Interwetten - won't refund deposit

[vinylweatherman]

Same complaint

Its a matter of money too. Cashing out to MB is free.
Cashing out to a bank account with different currency, then transfer it back to MB is a lot of extra work and costs money.
Also Im pretty sure Interwetten has it written in the TC that the player must cash out the same way as he/she deposited, which they religiously dont follow.



Certain circumstances??? We are talking about every player who has made a deposit via MB!

This is the big problem. They are using a term that is supposed to be an EXCEPTION to the general rule, and turning it into the general rule. With contradictory terms, it does not matter how well the player reads and understands them, they still have no idea where they stand. They are CLEARLY trying to play down the issue, as if they stated CLEARLY that ALL players would get their first withdrawal by bank wire, they would get some players who would decide not to deposit there BECAUSE they were not happy with supplying bank details.
This thread is important as it clarifies that what they mean by "certain circumstances" actually means "every player's first withdrawal". This means that EVERY player has to give their bank details. The cost is also a factor, as an eWallet account can be in the currency the player mostly uses online, probably the US Dollar or Euro, but a bank wire will always be to an account in the home currency, and will be costly where that home currency is not a choice at the casino.

There seems to be an implied suggestion of some kind of "cover up" here with regard to Moneybookers. It seems to imply that the casino believe there to be a SERIOUS security issue with Moneybookers, and they simply don't trust them to have vetted their customers properly. For them to explain "certain circumstances" would mean admitting to this issue, which is why they have to hide behind "management decision". There is the possibilty that the same issue exists with Neteller. The only option is for players to ask whether their first withdrawal will be back to the deposit method, or bank wire, given an intended method for their deposits. They could then make an informed choice as to what deposit method to use, and even whether to deposit at all.

I have seen quite a few issues along these lines, and I am convinced that there IS some kind of issue with this pair of eWallets that we are not being told about. There are a few other casinos that impose harsher terms on players who use Neteller and Moneybookers, but not for any of the other deposit methods - this, to me, makes it CLEAR that there is an issue with them.