Hello everyone,
I was advised to visit your site for help. Here is my story (sorry - it is rather long).
I played at Betfair poker and made a deposit via Moneybookers payment system. After a certain period of time I received a message from Moneybookers that my account was blocked due to some fraudulent activity and they requested copies of ID proving documents which were notariously verified. I sent them but a little late as it is quite difficult and expensive to get them in my country, and also because of lack of time. My account there was not reopened and I found out that my funds ($2000) are confiscated. I phoned them several times but invain. Then I wrote them an email that I was going to sue them for illegal confiscation and asked them to send me an official letter proving the fact of that confiscation. Immediately they wrote that long ago they had sent my money to my Betfair account. When I contacted Betfair, they answered after some research that they couldn't find that transaction, they needed transaction logs. Again I called Moneybookers - they answered they would contact Betfair themselves as they DIDN"T WANT TO COMMUNICATE TO ME anymore. Later I called Betfair for this issue - they said nobody had contacted them and promised to contact Moneybookers themselves.
Since that time I didn't receive any replies from Moneybookers or from Betfair - my emails are ignored. I just do not know whom to believe. I tried everything, but it didn't help.
What can you advise me to do? I am too tired of this to think adequately.
I was advised to visit your site for help. Here is my story (sorry - it is rather long).
I played at Betfair poker and made a deposit via Moneybookers payment system. After a certain period of time I received a message from Moneybookers that my account was blocked due to some fraudulent activity and they requested copies of ID proving documents which were notariously verified. I sent them but a little late as it is quite difficult and expensive to get them in my country, and also because of lack of time. My account there was not reopened and I found out that my funds ($2000) are confiscated. I phoned them several times but invain. Then I wrote them an email that I was going to sue them for illegal confiscation and asked them to send me an official letter proving the fact of that confiscation. Immediately they wrote that long ago they had sent my money to my Betfair account. When I contacted Betfair, they answered after some research that they couldn't find that transaction, they needed transaction logs. Again I called Moneybookers - they answered they would contact Betfair themselves as they DIDN"T WANT TO COMMUNICATE TO ME anymore. Later I called Betfair for this issue - they said nobody had contacted them and promised to contact Moneybookers themselves.
Since that time I didn't receive any replies from Moneybookers or from Betfair - my emails are ignored. I just do not know whom to believe. I tried everything, but it didn't help.
What can you advise me to do? I am too tired of this to think adequately.