samoas
Senior Member
- Joined
- Sep 16, 2003
Hi there,
With regards to your wire payouts, I have requested further information from our bank wire processor and was today advised, that there was a problem with a batch of payouts which were sent.
The banks involved are currently investigating where those transactions may have gotten stuck and we are awaiting feedback on this outcome.
This means, if you haven't received a payout processed on or around the 18th October, please let me know here via PM with your username and which casino, and I personally will provide you with a response within 24 hours.
I do take this opportunity to apologize for this delay and look forward to assisting you as always.
@ takethemoney, I have responded to you via PM and will follow up shortly.
Cheers,
Yasmeen
Good job Yasmeen!