Best of the Best Meister ratings,time to do a update?

[oslopoker]

This is my opinion, but i know other fellow members agree about this.
Energy casino
Casumo casino
Bitstarz casino
playoyo casino

They do not belong in your 9.1 or 9.2 Meister rating . Maybe 3 years ago.
Much has happened since then and you are aware the problems.

Can you please do anything to correct this ?

Regards André.

 

[L&L-Jan]

And @oslopoker also wants a higher rating for all british, right Andre?

 

[SlotsGuy]

This is my opinion, but i know other fellow members agree about this.
Energy casino
Casumo casino
Bitstarz casino
playoyo casino

They do not belong in your 9.1 or 9.2 Meister rating . Maybe 3 years ago.
Much has happened since then and you are aware the problems.

Can you please do anything to correct this ?

Regards André.

I agree, Videoslots needs to be added to that list. A little research into each rated casino across the web with genuine player's feedback to find patterns in good/bad reviews. Followed by some secret 'mystery/secret gambling sessions' on these sites, with the emphasis on customer service & withdrawals. Maybe asking users on here to nominate decent sites & experiences to give Casinomeister a little help in choosing recommended names. Moving forward this list should be updated and mystery player checks every 6 months.

It will also be refreshing to see some new names with more support/promotion aimed at smaller independent brands.

 

[The Dude]

With the changes going on - that's doable, and a great task for our Meister Minions. We are in the midst of change at the moment. but one thing that needs to change is the rating system. So yeah. we're going to get the membership more involved with this since the clock is ticking on my end.

Meister Minions CAN rate these casinos - all they have to do is get busy doing that.

The CM rating system is very transparent, but the data needs updating.
Casino Reviews: Rating System Explanation

I can look at these individual casinos later today perhaps, and see if the data matches the scores.

 

[maxd]

Guys, this thread is so good I've created a new thread prefix for it, and others like it:



Stuff like this is fantastic and exactly what we need to hear as we look forward to our third decade in the biz.

- Max

 

[jasonuk]

I agree with the timeframe aspect. VS mentioned earlier in the thread is a great example because you could plot their slide from a mid-9s to perhaps a (gut feeling) mid-8s casino.

Also the landscape has changed considerably in the past decade, so in my opinion a revamp* would need to consider:

• The quality of customer service
• The quality of dispute resolution (CS in part; but includes ADR, management attitudes etc)
• RTPs
• Responsible gambling tools
• Usability - platform stability, mobile apps, search features etc (bit of a catch-all for now, one for further discussion)
• Involvement with streamers - not a negative on its own, but fake money = red flag immediately
• Involvement with community - naturally there's some credit for CM participation, but a rep that is active on other communities is a positive also

Some of these would require a lot of data, some are very subjective... but unless it's something severe then each one is going to contribute fractions of a point up or down. But that full picture is going to be much more meaningful than a system that was designed for (and founded in) a different era.

VS ticks pretty much all the boxes of the existing criteria, but would falter on a number of the above - bringing the score down to a more realistic level.

(* sorry, Bryan did mention the "change" word... so seems as good a place as any to throw it into the pot)

 

[L&L-Jan]

Involvement with community - naturally there's some credit for CM participation, but a rep that is active on other communities is a positive also

Yeah thats why i love Trustpilot, makes my day complete

 

[jasonuk]

Yeah thats why i love Trustpilot, makes my day complete

It would have helped with Kwiff at least - slight uptick for TP participation, major downswing for exposing customer information and rampant bad-faith accusations. Not that I had TP in mind here, but general wider "community" (e.g. other forums, you could include review sites as well but those tend to be less "balanced" anyway)

At least I didn't add "bad jokes" to the criteria... "well L&L would have scored really high, but Jan can't help himself with the jokes..."

 

[L&L-Jan]

At least I didn't add "bad jokes" to the criteria... "well L&L would have scored really high, but Jan can't help himself with the jokes..."

Legend!

 

[SlotsGuy]

Interesting how many people are viewing this thread, or should we say possibly casino management lol.

Excitement for some and dread for others...lol

Quite a few certainly do need a good kick up the backside.

 

[oslopoker]

And @oslopoker also wants a higher rating for all british, right Andre?

9.9 no doubt ! hehe

 

[maxd]

... Meister Minions CAN rate these casinos - all they have to do is get busy doing that. ...

Just thinking out loud here but do we think the Minions still has relevance? From my point of view we're talking about something from a decade ago and maybe times have changed? I mean who wants to be a "minion" these days? Maybe if we rebranded it to "Meister Aloners" or "Meister Divas".

 

[dunover]

Just thinking out loud here but do we think the Minions still has relevance? From my point of view we're talking about something from a decade ago and maybe times have changed? I mean who wants to be a "minion" these days? Maybe if we rebranded it to "Meister Aloners" or "Meister Divas".

'Meister Anoraks' or 'Meister Celibates'

 

[SlotsGuy]

'Meister Time Outs' or 'Meister Limits'

 

[Mark_Lottomart]

Just thinking out loud here but do we think the Minions still has relevance? From my point of view we're talking about something from a decade ago and maybe times have changed? I mean who wants to be a "minion" these days? Maybe if we rebranded it to "Meister Aloners" or "Meister Divas".

Meister Masters?

 

[DreamRJ]

Maybe what is needed is an actual player voting system for the casino ratings. So say for example on the review page for a casino you can rate the casino yourself. So each sub category you can give it 1/10 stars then the code will average your total rating for that casino. Then all votes cast will also then be auto totalled?

Just a suggestion anyway. I know user generated ratings are not the best because people will give bad ratings on purpose and people will not trust them as much and think they are "faked" But I do think it would be a better system.

 

[Mark_Lottomart]

Maybe what is needed is an actual player voting system for the casino ratings. So say for example on the review page for a casino you can rate the casino yourself. So each sub category you can give it 1/10 stars then the code will average your total rating for that casino. Then all votes cast will also then be auto totalled?

Just a suggestion anyway. I know user generated ratings are not the best because people will give bad ratings on purpose and people will not trust them as much and think they are "faked" But I do think it would be a better system.

Nice idea but I think all casinos will be 3/10 as “nobody wins” and that doesn’t really work for a site looking to drive traffic and make revenue.

 

[DreamRJ]

That side panel at the side does not even have MrQ in it. So Does that mean MrQ has below 7.7?

With MrQ the only good things about that casino is the design. withdraw times, max rtp.

They have a lot of negatives though. - Zero promotions, No live chat, Limited slot selection, Lacks slot providers. Picky in what slots they host. Do those negatives really give them such a low score?

I play there the most and bet365 is the second in my list I play at the most now since I quit VS brands. Pokerstars is 3rd in my list. But their site stinks and is super buggy even now using the downloaded client it is just as buggy. For example I login to the client, it then auto logs me out 5 mins later sometimes, so I then have to re-login again.

 

[Kroffe]

You could have both a CM rating and a player rating.
Like they do on Rotten tomatoes, its neat being able to compare the audience score with the professional reviews.

 

[paul7388]

That side panel at the side does not even have MrQ in it. So Does that mean MrQ has below 7.7?

With MrQ the only good things about that casino is the design. withdraw times, max rtp.

They have a lot of negatives though. - Zero promotions, No live chat, Limited slot selection, Lacks slot providers. Picky in what slots they host. Do those negatives really give them such a low score?

I play there the most and bet365 is the second in my list I play at the most now since I quit VS brands. Pokerstars is 3rd in my list. But their site stinks and is super buggy even now using the downloaded client it is just as buggy. For example I login to the client, it then auto logs me out 5 mins later sometimes, so I then have to re-login again.

MrQ is not on the ratings on the side panel as it is not accredited here. Only accredited casinos are rated there.

 

[DreamRJ]

MrQ is not on the ratings on the side panel as it is not accredited here. Only accredited casinos are rated there.

Ahh 10/10 for me not paying attention haha

 

[DreamRJ]

You could have both a CM rating and a player rating.
Like they do on Rotten tomatoes, its neat being able to compare the audience score with the professional reviews.

That is even better idea than mine

 

[pinnit2014]

The problem that you have with players and ratings (I wouldn't even factor sites like Trustpilot into the equation; though, with Casumo for example, you could pick up on common issues/worries) is players tend to think places they do well on, as well, great (baring they get paid). Eg. VS in terms of SOW and paying without worry are still one of the better casinos for non worry game play (oh, how the bar is low) but people shout about boycotting them as if they're withholding w/d's to ransom.

Whilst probably impossible to do, getting data/info on how zealous they are with SOW (eg. L and L, very strict; others, not so much - or adopt a different risk tolerance ) - it's likely to change (eg. the likes of Mr Q's fine has sent them into SOW hell). Makes a difference in where i'd play; moreso than non existent bonus's.

In terms of MM's - one thing that put me off is the process of adding comments/ratings - it would be good to click into the casino and post directly into pre-filled screens, rather than (yes, it's not that arduous but still) the current way - it's not that user friendly imo.

 

[Mark_Lottomart]

Whilst probably impossible to do, getting data/info on how zealous they are with SOW (eg. L and L, very strict; others, not so much .

This is an interesting debate. Do L&L and others (like us) who respect and adhere to the UK legislation get marked lower or is there an uplift in the rating for the fact they are regulated and care?

Would you prefer to play in a casino that goes through that process or avoid it?

(Sorry for the derail, but thought relevant)

Mark

 

[pinnit2014]

This is an interesting debate. Do L&L and others (like us) who respect and adhere to the UK legislation get marked lower or is there an uplift in the rating for the fact they are regulated and care?

Would you prefer to play in a casino that goes through that process or avoid it?

(Sorry for the derail, but thought relevant)

Mark

Doesn't necessarily think that's the case Mark - there is nothing in the UK regs that says: SOW at 2k, yet some casino's have adopted that approach (happy to stand corrected)

Would i prefer to play at a casino that doesn't SOW me for depositing 20 quid a week and hitting this 2k limit and getting asking for my RBS? Yes, i would (hence, why after consideration of risk, i play mainly Crypto)

I take your point though - RG might be good for a casino (avoiding fines, showing they care) but for normal players (with little evidence sometimes of gambling issues), it's a bit of a pain in the arse,