Omni casino keeps asking me to send them a notarized copy of my ID card.
I would be glad to do that but the problem is that Czech laws prohibit any kind
of notarization or certification of any identification documents. I tried
to notarize my ID but I was always refused and told that it is not possible:
not at the notary office, not at the post office. So I explained this to Omni casino
support but they keep asking for this same notarized copy. They treat me
as if I lie to them. I am kinda exhausted trying to explain them the facts.
Here is an example of my communication with the Omni casino support today (07.01.2014)
Omni Casino: thank you for holding
Omni Casino: we are awaiting your Notarized ID
Omni Casino: your withdrawal will not be processed until we receive this
Jana: I think i explained to you the situation
Omni Casino: Jana, nothing has changed with the request
Jana: but you don't understand
Omni Casino: the Notarized ID is still required'
Jana: In Czech Republic its not possible to make Notarized ID you don't agree with that ?
Omni Casino has left the conversation. Currently in room: Jana.
I would be glad to do that but the problem is that Czech laws prohibit any kind
of notarization or certification of any identification documents. I tried
to notarize my ID but I was always refused and told that it is not possible:
not at the notary office, not at the post office. So I explained this to Omni casino
support but they keep asking for this same notarized copy. They treat me
as if I lie to them. I am kinda exhausted trying to explain them the facts.
Here is an example of my communication with the Omni casino support today (07.01.2014)
Omni Casino: thank you for holding
Omni Casino: we are awaiting your Notarized ID
Omni Casino: your withdrawal will not be processed until we receive this
Jana: I think i explained to you the situation
Omni Casino: Jana, nothing has changed with the request
Jana: but you don't understand
Omni Casino: the Notarized ID is still required'
Jana: In Czech Republic its not possible to make Notarized ID you don't agree with that ?
Omni Casino has left the conversation. Currently in room: Jana.