Casino Complaint Lucky Nugget casino Problem

[jorgerachiu]

Hello

I have a problem with Lucky Nugget casino, PLEASE help

On 18.05.2012 I deposited 200e, claimed a 100% up to 200e bonus reload. I finished the wagering requirments of the bonus (respecting the all T&C) with 3500e balance. I requested a withdrawal of 2000e and after 1-2 days my account was locked without a reason and I didn't received the withdrawal request. I contacted Live support several times and they informed me each time, that the Security Team will contact me in 24h-48h for a feedback. 11 days passed since my account was locked and still no answer, still no payment.

Thank you in advance,

 

[harrys99]

Hi Jorgerachiu-

I would try sending a private message to their casino rep here at the forum.

https://www.casinomeister.com/forums/members/?key=staff_members

I noticed that he was on the forum today.

Good Luck!

Welcome to Casinomeister also

 

[KasinoKing]

Good advice above from Harrys99. The rep's name is Cobus, by the way.

After giving him a reasonable amount of time, if they do not put things right to your satisfaction, you can Pitch-A-Bitch.
This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.

To submit your PAB, click here: Pitch-A-Bitch
Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

... And welcome to the forum!
KK