she continued trying to meet the false playthrough.
 
Account‏
From: xxxx@xxxx.com
Sent: Tue 10/27/09 8:27 AM
To: accountmanager@casinotitan.com

I would like to close my account dued to poor slots returns here. And withdrawal check fees. Thank U

reply:

yea close it. Thank You.

> Date: Tue, 27 Oct 2009 17:00:28 +0200
> From: accountmanager@casinotitan.com
> To: xxxx@xxxx.com
> Subject: Regarding your Account
>
>
> How are you today?
> I hope all is well
>
> I have reviewed your account and i really do not understand why you
> request to close it.
> As much as i can see you are winning over the casino and i would like
> you to explain me what is the problem if you do not mind.
>
> If you still wish to close your account please let me know and i will do so
>
> Thank you for your patience and i hope to hear back from you soon
>
> Debbie

My first deposit I won $700. And they deducted a good sum for a check. I made 6 more deposits in a row and all was gone in no time. I knew the casino was going to take it all back. So I said they hell with this place. Yes the slots had poor returns.
 
We rather not go there, but have a fair and honest debate. I don't believe that in the forum we will get it.

I have no dog in this fight. My experience with Casino Titan is that it is basically a perfectly fine RTG casino, though I have made only a couple deposits there.

But:

If I followed this thread correctly, you initially entered this thread asking the threadstarter for permission to post the emails showing she is wrong and Titan's version is correct. You subsequently received that permission.

Now obviously, you can do what you want, but if you don't defend yourself (as you said you would if permission from the player was granted), then any reasonable person must conclude that the player's complaints are valid.
 




This post sir, has received an awful lot of traffic, an awful lot!!



You waited to see the traffic it was getting before you made the decision to enter into it.



The problem is, you still, in all these days, all these pages, never address a single issue that was brought here.



You WANTED MY PERMISSION TO PRINT MY EMAILS SO YOU COULD FULLY ADDRESS THE ISSUES AND SHOW YOUR SIDE...



SHAME ON YOU, YOU TRIED TO HUMILITATE ME WITH THOUGHTS OF MY EMAILS BEING PUBLISHED AND I WOULD RUN AWAY AGAIN. How very unprofessional, where is that integrity?? You know my emails could not answer a single question put to you...except my concerns about no play, not making the wagering requirements and not winning!!



Where are the magical answers my emails were going to reveal???? That I was getting desperate, that I brought every little concern and every inconsistancy to the casinos attention??



Now it's not my emails, its the PAB you want...Well sir, again, delay the answers, bait and switch...you can't expect to be in this business, have issues like this arise and be treated with kid gloves. Now you will go away and say everyone is ganging up on you...do you hear yourself?? Your industry rakes in the cash from thousands of players ( worldwide as you like to tell..) so you need to be ready to step up to the plate and deal with the issues when they arise!!! Too many people want too many answers and now you want to run back and do " personal messages.."



Now you want the train riders to PM you......I'll tell you the truth, I thought people on this forum have been awfully respectful and considerate of you waiting for your replies..

and as I already knew...none are really coming are they sir??



You're a magician, the promise of a show, the wave of a hand, a slick presentation, a whisper of a kiss....then poof....gone.





With the total outrageousness of the goings on at Titan, I, myself, was frustrated at their calm responses....BUT I understand, slowly but surely, this is what we have come to expect, we have been conditioned to expect it and it doesn't surprize us anymore, it has lost its shock value.



But this thread does prove one thing sir, people are very concerned. Look at the number of looks it has gotten, even by unregistered users....THERE IS ALOT OF INTEREST AND CONCERN ABOUT WHAT IS GOING ON !!!



Again I will ask you one more time, I will not yell, swear or call you names.

PLEASE ANSWER THE FOLLOWING ISSUES.



A.) How can a player have a 1500.00 withdrawable balance and never know they had it?

How is this possible? How can a player have any confidence in a casino if they

can't trust that the playthrough and withdrawable features are accurate. That truly is downright criminal, it was bad enough when I thought I just never won, you only made it worse by making the sudden discovery ( poof, the magician again) that i could have won?



B.) Please explain the " funny" numbers on the random jackpot figures...( why would uninstalling and reinstalling the casino have anything to do with these numbers??? ( smoke and mirrors..)



C.) Fairness and integrity, how are those raffle winners chosen?? Two raffles right in a row, three of ten winners the same with at least a couple of thousand entries. Seems like some people have no luck and others...HAVE ALL THE LUCK!



D.) What did those stats turn out to be on those hundreds of pages of play logs??



E.) Why, in all I hold sacred, would you guys have mailed me virus's like that when the

%$#@ hit the fan?? No one has made a mention of that because no one can really

even consider to believe it is true. I still can't really get wrapped around that one!





F.) Why is it such a deep dark secret how the V.I.P program at Titan works...yes, I know, send us to the website page....that page does not explain AT ALL..

You have a six ring program and each level affects the bonus's, cashbacks and comps. No other casino makes a secret of how their program is scheduled. It can be by monies deposited, number of times playing there, but it is printed in easy to understand terms, what you need to accomplish to rise to each level. How does the Titan v.i.p program work? How do players rise through the six levels?? Not that I care anymore, but it was just one more thing I could never get a straight answer to.

AND THIS ISN'T MULTIPLE CHOICE, I WOULD LIKE ALL THESE ISSUES ADDRESSED...AND BY THE WAY..I DID P.M. YOU WITH THESE CONCERNS, QUESTIONS AND ISSUES AND AM STILL TRYING TO GET ANSWERS!!


Go ahead now sir, tell them why you want me to file a PAB...Because you know I already brought my issues to the forums...I didn't go there first....

I didn't go there first because you had already said that the issue was closed as far as Casino Titan was concerned... Well, you did not imagine this kind of response and now its what you want again...I want some answers...and I'm figuring on spending $10,000.00 worth of my time getting them.



If that makes me mean and nasty and angry.....well, I didn't used to be this way!! So I guess I owe you for that too!!
 
Never seen an RTG play log so my question is: does a play log show what the WR is and what WR has been met? If the answer is yes, then that should clear this up entirely. If not, then there is no reason IMO to PAB as the "proof" is impossible to obtain. Has the OP ever received the requested play log?
 
Hi, I'm new to posting here but been reading everyday for the last 11 years (I think its been that long).

I also thought that Casino Titan was tighter than any other casino right from the beginning. I even complained to CS about it several times. Stayed away from them for a while but always went back after reading that they are still one of the only ones that will pay if I ever would win.

As tight as they always have been, I finally hit a loose spot last night. I hit 2 randoms in one night, one for a little over 1k and another for over 3k. I actually checked several times if I was really at Casino Titan..lol

I have never hit a random in all my years and then 2 in one night and on top of that...at casino tighten.

I do understand the OP's frustration. I had a similar experience with a MG group years ago (English Harbour). I requested the logs and received them. That was as far as it would go, was totally ignored after that. I was playing VP, depositing about 2-3k a week and never ever hit anything.

My problem was that I thought that because it was so tight eventually it had to loosen up...wrong!

I've learned my lesson with that. If it does not hit, don't try to force it or expect it. It most likely will not happen. I usually quit for a while and go back and test the water at another time.
 
I am very happy for you and your win...somehow though, with all that has taken place over there and all the notice that is being taken with this casino and it's issues....I'm not so surprized that suddenly the random jackpots are being won.........Questions being asked about the random jackpots, questions being raised about logs and stats.... questions, questions, no answers ...AND WE HAVE SOME WINNERS....ah, now we all know they really are honest and trustworthy??

truly, i am happy for you, even I realize they have to have SOME winners sometimes... and sometimes, the timing is very convienient!
 
LOL, I was thinking the same thing. I'm just really happy right now that I have been picked to be a winner.

You would think that if they wanted positive advertising, they would choose more vocal people here.

Like I mentioned, I read all the time but do very little posting on the forums on the net.
 
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