- Joined
- Aug 17, 2018
- Location
- UK South west
Yeah so far Ive tried videoslots casumo novibet william hill coral. All workedWhat about other sites, can you login?
Mr Green-Redbet_Customer supportRep@dionysus Any rep who can look in to this for me ?
Yeah but All great casinos IMO, by far worse ones on accredited, Mr Green high RTP instant withdrawls ID checks within a few hours can not fault the place, Just this error but been sortedAccording to CM, Mr Green are grey zone as are WH and Redbet.
Yeah they do which Is annoying but makes up for it in high RTP and instant withdrawals think itsDo they still charge for withdrawals? They did last I played there.
Simlar happened to me with £40 3 years ago on videoslots, But they paid me out twice on a withdrawal and I didn't even notice at the time, 4 MONTHS later they closed my account demanding them £40 back, At the time I didnt have it and was new to Videoslots signing up from Bandits link, Messaged him on twitter asking what to do and he said he will pay for it and he did and they reopened the account, I just think its so petty when its less than 0.00001% of there profits they have lose to chase it months later. In your case of £10 is ridiculous. They know over the months and years in time to come they will be more than up from our accountsMrGreen was one of my fav's before WH took over..can't be a coincedence that soon after that happened, i was 'restricted' from logging in because supposedly one of my Trustly depo's (which i played and lost) was missing on their end..they wanted me to redeposit the 10, then not play it and they would lift the restriction o.0
Had a bit of back and forth but wasn't going anywhere and just at that time they stopped participating here..
Now that they are back i tried the rep but basically didn't really feel they could help with said issue. I hope they stay on par, because just for fun tournaments, freebies and superfast withdrawals they were the best..
Kind of miss them but im not going to pay 10 i already lost out of sheer principle..even if it would be a 'cheap' fix...
Rant over/
Carry on
Hm weird..figured this sort of shit only happened to me so..good to see i'm not alone
That said, i did engage in an attempt to clear it up, as they just needed to give me the exact details of said missing depo, compare that to my bankaccount and then it should be solved quickly. Iirc i did tell them i had had a few of my own deposits go into limbo with Trustly, but that had nothing to do with them.
Trustly looked like a great option back when they launched, but for me it has only been headaches, so i just don't use it anymore -but they do still owe me money, unless that's now in some casino account i forgot, but i doubt it. And MrGreen really are very bad at communicating, or were just looking for an excuse to boot me, as this should have been easily solved.
Of course, if they could show me this missing deposit, i may have been able to fix it on my end,where i would contact Trustly perhaps, but it's a bloody mess, and as stated, it's a matter of principle so if it can't be solved then the hell with it!
I still miss their quick payouts and tourneys (those cash-races) as i really did well with them, and most of all they were obne of the last few Casinos that send a low roller like me plenty of freebies without restrictions.
I am fairly frsutrated by it but it's the old stuck between a rock and a hardplace
I don't have much, but could miss the 10, but i feel like i would admit to wrongdoing, and am 100%sure i payed for all my play.
Guess rant mode still on
Send me your paypal and Ill stick £10 in there for you to open it back up xx Call it an early xmas gift
Also I must admit I loved Trustly as well but now card withdrawals are instant there's no point using it
Didn’t mind the site but the fact they charge for withdrawals is a no no: smaller operations don’t do so, so the fact a large place like that does kinda takes the piss