Kick in the b*lls

[Rusty]

Did anyone notice there have been 422 views of this thread ?
Everyone wants to see someone getting kicked in the nads .

The power of advertising

Thanks for that info Clubworld it is very much appreciated, as has been requested could you post when these new terms will come into effect and will you publish the WR on your site for each individual bonus?

I will definatley come back Inetbet hate me

 

[heatherad]

ClubWorld...
Can you also see what can be done about the comp points balances.
This is just my own opinion, but 100 comp points should be worth more than $1.00. Afterall, that is $100 one is wagering and to only be worth $1.00 is ...well....a shame. Even $10 would be alittle fairer.
And again, this is just MY own opinion.

 

[Rusty]

ClubWorld...
Can you also see what can be done about the comp points balances.
This is just my own opinion, but 100 comp points should be worth more than $1.00. Afterall, that is $100 one is wagering and to only be worth $1.00 is ...well....a shame. Even $10 would be alittle fairer.
And again, this is just MY own opinion.

I think it is $1 per $1000 wagered?

The comp points are actually more generous than some casinos and don't forget you get them win or lose.
One innovation might be to give folk a choice of comp points or cashback (CB)points.
CB points could be awarded as an alternative to comp points based on a deposit ammount. ie deposit and lose $50 (with or without bonus) receive 5 CB points (1 cb point per $ deposited)
CB points could then be cashed in at $1 per point.
Any CB points would only be awarded for a innitial deposit until the balance was zeroed out any additional deposits made while the balance was in credit would not qualify for CB points.
Obviously the amounts are just examples but as long as CB points were worth more than comp points then they would be a viable alternative

I am sure I was a Casino manager in a previous life

 

[Mike031]

100 comp points should be worth more than $1.00

On InetBet you get even $ 10,75 for it and for 2000 Points you get even $ 785.

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Okay you must WR the balance 10x, before you can cash out anything, but i think that's fair and surely better, as i can get only $ 20

 

[me_and_ed]

It's too bad that 49'er Casino closed down. I never heard anything but good about them. I don't know what their max cashout rules were, but it would have been another option to check out anyway.

As far as ClubWorld, if you play without a bonus, you know you'll get paid and fairly quickly. But double edged sword....if you play without ANY bonuses there, your comp pts are earned strictly from deposits, but are basicaly worthless re: the 10X max cashout. If you do use a bonus/bonuses, then you're tied in to the 10X max cashout rule anyway. You can't win....even if you win.

49er never had max cashout rules.

 

[Mike031]

49er never had max cashout rules.

I've written this exactly under Pinababy's Posting

there was NO max cashout and your Comp Points was really REAL Money!

 

[me_and_ed]

Clubworld, to clarify, if I am playing a bonus with a max cashout of say $1500 and I hit a random, do I get the full random payout?

 

[me_and_ed]

I've written this exactly under Pinababy's Posting

Yes you have, I miss 49er!!

 

[Mike031]

Clubworld, to clarify, if I am playing a bonus with a max cashout of say $1500 and I hit a random, do I get the full random payout?

I've also written this one side before

Read their terms, then you'll know it

"If a progressive jackpot is won then the max $2000 does not apply and the winnings minus the bonus will be paid in full"


Btw. i miss also 49ers

 

[clubworld]

Hi

In response to I think all of the questions, here goes:

I am sorry but the standard comps conversion stays as it is however the comp value does increase as your VIP status increases.

Any bonus that has a max cashout rule does not apply to the progressive jackpot however since the random jackpots are local and are funded by us to start with and also by bonus money we feel it is fair to have a limit if the jackpot is hit.
The remainder is then placed back into the machines pot again.

We will possibly review this policy if there is a reasonable and fair argument against it but personally I feel that people who deposit without bonuses maybe losing out on jackpots if players that take bonuses hit the randoms.

I think it is a matter of choice whether someone prefers to play with a bonus and risk the chance of hitting a random and getting paid $2000 or whatever it might be, or to deposit without a bonus and get everything.

All bonus promotions have detailed terms that go with them either on the marquee message on in the email, so please check that when you take a coupon you also know what the limitations might be.

Thanks

Jason

 

[me_and_ed]

I've also written this one side before

Read their terms, then you'll know it

"If a progressive jackpot is won then the max $2000 does not apply and the winnings minus the bonus will be paid in full"


Btw. i miss also 49ers

Yea but I like to hear it from the sourse, RTG's have been notorious for hiding rules all over the place.

 

[me_and_ed]

Hi

In response to I think all of the questions, here goes:

I am sorry but the standard comps conversion stays as it is however the comp value does increase as your VIP status increases.

Any bonus that has a max cashout rule does not apply to the progressive jackpot however since the random jackpots are local and are funded by us to start with and also by bonus money we feel it is fair to have a limit if the jackpot is hit.
The remainder is then placed back into the machines pot again.

We will possibly review this policy if there is a reasonable and fair argument against it but personally I feel that people who deposit without bonuses maybe losing out on jackpots if players that take bonuses hit the randoms.

I think it is a matter of choice whether someone prefers to play with a bonus and risk the chance of hitting a random and getting paid $2000 or whatever it might be, or to deposit without a bonus and get everything.

All bonus promotions have detailed terms that go with them either on the marquee message on in the email, so please check that when you take a coupon you also know what the limitations might be.

Thanks

Jason

Like I said Mike, I wanted to hear it from the source, when playing with a bonus randoms are not paid out in full, therefore as a slot player I will never play at Clubworld again for that reason. 49er and Inet never had these caps, and its the casino's word on where the excess of the random goes, I dont agree with these rules.

 

[Mike031]

Yea but I like to HEAR it from the sourse

Then you must CALL him on the phone

 

[me_and_ed]

Then you must CALL him on the phone

No the source just answered in the earlier post.

 

[Mike031]

We will possibly review this policy if there is a reasonable and fair argument against it but personally I feel that people who deposit without bonuses maybe losing out on jackpots if players that take bonuses hit the randoms.

I think it is a matter of choice whether someone prefers to play with a bonus and risk the chance of hitting a random and getting paid $2000 or whatever it might be, or to deposit without a bonus and get everything.

All bonus promotions have detailed terms that go with them either on the marquee message on in the email, so please check that when you take a coupon you also know what the limitations might be.

And what's now with your promised sentences?

"I spoke to the management about this and from now on there are NO cashout limits on comps. Pina, I am sorry that this is not retroactive but I have popped something in your account as a goodwill gesture.

As for the bonus wagering, I have discussed this with the promotions dept and they are reviewing all the terms so that there will no longer be any 10x bonus and deposit rule on any of the promos.
I also asked the promo dept about the wagering and they told me that only ones of 75% or more have a wagering of more than 15x the deposit and bonus."

Sorry, but if there is any max cashout rule on any bonus, i'll never use it and i prefer always to play in another casinos!

 

[Mike031]

No the source just answered in the earlier post.

Yes, but you said, that you want to HEAR it and not to READ it *lol*

Reading the Terms & Conditions were also an option

But i would always prefer to play certainly at InetBet, because they never had such sucking terms!

 

[Rusty]

Hi

In response to I think all of the questions, here goes:

I am sorry but the standard comps conversion stays as it is however the comp value does increase as your VIP status increases.

Any bonus that has a max cashout rule does not apply to the progressive jackpot however since the random jackpots are local and are funded by us to start with and also by bonus money we feel it is fair to have a limit if the jackpot is hit.
The remainder is then placed back into the machines pot again.

We will possibly review this policy if there is a reasonable and fair argument against it but personally I feel that people who deposit without bonuses maybe losing out on jackpots if players that take bonuses hit the randoms.

I think it is a matter of choice whether someone prefers to play with a bonus and risk the chance of hitting a random and getting paid $2000 or whatever it might be, or to deposit without a bonus and get everything.

All bonus promotions have detailed terms that go with them either on the marquee message on in the email, so please check that when you take a coupon you also know what the limitations might be.

Thanks

Jason

Eh?
Where does it state what the WR are for PAYDAY coupon for example?

From your site;
Each coupon has its own individual wagering requirements attached. Your Playthrough Balance (in the Cashier section of the casino) shows you how much you need to wager on your deposit

No it doesn't, you only find out after you have redeemed the coupon which is about as useful as shit flavoured gum.


You state that you are changing the max cashout rule but when?
These are rules regarding your current bonus.

From your site;
The maximum cashout from the deposit bonus is 10x the deposit and bonus or a max of $1500 if 10x the deposit and bonus is greater than $1500.

Thanks

 

[winbig]

From your site;
The maximum cashout from the deposit bonus is 10x the deposit and bonus or a max of $1500 if 10x the deposit and bonus is greater than $1500.

Thanks

So if you deposit $100 and get a $100 bonus, you can only cash out $1500?

 

[Mike031]

So if you deposit $100 and get a $100 bonus, you can only cash out $1500?

*lol*

That's certainly bullshit, so i'll never play there in the future, except they will change their terms!

 

[Rusty]

So if you deposit $100 and get a $100 bonus, you can only cash out $1500?

LOL no it is worse than that
The current bounus is 50% but it also applies to 35% bonus as well and it is sticky bonus so the bounus anount is deducted from your account when you withdraw.

so deposit $100 get $50 bonus you can only cashout $1450 max IF you meet the $3000 WR on your $50 bonus.
That is why the bonus should be named BALLBREAKER as opposed to the misleading PAYDAY tag it has.

 

[me_and_ed]

As much as I am sure this thread does not delight CWC, I hope they listen and do something about it, they are trustworthy which cannot be said about very many RTG's these days.

 

[Rusty]

As much as I am sure this thread does not delight CWC, I hope they listen and do something about it, they are trustworthy which cannot be said about very many RTG's these days.

Yes we must not tar them with the same brush we tar rogues and as has been said other than their bonus conditions people consider them a very good Casino in every other respect. But...
If you are on the accredited list here then you can not simply expect to sit back resting on your laurels and expect folk to accept such draconian T&C's, it simply will not do.

 

[Pinababy69]

Hi

I can see that this is a real bone of contention and to be honest with you I agree that comps are earned legitimately as you play and deserve to be treated as real cash.

I spoke to the management about this and from now on there are NO cashout limits on comps. Pina, I am sorry that this is not retroactive but I have popped something in your account as a goodwill gesture.

As for the bonus wagering, I have discussed this with the promotions dept and they are reviewing all the terms so that there will no longer be any 10x bonus and deposit rule on any of the promos.
I also asked the promo dept about the wagering and they told me that only ones of 75% or more have a wagering of more than 15x the deposit and bonus.

We are in between a rock and a hard place as far as bonuses go since we give them out on a frequent basis. We want players to have more to play with so they enjoy playing for longer but we want to avoid the other issues that come with giving out lots of bonuses.
We arent a casino that offers massive % bonuses and when you try and withdraw you never get the money, we try and operate the bonuses in the fairest way we know how and players know they will be paid.

I hope I have dealt with this to everyone's satisfaction as we aren't some dodgy, cheapskate casino that doesnt appreciate its players. We do listen and take action as best as we can.

Thanks and if you have any questions or comments please PM me, I do reply.

Jason

Hi Jason,

I am impressed, and that's not an easy thing to do.

I guess I really am glad that Rusty started this thread, not sure if you feel the same, lol. Like I mentioned in another post, the really good casinos will listen to feedback from their players, good and bad. And if there is something that can be done, they will do it. I never expected any change in terms to be retroactive, I accepted that I wasn't entitled to the full amount of my cashout. But I did want to see it changed for future players and play. So....NO MAX CASHOUT ON COMP POINTS??? YAY!!

As to the bonuses, I'll let you guys hash that out. On one hand, Inetbet is obviously more attractive if you want to play with a bonus, BUT, keep in mind that they don't offer daily deposit coupons as Clubworld does (or did?). They have the weekly CM Tuesday offers and their promo page that is changed once a month. If ClubWorld is going to continue to offer daily deposit bonuses, I imagine you're going to have a hard time convincing them to change the max cashout rule on those. It's the price you pay for playing with a bonus. I know for myself, I would play without one.

My main goal was the comp points rule and Jason, thank you for listening. I know you guys are a good RTG, one of only a couple out there. And this rule change definitely puts you more on a level playing field with Inetbet.

Thanks for the comp. I'll PM you to find out the T&C's on it.

Edited to add: Actually, I'm confused, lol. For deposit bonuses, is there a max cashout? I just reread the above and I'm not sure. Max cashout on n/d bonuses and coupons, etc. I understand. What about deposit bonuses and coupons? Is the cashout limited to 10X D and B?

 

[heatherad]

On InetBet you get even $ 10,75 for it and for 2000 Points you get even $ 785.

You do not have permission to view link Log in or register now.

Okay you must WR the balance 10x, before you can cash out anything, but i think that's fair and surely better, as i can get only $ 20

Anything is better than 100=$1.00. My gosh, thats alot of wagering before one can earn a measley $1.00 in comp points.
I'm still sitting on the fence between Inetbet and Clubworld for my regular depositing casino.
Other night I put $35 in CW and it was gone before the deposit even got warm in the cashier section
But at least they are actually responding to player concerns and complaints

 

[Rusty]

Anything is better than 100=$1.00. My gosh, thats alot of wagering before one can earn a measley $1.00 in comp points.
I'm still sitting on the fence between Inetbet and Clubworld for my regular depositing casino.
Other night I put $35 in CW and it was gone before the deposit even got warm in the cashier section
But at least they are actually responding to player concerns and complaints

Hehe I have the exact opposite in that I get slaughtered at inetbet and seem to get some play at Clubworld.
I have even PM'd the inetbet rep asking why my returns are so poor there.

 

[heatherad]

Hehe I have the exact opposite in that I get slaughtered at inetbet and seem to get some play at Clubworld.
I have even PM'd the inetbet rep asking why my returns are so poor there.

Did you get any response yet?
And just out of curiosity, what games do you play most at Inetbet and ClubWorld?
I play mostly on Cleopatras Gold and if I am doing any good, I'll switch over to Paradise Dreams for abit.
The other night the playing time was so bad I switched to Joker Poker my last $5 and got more playing time out of that.
I'm going to flip a coin to see which of the 2 casinos I deposit at next

 

[Rusty]

Did you get any response yet?
And just out of curiosity, what games do you play most at Inetbet and ClubWorld?
I play mostly on Cleopatras Gold and if I am doing any good, I'll switch over to Paradise Dreams for abit.
The other night the playing time was so bad I switched to Joker Poker my last $5 and got more playing time out of that.
I'm going to flip a coin to see which of the 2 casinos I deposit at next

No response yet.
paradise dreams eats me alive as does cleopatra,red sands,mermaid queen,aladin,outathisworld,mister money and derby dollars.

I seem to get most play from Achilles, honey to the bee, fruit frenzy, diamond dozen,sunken treasure and oddly, golden glove, which slaughters me every other RTG

The rest can be anything.
But no matter which slot I play once those reels start spinning weird say goodbye balance!

Maybe when we sign up at a Casino we get assigned our very own payout % LOL, it is weird how Clubworld had outperformed inet on every deposit I have made and yet for other people the opposite is true.

Conspiracy theories...... away!

 

[heatherad]

No response yet.
paradise dreams eats me alive as does cleopatra,red sands,mermaid queen,aladin,outathisworld,mister money and derby dollars.

Paradise Dreams can bleed you dry, but when its playing good, it pays good.
Wish I knew how to take screen shots when I hit 5 gold pyramids on Cleopatras Gold last month. Was only on a .20cent bet but it paid $500 and now that I know how to do screen shots I doubt I'll be seeing that anytime soon lol.
As for Achilles, Crystal Waters and a few others, they seem to play better in *FUN* mode
And how weird is that...you say when your spins start going weird you start loosing, its the opposite for me.
I have an idea!!!!! How about Inetbet give you a few $$$ to play there, and ClubWorld give me a few $$$ to play there and see which one of us plays the longest on the same amount of money?????
No restrictions on the cashouts though

 

[Mike031]

5 gold pyramids on Cleopatras Gold
Was only on a .20cent bet but it paid $500

That can't be, because 5 Pyramides pays you only $ 100 (500x you bet size) and not $ 500

Thats really interesting, because always when i play Cleo, i can do this about some days, without losing anything, because i use this always to fullfill my WR for a Bonus

So maybe i have really always luck their, but you got the pain?

Btw. it's on both casinos, InetBet and CWC, so i think, they have very exactly the same payouts

 

[heatherad]

That can't be, because 5 Pyramides pays you only $ 100 (500x you bet size) and not $ 500

Thats really interesting, because always when i play Cleo, i can do this about some days, without losing anything, because i use this always to fullfill my WR for a Bonus

So maybe i have really always luck their, but you got the pain?

Btw. it's on both casinos, InetBet and CWC, so i think, they have very exactly the same payouts

You could very well be right. I know the winning for 5 gold pryamids when I hit paid me $500 and .20cents is what I thought I was playing at the time because thats basically what bet I start out on until I build it up.
Have you ever known anyone to get 5 cleopatras?
Thanks for the correction though Sounds like I must of been betting $1 which very well could of been because I had it built up to over $200 before I hit the pryamids.

 

[Mike031]

Have you ever known anyone to get 5 cleopatras?

I had one time 5 pyramides, but only on a 20.-cent bet, that's why i know it so exactly ;-)

 

[vinylweatherman]

Hi

In response to I think all of the questions, here goes:

I am sorry but the standard comps conversion stays as it is however the comp value does increase as your VIP status increases.

Any bonus that has a max cashout rule does not apply to the progressive jackpot however since the random jackpots are local and are funded by us to start with and also by bonus money we feel it is fair to have a limit if the jackpot is hit.
The remainder is then placed back into the machines pot again.

We will possibly review this policy if there is a reasonable and fair argument against it but personally I feel that people who deposit without bonuses maybe losing out on jackpots if players that take bonuses hit the randoms.

I think it is a matter of choice whether someone prefers to play with a bonus and risk the chance of hitting a random and getting paid $2000 or whatever it might be, or to deposit without a bonus and get everything.

All bonus promotions have detailed terms that go with them either on the marquee message on in the email, so please check that when you take a coupon you also know what the limitations might be.

Thanks

Jason

These arguments seem sound enough, but how is it that other brands can offer bonuses well in excess of the 35% or so of Club World, AND have no max cashout rules. Not only that, but these bonuses are cashable.
It would be better to scrap ALL max cashout rules in favour of other methods to control bonuses. Even when playing with a 35% bonus, the player has to deposit far more of their own money, so if they are playing a real series slot, they are also funding the RJ with their own money, yet are still held to the limit.
Winning the RJ is not something that happens everyday, so players are going to end up very disappointed if it happens with a bonus in the account.
One possibility would be to ask RTG to disable all local progressives once bonus money comes into play, thus preventing bonuses being used to fund them, and allowing cashout limits to be scrapped.

 

[clubworld]

Hi

I have no idea how other casinos can offer huge cashable bonuses, I dont even wish to speculate. All I know is that the accredited casinos are not big on huge promo offers and there must be a reason why the opposite is true regarding the other places.

I know for a fact that our payout percentages on the most popular games do not allow us to offer these huge bonuses as we would be affected detrimentally by it.

We are certainly not cheap when it comes to bonuses but we realise the risks involved and so we calculate what we believe are attractive promotions with a playthru that is not unrealistic to attain. The main thing for us is that we have a vast majority of happy returning players.
Whether it is because of the customer service or the fast cashouts or the promos I have no idea, but we try and give the player the most enjoyable playing time with us.

I think that bonuses not being applicable to random jackpots would be great, even better would be that the random slots be turned into network progressives. These are issues I have already asked of RTG and hopefully one day they will do something.

Thanks

Jason

 

[amatrine]

Re

I am so glad they changed that comp rule. Once, I turned 3.00 in comps into almost 1,000 and it sucked , because I could only cash out 30, and it would cost about that to get it out of eco card, so just blew it back , no point.

Defintley a step in the rite direction.

I wish club world woud change to less bonuses with the no max cash out like inet. Since I rarley play with a bonus, it would be nice to use one once in while, and not worry about max cashouts. But I suppose there are a lot of players that like the daily bonus, so probably play there because of that.

Mabey they can run a player a survey to see what the majority would like better?

Ama

 

[ergopro]

6/17/2007 2:29:39 AM NETeller Withdrawal Approved! ($100.00)
6/16/2007 11:03:30 AM NETeller Withdrawal Requested ($100.00)
6/16/2007 9:19:51 AM Comp Cash Deposit Approved! $10.75
6/16/2007 9:19:51 AM Comp Cash Deposit Requested $10.75

Wish I had known that this clause:
All rules and regulations pertaining to our comps program can be found by clicking here.
Then:
Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500.

Well, you live and learn...I'd wish that Inetbet would put the rules for comp points directly to comp points page saying that they have no max.cashout.
It's totally my mistake and I admit that but wouldn't have blown the money that was over that 10x max.cashout...It was only few bucks, but still...

 

[Mike031]

I'd wish that Inetbet would put the rules for comp points directly to comp points page saying that they have no max.cashout.

Yes that would be really very nice, because i also always thought, that the comp points have only a 10x max cash-out, but as we can see now, that's not really true, but "comps" mean for me also "comp points" and this is not only, why my english is not the best, because even english speaking people made the same mistake, as i do, so this should really be cleared on their side

 

[mrracetrack]

In keeping within the title of this thread...

Here are the needed smilies>>>> Expired Image

​

 

[Rusty]

Important news;

From what I hear Clubworld will be changing the max cashout rule from next Week so that there will be no max cashout on comps or bonus.
There may well be some restrictions regarding RJ won with bonus money.

I think Clubworld deserve a lot of credit for the way they have responded to the issues raised in this thread.

I think the point they made about over generous bonus offers made by less reputable Casinos is a valid one.

Any Casino that adjusts payout % to incorporate a bonus offer should be immediately rogued and there are certainly 1 or 2 Casinos I have played at where I suspect this has happened.(WR is the means to change ev)

Of course all Casinos should be independently audited and regulated and publish the payout % on all their games but unless this ever happens it is simply a case of trust and personal experience as to where you play.

In this regard Casinos can help themselves enormously in the way they react to critisism and complaints and again I commend Clubworld here.

Hopefully there will be an announcement very soon from Clubworld

 

[Mike031]

Clubworld will be changing the max cashout rule from next Week so that there will be no max cashout on comps or bonus.

If this is reality, i'll certainly play there again without any doubt

 

[vinylweatherman]

Hi

I have no idea how other casinos can offer huge cashable bonuses, I dont even wish to speculate. All I know is that the accredited casinos are not big on huge promo offers and there must be a reason why the opposite is true regarding the other places.

I know for a fact that our payout percentages on the most popular games do not allow us to offer these huge bonuses as we would be affected detrimentally by it.

We are certainly not cheap when it comes to bonuses but we realise the risks involved and so we calculate what we believe are attractive promotions with a playthru that is not unrealistic to attain. The main thing for us is that we have a vast majority of happy returning players.
Whether it is because of the customer service or the fast cashouts or the promos I have no idea, but we try and give the player the most enjoyable playing time with us.

I think that bonuses not being applicable to random jackpots would be great, even better would be that the random slots be turned into network progressives. These are issues I have already asked of RTG and hopefully one day they will do something.

Thanks

Jason

Microgaming have network progressives, so perhaps they can afford to have no max cashout as the risk is defined for each casino (1% or so of turnover sent to fund the jackpot), rather than being faced with players chasing them down with large bonuses. I'm sure such chasing still happens at MG, but the risk is spread.
The problem with RTG is that the bigger bonuses tend to exclude pretty much every game apart from the slots, so this is why the max cashout on the random jackpots becomes such an issue.
Gamblers are a bit superstitious, and if the "win" a big random jackpot and lose most of it to a maz cashout rule, they believe they have "used up" their luck, and wont hit again. They may also start thinking the random jackpots are rigged to be loose while a max cashout rule applies to the deposit, and this being just another RTG "con".
The ideal would be an end to ALL max cashout rules, risk to be managed by either limiting bet sizes, or blocking bonus money from being used to drive up progressive jackpots, such that any that are won are fully funded from player deposits.
In the mean time, players should take the max cashout into consideration when selecting which Random Jackpot to play for, just in case they get lucky.