New Casino Rep Jonny Jackpot Casino

[David G]

I think that is a pretty broad comment though - it may be the case for some, but definitely not for all. With the information at hand, its also very difficult to determine the difference all the time

 

[BosjeR]

How does it work then? Do some WHG sites have their own support team, are not all managed by WHG?

 

[johnnymcc1966]

Hi There - the WHG support will only lock or ban and account if there were terms that were breached - do you have an example I can look into for you? if this has been done erroneously, I would love to resolve this for you?

I never broke any terms. I was paid winnings and the following day received an email saying I was banned from all further promotions and sign ups across the group. It happens at all WHG casinos quite regularly,I have heard. I was a member of quite a few WHG casinos for a number of years and had no problems until I won at Johnny Jackpot,after a few losses beforehand. I even signed up to Johnny Jackpot and one or two other WHG casinos through streamers as I thought it would indicate good faith on my part. How wrong I was.

 

[JohnSnow]

I am bonus banned AGAIN. They banned me again, this time on diamond7casino after a win of 300 euro... My first ever win on diamond7casino which is less than my total amount of deposits and I get banned, lmao. What kind of joke is this? Some managers within whitehatgaming group need some serious spanking on being such retards (excuse my language).

This whitehatgaming group is becoming a joke. No more bonuses while I lose the majority of my deposits. Seriously just don't offer bonuses if you ban people from bonus promotions after they win.

First time whitehatgaming apologized to me for banning me and even gave me 50 euro real cash balance. Now they do the same thing again lmao. Shame on you jonnyjackpot I deposited every single week with you guys, with or without bonuses. I made my last deposit today with jonnyjackpot or any other casino within the whitehatgaming group. They started to become one of my favourites because I didn't hear anything anymore about bonus abuse after the first time they unblocked me, untill recently...

 

[Nate]

Hmmm - What are the chances of Johnnymcc and JohnSnow being bonus banned at Jonny Jackpot...

Nick changes guys... Jonny doesn't like competition.

@Jono777 you're next

Nate

 

[gtpaul]

Hey All - just an introduction here, Im the casino rep for Jonny Jackpot Casino - any issues please don't hesitate to PM me.

Laters
Dave

After surfing around Ive just found this, I have sent him a message, if indeed he still is the rep for jonny jackpot.
As Im getting nowhere at all with this.

 

[paul7388]

After surfing around Ive just found this, I have sent him a message, if indeed he still is the rep for jonny jackpot.
As Im getting nowhere at all with this.

Well he was online earlier this morning so take it he is still the rep and hopefully he will sort it for you.

 

[pereblue]

ALways easy to Ping @David G in this way

 

[gtpaul]

Many thanks,
He has already replied to me and will update me later.

 

[clacou1979]

hello le

Hello and welcome on board!

you give me a little hope to me ! Jonnyjackpot cancelled my winning of 4600$ !!!
im on shock because I was full of trust because always have good experiences with retraits with many casinos.
please tell me how you could get get back your money with jonnyjackpot?
sorry for my English ,,, I understand very well but I’mverry not good for speaking or writing ... thanks in advance for your tip.

 

[dunover]

What reason did they give for not paying?

 

[clacou1979]

Your account has been found to be in breach of the Promotional Terms:

Clause: The maximum bet allowed while the Bonus is in play is CAD 5. Should You bet higher than this while the bonus is in play, the Casino reserves the right to confiscate all winnings.

Therefore, your withdrawal has been canceled, your winnings have been confiscated and your deposit of CAD 230 has been returned to your gaming account.

Regards
Accounts Team

 

[clacou1979]

Hey All - just an introduction here, Im the casino rep for Jonny Jackpot Casino - any issues please don't hesitate to PM me.

Laters
Dave

can you help me ?

 

[sapit222]

@David G

 

[colinsunderland]

What a joke these are. Made a deposit using Skrill last night. Went to withdraw, only option bank transfer. Apparently they don't allow withdrawals by Skrill any more. Well thanks for telling me that before I deposited seeing as it's the only method I can use.

I have revolut and Monzo bank accounts. Revolut don't accept incoming bank transfers from gambling companies. Monzo don't have an IBAN.

So I constructed an IBAN for Monzo, which fail around 50% of the time, but wanted to start the withdraw, only after submitting it to find out they only process bank transfers on Tuesdays, so I have to wait a week, then 2-3 days for it to possibly fail, then have no way of withdrawing. That will take me till after Christmas.

Neither @David G or @WhiteHatGaming have been in for weeks.

Any chance of giving them a nudge please @LadyJelena @Casinomeister

 

[LadyJelena]

Hey

Unfortunately, I'm notified by our contact they cannot directly interact here by a company policy, but anyone who has some issue with this casino can send me a PM with their username and some additional info, optionally

 

[colinsunderland]

Hey

Unfortunately, I'm notified by our contact they cannot directly interact here by a company policy, but anyone who has some issue with this casino can send me a PM with their username and some additional info, optionally

So when he said

any issues please don't hesitate to PM me

he meant, any issues please don't PM me

I'll pop you my user name over, ask them to have a look at my email and live chats if you could please, maybe your contact will be better than the useless live chat.

Thanks Jelena