So i've deposited to this casino many times. Never had any issues.
Until i requested my last withdrawal 5 days ago. Usually takes around 2 days to process a withdrawal.
I played with no bonus attached, and requested a withdrawal of 400 euros.
The day after i requested the above amount, i got a cashdrop of 50 euro.
Managed to win and followed their terms according to max bets, and which games that i can play with a cashdrops(actually no restriction according to chat).
So i requested another 250 euro which was max from the drop (5x the cashdrop amount).
I've been trying to contact them every day about how my withdrawal is going, and today i found out my account wasn't verified. They told me that they hadn't verified my source of wealth yet.
The funny thing is that i did send this one in JUNE! And got a confirmation mail to it... And withdrawn many times after.... I have it stored in my mail to prove it.
Obviously feels like delaying my withdrawal on purpose.
I havn't recieved any information through email & also in chat i get no information. They just say "we are sorry for this & the delay. I have contacted the revelant department to hurry things up".
But i do never get an email.
They owe me 450 euro from a regular deposit which i deposited with no bonus attached & also 250 from the cashdrop.
I have all chat history from the support saved.
Our full writeup of LocoWin Casino can be found here.
Until i requested my last withdrawal 5 days ago. Usually takes around 2 days to process a withdrawal.
I played with no bonus attached, and requested a withdrawal of 400 euros.
The day after i requested the above amount, i got a cashdrop of 50 euro.
Managed to win and followed their terms according to max bets, and which games that i can play with a cashdrops(actually no restriction according to chat).
So i requested another 250 euro which was max from the drop (5x the cashdrop amount).
I've been trying to contact them every day about how my withdrawal is going, and today i found out my account wasn't verified. They told me that they hadn't verified my source of wealth yet.
The funny thing is that i did send this one in JUNE! And got a confirmation mail to it... And withdrawn many times after.... I have it stored in my mail to prove it.
Obviously feels like delaying my withdrawal on purpose.
I havn't recieved any information through email & also in chat i get no information. They just say "we are sorry for this & the delay. I have contacted the revelant department to hurry things up".
But i do never get an email.
They owe me 450 euro from a regular deposit which i deposited with no bonus attached & also 250 from the cashdrop.
I have all chat history from the support saved.
Our full writeup of LocoWin Casino can be found here.
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