Comments Welcome Max bet protection limit at Videoslots.com!

[Philip]

Hi everyone,

We are always striving to make Videoslots.com better and more innovative and we have some great news for you guys.

We have now implemented a new feature under Responsible Gaming where you can control your maximum spin/bet. Should you set a limit of €5 it is simply not possible to make a spin/bet over €5. Should you wish to change or remove the limit, the change is instant. This also applies to gamble feature which some games have. The gamble feature counts as a bet/spin and should you use it to bet more than your limit allows, you will be stopped as well.

This max bet protection will also protect you from failing a bonus due to a bet/spin bigger than allowed. Basically during bonus mode, you cannot make bets/spins larger than what your bonus allows.

If you have any feedback we are more than happy to hear it from you guys.

// Philip

 

[Tirilej]

The best news I've heard in a long time.

Can I set as low limit as $1?
I never bet higher so it will stop me from go over that by mistake.

 

[The Viking]

sounds great now please show other sites as well how you did it it should be a standard on every site that way you can not like
you said bet over max allowed when playing a bonus

 

[Captain Chaos]

What a truly excellent idea! Would you be able to get this facility to automatically apply itself when a bonus is being used with betting restrictions? God knows from reading this forum it's the one feature that would be truly player friendly!

 

[Philip]

The best news I've heard in a long time.

Can I set as low limit as $1?
I never bet higher so it will stop me from go over that by mistake.

Hi Tirilej,

Thanks for the positive feedback.

Yes, you should be able to set any limit you want.

// Philip

 

[Philip]

What a truly excellent idea! Would you be able to get this facility to automatically apply itself when a bonus is being used with betting restrictions? God knows from reading this forum it's the one feature that would be truly player friendly!

Hi Captain Chaos,

Yes, we have already done this. When you are playing with a bonus, this feature is automatically activated to prevent players from placing bets/spins higher than allowed.

// Philip

 

[Tirilej]

Hi Tirilej,

Thanks for the positive feedback.

Yes, you should be able to set any limit you want.

// Philip

It's a dream for lowrollers like me:notworthy:notworthy:notworthy
If you can do it then anyone can, and we will not hear anyone losing their entire bankroll on one bet anymore.

I hope MG are reading this too

Bryan! It's just January but this should go in for next years award for the most player friendly award or something

 

[hausse222]

A very good move. Now you only have to change your bonus structure to get me to use the FDB.

 

[dunover]

Hi everyone,

We are always striving to make Videoslots.com better and more innovative and we have some great news for you guys.

We have now implemented a new feature under Responsible Gaming where you can control your maximum spin/bet. Should you set a limit of €5 it is simply not possible to make a spin/bet over €5. Should you wish to change or remove the limit, the change is instant. This also applies to gamble feature which some games have. The gamble feature counts as a bet/spin and should you use it to bet more than your limit allows, you will be stopped as well.

This max bet protection will also protect you from failing a bonus due to a bet/spin bigger than allowed. Basically during bonus mode, you cannot make bets/spins larger than what your bonus allows.

If you have any feedback we are more than happy to hear it from you guys.

// Philip

Excellent! Idiot-proofing bonuses is something that has been clamoured for on here for a while.
Just one point you need to clarify - you state 'instantly' as regards changing the limit of say a $5 max bet.
Usually on RG settings any increase in any limit usually carries a 7-day cooling off period. Is that the case with the max bet?, otherwise it's pointless as the player will change it at will.

 

[citizenx]

Excellent! Idiot-proofing bonuses is something that has been clamoured for on here for a while.
Just one point you need to clarify - you state 'instantly' as regards changing the limit of say a $5 max bet.
Usually on RG settings any increase in any limit usually carries a 7-day cooling off period. Is that the case with the max bet?, otherwise it's pointless as the player will change it at will.

Meaningless? Think that's a tad harsh. I'd have thought the main reason for this would be to prevent accidental bets over the players pre-determined limited rather than as a responsible gaming feature.

 

[Tirilej]

Excellent! Idiot-proofing bonuses is something that has been clamoured for on here for a while.
Just one point you need to clarify - you state 'instantly' as regards changing the limit of say a $5 max bet.
Usually on RG settings any increase in any limit usually carries a 7-day cooling off period. Is that the case with the max bet?, otherwise it's pointless as the player will change it at will.

Why would that be needed? The max bet is for your own protection.
Of course you need to be able to change it when you want to. Otherwise it might stop people from using it in the first place.

 

[Webzcas]

Could you not introduce a cooling off period of say 24 hours, if you decide to increase the per spin limit, rather than it being instant? As this will have more affect IMO.

 

[dunover]

Webzcas obviously understands what I was getting at!

We have now implemented a new feature under Responsible Gaming where you can control your maximum spin/bet. Should you set a limit of €5 it is simply not possible to make a spin/bet over €5. Should you wish to change or remove the limit, the change is instant.

Philip clearly states RESPONSIBLE GAMING SECTION. Having a self-imposed limit which can be changed at will, instantly is not RG! All RG settings have a minimum (if increasing exposure) cooling-off delay of 24hours and (most usually) 7 days.


P.S. This is a great site, but one which once tried describing a loss-limit as a 'deposit limit' which is a totally different thing.

 

[Tirilej]

Webczas obviously understands what I was getting at!



Philip clearly states RESPONSIBLE GAMING SECTION. Having a self-imposed limit which can be changed at will, instantly is not RG! All RG settings have a minimum (if increasing exposure) cooling-off delay of 24hours and (most usually) 7 days.


P.S. This is a great site, but one which once tried describing a loss-limit as a 'deposit limit' which is a totally different thing.

I would guess they are putting it there because there are no other place to have it, not because it have anything to do with RG.
I've never set a limit anywhere before. Here I have a chance to protect myself from the casino, and that's a huge difference to me.
Not that I would mind a day or 7. I just feel it's pointless

The most important in this is that it is implemented, so I don't want it do be more difficult for either them or us.

 

[paul7388]

Great idea and wish more casinos would implement it so thanks.

Cant see why the big deal about having to have it set for a week tho. The idea was to help players not to control the amount they spend . Its a feature so players cant accidentally gamble too much by hitting max bet and if you are playing a bonus with max bet of £6 you can set it to that till completing of wagering. Then once wagering is done you can remove it and bet whatever you want. Having it stuck there for a week will be annoying to players that are winning and want to increase stakes.

 

[Journeyman]

if my limit is set at $5.00, does this mean that in carribean stud poker I can put $5 antes with the $10 bet?

 

[dunover]

I would guess they are putting it there because there are no other place to have it, not because it have anything to do with RG.
I've never set a limit anywhere before. Here I have a chance to protect myself from the casino, and that's a huge difference to me.
Not that I would mind a day or 7. I just feel it's pointless

The most important in this is that it is implemented, so I don't want it do be more difficult for either them or us.

It's a good idea as long as it's implemented well.

You have answered your own question - 'a chance to protect yourself from the casino' which you could do anyway by reading the T&C's properly and betting accordingly!
Nearly all cases and PABs regarding over-betting while under WR are due to the player not reading them. In order to prevent this scenario the idiot-proofing needs to be automatic i.e. you take a bonus and the site automatically prevents over-betting. Because unless the player actually reads the terms properly, they won't know what to set the max bet on, will they?

Therefore, unless Philip informs us that it's automatic, I maintain that it's pointless. If you accidentally hit 'space' on a MG game or the 'max bet' on Netent (probably never or seldom) that's the only time it would be of use as it's described in the OP.

 

[Tirilej]

It's a good idea as long as it's implemented well.

You have answered your own question - 'a chance to protect yourself from the casino' which you could do anyway by reading the T&C's properly and betting accordingly!
Nearly all cases and PABs regarding over-betting while under WR are due to the player not reading them. In order to prevent this scenario the idiot-proofing needs to be automatic i.e. you take a bonus and the site automatically prevents over-betting. Because unless the player actually reads the terms properly, they won't know what to set the max bet on, will they?

I can't go over any max bet when I only bet as high as $1 so that wasn't my reason. It was to prevent accidently clicking the max bet button.
Pauls reasons is good too.

Sometimes we have to start with small steps and not ask for the world to change immediately. To me this is a small step in the right direction.

 

[dunover]

I can't go over any max bet when I only bet as high as $1 so that wasn't my reason. It was to prevent accidently clicking the max bet button.
Pauls reasons is good too.

Sometimes we have to start with small steps and not ask for the world to change immediately. To me this is a small step in the right direction.

I have just made you 4,000!!!!!

Yes, it's a small step but to me there's no half-measures - it's either fully automatic or don't bother as you still have to check the terms anyway.

 

[Tirilej]

I have just made you 4,000!!!!!

Yes, it's a small step but to me there's no half-measures - it's either fully automatic or don't bother as you still have to check the terms anyway.

You're just hopeless

 

[cncas123]

Reading through this thread, I think its clear that there is more than one reason to have a max bet limit tool. For RG reasons, it would stop the player from playing too much in a single spin, and it has been highlighted on this thread for RG purposes there needs to be a cool off period if the player wants the limit raised.

For bonus purposes, it will be useful to have this in place as an automatic limiter on the size of the bet to ensure bonus T&C's cant be broken.

For gameplay purposes, it will be useful to have this option to ensure that when playing if you accidentally hit the wrong button you dont have a £100 spin instead of a £1 spin.

For all of the above reasons this is a very good idea, but will " One size fits all" work with this limiter option, or is there more thought and discussion required?

 

[brianmon]

it's either fully automatic or don't bother as you still have to check the terms anyway.

The rep has already stated that the limit will automatically be set to the maximum allowed, whenever there's a bonus in play

 

[dunover]

The rep has already stated that the limit will automatically be set to the maximum allowed, whenever there's a bonus in play

Which is excellent as long as it covers all permutations. The rep has explained about gamble function and there was a pertinent question regarding poker blinds. Will it automatically cut-off after WR has been met? If it is being added to the RG section, is it also (as he said) a separate RG stand-alone tool? If so, then unlike the bonus version it would need a delay if changed upwards. If you set your own RG limit per spin, presumably that would stay static if under the bonus WR spin limit, but if you had set it above the WR limit prior to taking a bonus it would auto-change down? Or is there two separate things going on here, 1 auto-bonus spin-limit tool, and a second separate RG setting?

We need a very detailed explanation to remove any ambiguity and uncertainty.

 

[Philip]

Hi Guys,

First of all, thank you all very much for your feedback!

To start with:
During bonus mode. This feature is automatically enabled and it cannot be removed. Players are 100% protected from betting higher than allowed.

Questions:

- What happens if I have a max bet limit which is higher than the bonus limit?
* You will still be protected by the bonus limit. You will not be able to bet higher than allowed.

- What happens if I have a max bet limit which is lower than the bonus limit?
* You will not be able to bet higher than your own limit as long as its not higher than the bonus limit.

- What happens after I have completed the bonus?
* Then you will not be able to bet higher than your set limit.


Regarding Caribbean Stud.

Thanks for bringing this game to our attention. We need to make some adjustments here to make the max bet function work better. Do you have any other games similar to this in mind that could have a problem?


Regarding Responsible Gaming section.

The thought with this tool was mainly to protect our players during bonus play, to automatically keep their bets within the terms and conditions.
Then we said, why not give an option to players to protect themselves against accidentally hitting the max bet button, so we added it to the responsible gaming section.

After reading all the feedback, we understand there are two needs here. One side want the option to change their bet size instantly and another side want to have a cool off period.
Our solution would be to make the player choose this when he sets his limit, do he want to be able to change it instantly? Or does he want a 7 days cool off period before the new limit activates?
What do you guys think about that?

//Philip‏

 

[Tirilej]

After reading all the feedback, we understand there are two needs here. One side want the option to change their bet size instantly and another side want to have a cool off period.
Our solution would be to make the player choose this when he sets his limit, do he want to be able to change it instantly? Or does he want a 7 days cool off period before the new limit activates?
What do you guys think about that?

//Philip‏

I think that would be the best way to handle it.
Can someone be so responsable that he set a max bet limit, he should also be responsible enough to know if he maybe need a cool off or not.

 

[paul7388]

That sounds great Philip then it keeps everyone as happy as you can.

You know what they say tho you will never please everyone but its great to see a casino actually trying to make things easier for customers. And the amount of times you read on hereabout withdrawals being cancelled as players break the max bet(although most times its their own fault for not reading terms) is unreal. At last a casino has had the sense to make this impossible lets hope other casinos learn from yourselves.

 

[incrediblestuff]

Phillip, Lucas and Videoslots in General!
Very commendable move, and great that you are letting us members give input, and are even using it to make the options as pleasing as possible for, well almost all! Impressed..

As i side note i can also say FINALLY @ Casinos in general!! why has this taken so long!?
But great news mate, way to raise the bar!

 

[hoff1985]

You guys proof again and again how what an innovative player focused casino is!!!

 

[dunover]

Hi Guys,

First of all, thank you all very much for your feedback!

To start with:
During bonus mode. This feature is automatically enabled and it cannot be removed. Players are 100% protected from betting higher than allowed.

Questions:

- What happens if I have a max bet limit which is higher than the bonus limit?
* You will still be protected by the bonus limit. You will not be able to bet higher than allowed.

- What happens if I have a max bet limit which is lower than the bonus limit?
* You will not be able to bet higher than your own limit as long as its not higher than the bonus limit.

- What happens after I have completed the bonus?
* Then you will not be able to bet higher than your set limit.


Regarding Caribbean Stud.

Thanks for bringing this game to our attention. We need to make some adjustments here to make the max bet function work better. Do you have any other games similar to this in mind that could have a problem?


Regarding Responsible Gaming section.

The thought with this tool was mainly to protect our players during bonus play, to automatically keep their bets within the terms and conditions.
Then we said, why not give an option to players to protect themselves against accidentally hitting the max bet button, so we added it to the responsible gaming section.

After reading all the feedback, we understand there are two needs here. One side want the option to change their bet size instantly and another side want to have a cool off period.
Our solution would be to make the player choose this when he sets his limit, do he want to be able to change it instantly? Or does he want a 7 days cool off period before the new limit activates?
What do you guys think about that?

//Philip‏

Thanks for that, it has clarified all my points. So I was correct in thinking that this was 2 separate functions, one for bonus and one for RG. Well you are the highest-rated site at present, and clearly listen to the feedback you get on this forum and therefore become the first accredited site to automatically protect players in bonus-mode. I'm sure others will follow your lead eventually, so kudos!

 

[fun4all]

Videoslots, I am impressed.

 

[KasinoKing]

After reading all the feedback, we understand there are two needs here. One side want the option to change their bet size instantly and another side want to have a cool off period.
Our solution would be to make the player choose this when he sets his limit, do he want to be able to change it instantly? Or does he want a 7 days cool off period before the new limit activates?
What do you guys think about that?

//Philip‏

From my personal point of view I don't want any cool off period - I would want to be able to change the limits whenever I wanted and I don't think this period would be popular with players. But I could be wrong.
Why not run a poll here at CM and see what's the most popular setting?

What I will say that this is a totally EXCELLENT addition to your casino and one which I and many others have been begging for for years and years!
Until now I think only Rival Gaming have this built in to their software and I could NEVER understand why others didn't add it years ago.
At least 50% of all problems with casinos are bonus related and with more and more casinos imposing fairly low bet limits, this is a wonderful tool.

Well done Video Slots! :notworthy

KK

 

[amourgirl]

YOU GUYS ARE AMAZING

Been waiting for something like that forever. ​

A couple of weeks ago I was playing netent at Guts - switched to 1p a ine, well thought so, turns out this was one of those netents that goes up to £2 a line rather than 50p.

Did 2 very quick spins when it suddenly said I was out of funds! OMG it dawned on me immediately. I didn't want to look. Peaked through my fingers and just saw £50 something bet and i did it twice. I was nearly sick! I low roll, so £5 is high rolling to me - £100 gone in less than 2 seconds

Don't get me started on microgaming and that Blinkin space bar issue of mine where I have a habit of hitting it by accident on a very regular basis and bang max bet.

I'd say 1 in 10 pay off if you are very lucky. Doesn't cover it though, nor does it make you feel any better. :axeman2:

Yes we should take care etc etc but when you play a lot you do stop focusing on it every spin.

Anyway - Now l know this is something you have implemented I am very impressed. I'm safe in the knowledge that my bets can not be maxed.

Ok rant over - happy happy happy

Hi everyone,

We are always striving to make Videoslots.com better and more innovative and we have some great news for you guys.

We have now implemented a new feature under Responsible Gaming where you can control your maximum spin/bet. Should you set a limit of €5 it is simply not possible to make a spin/bet over €5. Should you wish to change or remove the limit, the change is instant. This also applies to gamble feature which some games have. The gamble feature counts as a bet/spin and should you use it to bet more than your limit allows, you will be stopped as well.

This max bet protection will also protect you from failing a bonus due to a bet/spin bigger than allowed. Basically during bonus mode, you cannot make bets/spins larger than what your bonus allows.

If you have any feedback we are more than happy to hear it from you guys.

// Philip

 

[Tirilej]

I just went in and set my limit to $1. So easy that even I could understand how to do it

Tried to bet over the limit on a couple of games, and guess what?......it's working

 

[kavaman]

I have to agree, best news ive heard in a little while. I hope other casinos add this feature.

 

[Tirilej]

I have to agree, best news ive heard in a little while. I hope other casinos add this feature.

I asked and this is not something that NetEnt are offering.
They saw the need and created it themselves.

 

[chayton]

Bryan! It's just January but this should go in for next years award for the most player friendly award or something

I second that!

 

[slotplayer]

I think its good idea.

 

[spintee]

Best news Ive heard in long time, No more treading on egg shells when opening a game or moving key board around & blowing your funds after a few beers,

Now just get rid of the 10% increment rule and all will be sorted

 

[Nicola]

Wow, you accept UK players and have Dead or Alive. Expect me to be playing this weeked

Love the max bet protection limit and would like to see the further enhancement of a 24-hour cooling off period introduced as well. Sometimes it can be tempting to up your bet

 

[kavaman]

I kinda agree, their bonuses are good, but i hate the fact that they are released to player accounts in 10% increments. Back when they started they offered upfront bonuses, with reasonable wr. I would do much higher wr, if the bonuses were not after wager bonuses, but upfront. Anyway the max bet setting is good.

 

[psychogene]

I appreciate the effort videoslots is making to improve the player experience and having max bet protection limits is a great step towards achieving that. I'd be kind of surprised though if videoslots was the first because this is something that all casinos should have implemented if their actual concern was about protecting the players from accidents.

I have not taken a bonus yet besides the welcome one when I first signed up so I don't know how the structure really works but the releasing to player account at 10% or so is different. I can't even see a promotions page with bonus information so I am assuming bonuses is not their priority. I think though if you are playing with a bonus you are not eligible for the casino leaderboard and I rather not miss out on that. There are plenty of other sites that offer decent bonuses but none of them have a low rolling functional leaderboard that actually pays or casino cashback.

Just last night I was playing lucky witch on a $10 deposit and got a good 1500+ spins out of it and jumped on the leaderboard from 250 or so to low 100's so low rolling it is possible to climb the board. Just received a casino cashback from weeks play of $12 too and I think come monday I will get something from the leaderboard! Damn thats the best freebie any online casino has given out to me and this is on a weekly basis! Am a little disappointed with myself though because last week I had some reward for add 2500 spins to casino leaderboard position (which is ALOT) that I was thinking I'd use the week after but did not realize it disappeared. Boooo 2500 spins is like an extra $5-10 free money.

Oh yeah sorry got sidetracked, thumbs up for the changes and hope more to come!

 

[ProbabilityZero]

Yes the race leaderboard is truly the most exciting innovation ever! Now that I've been assured I can use a Citizens ID I will be playing at this Casino on a regular basis. Despite losing £40 I think it's a fantastic site. This is the future

 

[Philip]

Hi guys,

We have just launched the cool-off period functionality to the max bet protection limit!

When you set your max bet protection limit you can now choose to have a cool-off period of 1 day, 1 week or 1 month.
The option to be able to change your limit instantly is still also available.

// Philip

 

[dave1888]

I just posted about this Philip didn't see this thread.

 

[Jasminebed]

Could you not introduce a cooling off period of say 24 hours, if you decide to increase the per spin limit, rather than it being instant? As this will have more affect IMO.

Great idea and wish more casinos would implement it so thanks.

Cant see why the big deal about having to have it set for a week tho. The idea was to help players not to control the amount they spend . Its a feature so players cant accidentally gamble too much by hitting max bet and if you are playing a bonus with max bet of £6 you can set it to that till completing of wagering. Then once wagering is done you can remove it and bet whatever you want. Having it stuck there for a week will be annoying to players that are winning and want to increase stakes.

This is the bomb. 3Dice is the only other play I know with a customizable max bet. You never could bet over with a bonus since the software already covered that, but that bankroll decimating accidental max bet is avoidable.

I have accidentally max betted more than once, and it is not because I don't read the rules.

Not all games and softwares treat that max bet button the same way. One game you might go from 9 cents to 36 cents on max bet, another might be from 30 cents to $6, or from 45 cents to $180!!!!!

I am not a member of Videoslots, I am not even sure if you accept Canadians, but I applaud your effort and innovation.

Shows us that casinos are capable of change, even those not running proprietary software.

Happy players are returning players, probably exceed confiscated funds as a source of revenue.

Good Job.

 

[zanzibar]

Well done Video Slots.

Thanks for demonstrating that, as I have said to numerous casinos over the years, this functionality should be a standard and simple to implement. It should be the minimum requirement for any casino that decides to impose any kind of bet limit or game restriction. If the casino can't enforce its own rules in software then they should not depend on suckers to read through pages of fine print to find the limits, which I'd guess that the vast majority don't. The majority of people that get caught by these rules are the naive, trusting, and/or lazy, not the experienced bonus hunters and advantage players because those guys actually know to read and keep a copy of the terms.

It's a little sad that you have tried to inflate something so simple into a marketing opportunity but I suppose that's a reflection of how unprofessional this whole industry is. i.e. in that something so straightforward is such a rarity and seen as some kind of technological miracle. To wit, your site says:

Our technical wizards have managed to do what was thought to be impossible!

That is utter shite. Thought to be impossible by who? We all know the real reason why most casinos don't do this and it has nothing to do with technical difficulty or impossibility. This sort of self-congratulatory puffery is like me telling everyone how great I am for not punching you in the head. It should be the minimum expected behaviour. Your "technical wizards" are not building Google here. Let's not lose sight of that fact.

Anyway well done once again and let us hope that the others start to follow. As I said to the rep from Casino Room on this very topic recently, if more casinos were interested in being leaders instead of sheep we'd all be better off.

 

[Tirilej]

It's a little sad that you have tried to inflate something so simple into a marketing opportunity but I suppose that's a reflection of how unprofessional this whole industry is. i.e. in that something so straightforward is such a rarity and seen as some kind of technological miracle. To wit, your site says:


That is utter shite. Thought to be impossible by who? We all know the real reason why most casinos don't do this and it has nothing to do with technical difficulty or impossibility. This sort of self-congratulatory puffery is like me telling everyone how great I am for not punching you in the head. It should be the minimum expected behaviour. Your "technical wizards" are not building Google here. Let's not lose sight of that fact.

Of course every place can do it but they don't even try. Since the players must be told then it would be stupid not taking it as a chance to tell you've done something special. They are well worth it in my eyes.

Since others don't bother maybe you can try to sell the idea to them? Make more money...or you can tell them how to do it for free, if they tell their customers who gave it to them. Good marketing and we all will earn something on it

I would love to know who of all casinos that would use it if they had it in their hands