Hi guys,
I logged into Leovegas today to see I was successful in the cash drop promotion and had £1000 sitting in my account. To say I was buzzing is an understatement - I *never* win these sort of promotions, and I've been playing across numerous sites for several years now. So I couldn't believe how lucky I was!
I'm actually off work sick at the moment, and really bored at home, so I decided to play a couple of slots before I grabbed some lunch. Got the balance down to around £950 when I stopped. I have just logged back in and my balance is showing as £0.
I called the helpline and they have advised me that it was added in error, and that was that. I'm gutted guys. Absolutely gutted. I've never had this happen anywhere else, and as I said, I've been playing at a number of other casinos for several years now. I really wanted Leovegas to be my future home for gambling, but to get my hopes up like that and rip it away, all without notifying me (I had to call them!), that's pretty devastating...
Has this happened to anyone else? Do I have any hope of getting that cash back?
Thanks in advance,
Jack
I logged into Leovegas today to see I was successful in the cash drop promotion and had £1000 sitting in my account. To say I was buzzing is an understatement - I *never* win these sort of promotions, and I've been playing across numerous sites for several years now. So I couldn't believe how lucky I was!
I'm actually off work sick at the moment, and really bored at home, so I decided to play a couple of slots before I grabbed some lunch. Got the balance down to around £950 when I stopped. I have just logged back in and my balance is showing as £0.
I called the helpline and they have advised me that it was added in error, and that was that. I'm gutted guys. Absolutely gutted. I've never had this happen anywhere else, and as I said, I've been playing at a number of other casinos for several years now. I really wanted Leovegas to be my future home for gambling, but to get my hopes up like that and rip it away, all without notifying me (I had to call them!), that's pretty devastating...
Has this happened to anyone else? Do I have any hope of getting that cash back?
Thanks in advance,
Jack