L&L :-)

It seems I have to provide details for an old card which I don’t have anymore and starling won’t provide anything as proof to say i owned the card. :-( also been asked to go into branch which I can’t cos starling is solely online. I really am at a loss don’t know what to do any one else had this issue with lost cards and casino KYC? Feel like a headless chicken

Yup Very common problem at this group and thats what I meant earlier in here. Prepaids and vouchers are bought with cash and loaded and can only be used once. Then discarded and no paper trail. Most casinos can see its a prepaid by looking up the first 4 numbers. They should do that and save headaches. Plus relate sometimes old cards get thrown out. Try telling them this and they do not listen and try and force you to provide something that does not exist
 
If you could do insta cashout to ewallets I would consider playing. 24hrs pending for a bank transfer ok... if you flush it. But making me wait 3 days for a 100$ cashout to ecopayz on a friday night... why? You can't hire one dude that process these for all L&L casinos? I don't understand.
 
Have to add some praise to @L&L-Jan and Yako Casino.
I made a WD to my Skrill last night and at the moment they do not facilitate weekend WD's yet and I sent a PM to Jan just to verify this.
He replied very quickly and confirmed above but he processed the WD for me there and then, so funds received with thanks.


Great service and will be back to play there again.
 

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