1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Main Street Group - RTG

Discussion in 'Online Casinos' started by XOXOXOXOXOX, Mar 5, 2009.

    Mar 5, 2009
  1. XOXOXOXOXOX

    XOXOXOXOXOX Let em spin... PABaccred

    Occupation:
    Software developer
    Location:
    O Canada!
    Anyone is playing there??

    They are all accredited casinos:
    Las Vegas USA Casino
    SlotsPlus Casino
    Sun Palace Casino
    Vegas Casino Online

    I don't think i liked what i read so far but I am thinking about trying something new....

    :rolleyes:
     
  2. Mar 5, 2009
  3. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    The better question should probably be: Does anyone win here?

    I played exclusively (as far as RTG goes) with Main Street for about 4 years.
    The WR are VERY high, the withdrawal times are VERY long, and the wins are few and far between (compared to ANY other RTG casino).

    That being said, the support is generally nice and helpful.....but this will eventually be forgotten after deposit after deposit of NADA
     
    1 person likes this.
  4. Mar 5, 2009
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    The biggest issue seems to be their very delayed payment schedule. It seems to get longer and longer, with the expectation now being 14 days or more. They do pay though, but so do the other accredited RTG casinos, who also pay much faster. The games will more or less be the same, you will have bad sessions at them all at some time or another. If waiting 14 days for payment is not a problem, then it should be fine to try them just to see if your luck changes.
     
    1 person likes this.
  6. Mar 6, 2009
  7. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    I have played at slotsplus for over a year now. My first withdrawal from them was a few weeks ago. Here is their problem they accept instadebit as a deposit but not for withdrawal. So i have to use my ewallet to get my funds with it turn meant i had to email them my account info. Customer service tells me it has hit the 2 week period they will look at it soon. I just wish they would stop putting the funds into play then i have to put it back to cashout. And i took no bonus so that isnt the problem.
     
    2 people like this.
  8. Mar 6, 2009
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Surely this is rogue territory. This should not happen (casino reversing withdrawal without player asking for it). If you didn't keep checking up, you could find they reversed it without you noticing, and all the while you would be waiting for it to be processed. Eventually, you would find out, and you would have to start over, with a NEW 2 week wait.

    This should be brought to Max through PAB - this is not up to the standards expected of an accredited casino. A withdrawal, once made, should stay that way, until processed, UNLESS the PLAYER specifically requests a reversal. Continually reversing a pending withdrawal is a "stalling tactic", which causes a new cashin process, and 2 week wait, to be repeatedly triggered.

    They used to pay within 3-4 days.
     
    5 people like this.
  10. Mar 6, 2009
  11. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    I touched on this very same issue back a couple of months ago with this outfit and whether or not this should be considered as "Accredited" worthiness ??
     
    3 people like this.
  12. Mar 6, 2009
  13. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    I remember that Rob...and it never really got any attention. I also brought it up a very long time ago, not long after UIGEA was first voted on and passed. Some people had complained about the two week waiting period, and I questioned then whether that was acceptable for an accredited casino. I think at that particular time that Bryan misunderstood me, and thought I was referring to US players, but I wasn't. I myself had gotten on live chat asking them about payout methods, and that's when I was informed about the 14 day thing. I stressed to the CS rep that I wasn't from the US, and they reiterated that it was standard practice, even paying to an ewallet such as Moneybookers or Neteller.

    That finished me with them, and I never did play there. There is no excuse in the world for any casino to take 14 days to pay to an online ewallet. Not when Inetbet, CW and others can do it in (most cases) under 24 hours. Totally unacceptable in my book. And this latest revelation of unauthorized reversal of withdrawals is definitely bordering on rogue behaviour, IMO.

    In all fairness to Bryan, I never did push the issue back then....more than likely something else came up with me. But this should definitely be brought to his and/or Max's attention ASAP.

    The Mainstreet Group was a much better place to play when they ran under the Playtech software....I was a frequent player at Twin Aces casino and they were first class all the way. Nothing but downhill since switching to RTG.
     
    3 people like this.
  14. Mar 6, 2009
  15. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    I totally agree, it is unacceptable behavior for an "Accredited" operation IMO to be acting in this manner and paying out their players with such a delayed time frame. I would love to promote these guys on my site as one of the better RTG brands BUT under these conditions I just cannot morally feel right about promoting them to my players and visitors, not right now anyways.
     
    3 people like this.
  16. Mar 10, 2009
  17. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    I guess Main Street doesn't feel it necessary to touch on this at all?
     
  18. Mar 10, 2009
  19. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    Hi all i thought i would touch base on this as i said feb 20 i put in for a withdrawal. I was then in contact with the affiliate as cm site was being updated i could only find the mainstreet affiliate at that time. He was kind enough to help me with what he could. I have just now sent off another msg to the mainstreet group asking them if they have any info on my withdrawal and explained that i put it in on feb 20 and im still waiting, and that i had been approved long ago, And that i had on feb 21 sent in my ewallet info in a email, as this was not my means of deposit and you cant withdraw with instadebit, so lets see how long it takes for a response on this.
     
  20. Mar 10, 2009
  21. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    So it's been 18 days now and you have not even heard from the casino itself regarding your withdrawal Laura ? Which one of the Mainstreet Group of casinos was this ?
     
  22. Mar 10, 2009
  23. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    Slotsplus and all live chat says that if you read the terms its 2 weeks plus.
     
  24. Mar 10, 2009
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Has anyone PMd the casino rep? Personally, I just saw this thread now - so silence is not necessarily an act of aloofness :p

    These long periods of payouts are troublesome - like Pinababy mentioned, I thought the long pay-out time was for their US players only. If it is indeed for everyone - then this is not a good thing. And yes, they should make this a shorter waiting period. I would expect this of a casino listed here.
     
    4 people like this.
  26. Mar 10, 2009
  27. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    Yes i sent another pm off this am and live chat still says it takes over 2 weeks per their info on their website.
     
  28. Mar 10, 2009
  29. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    Thats nice and all that they have kept in touch with you, but what good is "customer service" when they seem to stamp their max withdrawal time on all cashouts???

    Its simple: If other accredited RTG casinos can pay US players in a timely fashion, how can Main Street impose a 2 week withdrawal time and still be an accredited group??" Just because they adhere to their policies/T & C's....what good is that if said terms are unreasonable and not up to standard of other accredired casinos?

    I recall another thread recently where the Main Street rep came in and said they have 2 weeks listed on their site for the few times when there are "odd circumstances" arising from the withdrawal. However, from what most posters have said, it is clearly the rule and not the exception that everyone is hit with the 2 week limit.

    They have told me before that there is a problem paying US players. Well I don't see it as being a 2 week problem....that is baloney....others do it, so they can to. I used to give them the benefit of the doubt as they used to pay me via Western Union and that was a bit faster than waiting for a check. But since they no longer have that option there is no point in playing there.
     
  30. Mar 10, 2009
  31. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    This is way to long to wait

    So i hear back from mainstreet group and now they are saying that my ewallet account info is wrong. Now i gave it to live chat and twice in a email. This has gone through with all other rtg groups and mg and even playtech. Now i will get a cheque via mail. here is a copy of the email.

    Dear Laura,



    I am glad to be of assistance. As promised, I reviewed your case with our Financial Department and it seems that the delay on your withdrawal was due to a problem with your ewallet account number.



    They attempted to pay the withdrawal several times with no success as it seems that your ewallet account is blocked. The information we have is account name: xxxxxxx and account number: xxxxxxxxxx



    Our Financial Department sent you an email again of March 3rd to confirm the ewallet account information and they were still waiting for your response.



    Today; after reading your post in the forum I spoke to them and the best thing here was to decline your withdrawal and request it once again but with a different method for your convenience. Financial has requested already the $70 to be sent via Regular Mail. As our checks are sent from Canada; you will be receiving the check in a shorter time frame.



    I want to apologize for all this misunderstanding but please kindly notice that all this was totally out of our hands as they were expecting a response from you.



    The important thing here is that the case was solved and your check has already been requested.



    Hope this information is useful; but if you have any other questions or concerns please feel free to contact us again. It is always a pleasure to be of assistance.





    Kind Regards



    Amy March
    Customer Service Department

    So after waiting this length of time they didnt even attempt to try and put the funds into my ewallet and state they emailed me on the 3rd, only email i have from them on the 3rd was a promotional one. This is the reason i didnt play longer i thought check it out see how long it takes. Not worth it players.
     
  32. Mar 10, 2009
  33. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    :eek: So your check has simply been requested and you have to go thru another waiting period for it to be sent
     
  34. Mar 10, 2009
  35. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    I have no clue funeral i have all their emails there was nothing from them in march even live chat on march 3rd told me they wouldnt even attempt to cashout that till the 2 week period is up. Now few days for the chq then 21 days clearing as i said i cashed out as it was the first time i didnt just loose my funds within a few min and thought lets just see how long this will take.
    My last deposit with this group if you have to wait this long i before i found cm played at a few of the no no casinos they never took this long to pay.
     
  36. Mar 10, 2009
  37. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    I knew I'd read another case very similar to yours Laura. It was Jenn1381, also a non US player (she's Canadian). The exact same thing happened to her as well. Requested payout to her method of deposit, after no communication, and two weeks going by, she was told they had issued her a cheque. Totally unacceptable. All anyone needs to do is search Mainstreet Vegas or Mainstreet Group, and you can see there have been numerous threads about this very subject.....prolonged waiting times to receive cashouts.

    I'd also like to see these "unauthorized reversal of withdrawals" addressed.

    Here is Jenn's post, back in December of 2007.

     
    3 people like this.
  38. Mar 11, 2009
  39. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    Thanks pina for that i got another email from them. Asking again for my ewallet info. What i found strange was they said they sent me asking me for more info on the 3rd march yet i never got that email,I did that day get 2 other emails with bonus offers. And that day also i was in live chat with them telling me the 2 weeks was still not up and they got my ewallet info just a matter of waiting.
    Now they say that the ewallet account is blocked for them to fund me is that because it wasnt my means of deposit im not sure so i guess chq it is. This is a small withdrawal as i had said it was to check things out. I am more or less now thinking of never mind the games in so many casinos are not hitting. The fact that you do manage to get up there and want to withdraw you have to wait weeks for it. Takes the fun right out of it. On the 22 with chat i landed reversing it like they said to see if there was a area to add my ewallet info in yet there was not only to place it back in. To me its more like a stall method that makes the player just want to play it off rather then wait this length of time for their funds. Other rtg just over the 24 hours and at times less have paid, me and then it was the same thing my withdrawal was not means of deposit.
     

Share This Page